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Dell Alienware 27 User Manual
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Dell Alienware 27 User Manual

Dell Alienware 27 User Manual

27 280hz qd-oled gaming monitor
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Alienware 27 280Hz QD-OLED Gaming Monitor
AW2725D
User's Guide
Monitor Model: AW2725D
Regulatory Model: AW2725Dt
May 2025
Rev. A00

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Summary of Contents for Dell Alienware 27

  • Page 1 Alienware 27 280Hz QD-OLED Gaming Monitor AW2725D User’s Guide Monitor Model: AW2725D Regulatory Model: AW2725Dt May 2025 Rev. A00...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Safety instructions ............... .5 About your monitor .
  • Page 4 Installing AWCC from the Dell Support website ........
  • Page 5 Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure that is in this document assumes that you have read the safety information that is shipped with your monitor.
  • Page 6 About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. components NOTE: Some may be optional and may not ship with your monitor. Some features may not be available in certain countries.
  • Page 7 Operating system compatibility Windows 10 and later* • *The operating system compatibility on Dell and Alienware branded monitors may vary based on factors such as: • Specific release dates when operating system versions, patches, or updates are available. •...
  • Page 8 Identifying parts and controls Front view Figure 1. Front view of the monitor Table 2. Components and descriptions. Label Description Power button (with LED indicator) • To turn the monitor on or off. • A solid blue light indicates that the monitor is turned on and functioning.
  • Page 9 Label Description My Alienware QR code, serial See this label if you must contact Dell for technical support. The Service Tag is a number, and Service Tag label unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 10 Monitor specifications Table 5. Monitor specifications. Description Value Screen type Color Active Matrix Panel Type Quantum Dots-Organic Light-Emitting Diode (QD-OLED) Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 678.2 mm (26.7 in.) Active Area Horizontal 590.42 mm (23.24 in.) Vertical 333.72 mm (13.14 in.) Area 197031.86 mm...
  • Page 11 Resolution specifications Table 6. Resolution specifications. Description Value Signal HDMI/DisplayPort Horizontal scan range 27 kHz to 470 kHz Vertical scan range 48 Hz to 280 Hz Maximum preset resolution 2560 x 1440 up to 280 Hz Video display capabilities (HDMI and 2160p, 1440p, 1080p, 1080i, 720p, 576p, 480p (HDMI) DisplayPort alternate mode) 1440p, 1080p, 720p, 576p, 480p (DisplayPort)
  • Page 12 Table 8. HDMI preset display modes Horizontal frequency Vertical frequency Pixel clock Sync polarity Display mode (kHz) (Hz) (MHz) (Horizontal/Vertical) 640 x 480 31.47 59.94 25.18 640 x 480 37.5 31.5 720 x 400 31.47 70.08 28.32 720 x 480 31.469 59.94 720 x576...
  • Page 13 Electrical specifications Table 9. Electrical specifications. Description Value Video input signals • DP differential Peak-Peak output voltage swing (Level 0: 0.34-0.46V; Level 1: 0.51-0.68V; Level 2: 0.69-0.92V; Level 3: 0.85-1.38V). • HDMI differential swing voltage (FRL Lane 0,1,2,and 3) is 400mV-1200mV. •...
  • Page 14 Physical characteristics Table 10. Physical characteristics. Description Value Dimensions (with stand) Height (extended) 516.41 mm (20.33 in.) Height (compressed) 406.41 mm (16.00 in.) Width 609.51 mm (24.00 in.) Depth 206.00 mm (8.11 in.) Dimensions (without stand) Height 355.58 mm (14.00 in.) Width 609.51 mm (24.00 in.) Depth...
  • Page 15 Pin assignments DisplayPort port Figure 4. 20-pin DisplayPort port Table 12. Pin assignments (DisplayPort). Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 16 HDMI 1/HDMI 2 port HDMI 1/HDMI 2 19-pin port Table 13. Pin assignments (HDMI 1/HDMI 2). Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD...
  • Page 17 USB-C port USB Type-C receptacle typically connected to a charger through a Type-C cable Figure 5. USB-C port Table 14. Pin assignments (USB-C port). Pin number Signal Pin number Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2...
  • Page 18 USB port USB upstream port USB downstream port Figure 6. USB upstream port Figure 7. USB downstream port Table 15. Pin assignments (USB upstream port). Table 16. Pin assignments (USB downstream port). Pin number Signal name Pin number Signal name VBUS VBUS StdB_SSTX-...
  • Page 19 During the QD-OLED monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see https://www.dell.com/pixelguidelines.
  • Page 20 Ergonomics CAUTION: Improper or prolonged usage of a keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work.
