Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that is shipped with your monitor.
Disassembly and reassembly CAUTION: The information in this section is intended for authorized service technicians in the EMEA region. Dell prohibits users from disassembling the monitor, and any damage caused by unauthorized servicing will not be covered under the warranty.
Stand Removing the stand Prerequisites Follow the procedure in Before working inside your monitor. Steps Place the monitor on a clean surface on a curved cushion. Press the release button and pull the stand assembly away from the monitor. Open the screw handle at the bottom of the stand base. Turn it anticlockwise to remove the stand riser from the stand base. Figure 1.
Back cover Removing the back cover Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Steps Remove the four screws (M4x10) that secure the back cover to the display assembly. M4x10 Figure 3. Removing the back cover Using a plastic scribe, pry the back cover starting from the bottom edge of the monitor.
Figure 5. Removing the back cover Figure 6. Removing the back cover Lift and remove the back cover away from the monitor. Installing the back cover Steps Connect the LVDS cable to the connector on the system board. Align the screw holes on the back cover with the screw holes on the monitor, and gently press along the sides to snap the back cover into place.
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Figure 7. Installing the back cover Figure 8. Installing the back cover Replace the four screws (M4x10) to secure the back cover to the display assembly. Disassembly and reassembly...
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M4x10 Figure 9. Installing the back cover Next steps Install the stand. Follow the procedure in After working inside your monitor. Disassembly and reassembly...
Metal shield Removing the metal shield Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Steps Peel back the tapes that secure the cables and metal shield to the display panel. Figure 10. Removing the metal shield Disconnect the lightbar cables from the connector on the display panel and the system board.
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Figure 11. Removing the metal shield Remove the four screws (M3X4) that secure the metal shield to the display panel. M3x4 Figure 12. Removing the metal shield Disassembly and reassembly...
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Figure 13. Removing the metal shield Disconnect the display cable from the connector on the display panel. Figure 14. Removing the metal shield Disassembly and reassembly...
Installing the metal shield Steps Connect the display cable to the connector on the display panel. Figure 15. Installing the metal shield Align the screw holes on the metal shield to the screw holes on the display panel. Replace the four screws (M3x4) to secure the metal shield to the display panel. M3x4 Figure 16.
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Figure 17. Installing the metal shield Connect the lightbar cables to the connector on the display panel and the system board. Connect the keypad cable to the connector on the display panel and the system board. Figure 18. Installing the metal shield Adhere the tapes to secure the cables and metal shield to the display panel.
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Figure 19. Installing the metal shield Next steps Install the back cover. Install the stand. Follow the procedure in After working inside your monitor. Disassembly and reassembly...
System board and power board Removing the system board and power board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Remove the metal shield. Steps Remove the Mylar sheet from the power board. Figure 20.
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M3x6 M4x6 Figure 21. Removing the system board and power board Disconnect the cables from the connectors on the system board, power board and converter board. Figure 22. Removing the system board and power board Disassembly and reassembly...
Installing the system board and power board Steps Connect the cables to the connectors on the system board, power board and converter board. Figure 23. Installing the system board and power board Replace the nine screws (M3x6) and the screw (M4X6) to secure the system board, power board and converter board to the metal shield.
Place the Mylar sheet on the power board. Figure 25. Installing the system board and power board Next steps Install the metal shield. Install the back cover. Install the stand. Follow the procedure in After working inside your monitor. Middle frame Removing the middle frame Prerequisites Follow the procedure in...
M3x4 Q2x3.2 Figure 26. Removing the middle frame Lift and remove the middle frame away from the display panel. Installing the middle frame Steps Replace the ten screws (M3X4) and the nine screws (Q2X3.2) to secure the middle frame to the display panel. Disassembly and reassembly...
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M3x4 Q2x3.2 Figure 27. Installing the middle frame Next steps Install the metal shield. Install the back cover. Install the stand. Follow the procedure in After working inside your monitor. Disassembly and reassembly...
Power-button board Removing the power-button board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Remove the metal shield. Remove the middle frame. Steps Remove the two screws (Q2x2) that secure the power-button board to the middle frame. Lift the power-button board away from the middle frame.
Figure 29. Removing the power-button board Installing the power-button board Steps Align and place the power-button board in its slot on the middle frame. Replace the two screws (Q2x2) to secure the power-button board to the middle frame. Q2x2 Figure 30. Installing the power-button board Next steps Install the middle...
I/O board and joystick-button board Removing the I/O board and joystick-button board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Steps Remove the screw (Q3x6) that secures the I/O board to the back cover. Remove the two screws (Q3x6) that secure the joystick-button board to the back cover.
Figure 32. Removing the I/O board and joystick-button board Installing the I/O board and joystick-button board Steps Connect the cables to the connectors on the I/O board and the joystick-button board. Figure 33. Installing the I/O board and joystick-button board Replace the screw (Q3x6) to secure the I/O board to the back cover.
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Figure 34. Installing the I/O board and joystick-button board Next steps Install the back cover. Install the stand. Follow the procedure in After working inside your monitor. Disassembly and reassembly...
Regulatory information FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website at Dell Regulatory Compliance Home Page. EU product database for energy label and product information sheet AW3425DWM: https://eprel.ec.europa.eu/qr/2167431...
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country, region, or product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information in your purchase invoice, packing slip, bill, or Dell product catalog.
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