Troubleshooting Tips; Technical Support - NETGEAR GS748TPS - ProSafe Switch - Stackable Installation Manual

GS700TPS_IG_25Mar09.fm Page 2 Wednesday, March 25, 2009 5:56 PM
4. Click Discover and select the line displaying the details of your switch.
If there are multiple smart switches in your network, ensure you have selected the
correct switch to configure.
5. Click Web Access to view the switch log in screen
6. Enter the default Password of password in lower case letters and click Login.
The Main Web Access Menu display

Troubleshooting Tips

Following are some tips for correcting simple problems you may have.
Be sure to power on your PC and smart switch in the correct sequence.
Follow this sequence:
1. Turn off the smart switch and computer.
2. Turn on the smart switch and wait two minutes.
3. Turn on the computer.
Ensure the Ethernet cables are securely plugged in.
For each powered on computer connected to the smart switch with a securely plugged in
Ethernet cable, the corresponding smart switch LAN port status light will be lit.
Ensure the network settings of the computer are correct.
In most cases, computers should be configured to obtain an IP address automatically via
DHCP. If your network uses static IP addresses, be sure the switch and computer are
configured with valid IP addresses.

Technical Support

Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use
it to register your product at http://www.NETGEAR.com/register. Registration is required
before you can use our telephone support service. Registration via our website is strongly
recommended.
Go to http://kbserver.netgear.com for product updates and Web support.. For Warranty and
Regional Customer Support information, see the Resource CD that came with your
product.
This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste
Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union,
this product should be treated and recycled in accordance with the laws of your jurisdiction implementing
the WEEE Directive.
© 2009 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered trademarks of
NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or
registered trademarks of their respective holders. Information is subject to change without notice.
March 2009