  • Page 21 Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow the guidelines that are mentioned below: Before moving or lifting the monitor, turn off your computer and the monitor. • • Disconnect all cables from the monitor.
  • Page 22 For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution for cleaning Dell monitors.
  • Page 23 Setting up the monitor Connecting the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. To connect the monitor stand: Align and place the stand riser on the stand base.
  • Page 24 Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Figure 14. Slide the tabs on the stand riser into the slots CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. Hold the stand riser and lift the monitor carefully, then place it on a flat surface.
  • Page 25 Using the tilt, swivel, and height adjustment NOTE: The following instructions are applicable only for the stand that is shipped with your monitor. If you are connecting to a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt and swivel adjustment With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 26 90° 90° Figure 19. Rotating the display NOTE: To toggle the display setting on your Dell computer between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to https://www.dell.com/support/drivers and search for the appropriate driver.
  • Page 27 Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into easily accessible to operator and located as close to the equipment as possible. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the plug firmly.
  • Page 28 Organizing your cables Figure 23. Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting your monitor for cable attachment) organize all cables as shown above. If a cable does not reach your computer when routing it through the monitor slot, then connect the cable directly to the computer instead.
  • Page 29 Removing the monitor stand CAUTION: To prevent scratches on the monitor screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 30 Operating the monitor Power on the monitor Press the power button to turn on the monitor. Figure 27. Power on the monitor Using the joystick control Use the joystick control at the bottom of the monitor to make OSD adjustments. Figure 28.
  • Page 31 By default, when the OSD menu is off, moving the joystick towards you will toggle through the preset options of Vision 1 and Off. Accessing the Menu Launcher When you move or press the joystick, the Menu Launcher appears at the bottom center of the screen, allowing you to access the On- Screen Display (OSD) menu and shortcut functions.
  • Page 32 Table 23. On-Screen Display (OSD) Menu description. Icon Menu and Submenus Description GAME Use this menu to personalize your visual gameplay experience. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME PRESET MODES STANDARD BRIGHTNESS/CONTRAST GAME ENHANCE MODE INPUT SOURCE...
  • Page 33 DARK STABILIZER Improves the visibility in the dark gaming scenarios. The higher the value (0 to 3), the more visible the display image will be in dark environment. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME PRESET MODES BRIGHTNESS/CONTRAST...
  • Page 34 Description ALIENVISION Allows you to customize your own display modes (VISION 1, VISION 2, and VISION 3) for different gaming scenarios. By default, ALIENVISION is OFF. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME PRESET MODES BRIGHTNESS/CONTRAST GAME ENHANCE MODE...
  • Page 35 Icon Menu and Submenus Description BRIGHTNESS/ Adjusts the brightness and contrast of the display. CONTRAST ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME BRIGHTNESS/CONTRAST INPUT SOURCE ALIENFX LIGHTING DISPLAY PIP/PBP MENU PERSONALIZE OTHERS MORE INFORMATION EXIT BRIGHTNESS Adjusts the luminance of the backlight from 0 to 100.
  • Page 36 Icon Menu and Submenus Description ALIENFX LIGHTING Adjusts the LED light settings for the Alienware logo, and Power button. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME ZONE 1: LOGO ON: COLOR BRIGHTNESS/CONTRAST ZONE 2: POWER ON: COLOR INPUT SOURCE...
  • Page 37 RESET ALIENFX Resets all settings under the ALIENFX LIGHTING menu to the factory defaults. LIGHTING DISPLAY Use the DISPLAY menu to adjust the images. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME ASPECT RATIO 16:9 BRIGHTNESS/CONTRAST INPUT COLOR FORMAT...
  • Page 38 • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME ASPECT RATIO...
  • Page 39 Icon Menu and Submenus Description PIP/PBP This function brings up a window displaying an image from another input source. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME PIP/PBP MODE BRIGHTNESS/CONTRAST INPUT SOURCE ALIENFX LIGHTING DISPLAY PIP/PBP MENU PERSONALIZE OTHERS...
  • Page 40 MENU Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME LANGUAGE...
