Samsung AM DNMDKG Series User Manual

Hide thumbs Also See for AM DNMDKG Series:

Installation manual (66 pages)

Table Of Contents

Quick Links

Download this manual

Air conditioner

User manual

AM***DNMDKG / AM***DNHDKG

• Thank you for purchasing this Samsung air conditioner.

• Before operating this unit, please read this manual carefully and retain it for future reference.

Table of Contents

Troubleshooting

Need help?

Do you have a question about the AM DNMDKG Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Samsung AM DNMDKG Series

Page 1 Air conditioner User manual AM***DNMDKG / AM***DNHDKG • Thank you for purchasing this Samsung air conditioner. • Before operating this unit, please read this manual carefully and retain it for future reference.
Page 2: Table Of Contents
Contents User manual Safety Information Safety Information At a Glance Indoor Unit Overview Global duct • Operating temperature and humidity • Pairing an indoor unit with a remote control Cleaning and Maintenance Cleaning and Maintaining Cleaning the air filter • Cleaning the outdoor unit heat exchanger Periodical maintenance Internal protections via the unit control system Troubleshooting...
Page 3 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com English...
Page 4: User Manual
If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com. WARNING Hazards or unsafe practices that may result in severe personal injury or death.
Page 5: Flammable Materials
Symbol Meaning Flammable gas Flammable materials Refrigerant Refrigerant safety group Safety Group Read operating manual Refer to operating manual Read service manual FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line.
Page 6 Safety Information The installation of this appliance must be performed by a qualified technician or service company. • Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury. Install a switch and circuit breaker dedicated to the air conditioner.
Page 7 Never install the outdoor unit in a location such as on a high external wall where it could fall. • If the outdoor unit falls, it may result in injury, death or property damage. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
Page 8 Safety Information FOR POWER SUPPLY WARNING When the circuit breaker is damaged, contact your nearest service centre. Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.
Page 9 In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line. • Do not use a ventilating fan. • A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service centre.
Page 10 Safety Information Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing. • Take special care that children do not injure themselves by inserting their fingers into the product. Do not insert your fingers or foreign substances into the air inlet/ outlet of the air conditioner.
Page 11 CAUTION Do not place objects or devices under the indoor unit. • Water dripping from the indoor unit may result in fire or property damage. Check that the installation frame of the outdoor unit is not broken at least once a year. •...
Page 12 Safety Information Do not apply a strong impact to the remote controller and do not disassemble the remote controller. Do not touch the pipes connected with the product. • This may result in burns or injury. Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.
Page 13: For Cleaning
FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. • This may result in discoloration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, cut-off the power supply and wait until the fan stops.
Page 14: At A Glance
Indoor Unit Overview Global Duct Air filter (the return air side) Ceiling Air intake Air outlet 14 English...
Page 15 Operating temperature and humidity When using the air conditioner follow the operating temperature and humidity ranges. Mode Indoor temperature Outdoor temperature Indoor humidity Cool mode 18~32 °C Depending on the outdoor Dry mode 80% or less unit specification Heat mode 30 °C or less CAUTION •...
Page 16: Cleaning And Maintenance
Cleaning and Maintaining Before cleaning the indoor unit, be sure to turn off the auxiliary power switch. Cleaning the air filter For the best performance from your air conditioner, clean it periodically. When cleaning, make sure to unplug from the unit for user’s safety. When cleaning the filter, make sure to unplug the power from the unit.
Page 17 3 Insert the Air filter back in its original position. Cleaning the outdoor unit heat exchanger CAUTION • The heat exchanger of the outdoor unit has sharp edges. Take care when cleaning its surface. NOTE • If it is difficult to clean the heat exchanger of the outdoor unit, contact the local service center.
Page 18: Filter Reset
Cleaning and Maintaining Resetting the filter-cleaning reminder After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows : Option • Indoor unit with the wired remote control: a. Press the button to display the Option Filter Reset menu.
Page 19: Periodical Maintenance
Periodical maintenance Requires qualified Unit Maintenance item Interval technicians Clean the air filter. At least once a month Clean the condensate drain pan. Once a year Required Clean up the heat exchange. Once a year Required Indoor unit Clean the condensate drain pipe. Once every 4 months Required Replace the remote control...
Page 20: Internal Protections Via The Unit Control System
