Samsung AM DNLDKG Series User Manual
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Samsung AM DNLDKG Series User Manual

Samsung AM DNLDKG Series User Manual

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Air conditioner
User manual
AM***DNLDKG
• Thank you for purchasing this Samsung air conditioner.
• Before operating this unit, please read this user manual carefully and retain it for future reference.

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Summary of Contents for Samsung AM DNLDKG Series

  • Page 1 Air conditioner User manual AM***DNLDKG • Thank you for purchasing this Samsung air conditioner. • Before operating this unit, please read this user manual carefully and retain it for future reference.

  • Page 2: Table Of Contents

    Contents User manual Safety Information Safety Information At a Glance Indoor Unit Overview Home Duct Type Cleaning and Maintenance Cleaning and Maintaining Cleaning the air filter Periodical maintenance Troubleshooting Operation Ranges Technical specifications Information about Refrigerant Important information: regulation regarding the refrigerant used How to use SmartThings app Open Source Announcement...
  • Page 3 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com English...

  • Page 4: User Manual

    If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com. WARNING Hazards or unsafe practices that may result in severe personal injury or death.

  • Page 5: Flammable Materials

    Symbol Meaning Flammable gas Flammable materials Refrigerant Refrigerant safety group Safety Group Read operating manual Refer to operating manual Read service manual FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line.
  • Page 6 Safety Information The installation of this appliance must be performed by a qualified technician or service company. • Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury. Install a switch and circuit breaker dedicated to the air conditioner.
  • Page 7 Never install the outdoor unit in a location such as on a high external wall where it could fall. • If the outdoor unit falls, it may result in injury, death or property damage. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
  • Page 8 Safety Information FOR POWER SUPPLY WARNING When the circuit breaker is damaged, contact your nearest service centre. Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.
  • Page 9 ventilate immediately without touching the power line. Do not touch the appliance or power line. • Do not use a ventilating fan. • A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service centre.
  • Page 10 Safety Information when the air conditioner is operating or the front panel is closing. • Take special care that children do not injure themselves by inserting their fingers into the product. Do not insert your fingers or foreign substances into the air inlet/ outlet of the air conditioner.
  • Page 11 CAUTION Do not place objects or devices under the indoor unit. • Water dripping from the indoor unit may result in fire or property damage. Check that the installation frame of the outdoor unit is not broken at least once a year. •...
  • Page 12 Safety Information Do not apply a strong impact to the remote controller and do not disassemble the remote controller. Do not touch the pipes connected with the product. • This may result in burns or injury. Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.

  • Page 13: For Cleaning

    FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. • This may result in discoloration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, cut-off the power supply and wait until the fan stops.

  • Page 14: At A Glance

    Indoor Unit Overview Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air conditioner and stay cool or warm with optimal efficiency. Please read the user manual to get started and to make the best use of the air conditioner. Home Duct type Air filter (the return air side) Ceiling...

  • Page 15: Cleaning And Maintenance

    Cleaning and Maintaining For the best performance from your air conditioner, clean it periodically. When cleaning, make sure to unplug from the unit for user’s safety. Cleaning the filter When cleaning the filter, make sure to unplug the power from the unit. Washable foam based Air filter captures large particles from the air.

  • Page 16: Periodical Maintenance

    Cleaning and Maintaining Periodical maintenance Requires qualified Unit Maintenance item Interval technicians Clean the air filter. At least once a month Clean the condensate drain pan. Once a year Required Clean up the heat exchange. Once a year Required Indoor unit Clean the condensate drain pipe.

  • Page 17: Troubleshooting

    • The refrigerant inside the product has been recovered and held in the outdoor unit. Ventilate the room for which the alarm was activated. • Contact the Samsung Electronics service centre for assistance. • This error occurs when the R-32 refrigerant sensor has a malfunction or the sensor’s life has expired.
  • Page 18 Troubleshooting Problem Solution The air conditioner does not • Because of the protective mechanism, the appliance does not operate immediately after it start operating immediately to keep the unit from overloading. has been restarted. The air conditioner will start in 3 minutes. The air conditioner does not •...
  • Page 19 Problem Solution Odors permeate in the room • Check if the appliance is running in a smoky area or if there is a during operation. smell entering from outside. Operate the air conditioner in Fan mode or open the windows to air out the room. The air conditioner makes a •...

  • Page 20: Operation Ranges

    Operation Ranges The table below indicates the temperature and humidity ranges the air conditioner can be operated within. Refer to the table for efficient use. OPERATIONAL TEMPERATURE INDOOR MODE IF OUT OF CONDITIONS INDOOR OUTDOOR HUMIDITY Condensation may occur on the indoor COOLING 18˚C to 32˚C -5˚C to 48˚C...

  • Page 21: Information About Refrigerant

    Information about Refrigerant Important information: regulation regarding the refrigerant used This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere. CAUTION • If the system contains 5 tCO₂e or more of fluorinated greenhouse gases, it must be checked for leakage at least once every 12 months, according to regulation No.

