Troubleshooting (Faq) - Asus ROG SWIFT OLED PG34WCDM User Manual

3.4 Troubleshooting (FAQ)

Problem
Power LED is not ON
The power LED lights red and
there is no screen image
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
Screen image bounces, a wave
pattern or abnormal picture is
present in the image
Screen image has color defects
(white does not look white)
No sound or sound is low
ROG Swift OLED PG34WCDM Gaming Monitor
Possible Solution
• Press the button to check if the monitor is turned
on.
• Check if the adapter and power cord are properly
connected to the monitor and the power
outlet.
• Check the Power Indicator function in the
OSD menu. Select "ON" to turn on the power
LED.
• Check if the monitor and the computer are turned
on.
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
OSD.
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
• Remove the adapter and plug it again to the power
outlet. Then turn on the monitor.
• Inspect the signal cable and make sure that none
of the pins are bent.
• Perform All Reset via OSD.
• Select the appropriate color temperature
(Color Temp.) via OSD.
• Adjust the volume settings of your monitor or
computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Check the audio source.
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