Technical Support; Troubleshooting Tips - NETGEAR GS728TPS Smart Switch Installation Manual

GS7xxTS-TPS IG 21Nov11.book Page 2 Thursday, December 1, 2011 12:03 PM
The Smart Control Center Utility finds the switch and displays its MAC Address,
IP Address, and model number. If you cannot configure your switch, verify that
the cable connections are secure, that the IP address configuration of the PC is
in the same subnet as the switch, and click the Discover button.
3. Click to select the line displaying the details of your switch. If there are multiple
switches in your network, be sure to select the one you want to configure.
4. Click Web Browser Access to view the switch log in screen.
5. Enter the default password of password in lower case letters and click Login.
The switch will display the switch settings main page. Configure the switch for
your network. Consult the Reference Manual on the Resource CD or the online
help in the switch for assistance with configuration procedures.
After you log in to the switch, the main Web Browser Access menu displays.
Use the configuration menu options to configure your switch.

Troubleshooting Tips

Here are some tips for correcting simple problems you may have.
• Be sure to power on your PC and switch in the correct sequence.
Follow this sequence. Turn off the switch and computer. First, turn on the switch
and wait two minutes. Next, turn on the computer.
• Make sure the Ethernet cables are securely plugged in.
For each powered on computer connected to the switch with a securely plugged
in Ethernet cable, the corresponding switch LAN port status light will be lit.
November 2011
• Make sure the network settings of the computer are correct.
In most cases, computers should be configured to obtain an IP address via
DHCP. For help with this, refer to the Reference Manual; a link to the online
Reference Manual is on the Resource CD.
If your network uses static IP addresses, be sure the switch and computer are
configured with valid IP addresses.

Technical Support

Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and
use it to register your product at http://www.NETGEAR.com/register.
required before you can use the telephone support service. Registration via our
website is strongly recommended.
Go to http://support.netgear.com for product updates, documentation, and support
For additional information about setting up, configuring, and using your GS7xxTS/
TPS, see the Software Administration Manual .
For complete DoC please visit the NETGEAR EU Declarations of Conformity
website at: http://support.netgear.com/app/answers/detail/a_id/11621/
For GNU General Public License (GPL) related information, please visit
http://support.netgear.com/app/answers/detail/a_id/2649
WARNING!!
DO NOT stack equipment, or place equipment in tight spaces, or in drawers. Be
sure your equipment is surrounded by at least 2" of air space.
This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste
Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union,
this product should be treated and recycled in accordance with the laws of your jurisdiction
implementing the WEEE Directive.
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