Page 1
Air conditioner User & Installation manual AM***DN1DKG / AM***DN4*KG • Thank you for purchasing this Samsung air conditioner. • Before operating this unit, please read this manual carefully and retain it for future reference.
Contents Safety Information Safety Information At a Glance Indoor Unit Overview 1way cassette 4way cassette Operation Features Operating temperature and humidity Pairing an indoor unit with a remote control Cleaning and Maintenance Cleaning and Maintaining Cleaning the indoor unit exterior • Cleaning the outdoor unit heat exchanger Cleaning the air filter Resetting the filter-cleaning reminder Periodical maintenance...
Page 3
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com English...
If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com. WARNING Hazards or unsafe practices that may result in severe personal injury or death.
Symbol Meaning Flammable gas Flammable materials Refrigerant Refrigerant safety group Safety Group Read operating manual Refer to operating manual Read service manual FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line.
Page 6
Safety Information The installation of this appliance must be performed by a qualified technician or service company. • Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury. Install a switch and circuit breaker dedicated to the air conditioner.
Page 7
Never install the outdoor unit in a location such as on a high external wall where it could fall. • If the outdoor unit falls, it may result in injury, death or property damage. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
Page 8
Safety Information FOR POWER SUPPLY WARNING When the circuit breaker is damaged, contact your nearest service centre. Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.
Page 9
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line. • Do not use a ventilating fan. • A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service centre.
Page 10
Safety Information Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing. • Take special care that children do not injure themselves by inserting their fingers into the product. Do not insert your fingers or foreign substances into the air inlet/ outlet of the air conditioner.
Page 11
CAUTION Do not place objects or devices under the indoor unit. • Water dripping from the indoor unit may result in fire or property damage. Check that the installation frame of the outdoor unit is not broken at least once a year. •...
Page 12
Safety Information Do not spray volatile material such as insecticide onto the surface of the appliance. • As well as being harmful to humans, it may also result in electric shock, fire or problems with the product. Do not drink the water from the air conditioner. •...
FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. • This may result in discoloration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, cut-off the power supply and wait until the fan stops.
Indoor Unit Overview 1way cassette PC1*W*MANW 01 Display Indication Function Operation indicator • Heating and cooling model: Operation(Blue) / Defrost(Yellow) • Cooling only model: Operation indicator 02 Remote control sensor Timer indicator 03 Airflow blade 04 WindFree panel Fan indicator (You can use the WindFree Cooling function when the Cool, Dry, or Fan mode is running.) Filter cleaning indicator...
4way cassette PC4N**MANW 01 Display Indication Function On/Off operation indicator Removing frost indicator Timer indicator Filter cleaning indicator Remote control sensor 02 Air flow blade/Air outlet (inside) / WindFree panel (You can use the WindFree Cooling function when the Cool, Dry, or Fan mode is running.) (Refer to the remote control manual for product operation) 03 Air intake...
Operation Features Operation Features Operating temperature and humidity When using the air conditioner follow the operating temperature and humidity ranges. Mode Indoor temperature Outdoor temperature Indoor humidity Cool mode 18~32 °C Depending on the outdoor Dry mode 80% or less unit specification Heat mode 30 °C or less...
Pairing an indoor unit with a remote control Use the Zone function to assign numbers to multiple indoor units installed in the same space, and control individual indoor units. ▶ ▶ Select Zones. ▶ Select the desired ▶ ▶ ▶ indoor unit.
Cleaning and Maintaining Cleaning and Maintaining Before cleaning the indoor unit, be sure to turn off the auxiliary power switch. Cleaning the indoor unit exterior Wipe the surface of the unit with a slightly wet or dry 1way cassette cloth when needed. Wipe off dirt of odd-shaped areas by using a soft brush.
Cleaning the air filter CAUTION • Before cleaning the indoor unit, be sure to turn off the auxiliary power switch. • Be sure to hold the grille with a hand to prevent dropping from the opening of the front grille. NOTE •...
Page 20
Cleaning and Maintaining 2 Cleaning the air filter Clean the air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area. CAUTION • Do not scrub the air filter with a brush or other cleaning utensil.
Page 21
NOTE • The hooks are located on both sides of the front grill with the Samsung logo. Pull out the air filter from the indoor unit. 2 Cleaning the air filter Clean the air filter with a vacuum cleaner or soft brush.
Page 22
Cleaning and Maintaining 3 Reassembling the air filter CAUTION • If the indoor unit is used without the air filter, the indoor unit may be damaged due to dust. 22 English...
Resetting the filter-cleaning reminder Programmable Wired Controller After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows : • Indoor unit with the wired remote control: Option a Press the button to display the Option Filter Reset menu.
Page 24
Cleaning and Maintaining Wireless Remote Control • Indoor unit with the wireless remote control: In operation ▶ ▶ Select ▶ ▶ Settings. Select ▶ ▶ Filter reset. ▶ CAUTION • The filter reset indicator blinks when the air filter should be cleaned. •...
If the period of use date exceeds 10 years, the wired remote control displays "E700", and the use of the product is restricted. It must be replaced through Samsung Electronics Service Center before the expiration of the period of use date. 3 These operations must always be performed by qualified personnel. For more detailed information, refer to the Installation Manual.