  • Page 22: How To Use

    (with at least 2 GB RAM) and iOS 12.0 or later. The 2 Turning off “Switch to mobile data” at app is optimized for iPhone 6s or later and Samsung “Settings > Wi-Fi” on your Smartphone smartphones (Galaxy S and Note series).
  • Page 23 Select NOTE You can add a product you want to connect to • If you already have a Samsung account, log in by selecting it manually or by selecting “Scan to the account. If you have a smartphone that nearby”.

  • Page 24: Open Source Announcement

    AES is recommended. New Wi-Fi authentication specifications and Wi-Fi non-standard authentication methods are not supported. • The product supports the IEEE802.11 b/g/n (2.4 GHz) communication protocol. (Samsung recommends IEEE802.11n.) • If your Internet service provider has permanently registered the MAC address (a unique...

  • Page 25: Troubleshooting

    99% and again. a message appears saying that adding the device has • If your phone is not a Samsung product, check that Adding device(s) failed. you have entered a wrong Wi-Fi password. Try adding devices again.

  • Page 26: Regulatory Notice

    2402 - 2480 MHz 20 dBm Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: http://www.samsung.com, go to...

  • Page 28: Installation Manual

    Installation Procedure Installing the indoor unit Ceiling support It is recommended to install the Y-joint before installing the indoor unit. 1 Place the pattern sheet on the ceiling at the spot where you want to install the indoor unit. NOTE 4 Screw eight nuts to the suspension bolts making •...

  • Page 29: Performing Leak Test & Insulation

    Insulation When the drain hose is installed to the right. Once you have checked that there are no leaks in the system, you can insulate the piping and hose. 1 To avoid condensation problems, place T13.0 or thicker Acrylonitrile Butadien Rubber separately Drain hose port around each refrigerant pipe.

  • Page 30: Drain Pipe And Drain Hose Installation

    Installation Procedure 5 Select the insulation of the refrigerant pipe. Hanger • Insulate the gas side and liquid side pipe referring Additional insulation to the thickness according to the pipe size. • Indoor temperature of 30°C and humidity of 85% is the standard condition. If install in a high humidity condition,use one grade thicker insulator Refrigerant pipe insulation by referring to the table below.
  • Page 31 With the drain pump Drain socket Metal clamp Drain hose 1 The drain pipe should be installed within 300mm to 550mm from the flexible hose and then lift down 20mm or more. 2 Install horizontal drainpipe with a slope of 1/100 Drain pipe or more and fix it by hanger space of 1.0~1.5m.
  • Page 32 Installation Procedure Centralized Drainage without the drain pump 1 Install horizontal drainpipe with a slope of 1/100 or more and fix it by hanger space of 1.0~1.5m. Install U-trap at the end of the drainpipe to prevent a nasty smell to reach the indoor unit. Horizontal drainpipe more than 1/100 slope Ceiling Centralized Drainage with the drain pump...

  • Page 33: Wiring Work

    Wiring work Connecting the power and To protect the product from water and possible shock, you should keep the power and the communication cables of communication cables the indoor and outdoor units in the iron pipe. • Connect the power cable to the auxiliary circuit breaker Power and communication cable connection (ELCB, MCCB, ELB).
  • Page 34 Wiring work Selecting the crimping terminal lug 1 Select the crimping terminal lug based on the norminal dimension of the power cable. 2 Cover the connection part of the power cable and crimping terminal lug to insulate it. Silver solder Norminal Norminal dimensions...
  • Page 35 Specifications of the terminal blocks Unit: mm Communication: M3.5 screw AC power: M4 screw Power supply MCCB (single phase) Min : 198V XA, 30 mA Max : 242V 0.1 s Communication Power cable Earth cable cable 2.5 mm² or more 2.5 mm²...
  • Page 36 Wiring work Example of Installation Total power cable length L = 100(m), Initial pull-in current = 10[A], Running current of each units = 1[A], Total 10 indoor units were installed 9 [A] 10 [A] 1 [A] MCCB+ELB ELCB Indoor unit 1 Indoor unit 2 Indoor unit 10 0[m]...

  • Page 37: Setting An Indoor Unit Address And Installation Option

    Setting indoor unit addresses and installation option Setting the indoor unit addresses and CAUTION the installation options • The total number of available options are 24: SEG1 to SEG24. You cannot set both of the indoor unit addresses and • Because SEG1, SEG7, SEG13, and SEG19 are the the installation options in a batch: set both of them page options used by the previous remote control respectively.
  • Page 38 Setting indoor unit addresses and installation option Take the steps presented in the following table: Steps Remote control display 1 Set the SEG2 and SEG3 values: a Set the SEG2 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display.
  • Page 39 Steps Remote control display b Set the SEG8 value by pressing the (High Fan) button repeatedly until the value you want to set appears on the remote control display. When you press the (Low Fan) or (High Fan) button, values appear in the following order: SEG8 6 Press the...
  • Page 40 Setting indoor unit addresses and installation option Steps Remote control display 10 Press the (Mode) button. Auto and Off appear on the remote control display. 11 Set the SEG14 and SEG15 values: a Set the SEG14 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display.
  • Page 41 Steps Remote control display b Set the SEG20 value by pressing the (High Fan) button repeatedly until the value you want to set appears on the remote control display. When you press the (Low Fan) or (High Fan) button, values appear in the following order: SEG20 16 Press the...

