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Datalogic Jade X7 Product Reference Manual
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Datalogic Jade X7 Product Reference Manual

Datalogic Jade X7 Product Reference Manual

Portal scanner
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  • Page 1 Jade Portal Scanner Product Reference Guide...
  • Page 2 Datalogic S.p.A. or its subsidiaries or affili- ates ("Datalogic" or “Datalogic USA, Inc.”). Owners of Datalogic products are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's own internal business purposes.
  • Page 3 Configuration Items and Defaults ..................2 Manual Overview..........................2 How to Use This Manual ......................2 Technical Support..........................3 Datalogic Website Support ...................... 3 Reseller Technical Support ...................... 3 Telephone Technical Support ....................3 Scanner Nomenclature and Labeling....................4 Connectors and Ports....................... 5 Network Integration Consideration ....................
  • Page 4 Debris Tray / Window ......................16 Installing the Lower Assembly....................16 Mounting the Entry Arch .......................17 Mounting the Exit Arch ......................18 Liquid / Debris Collection.......................18 Transition Plate ..........................19 Connections .............................19 Calibration ............................22 Status and Diagnostic Indicators ....................22 Chapter 3. Transition Plate ..................23 Transition Plate Installation ......................23 Transition Plate Design Features ..................24 Preparation for the Transition Plate..................24...
  • Page 5 Exit Arch ............................46 Bottom Scanner ..........................47 Chapter 7. Network Configuration ................49 Connection Check Message ......................49 Connection Check Period (ms) Configuration Item .............49 Host Response to Connection Check..................50 Host Reply Message ........................50 Reply Timeout .........................50 Host Interface Server........................51 Third Networking Interface ......................51 Network Interface Configuration Summary ................52 Syslog Client.............................52 Example Syslog Server Setup ....................52...
  • Page 6 Password Access..........................79 Global Save Screen ..........................80 Verify Belt Positions ........................80 Vertical Alignment of the Scanner ..................80 Conveyor Belt Gap........................81 Verify Transition Plate Position and Angle...................82 Calibration Target..........................83 Bottom Scanner Calibration......................84 Belt Speed Calibration ........................88 Laser Height Sensor (LHS) Calibration..................89 Calibrate Arches ..........................91 Equipment ..........................91 Procedure..........................91 Scanner System Verification......................93...
  • Page 7 System Status........................116 Network Interfaces.......................116 Services..........................117 Recent Faults ........................117 Menu Options (from the Network Services menu) ............118 Fault Details...........................118 Menu Options (from the Fault Details menu) ..............119 Product Reference Guide...
  • Page 8 NOTES Jade™ Portal Scanner...
  • Page 9 Version Information Refer to the table below for information regarding changes to Portal Scanner system software. The Host Interface Specification always takes precedence over this manual. NOTE Software Description of Changes Version 1.20.0 Baseline 1.20.3 Add Jade Touch Panel Display description to Technical Manual Set Technical Manual Set...
  • Page 10 NOTES viii Jade™ X7 Portal Scanner...
  • Page 11 "Technical Manual Set” footers in place of standard footers showing the current manual name. Obtaining Manuals and Other Resources jadetechnicalhelp@datalogic.com Authorized customers can contact for assistance with acquiring or updating Technical Manual Set publications, software downloads, or other materials.
  • Page 12 Introduction Configuration Items and Defaults A separate document is available from Datalogic, which lists the programmable configuration jadetechnicalhelp@datalogic.com items and their defaults. Make sure to contact for the most current version of this information. Manual Overview Chapter 1, Introduction , describes the manual’s contents, describes features and specifications, provides regulatory and safety information, and lists the bar code symbologies the scanner will read.
  • Page 13 Telephone Technical Support If you do not have internet or email access, you may contact Datalogic technical support at (541) 349-8283 or check the back cover of your manual for more contact information.
  • Page 14 Figure 1. Scanner Nomenclature 1 Entry Arch 4 Lower Assembly Arch Serial Number Label 4a System Control Box (same location on both 4b Bottom Scanner arches) Lower Assembly Serial Number 3 Exit Arch Label Jade X7™ Portal Scanner...
  • Page 15 Connectors and Ports Figure 2 Connector bulkheads are located on the bottom of each of the arches (see Figure 3 Figure 4 ) and the front panel of the System Control Box (see ). Each bulkhead is labeled with a series of helpful icons that identify the device being connected. Depending upon which options are enabled, not all ports will necessarily be connected.
  • Page 16 Product Flow Optional Far Side Near Side System Control Box - USB System Control Box - 2 LaneHawk InCart Camera Far Side LaneHawk InCart Camera Near Side System Control Box - 1 Cable Chases Through Mount Jade X7™ Portal Scanner...
  • Page 17 Figure 4. System Control Box Connector Bulkhead 11 12 13 14 15 16 17 Bottom Scanner - 40 pins ‘B’ Arch Connection - 9 pins Entry Arch - 6 pins ‘A’ Arch Connection - 14 pins Service Port 12 V Connection - 2 pins POS Ethernet Additional USB Ports ViPR Server...