Ventilate the room for which the alarm was activated. • When E697 alarm occurs, E797 error is displayed in other indoor unit connected to the corresponding indoor unit and operation is stopped and does not work. • Contact the Samsung Electronics service center for assistance. 26 English...
Page 27
After the sensor's lifespan expires, the wired remote control displays 'E700', and the product usage is limited. • Contact the Samsung Electronics service center for assistance. The air conditioner • Because of the protective mechanism, the appliance does not start operating does not operate immediately to keep the unit from overloading.
Page 28
Cleaning and Maintaining Problem Solution • Check whether the batteries are discharged. Replace the batteries with new ones. The wireless remote • Make sure that nothing is blocking the remote control sensor. control does not • Check whether any strong lighting sources are near the air conditioner. Strong operate.
Page 29
Problem Solution • Close the windows and doors to maximize the cooling and heating efficiencies. • If the Cool mode is stopped and then started immediately, cool air comes out after about 3 minutes to protect the compressor of the outdoor unit. The air is not cool or warm enough.
Installation Procedure Step 1 Installing the indoor unit 2 Insert bolt anchors, use existing ceiling supports or construct a suitable support as shown in figure. When deciding on the location of the air conditioner the following restrictions must be taken into Concrete account.
Page 32
Installation Procedure 5 Hang the indoor unit to the suspension bolts 1way cassette between two nuts. Cut a pad stopper and place (Unit: mm) it on the suspension bolts to hold the washer. Remove the stopper and screw the nuts to fix Slim 1way cassette Slim 1way cassette (Small, WindFree)
Step 2 Performing the gas leak test Step 3 Insulating the refrigerant pipes To identify potential gas leaks on the indoor unit, inspect the connection area of each refrigerant pipe Once you have checked that there are no leaks in the using a leak detector for R-32.
Page 34
Installation Procedure 3 Finish wrapping insulating tape around the rest • The heat-resistance temperature of the of the pipes leading to the outdoor unit. insulator must be more than 120°C. 4 The pipes and electrical cables connecting the Insulation Type indoor unit with the outdoor unit must be fixed to (Heating/Cooling) the wall with suitable ducts.
• Refrigerant pipe before EEV kit and MCU or 2 Connect the flexible hose to the drain hose port. without EEV kit and MCU • Make sure that a rubber ring is installed on – You can contact the gas side and liquid the drain hose port.
Page 36
Installation Procedure 4way cassette CAUTION 1 Push the supplied drain hose as far as possible Check that the indoor unit is level with the ceiling by over the drain socket. using the leveller. 2 Tighten the metal clamp as shown in the picture. •...
Page 37
• Do not apply force to the piping on the unit side • Max. allowable axis gap. when connecting the drain hose. The hose should not be allowed to hang loose from its connection to the unit. Fasten the hose to a wall, frame or other support as close to the unit as possible.
Installation Procedure Step 5 Connecting the power and • To protect the product from water and possible shock, you should keep the power and the communication cables communication cables of the indoor and outdoor units in the iron pipe. Power and communication cable •...
Page 39
Selecting the crimping terminal lug 1 Select the crimping terminal lug based on the norminal dimension of the power cable. 2 Cover the connection part of the power cable and crimping terminal lug to insulate it. Silver solder Norminal Norminal dimensions dimensions Standard...
Page 40
Installation Procedure Specifications of the terminal blocks Rating current Unit Model **028** 0.25 Unit: mm **036** 0.27 Communication: M3.5 screw AC power: M4 screw **045** 0.30 **056** 0.32 **071** 0.35 AM***DN4DKG* **090** 0.45 **112** 0.60 Power supply **128** 0.75 MCCB (single phase) **140** 0.85...
Step 6 Optional: LED Display indicator specifications when checking Wi-Fi Easy Setup and Wi-Fi status The wireless remote control can be used for Easy Setup, checking the internet connection status and connecting or disconnecting Wi-Fi. Check internet connection Easy Setup Enable/Disable Wi-Fi status Press the...
Installation Procedure LED Indicator Status LED lamp display Filter Operation Timer 1-way Cassette Remarks Measure Cleaning AP entry ● ● ● ● All LED lights are on Check device ◑ ◑ ◑ ◑ All LED lights flash Registering All LED lights flash one ◑...
Page 43
LED Display Filter Operation Defrost Timer 4-way Cassette Remarks Measure Cleaning AP entry ● ● ● ● All LED lights are on Check device ◑ ◑ ◑ ◑ All LED lights flash Registering All LED lights flash one after ◑ ◑...
Installation Procedure Step 7 Setting the indoor unit d Make sure that you are entered to the mode for setting options. addresses and the installation options You cannot set both indoor unit addresses and the installation options in a batch: set both respectively. 2 Digit 10 point ( 2SEG per point) Common steps for setting the...
Page 45
Take the steps presented in the following table: Steps Remote control display 1 Set the SEG2 and SEG3 values: button repeatedly until the value a Set the SEG2 value by pressing the you want to set appears on the remote control display. SEG2 b Set the SEG3 value by pressing the button repeatedly until the value...
