Samsung AM DNNDKG Series User Manual

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Air conditioner

User manual

AM***DNNDKG

• Thank you for purchasing this Samsung air conditioner.

• Before operating this unit, please read this manual carefully and retain it for future reference.

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Summary of Contents for Samsung AM DNNDKG Series

Page 1 Air conditioner User manual AM***DNNDKG • Thank you for purchasing this Samsung air conditioner. • Before operating this unit, please read this manual carefully and retain it for future reference.
Page 2 Contents User manual Safety Information Safety Information At a Glance Indoor Unit Overview Operation Features Operating temperature and humidity Pairing an indoor unit with a remote control Cleaning and Maintenance Cleaning and Maintaining Cleaning the indoor unit exterior • Cleaning the outdoor unit heat exchanger Cleaning the air filter Resetting the filter-cleaning reminder Periodical maintenance...
Page 3 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com English...
Page 4 If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com. WARNING Hazards or unsafe practices that may result in severe personal injury or death.
Page 5 Symbol Meaning Flammable gas Flammable materials Refrigerant Refrigerant safety group Safety Group Read operating manual Refer to operating manual Read service manual FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line.
Page 6 Safety Information The installation of this appliance must be performed by a qualified technician or service company. • Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury. Install a switch and circuit breaker dedicated to the air conditioner.
Page 7 Never install the outdoor unit in a location such as on a high external wall where it could fall. • If the outdoor unit falls, it may result in injury, death or property damage. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
Page 8 Safety Information FOR POWER SUPPLY WARNING When the circuit breaker is damaged, contact your nearest service centre. Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.
Page 9 In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line. • Do not use a ventilating fan. • A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service centre.
Page 10 Safety Information Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing. • Take special care that children do not injure themselves by inserting their fingers into the product. Do not insert your fingers or foreign substances into the air inlet/ outlet of the air conditioner.
Page 11 CAUTION Do not place objects or devices under the indoor unit. • Water dripping from the indoor unit may result in fire or property damage. Check that the installation frame of the outdoor unit is not broken at least once a year. •...
Page 12 Safety Information Do not spray volatile material such as insecticide onto the surface of the appliance. • As well as being harmful to humans, it may also result in electric shock, fire or problems with the product. Do not drink the water from the air conditioner. •...
Page 13 FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. • This may result in discoloration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, cut-off the power supply and wait until the fan stops.
Page 14 Safety Information Indoor Unit Overview The indoor unit and its display may look slightly different from the illustration shown below, depending on the model and the panel type. 01 Display Indication Function On/Off operation indicator Removing frost indicator Timer indicator 02 Air flow blade/Air outlet (inside) / Filter cleaning indicator Wind-Free panel...
Page 15 Operation Features Operating temperature and humidity When using the air conditioner follow the operating temperature and humidity ranges. Mode Indoor temperature Outdoor temperature Indoor humidity Cool mode 18~32 °C Depending on the outdoor Dry mode 80% or less unit specification Heat mode 30 °C or less CAUTION...
Page 16 Safety Information Operation Features Pairing an indoor unit with a remote control Use the Zone function to assign numbers to multiple indoor units installed in the same space, and control individual indoor units. ▶ ▶ Select Zones. ▶ Select the desired ▶...
Page 17 Cleaning and Maintaining Before cleaning the indoor unit, be sure to turn off the auxiliary power switch. Cleaning the indoor unit exterior Wipe the surface of the unit with a slightly wet or dry cloth when needed. Wipe off dirt of odd-shaped areas by using a soft brush.
