Panasonic WJ-GXE500 Operating Instructions Manual page 63

Symptom
Images cannot be saved on
the SD memory card.
Cannot transmit audio to the
unit.
The alarm occurrence indi-
cation button, the [AUX] but-
tons and the SD recording
status indicator on the "Live"
page do not display the cur-
rent status in real time.
No image is displayed on the
"Live" page.
Cannot download the log
list.
Cause/solution
• Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
• Is the SD memory card formatted?
Format the SD memory card.
• Isn't the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK", avail-
able size/total size indication of the SD memory card
to be displayed on the [SD memory card] tab will be
"**********KB/**********KB".
• Isn't the SD memory card out of order?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the
end of product life. It is recommended to replace the
SD memory card.
• Are the microphone and the speaker connected cor-
rectly and firmly?
Confirm that they are connected correctly and firmly.
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4" is installed.
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4" is installed.
• Is "Real time" selected for "Alarm status update
mode"?
• Press the [F5] key on the keyboard of the PC or click
the [Live] button.
• Download of files using Internet Explorer may be dis-
abled.
Click "Internet Options" on the Tool menu of Internet
Explorer, and [Security] tab. Then, click the [Custom
Level...] button to open the "Security Setting" win-
dow. Under "Download", select "Enable" for
"Automatic prompting for file downloads". Click the
[OK] button. The "Warning" window will be displayed.
Click the [Yes] button.
Reference
pages
Installation
Guide
31
31
–
Installation
Guide
4
4
30
7
–
63