  • Page 41 Icon Menu and Submenus Description PERSONALIZE ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME SHORTCUT KEY GUIDE SELECT √ BRIGHTNESS/CONTRAST SHORTCUT KEY 1 PRESET MODES INPUT SOURCE SHORTCUT KEY 2 INPUT SOURCE SHORTCUT KEY 3 ALIENVISION ALIENFX LIGHTING DISPLAY...
  • Page 42 Icon Menu and Submenus Description OTHERS Select this option to adjust the OSD settings such as the DDC/CI, OLED PANEL MAINTENANCE, and so on. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME DDC/CI BRIGHTNESS/CONTRAST OLED PANEL MAINTENANCE PIXEL REFRESH...
  • Page 43 Icon Menu and Submenus Description MORE Select this option for DISPLAY INFORMATION and ALIENWARE MONITOR SUPPORT. INFORMATION ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME DISPLAY INFO SELECT √ BRIGHTNESS/CONTRAST ALIENWARE MONITOR SUPPORT SELECT √ INPUT SOURCE FACTORY COLOR REPORT SELECT √...
  • Page 44 OSD warning messages When the monitor does not support a particular resolution, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 45 No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/AW2725D Figure 37. DP cable disconnected warning message NOTE: The message may be slightly different according to the selected input signal. When PIXEL REFRESH is selected, the following message appears:...
  • Page 46 Are you sure you want to reset to default settings? Figure 40. Factory Reset warning message When the built-in thermal sensor detects an abnormality, the following message appears every 30 minutes: An abnormal thermal behavior has been detected. Please contact Dell Support. Figure 41. Built-in Thermal warning message Troubleshooting for more information.
  • Page 47 Go to https:/ /www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): Go to your computer manufacturer’s support website and download the latest graphic drivers.
  • Page 48 HDR graphics driver is installed. HDR capable application program must be used, such as Cyberlink PowerDVD 17, Windows 10/11 Movies & TV app. NOTE: To download and install the latest graphics driver that supports HDR content playback on your Dell desktop or laptop, see https://www.dell.com/support/drivers.
  • Page 49 In the Settings window, click Windows Update, and then click Check for updates to check the Alienware driver update progress. • If the driver update is not responding in your computer, install AWCC from the Dell Support website. 4. Restart operating system. 5. Launch the AWCC.
  • Page 50 Table 24. Features of General. Feature Description Dark Stabilizer Refer to DARK STABILIZER. Game Enhance Toggle the Game Enhance switch to turn on or off this feature. Frame Rate: Select and specify the position to display the current frames per second while playing •...
  • Page 51 Setting 1. Launch the AWCC application from the Start menu. 2. In the window of Dashboard view, click the monitor image of AW2725D to access the device view. 3. Select the SETTING panel to customize the following features: • Display: Click the Display button to adjust the display settings. Figure 44.
  • Page 52 Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and graphics card. ALIENWARE 27 280Hz QD-OLED GAMING MONITOR - AW2725D GAME...
  • Page 53 Fan test To run the test: 1. Move or press the joystick to launch the Menu Launcher. 2. Move the joystick up to select and open the Main Menu. 3. Move the joystick to navigate and select Others > Self-Diagnostic > Fan Test. 4.
  • Page 54 • Turn off the monitor and turn it on again. • A pixel that is permanently off is a natural defect that can occur in display technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines...
  • Page 55 Common Symptoms What You Experience Possible Solutions Intermittent Problems Monitor malfunctions on and off • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform the monitor self-test feature (see Self-test) check to determine if the intermittent problem is identified in the self-test mode.
  • Page 56 Common Symptoms What You Experience Possible Solutions Screen flickering There is some noticeable • Use the native resolution of your monitor (2560 x 1440 at 60 Hz) flickering in the displayed or higher refresh rate. pictures • If the variable refresh rate (VRR) of your device is turned on, turn off variable refresh rate (VRR).
  • Page 57 • Use the compressed air to clear the dust particles or dirt from the vents. • Refresh/update the monitor firmware. • Contact Dell for support. Universal Serial Bus (USB) specific problems Table 28. USB specific problems description. Common Symptoms...
  • Page 58 Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance at https://www.dell.com/regulatory_compliance. EU product database for energy label and product information sheet AW2725D: https://eprel.ec.europa.eu/qr/2281221 Regulatory information...
  • Page 59 Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country or region and product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

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