  • Page 42: Setting An Indoor Unit Installation Option (Suitable For The Condition Of Each Installation Location)

    Setting indoor unit addresses and installation option 3 Check whether the option values that you have set are correct by pressing the (Mode) button repeatedly [SEG2, SEG3] [SEG4, SEG5] [SEG6, SEG8] [SEG9, SEG10] [SEG11, SEG12] [SEG14, SEG15] [SEG16, SEG17] [SEG18, SEG20] [SEG21, SEG22] [SEG23, SEG24] 4 Save the option values into the indoor unit:...

  • Page 43: Setting The Installation Options In A Batch

    Setting indoor unit addresses and installation option Setting the installation options in a batch Option No. for an indoor unit address: 0AXXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 100-digit of an indoor unit 10-digit of an indoor unit The single digit of an Function Page Mode...
  • Page 44 Setting indoor unit addresses and installation option Setting the indoor unit installation CAUTION option (suitable for the condition of • If you enter A to F to the SEG5 or SEG6, the indoor each installation location) unit main address is not changed. •...
  • Page 45 Installation options for the 02 series SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external room temperature sensor / Use of central FAN RPM Evaporator Drying Minimizing fan operation control compensation when thermostat is off SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Settings for load operation during heater control...
  • Page 46 Setting indoor unit addresses and installation option 02 series installation option (Detailed) Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external room temperature sensor / Use of central Explanation PAGE MODE Evaporator Drying FAN RPM compensation Minimizing fan operation when thermostat is off control Details...
  • Page 47 Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Settings for load operation during heater control Use of hot water EEV Step when Explanation PAGE Use of drain pump Fan control during defrost mode / Heater control heater heating stops during defrost mode Detail Heater control Indication...
  • Page 48 Setting indoor unit addresses and installation option Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Setting the output of external Buzzer control / whether to use humidity sensor / control / External heater signal Explanation PAGE Use of external control S-Plasma ion whether to use APP UX DSP (Dual Set Point) / whether Hours of filter usage / Cooling operation signal /...
  • Page 49 Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Adjusted EEV step of Individual control of a Heating setting compensation / Removing stopped unit during Explanation PAGE remote controller condensate water in heating mode oil return /defrost mode. Details Removing Indication Details Indication Details Indication...
  • Page 50 Setting indoor unit addresses and installation option (*7) This function can be applied to 4 Way Cassette and Mini 4 Way Cassette only. If the air conditioner operates the heating mode immediately after finishing the cooling mode, the condensate water in the drain pan becomes water vapor by the heat of the indoor unit heat exchanger. Since the water vapor might be condensed on the indoor unit, which may fall into a living space, use this function to get rid of the water vapor out of the indoor unit by operating the fan (for maximum 20 minutes) even when the indoor unit is turned off after cooling mode is turned to heating mode.
  • Page 51 05 series installation option (Detailed) Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of Auto Change (When setting SEG3) (When setting SEG3) (When setting SEG3) Over for HR only in Auto Standard for mode Explanation PAGE MODE Standard heating Standard cooling temp.
  • Page 52 Setting indoor unit addresses and installation option Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Dual fuel (heater lock) Dual fuel (HP lock) Explanation Control variables when using hot water / external heater (*4) setting setting Details Indication Details Indication Detail Indication Detail Indication...
  • Page 53 Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Whether to use UV LED / whether to use BLE Onboarding / whether to Forcing FAN Operation for Heating Explanation PAGE allow fan speed control during auto mode and Cooling / MDS (motion detection sensor) control UX type Details Detail Whether...
  • Page 54 Setting indoor unit addresses and installation option (*1) Height difference : The difference of the height between the corresponding indoor unit and the indoor unit installed at the lowest place. For example, When the indoor unit is installed 40m higher than the indoor unit installed at the lowest place, select the option “1”.

  • Page 55: Changing The Addresses And Options Individually

    Changing the addresses and options individually When you want to change the value of a specific option, refer to the following table and follow the steps in Common steps for setting the addresses and options on page 37. Option SEG1 SEG2 SEG3 SEG4...
  • Page 56 *3000 - Цена на един градски разговор или BULGARIA www.samsung.com/bg/support според тарифата на мобилният оператор 09:00 до 18:00 - Понеделник до Петък Samsung, PO Box 12987, Blackrock, Co. Dublin. IE or Euro QA Lab. Saxony Way, Yateley, Hampshire GU46 6GG, UK...

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