Page 18 NOTE • The hooks are located on both sides of the front grill with the Samsung logo. Pull out the air filter from the indoor unit. 2 Cleaning the air filter Clean the air filter with a vacuum cleaner or soft brush.
Page 19 3 Reassembling the air filter CAUTION • If the indoor unit is used without the air filter, the indoor unit may be damaged due to dust. NOTE • The filter reset indicator blinks when the air filter should be cleaned. •...
Page 20 Cleaning and Maintaining Safety Information Resetting the filter-cleaning reminder Programmable Wired Controller After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows : • Indoor unit with the wired remote control: Option a. Press the button to display the Option Filter Reset menu.
Page 21 Wireless Remote Control • Indoor unit with the wireless remote control: In operation ▶ ▶ Select ▶ ▶ Settings. Select ▶ ▶ Filter reset. ▶ CAUTION • The filter reset indicator blinks when the air filter should be cleaned. • Although the filter cleaning indicator (Yellow green light) does not light, be sure to set the "Filter Reset"...
Page 22 If the period of use date exceeds 10 years, the wired remote control displays "E700", and the use of the product is restricted. It must be replaced through Samsung Electronics Service Center before the expiration of the period of use date. 3 These operations must always be performed by qualified personnel. For more detailed information, refer to the Installation Manual.
Page 23 Ventilate the room for which the alarm was activated. • When E697 alarm occurs, E797 error is displayed in other indoor unit connected to the corresponding indoor unit and operation is stopped and does not work. • Contact the Samsung Electronics service center for assistance. English...
Page 24 After the sensor's lifespan expires, the wired remote control displays 'E700', and the product usage is limited. • Contact the Samsung Electronics service center for assistance. The air conditioner • Because of the protective mechanism, the appliance does not start operating does not operate immediately to keep the unit from overloading.
Page 25 Problem Solution • Check whether the batteries are discharged. The wireless remote • Make sure that nothing is blocking the remote control sensor. control does not • Check whether any strong lighting sources are near the air conditioner. Strong operate. light which comes from fluorescent bulbs or neon signs may interfere with the remote control.
Page 26 Safety Information Cleaning and Maintaining Problem Solution • Close the windows and doors to maximize the cooling and heating efficiencies. • If the Cool mode is stopped and then started immediately, cool air comes out after about 3 minutes to protect the compressor of the outdoor unit. The air is not cool or warm enough.
Page 27 Technical specifications Type Model Net weight (kg) dimension(W x D x H) (mm) AM015DNNDKG/EU 11.5 575 x 575x 250 AM022DNNDKG/EU 11.6 575 x 575x 250 AM028DNNDKG/EU 11.6 575 x 575x 250 WindFree 4-way AM036DNNDKG/EU 11.6 575 x 575x 250 cassette AM045DNNDKG/EU 12.0 575 x 575x 250...
Page 28 (with at least 2 GB RAM) and iOS 12.0 or later. The 2 Turning off "Switch to mobile data" at app is optimized for iPhone 6s or later and Samsung "Settings > Wi-Fi" on your Smartphone smartphones (Galaxy S and Note series).
Page 29 Select NOTE You can add a product you want to connect to • If you already have a Samsung account, log in by selecting it manually or by selecting "Scan to the account. If you have a smartphone that nearby".
Page 30 AES is recommended. New Wi-Fi authentication specifications and Wi-Fi non-standard authentication methods are not supported. • The product supports the IEEE802.11 b/g/n (2.4 GHz) communication protocol. (Samsung recommends IEEE802.11n.) • If your Internet service provider has permanently registered the MAC address (a unique...
Page 31 99% and again. a message appears saying that adding the device has • If your phone is not a Samsung product, check that Adding device(s) failed. you have entered a wrong Wi-Fi password. Try adding devices again.
Page 32 2402 - 2480 MHz 20 dBm Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: http://www.samsung.com, go to...
Page 33 English...
Page 34 Regulatory Notice Installation Procedure Step 1 Installing the indoor unit Ceiling support When deciding on the location of the air conditioner the following restrictions must be taken into account. 1 Place the pattern sheet on the ceiling at the spot where you want to install the indoor unit. CAUTION •...
