Pc Compatibles: Existing Installations - Plextor 12X-3 Using Manual

CHAPTER 12 ---- Troubleshooting
Bad Connection Between the CD-ROM Drive and the SCSI Interface Board
Inspect the cable, drive, and interface board for recessed, broken, or bent pins. If a
ribbon cable is used, inspect for any signs of distress, such as kinking. Ensure the red
stripe side of the ribbon cable plugs into pin 1 on both the drive and the interface board.
Audio CD Disc in the Drive
Plextor CD-ROM drives are capable of playing high-quality audio when used with
appropriate audio playback software, or when the drive is set to Music CD Player
Mode (see Chapter 11). Since audio compact discs do not have computer data, typing
computer commands while an audio CD is in your drive will result in an error
message.
Disc in Caddy Upside Down
Remove disc from caddy and reinsert label side up.

12.2 PC Compatibles: Existing Installations

Symptoms
Invalid Drive Specification
No Device Found
Drive Not Responding
Possible Causes and Solutions
Drive Is Not On
If you have a PX-12XS external drive, check that its front-panel power switch is ON.
If the drive is the PX-12XS internal model, ensure the power cord from your computer's
power supply is plugged firmly into the drive power connector. Power is applied
correctly if one of the front panel LEDs is on.
Bad Connection Between the CD-ROM Drive and the SCSI Interface Board
Inspect the cable, drive, and interface board for recessed, broken, or bent pins. If a
ribbon cable is used, inspect for any signs of distress, such as kinking. Ensure the red
stripe side of the ribbon cable plugs into pin 1 on both the drive and the interface board.
Improper SCSI Bus Termination
Ensure that only the peripheral at the end of the internal SCSI cable and/or the last
peripheral in a daisy chain of external devices is terminated (see Chapter 7). Some
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12PLEX OPERATION MANUAL
Additional Symptom
Interface Board Driver Fails to
Recognize the CD-ROM Drive