Page 46
Installation Procedure Steps Remote control display 5 Set the SEG6 and SEG8 values: a Set the SEG6 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG6 b Set the SEG8 value by pressing the button repeatedly until the value you want to set appears on the remote control display.
Page 47
Steps Remote control display 9 Set the SEG11 and SEG12 values: a Set the SEG11 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG11 b Set the SEG12 value by pressing the button repeatedly until the value you want to set appears on the remote control display.
Page 48
Installation Procedure Steps Remote control display 13 Set the SEG16 and SEG17 values: a Set the SEG16 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG16 b Set the SEG17 value by pressing the button repeatedly until the value you want to set appears on the remote control display.
Page 49
Steps Remote control display 17 Set the SEG21 and SEG22 values: a Set the SEG21 value by pressing the button repeatedly until the value you want to set appears on the remote control display. SEG21 b Set the SEG22 value by pressing the button repeatedly until the value you want to set appears on the remote control display.
Page 50
Installation Procedure 3 Check whether the option values you have set Setting the indoor unit addresses (MAIN/RMC/MCU) are correct by pressing the button repeatedly. [SEG2, SEG3] [SEG4, SEG5] [SEG6, SEG8] [SEG9, SEG10] [SEG11, SEG12] 1 Make sure that the power is supplied to the indoor unit.
Setting the installation options in a batch Option No. for an indoor unit address: 0AXXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 100-digit of an indoor 10-digit of an indoor The single digit of an Function Page Mode Setting main address unit address unit address indoor unit...
Page 52
Installation Procedure Setting the indoor unit installation CAUTION option (suitable for the condition of • If you enter A to F to the SEG5 or SEG6, the indoor each installation location) unit main address is not changed. • If you enter 0 to the SEG3, the indoor unit 1 Make sure that the power is supplied to the maintains the previous main address although indoor unit.
Page 53
Installation options for the 02 series • Even if you set the Use of drain pump (SEG8) option to 0, it is automatically set to 2 (the drain pump is used with 3 minute delay). • If you set the Maximum filter usage time (SEG18) option to a value other than 2 and 6, it is automatically set to 2 (1000 hours).
Page 54
Installation Procedure Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external room temperature Evaporator sensor / Use of central FAN RPM Explanation PAGE MODE Drying Minimizing fan operation when control compensation thermostat is off Details Use of Minimizing fan Indication Details Indication Details Indication Details Indication...
Page 55
Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Settings for load operation during Dew removal Use of drain Use of hot heater control EEV Step when Explanation PAGE operation in pump water heater Fan control during defrost mode / heating stops WindFree mode Heater control during defrost mode Detail...
Page 56
Installation Procedure Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Setting the output of external control / Buzzer control / whether to use humidity Use of external External heater signal sensor / whether to use APP UX DSP Hours of filter Explanation PAGE S-Plasma ion...
Page 57
Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Adjusted EEV step Individual control Heating setting compensation / of stopped unit Setting the MDS Kit installation Explanation PAGE of a remote Removing condensate water in during oil return / option controller heating mode defrost mode.
Page 58
Installation Procedure (*1) When Cooling or dry mode is off. The indoor fan operate in setting minutes. (*2) Minimizing fan operation when thermostat is off - Fan operates for 20 seconds at an interval of 5 minutes in Heat mode. - Fan stops or operates Ultra low in Cooling when thermostat is off.
Page 59
05 series installation option (Detailed) Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of Auto Change (When setting (When setting (When setting Over for HR only in SEG3) Standard SEG3) Standard SEG3) Standard Explanation PAGE MODE Auto mode / Use of heating temp.
Page 60
Installation Procedure Option SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 Dual fuel (heater Dual fuel (HP lock) Control variables when using hot water / Explanation lock) setting setting external heater (*4) Details Indication Details Indication Detail Indication Detail Indication Disuse At the same time Disuse Disuse No delay...
Page 61
Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Whether to use UV LED / whether to use BLE Onboarding / Forcing FAN Operation for Explanation PAGE whether to allow fan speed control during auto mode / MDS Heating and Cooling (motion detection sensor) control UX type Use (Fan: Fan speed and power User...
Page 62
Installation Procedure (*1) Height difference : The difference of the height between the corresponding indoor unit and the indoor unit installed at the lowest place. For example, When the indoor unit is installed 40m higher than the indoor unit installed at the lowest place, select the option “1”. (*2) The difference between the pipe length of the indoor unit installed at farthest place from an outdoor unit and the pipe length of the corresponding indoor unit from an outdoor unit.
Changing the addresses and options individually When you want to change the value of a specific option, refer to the following table and follow the steps in Common steps for setting the addresses and options on page 44. Option SEG1 SEG2 SEG3 SEG4...
Installation Procedure Performing final check and trial operation To complete the installation, perform the following checks and tests to ensure that the air conditioner operates correctly. 1 Check the followings. • Strength of the installation site • Tightness of pipe connection to detect a gas leak •...
Need help?
Do you have a question about the AM DN1DKG Series and is the answer not in the manual?
Questions and answers