Cleaning and Maintaining Internal protections via the unit control system The air conditioner control system has internal protection for user comfort and system faults. Type Description While in heat mode, the internal fan will not operate while the indoor Cold air prevention unit coil is warming up to prevent the circulation of cold air.
Page 21: Troubleshooting
Press the 'OK' button for 3 seconds to dismiss the alert. • The refrigerant inside the product has been recovered and held in the outdoor unit. Ventilate the room for which the alarm was activated. • Contact the Samsung Electronics service centre for assistance. English...
Page 22 ‘E700’ , and the product E699, E700 usage is limited. • Contact the Samsung Electronics service centre for assistance. The air conditioner • Because of the protective mechanism, the appliance does not start operating does not operate immediately to keep the unit from overloading.
Page 23 Problem Solution The wired remote • Check whether the indicator is displayed at the bottom right of the control does not remote control display. In this case, turn off both the air conditioner and the operate. auxiliary power switch, and then contact a service centre. The air conditioner is •...
Page 24 Cleaning and Maintaining Problem Solution • Close the windows and doors to maximize the cooling and heating efficiencies. • If the Cool mode is stopped and then started immediately, cool air comes out after about 3 minutes to protect the compressor of the outdoor unit. The air is not cool or warm enough.
Page 25: Technical Specifications
Technical specifications Model Net weight (kg) dimension(W x Dx H) (mm) AM022DNMDKG 27.0 850 x700 x 250 AM028DNMDKG 27.0 850 x700 x 250 AM036DNMDKG 27.0 850 x700 x 250 AM045DNMDKG 27.0 850 x700 x 250 AM056DNMDKG 27.0 850 x700 x 250 AM071DNMDKG 27.0 850 x700 x 250...
Page 26: How To Use
• The SmartThings app supports Android OS 7.0 or later (with at least 2 GB RAM) and iOS 12.0 or later. The app is optimized for iPhone 6s or later and Samsung smartphones (Galaxy S and Note series). Select The updates of the SmartThings app or the functions supported...
Page 27 Select NOTE You can add a product you want to connect to • If you already have a Samsung account, log in by selecting it manually or by selecting "Scan to the account. If you have a smartphone that nearby".
Page 28: Open Source Announcement
The software included in this product contains open source connection may fail temporarily due to an installation software. location problem of the access point or other problems. The following URL http://opensource.samsung.com/ • If a message appears on the SmartThings app, follow its opensource/SMART_TP1_0/seq/0 leads to open source instructions.
Page 29: Troubleshooting
99% and a then try adding the device again. message appears saying that • If your phone is not a Samsung product, check that you have Adding device(s) adding the device has failed. entered a wrong Wi-Fi password. Try adding devices again.
Page 30: Regulatory Notice
20 dBm Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: http://www.samsung.com, go to Support >...
Page 31 English...
Page 32: Installation Manual
Installation Procedure Installation Procedure Installing the indoor unit • If this is not possible, create an opening on the false ceiling in order to be able to use it to perform the required operations on the indoor unit. When deciding on the location of the air conditioner with the owner, the following restrictions must be taken into 4 Screw eight nuts to the suspension bolts making space for account...
Page 33: Performing The Gas Leak Test
Performing the gas leak test Insulating the refrigerant pipes To identify potential gas leaks in the indoor unit, inspect Once you have checked that there are no leaks in the the connection area of each refrigerant pipe using a leak system, you can insulate the piping and hose.
Page 34 Installation Procedure CAUTION Insulation Type (Heating/Cooling) • Must fit tightly against body without any gap. High • Make sure that all refrigerant connection must be Standard Pipe size humidity accessible for easy maintenance and detachment. Pipe Remarks (mm) [30°C, • Install the insulation not to get wider and use the [30°C, 85%]...
Page 35: Installing The Drain Hose And Drain Pipe
Drainpipe Connection without the drain pump • Refrigerant pipe after EEV kit and MCU – Install the gas side and liquid side pipes, leave 10mm of space. 1 Install horizontal drainpipe with a slope of 1/100 or more – When contacting the gas side and liquid side and fix it by hanger space of 1.0~1.5m.
Page 36: Performing The Drainage Test
Installation Procedure Centralized Drainage without the drain pump 1 Install horizontal drainpipe with a slope of 1/100 or more and fix it by hanger space of 1.0~1.5m. Install U-trap at the end of the drainpipe to prevent a nasty smell to reach the indoor unit. Horizontal drainpipe more than 1/100 slope Ceiling Centralized Drainage with the drain pump...
Page 37: Wiring Work
Wiring work Connecting the power and To protect the product from water and possible shock, you should keep the power and the communication cables of the communication cables indoor and outdoor units in the iron pipe. • Connect the power cable to the auxiliary circuit breaker (ELCB, MCCB, ELB).