Page 35 6 Check the level of the indoor unit by using a Before recreating the vacuum and recirculating leveler. the refrigerant gas, pressurize the whole system with nitrogen (using a cylinder with a pressure • A tilt of the indoor unit may cause malfunction of a built-in float switch and reducer) at a pressure above 0.2 MPa, less than 4 water leaks.
Page 36 Regulatory Notice Installation Procedure 2 Wind insulating tape around the pipes and 5 Select the insulation of the refrigerant pipe. drain hose avoiding compressing the insulation • Insulate the gas side and liquid side pipe, too much. noting the insulation thickness that must differ according to the pipe size.
Page 37 3 Wrap the supplied large sealing pad over the <Geological condition> metal clamp and drain hose to insulate and fix it with clamps. High humidity locations such as shorelines, hot springs, lake or riversides, and ridges (when part 4 Insulate the complete drain piping inside the of the building is covered by earth and sand) building (field supply).
Page 38 Regulatory Notice Installation Procedure • Install air ventilation to drain condensation Support pieces smoothly. 1 to 1.5 m Air ventilation 1/100 or more Ceiling • Install horizontally. Ceiling Be horizontal • If it is necessary to increase the height of the drain pipe, install the drain pipe straight within 300 mm from the drain hose port.
Page 39 Hanger 1~1.5m Main air vent Individual air vent 200mm or more 300 to 550mm Main drainpipe Centralized horizontal drainpipe (more than 1/100 slope) • If 3 or more units are installed, install the main air vent at the front of the farthest indoor unit from the main drain pipe.
Page 40 Regulatory Notice Wiring work Power and communication cable connection Before wiring work, you must turn off all power source. Indoor unit power should be supplied through the breaker( ELCB or MCCB+ELB ) separated by the outdoor power. ELCB : Earth Leakage Circuit Breaker MCCB : Molded Case Circuit Breaker ELB : Earth Leakage Breaker The power cable should be used only copper wires.
Page 41 Selecting compressed ring terminal Silver solder Norminal Norminal dimensions dimensions Standard Standard Standard Standard Allowance Allowance Allowance Allowance dimension dimension dimension Min. Min. Max. dimension Min. for cable for screw (mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) +0.3 +0.2 ±0.2 ±0.2...
Page 42 Setting an indoor unit address and installation option Regulatory Notice LED Display indicator specifications when checking Wi-Fi Easy Setup and Wi-Fi status The wireless remote control can be used for Easy Setup, checking the internet connection status and connecting or disconnecting Wi-Fi. Check internet connection Easy Setup Enable/Disable Wi-Fi...
Page 43 LED Display Filter Operation Defrost Timer 4-way Cassette Remarks Measure Cleaning AP entry ● ● ● ● All LED lights are on Check device ◑ ◑ ◑ ◑ All LED lights flash Registering All LED lights flash one after ◑ ◑...
Page 44 Setting an indoor unit address and installation option Regulatory Notice You cannot set both indoor unit addresses and the d. Make sure that you are entered to the mode installation options in a batch: set both respectively. for setting options. Common steps for setting the addresses and options 2 Digit...
Page 45 Take the steps presented in the following table: Steps Remote control display 1 Set the SEG2 and SEG3 values: a Set the SEG2 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG2 b.
Page 46 Setting an indoor unit address and installation option Regulatory Notice Steps Remote control display 5 Set the SEG6 and SEG8 values: a Set the SEG6 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG6 b.
Page 47 Steps Remote control display 9 Set the SEG11 and SEG12 values: a Set the SEG11 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG11 b. Set the SEG12 value by pressing the button repeatedly until the value you want to set appears on the remote control display.
Page 48 Setting an indoor unit address and installation option Regulatory Notice Steps Remote control display 13 Set the SEG16 and SEG17 values: a Set the SEG16 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG16 b.
Page 49 Steps Remote control display 17 Set the SEG21 and SEG22 values: a Set the SEG21 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG21 b. Set the SEG22 value by pressing the button repeatedly until the value you want to set appears on the remote control display.
Page 50 Setting an indoor unit address and installation option Regulatory Notice Setting an indoor unit address (MAIN/RMC) 3 Check whether the option values you have set are correct by pressing the button repeatedly. Check whether power is supplied or not. [SEG2, SEG3] [SEG4, SEG5] [SEG6, SEG8] [SEG9, SEG10]...
