Troubleshooting (Faq) - Asus ROG SWIFT PG32UCDM User Manual

3.5 Troubleshooting (FAQ)
Power LED is not ON
The power LED lights amber and there is
no screen image
Screen image is too light or dark
Screen image bounces or a wave pattern is
present in the image
Screen image has color defects (white does
not look white)
No sound or sound is low
HDR content is not played properly
3-16
Problem Possible Solution
• Press any button to check if the monitor is
in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
• Check if the power switch is ON.
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer
is properly working.
• Adjust the Contrast and Brightness
settings via OSD.
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
• Ensure that the HDMI/DisplayPort/USB
Type-C cable is properly connected to the
monitor and the computer.
• Adjust the volume settings of both your
monitor and HDMI/DisplayPort/USB
Type-C device.
• Ensure that the computer sound
card driver is properly installed and
activated.
• Make sure the input source supports HDR
playback (with proper system settings and
latest software).
• Make sure the content is HDR encoded.
Chapter 3: OSD (On-Screen Display) menu