Upgrading Firmware Manually - Symantec 460R - Gateway Security Administrator's Manual

100 Logging, monitoring and updates
Updating firmware

Upgrading firmware manually

Firmware upgrades are available from Symantec's Web site. If you do not configure LiveUpdate to
automatically download and apply firmware upgrades; or if you are instructed to manually perform an
upgrade by Symantec Technical Support, you should check the Symantec Web for the latest version of the
firmware. Your current firmware version number is available on the Status tab.
The firmware file that is available from Symantec Technical Support is called all.bin. It overwrites your
configuration, so before you begin a manual firmware upgrade, make note of your configuration. The only
setting that it leaves intact is the administrator's password.
See
Warning: Re-flashing the firmware with an old version of the firmware erases all previous configuration
information including the password.
Apply the firmware by using the Symantec FTP utility (included on the Symantec Gateway Security 400
Series CD-ROM), or you can use the DOS TFTP command with the -i (binary) option. This transfers the
firmware file to the appliance, applies it, and then restarts the appliance.
Flashing the firmware
Before you perform a manual firmware upgrade, ensure you have the following items:
Note: If the computer on which you run symcftpw has Norton Internet Security installed, you must
configure both an inbound rule and an outbound rule in Norton Internet Security to permit the traffic
between the computer and the appliance.
Figure 9-2
description of each feature is available in the Symantec Gateway Security 400 Series Installation Guide.
Figure 9-2
"Setting the administration password"
symcftpw utility
Located on the Tools folder on the CD-ROM included with your appliance. You may also use the TFTP
command to put firmware on the appliance.
Firmware file
Download the latest firmware file from Symantec's Web site.
shows the rear panel on models 420 and 440. This figure is for reference only; the full
Models 420 and 440 rear panel
on page 18.