  • Page 18 Illumination Sunlight: Artificial Light: 0-8,000 Foot-candles 0-200 Foot-candles (86,114 LUX) (2,152 LUX) Humidity 5% to 95% RH Non-condensing Storage +70° C +158° F -40° C -40° F Temperature -40° to +70° C -40° to +158° F Jade X7™ Portal Scanner...
  • Page 19 Electrical Specifications Before installation, always verify that the site’s electrical service meets the scanner’s requirements. The scanner has been engineered for compatibility with most international electrical systems operating in ranges from 90 ~ 264VAC at 47~63 Hz, Maximum operating power without peripheral: 150 Watts (measured power is 139.1W). Verify that the power source will supply "clean”...
  • Page 20 The LED system is Risk Group 1 in excess of the Exempt Group. The most restrictive optical radiation hazard is Retinal Blue Light hazard. Exposure Hazard Value is 714.37 W. m-2. sr -1 at distance of 200mm and aperture diameter of 7mm. Jade X7™ Portal Scanner...
  • Page 21 Australia and New Zealand. Electromagnetic Compatibility United States FCC part 15 subpart J Canada ICES-003 Europe EN 55022-A ® Contact Datalogic Marketing at (541) 683-5700, or your Datalogic representative for a complete listing of approvals for other countries. Product Reference Guide...
  • Page 22 Code 128 (including conversion to Code 39) • ISBT 128 • Code 93 • Interleaved 2 of 5 (I 2 of 5) • Industrial 2 of 5 (sometimes referred to as Standard 2 of 5) • Codabar • MSI/Plessey Jade X7™ Portal Scanner...
  • Page 23 Figure 16 In addition, a Jade System Alignment tool (see b) is available from Datalogic which is used to align the conveyor belts when integrating them with the system. The JadeTest software tool will be needed to calibrate and configure the scanner. The bottom...
  • Page 24 Lower Assembly — The System Control Box and Exit Arch Bottom Scanner are shipped fully assembled inside the Common Mounting Structure Transition Plate Assembly System Control Box Mount B Bottom Scanner Glass Assembly Common Mounting Structure Jade X7™ Portal Scanner...
  • Page 25 Make sure to unload the entire pallet of boxes before proceeding, since you will need to access the heaviest box first. The three boxes also contain power cabling. Other cables are provided by the checkstand integrator. NOTE Check the document shipped with each box to ensure that all items in each of the three kits are present and undamaged.
  • Page 26 Figure 10 checkstand. demonstrates how L-brackets can be used to fasten the mount, with its integral assemblies, in place on the shelf. Figure 10. Securing the Lower Assembly to the Shelf Jade X7™ Portal Scanner...
  • Page 27 Mounting the Entry Arch The Entry and Exit Arches are nearly identical in appearance, however, each must be mounted in the correct position to allow correct functioning of the scanner. The boxes are clearly marked as to whether they contain the Entry Arch or the Exit Arch. The serial number label affixed to Figure 11 each arch also includes that identification (see #1 in Conveyor belts are not included with the Portal Scanner assemblies.
  • Page 28 Transition Plate. Spillage (#2 in Figure 19 can be collected in a container (#1 in ) beneath the Bottom Scanner if drainage hole(s) have been provided for this purpose. Jade X7™ Portal Scanner...
  • Page 29 Transition Plate Chapter 3, "Transition Plate" for details concerning installation of the Transition Plate, which is a key assembly bridging the gap between the two conveyor belts. Connections Figure 13 Connector bulkheads are located on the bottom of each of the arches (see Figure 14 Figure 15 ) and the front panel of the System Control Box (see...
  • Page 30 Product Flow Optional Far Side Near Side System Control Box - USB System Control Box - 2 LaneHawk InCart Camera Far Side LaneHawk InCart Camera Near Side System Control Box - 1 Cable Chases Through Mount Jade X7™ Portal Scanner...
  • Page 31 Figure 15. System Control Box Connector Bulkhead 11 12 13 14 15 16 17 Bottom Scanner - 40 pins ‘B’ Arch Connection - 9 pins Entry Arch - 6 pins ‘A’ Arch Connection - 14 pins Service Port 12 V Connection - 2 pins POS Ethernet Additional USB Ports ViPR Server...
  • Page 32 Be sure to check the documentation for the checkstand and other equipment for further information regarding your specific system. Indicator Behavior Reference the chapter in this manual titled, " ” for full details about ways in which the indicators can perform. Jade X7™ Portal Scanner...
  • Page 33 Chapter 3 Transition Plate Transition Plate Installation The Transition Plate is an assembly bridging the gap between the two conveyor belts. The glass portion of the plate passes scanning illumination up from the Bottom Scanner and onto Figure 16 items passing over it on the conveyor. See Technical Manual Set...
  • Page 34 Figure 19 their installation details are not included with these instructions, however, specifies some important alignment details and dimensions concerning the relationship "Jade System between the conveyor belts and the Transition Plate. The topic in this manual: Jade X7™ Portal Scanner...