Page 38 Wiring work Selecting the crimping terminal lug Select the crimping terminal lug based on the norminal dimension of the power cable. Cover the connection part of the power cable and crimping terminal lug to insulate it. Silver solder Norminal Norminal dimensions dimensions Standard...
Page 39 Specifications of the terminal blocks Unit: mm Communication: M3.5 screw AC power: M4 screw Power supply MCCB (single phase) Min : 198V XA, 30 mA Max : 242V 0.1 s Communication Power cable Earth cable cable 2.5 mm² or more 2.5 mm²...
Page 40: Example Of Installation
Wiring work Example of Installation Total power cable length L = 100(m), Initial pull-in current = 10[A], Running current of each units = 1[A], Total 10 indoor units were installed 9 [A] 10 [A] 1 [A] MCCB+ELB ELCB Indoor unit 1 Indoor unit 2 Indoor unit 10 0[m]...
Page 41: Setting Additional Functions Of Wired Remote Control
Setting additional functions of wired remote control Automatic Air-Volume An Automatic Air-Volume function must be performed for each indoor unit with the wired remote control attached. With its BLDC motor, you can use smart adjust the indoor unit fan speed depending on the installation condition. If the duct is long so the external static pressure is high, or the duct is short so the external static pressure is low, the Automatic Air Volume will automatically adjust the supply air flow to the rate air flow rate.
Page 42: User Mode
Wiring work EASY Tuning 3 Press the [ ]/[ ] buttons to select Easy tuning value (-2,-1,0,1,2) tuning. If more cooling and heating airflow rate is wanted, or if the quieter operation set is wanted, the air conditioner can be tuned for comfort.
Page 43: Setting The Indoor Unit Option Code With The Wired Remote Control
Setting the indoor unit option code with the wired remote control To set the indoor unit option code use the wired remote control and follow the directions below. Service mode Please enter your PASSWORD If you want to use the various additional functions for your Wired Remote Control, press the buttons at the same time for more than 3 seconds.
Page 44 Wiring work Indoor unit/Ventilator option Product option (1/5) Depending on the changes, the system may be restarted. Address Target Address Product option Installation option 1 Serial No.: A0013CBH700369 Installation option 2 Press the button to set the current step. Product option (2/5) Target Address:20 00 00 Depending on the changes, the system may be restarted.
Page 45: Product Option
Product Option (1/5) Depending on the changes, the system may be restarted. Target Address 20 00 01 Serial No. : ************** Press the OK button to set the current step. [Product Option 3page] [Product Option 2page] Product Option Product Option (2/5) (3/5) Target Address: 20 00 01...
Page 46 Wiring work SEG1 SEG2 SEG3 SEG4 SEG5 SEG6      Page number SEG7 SEG8 SEG9 SEG10 SEG11 SEG12      Page number SEG13 SEG14 SEG15 SEG16 SEG17 SEG18      Page number SEG19 SEG20 SEG21...
Page 47: Setting An Indoor Unit Address And Installation Option
Setting indoor unit addresses and installation option Setting indoor unit addresses and installation options with wired remote control Set the indoor unit address and installation option with the remote control option. Set each option separately since you cannot set the ADDRESS setting and indoor unit installation setting option at the same time. You need to set twice when setting the indoor unit address and installation option.
Page 48 Setting indoor unit addresses and installation option [Address > Main Address] [Address > RMC Address] Main Address RMC Address Target Address New address Target Address New address 20 00 01 20 00 01 Press the 'OK' button to complete the setting. Press the 'OK' button to complete the setting.
Page 49 Installation Option 1 (1/5) Depending on the changes, the system may be restarted. Target Address 20 00 01 Serial No. : ************** Press the OK button to set the current step. [Installation Option 1-2page] [Installation Option 1-3page] Installation Option 1 Installation Option 1 (2/5) (3/5)
Page 50 Setting indoor unit addresses and installation option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 External room temperature sensor RESERVED /Minimizing fan operation when the Central control RESERVED thermostat is off SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Drain pump & Controller variables for Hot Coil Auxiliary heater RESERVED...
Page 51: Optional : Setting The Indoor Unit Addresses And The Installation Options With The Wireless Remote Control
Optional : Setting the indoor unit Set the option values. addresses and the installation CAUTION options with the wireless remote • The total number of available options are 24: SEG1 to control SEG24. • Because SEG1, SEG7, SEG13, and SEG19 are the page options You cannot set both of the indoor unit addresses and the used by the previous remote control models, the modes to installation options in a batch: set both of them respectively.
Page 52 Setting indoor unit addresses and installation option Take the steps presented in the following table: Steps Remote control display Set the SEG2 and SEG3 values: Set the SEG2 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display.
Page 53 Steps Remote control display b. Set the SEG8 value by pressing the (High Fan) button repeatedly until the value you want to set appears on the remote control display. When you press the (Low Fan) or (High Fan) button, values appear in the following order: SEG8 Press the...