Page 51 Option No.: 0AXXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 100-digit of indoor 10-digit of indoor The unit digit of an Explanation PAGE Mode Setting Main address unit address unit indoor unit Indication Details Indication Details Indication Details Indication Details Indication Details Indication Details No Main address...
Page 52 Setting an indoor unit address and installation option Regulatory Notice Setting an indoor unit installation option The panel(display) should be connected to an indoor unit to receive option. (suitable for the condition of each installation Set the installation option according to the installation location) condition of an air conditioner.
Page 53 • The output of hot water heater in SEG9 is generated from the hot coil part of the terminal board in duct models. – The output of hot coil terminal is AC 220 V / 230 V (The same as Indoor Unit’s input Power) 1(L) 2(N) COM2 COM1...
Page 54 Setting an indoor unit address and installation option Regulatory Notice Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Settings for load operation during heater control Use of hot water EEV Step when Dew removal operation in Explanation PAGE Use of drain pump Fan control during defrost mode / Heater control heater heating stops...
Page 55 Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Setting the output of external Buzzer control / whether to use humidity sensor / control / External heater signal Explanation PAGE Use of external control S-Plasma ion whether to use APP UX DSP (Dual Set Point) / whether Hours of filter usage / Cooling operation signal / to use R-32 sensor...
Page 56 Setting an indoor unit address and installation option Regulatory Notice Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Adjusted EEV step of Individual control of a Heating setting compensation / Removing stopped unit during Explanation PAGE Setting the MDS Kit installation option remote controller condensate water in heating mode oil return /defrost...
Page 57 ** Advanced function: Controlling cooling/heating current or power saving with motion detect. (*1) When Cooling or dry mode is off. The indoor fan operate in setting minutes. (*2) Minimizing fan operation when thermostat is off - Fan operates for 20 seconds at an interval of 5 minutes in Heat mode. - Fan stops or operates Ultra low in Cooling when thermostat is off.
Page 58 Setting an indoor unit address and installation option Regulatory Notice 05 series installation option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of Auto Change Over (When setting SEG3) (When setting SEG3) (When setting SEG3) for HR only in Auto mode Standard for mode Standard heating temp.
Page 59 Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 (When setting SEG3) Compensation option (When setting SEG3) Standard for mode for Long pipe or height Explanation PAGE Time required for MTFC (*3) change Cooling → difference between indoor mode change Heating units Indication Details Indication Details Indication Details...
Page 60 Setting an indoor unit address and installation option Regulatory Notice Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Whether to use UV LED / whether to use BLE Onboarding / whether to Forcing FAN Operation for Heating Explanation PAGE allow fan speed control during auto mode and Cooling / MDS (motion detection sensor) control UX type Details...
Page 61 (*1) Height difference : The difference of the height between the corresponding indoor unit and the indoor unit installed at the lowest place. For example, When the indoor unit is installed 40m higher than the indoor unit installed at the lowest place, select the option “1”. (*2) The difference between the pipe length of the indoor unit installed at farthest place from an outdoor unit and the pipe length of the corresponding indoor unit from an outdoor unit.
Page 62 Setting an indoor unit address and installation option Regulatory Notice Changing a particular option You can change each digit of set option. Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Type of the option Tens position of the Units position of the Explanation PAGE MODE...
Page 63 English...
Page 64 *3000 - Цена на един градски разговор или BULGARIA www.samsung.com/bg/support според тарифата на мобилният оператор 09:00 до 18:00 - Понеделник до Петък Samsung, PO Box 12987, Blackrock, Co. Dublin. IE or Euro QA Lab. Saxony Way, Yateley, Hampshire GU46 6GG, UK...

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Am015dnndkg/euAm022dnndkg/euAm028dnndkg/euAm036dnndkg/euAm045dnndkg/euAm056dnndkg/eu ... Show all