thus becoming the owner of the newly shared copy of the original shared folder. The new owner
must have full rights to the original shared folder.
Help! My folder list has disappeared. How do I get it back?
Click View > Folder List. If you're in a context where that doesn't work, click Tools > Options >
Environment > Appearance > Display Folder List.
Help! A column header has disappeared. How do I get it back? And how do I add
more columns?
Right-click an existing column heading, click More Columns, then select the columns you want to
display.
Where is the Accounts menu that I need in order to set up a POP or IMAP e-mail
account in GroupWise?
The Accounts menu is availably only if your GroupWise administrator has enabled this feature, as
described in
"Modifying Environment
Options" in "Client" in the
GroupWise 7 Administration
Guide. Ask your GroupWise administrator to enable the feature.
Can I delete attachments from a received message?
No. Not at the present time.
In the Attach File dialog box, how do I set the default file listing to Details (to include
file size, type, and date) instead of List (which just lists the filenames)?
®
Unfortunately, you cannot change the default list presentation in GroupWise
or in the Windows*
operating system environment.
How do I forward all my mail from my GroupWise account to a personal e-mail
account?
See
"Creating a Rule to Forward All Mail to a Private Mail
Account".
Can I send a message to a cell phone?
Most cell phones include an e-mail address for SMS messages. If you want to forward your
messages to your own cell phone, you need to contact your carrier to determine the e-mail address of
your phone. If you want to send a message to someone else's cell phone, you need to know the e-
mail address of that person's phone.
How do I move my archive?
In the Windows client, click Tools > Options > Environment > File Location, then look at the
Archive directory path to see where your archive is right now. Delete the current location and save
the blank setting of no archive directory, so that no archiving can be performed while you are
moving the archive. Copy your archive directory to the desired location, then go back to Tools >
Options > Environment > File Location and provide the new location. Make sure you can access
your archive in the new location, then delete the archive from the original location to conserve disk
space.
14
GroupWise 7 Client Frequently Asked Questions (FAQ)
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