Utilities And Troubleshooting; Starting Mysql; Starting Tomcat; Starting Crystal Reports Servers - Novell SENTINEL 6.1 SP2 - INSTALLATION GUIDE 02-2010 Installation Manual

7 Logout and log back in to the Sentinel Control Center.
The Crystal Reports trees in the Analysis and Advisor (if Advisor is installed) tabs should now
display in the Navigator window.

8.8 Utilities and Troubleshooting

8.8.1 Starting MySQL

To make sure MySQL is running:
1 Login as crystal user.
2 cd /opt/crystal_xir2/bobje
3
./mysqlstartup.sh

8.8.2 Starting Tomcat

To make sure Tomcat is running:
1 Login as crystal user
2 cd /opt/crystal_xir2/bobje
3
./tomcatstartup.sh

8.8.3 Starting Crystal Reports Servers

To make sure Crystal Reports Servers are running:
1 Login as crystal user
2 cd /opt/crystal_xir2/bobje
3
./startservers

8.8.4 Crystal Host Name Error

To resolve Host Name error
1 If you get the following error:
Warning: ORB::BOA_init: hostname lookup returned `localhost' (127.0.0.1)
Use the -OAhost option to select some other hostname
Make sure your IP and hostname are in the /etc/hosts file. For example,
10.0.0.1 linuxCE02

8.8.5 Cannot Connect to CMS

If the system reports that it cannot connect to the CMS, try executing the following commands.
Crystal Reports for Linux 139