3.3
Troubleshooting (FAQ)
Problem
Power LED is not ON
The power LED lights amber and there
is no screen image
Screen image is too light or dark
Screen image bounces or a wave
pattern is present in the image
Screen image has color defects (white
does not look white)
No sound or sound is low
3-8
Possible Solution
• Press the
button to check if the monitor is in the ON
mode.
• Check if the power cord is properly connected to the monitor
and the power outlet.
• Check Power Indicator function in main menu OSD. Select
"ON" to turn on power LED.
• Check if the monitor and the computer are in the ON
mode.
• Make sure the signal cable is properly connected the monitor
and the computer.
• Inspect the signal cable and make sure none of the pins are
bent.
• Connect the computer with another available monitor to check
if the computer is properly working.
• Adjust the Contrast and Brightness settings via OSD.
• Make sure the signal cable is properly connected to the
monitor and the computer.
• Move electrical devices that may cause electrical
interference.
• Inspect the signal cable and make sure that none of the pins
are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the Color Temperature
via OSD.
• Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is properly installed
and activated.
Chapter 3: General Instruction