Troubleshooting (Faq) - Asus VG27AH User Manual

3.3

Troubleshooting (FAQ)

Problem
Power LED is not ON
The power LED lights amber and
there is no screen image
Screen image is too light or dark
Screen image bounces or a wave
pattern is present in the image
Screen image has color defects
(white does not look white)
3D function is not working well
3-10
Possible Solution
• Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
• Adjust the Contrast and Brightness settings via
OSD.
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move away electrical devices that may cause
electrical interference.
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select the Color
Temperature via OSD.
• For "2D to 3D": Press the "2D to 3D" hot key
[ ] to turn on this function if the input image is 2D.
Adjust "3D Depth" in the OSD menu to adjust 3D
performance.
• For Real 3D: Make sure the input source is HDMI,
and the cable is connected. DVI & VGA are not
supported for Real 3D function.
• Make sure your graphics card or DVD player
support HDMI 1.4.
• Make sure the 3D glasses is used for this monitor.
• Make sure the computer was installed with
Microsoft Windows Vista or Windows 7 operating
®
system, and with application of 3D media player.
Chapter 3: OSD (On-Screen Display) Menu