Page 54 Setting indoor unit addresses and installation option Steps Remote control display 10 Press the (Mode) button. Auto and Off appear on the remote control display. 11 Set the SEG14 and SEG15 values: Set the SEG14 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display.
Page 55 Steps Remote control display b. Set the SEG20 value by pressing the (High Fan) button repeatedly until the value you want to set appears on the remote control display. When you press the (Low Fan) or (High Fan) button, values appear in the following order: SEG20 16 Press the...
Page 56 Setting indoor unit addresses and installation option Setting the indoor unit addresses (MAIN/RMC/ Check whether the option values that you have set are correct by pressing the (Mode) button repeatedly MCU) [SEG2, SEG3] [SEG4, SEG5] [SEG6, SEG8] [SEG9, SEG10] [SEG11, SEG12] Make sure that the power is supplied to the indoor unit.
Page 57: Setting The Installation Options In A Batch
Setting the installation options in a batch Option No. for an indoor unit address: 0AXXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 100-digit of an indoor unit 10-digit of an indoor unit The single digit of an Function Page Mode Setting main address address address...
Page 58 Setting indoor unit addresses and installation option Setting the indoor unit installation option CAUTION (suitable for the condition of each installation • If you enter A to F to the SEG5 or SEG6, the indoor unit location) main address is not changed. •...
Page 59 Installation options for the 02 series SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external room temperature sensor / Use of central FAN RPM Evaporator Drying Minimizing fan operation control compensation when thermostat is off SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Settings for load operation during heater control...
Page 60 Setting indoor unit addresses and installation option 02 series installation option (Detailed) Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external room temperature sensor / Use of central Explanation PAGE MODE Evaporator Drying FAN RPM compensation Minimizing fan operation when thermostat is off control Details...
Page 61 Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Setting the output of external Buzzer control / whether to use humidity sensor / control / External heater signal Explanation PAGE Use of external control S-Plasma ion whether to use APP UX DSP (Dual Set Point) / whether Hours of filter usage / Cooling operation signal / to use R-32 sensor...
Page 62 Setting indoor unit addresses and installation option Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Adjusted EEV step of Individual control of a Heating setting compensation / Removing stopped unit during Explanation PAGE remote controller condensate water in heating mode oil return /defrost mode.
Page 63 (*4) When the following 2 or 3 is used as external heater On/Off signal, the signal for monitoring external contact control will not be output. 2: Fan is turned on continually when the external heater is turned on, 3: Fan is turned off when the external heater is turned on with cooling only indoor unit Cooling only indoor unit: To use this option, install the Mode Select switch(MCM-C200) on the outdoor unit and fix it as Cool mode.
Page 64 Setting indoor unit addresses and installation option 05 series installation option (Detailed) Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of Auto Change (When setting SEG3) (When setting SEG3) (When setting SEG3) Over for HR only in Auto Standard for mode Explanation PAGE...
Page 65 Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Dual fuel (heater lock) Dual fuel (HP lock) Explanation Control variables when using hot water / external heater (*4) setting setting Details Indication Details Indication Detail Indication Detail Indication Disuse At the same Disuse Disuse time as...
Page 66 Setting indoor unit addresses and installation option Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Whether to use UV LED / whether to use BLE Onboarding / whether to Forcing FAN Operation for Heating Explanation PAGE allow fan speed control during auto mode and Cooling / MDS (motion detection sensor) control UX type(*5) Fan speed and power...
Page 67 (*1) Height difference : The difference of the height between the corresponding indoor unit and the indoor unit installed at the lowest place. For example, When the indoor unit is installed 40m higher than the indoor unit installed at the lowest place, select the option “1”.
Page 68: Changing The Addresses And Options Individually
Setting indoor unit addresses and installation option Changing the addresses and options individually When you want to change the value of a specific option, refer to the following table and follow the steps in Common steps for setting the addresses and options on page 51. Option SEG1 SEG2...
Page 69 English...
Page 70 *3000 - Цена на един градски разговор или BULGARIA www.samsung.com/bg/support според тарифата на мобилният оператор 09:00 до 18:00 - Понеделник до Петък Samsung, PO Box 12987, Blackrock, Co. Dublin. IE or Euro QA Lab. Saxony Way, Yateley, Hampshire GU46 6GG, UK...

This manual is also suitable for:

Am dnhdkg series Am022dnmdkg Am028dnmdkg Am036dnmdkg Am045dnmdkg Am056dnmdkg ... Show all