  • Page 35 Alignment Tool" on page 27, describes how to perform the alignment using a custom Jade System Alignment tool. Figure 17 Transition Plate Location Entry (Input) Conveyor Belt Transition Plate is installed in this gap. Exit (Output) Conveyor Belt Technical Manual Set...
  • Page 36 Liquid and Debris Spillage 29mm min. +2mm Critical Measurement: Center to Belt Edge 459mm Measurement: Belt Height 186mm ± 2.5mm Difference Measurement: Space Between Belt Edges Debris Tray / Window Align Belt with Notches (located on Window Mask) Jade X7™ Portal Scanner...
  • Page 37 Jade System Alignment Tool Figure 20 A custom Jade System Alignment tool ( ) is available from your dealer to verify key Figure 21 measurements when integrating the conveyor belt with the scanner. shows how to place the Jade System Alignment tool in order to check the critical dimensions. Figure 20.
  • Page 38 Blue = Normally Closed Brown = Common Good planning by the checkstand manufacturer should ensure that all wiring and cables are routed so that they DO NOT interfere with moving parts or block the view to key features. NOTE Jade X7™ Portal Scanner...
  • Page 39 Figure 23. Transition Plate Mount Detail Mount using 4mm screw. Hole is slotted for posi- Switch signal leads (3 wires). tional adjustment. Adjustment screw for Transition Plate angle Mounts clearly labeled ‘A’ and ‘B’ on front and back of each adjustment.
  • Page 40 ) are provided as an option. Figure 24. Transition Plate Attachment and Support 13.5 Flip the Jade System Alignment tool to adjust and check the window angle. 498mm to same location on 18.6 opposite mount. 24.75 Jade X7™ Portal Scanner...
  • Page 41 NOTES Technical Manual Set...
  • Page 42 Transition Plate Jade X7™ Portal Scanner...
  • Page 43 Chapter 4 Operation and Maintenance This section explains how to operate and maintain the scanner. Topics include system start- up, using the Control Panel/Touchscreen, scanning items, cleaning the scanner, and calibration verification. System Start-up First Time Start-up First time start-up and restarts from complete power-off are accomplished by plugging in the Figure 15 system or using the power switch (item 18 in ).
  • Page 44 POS so that the NOTE item can be added to the transaction manually or by some other means. Figure 25. Scanning and ViPR Scan Zone — Arches Scan Zone — Bottom Scanner Transition Plate Jade X7™ Portal Scanner...
  • Page 45 Control Panel/TouchScreen The Control Panel is located in the System Control Box, which is a part of the Lower Assembly Figure 26 and is accessed by sliding it out from the unit (see TouchScreen functions are: • System health • Scanner statistics •...
  • Page 46 Operational Configuration Once Selftest diagnostics have been successfully run, the unit enters an operational configuration state. The scanner will automatically load your specific interface settings which are required to communicate with the host system. Jade X7™ Portal Scanner...
  • Page 47 Operating Mode Operating Mode includes Disabled Mode, Enabled Mode and Sleep Mode. These modes are most commonly observed by the user/operator. Chapter 10, Indicator Behavior Also see for more details concerning the LED indications described below. NOTE Enabled Mode Scanner indicators are a solid green when in this operating state. This means the system is ready to read/scan items.
  • Page 48 CAUTION Figure 27. Cleaning the Scan Windows, Debris Tray and Transition Plate Glass The Portal Scanner will send an alert message when the bottom scanner debris tray and transition glass are in need of cleaning. NOTE Jade X7™ Portal Scanner...
  • Page 49 Spillage Inevitably, packages placed on the conveyor belt will break open or bottles will leak. In anticipation of this problem, the scanner has been designed to channel the flow of spillage Figure 28 through less-vulnerable areas. shows how a leakage is routed by the Debris Tray/ Window toward the outside of the unit, then through a drain hole into a container placed to collect it.
  • Page 50 The Scanner must be calibrated after installation to ensure the optics, illumination LEDs and Chapter 11, "Scanner all other scanning elements are properly aligned and functioning. See Calibration" , for more details. Calibration and configuration of the Portal Scanner should ONLY be completed by a trained technician. CAUTION Jade X7™ Portal Scanner...
  • Page 51 Chapter 5 Problem Isolation Use this section to troubleshoot any functional problems with the scanner. The instructions provided will help identify the cause and suggest problem resolutions. When a problem occurs, the unit may: • send a message to the host •...
  • Page 52 Operation can continue with minor impact on item identification Warning performance. Operation can continue. Messages may include preventive mainte- Info nance requests. These messages report changes in the system The changes may System include events such as restarting processors. Jade X7™ Portal Scanner...
  • Page 53 Partition issues, such as "unwritable,” "no space,” or "free space.” • PC clock problems and more… Reference the latest revision of the Jade X7 Ethernet Interface specification DR9800052 for more details regarding Fault Event messages. Event messages and other diagnostics are subject to change and enhancement.
  • Page 54 Problem Isolation NOTES Jade X7™ Portal Scanner...
  • Page 55 Chapter 6 System Health Definitions This chapter provides characterizations of several points on the Portal Scanner for which health status can be reported. Version Version Information on Reference the version table at the beginning of this manual titled page vii for more information about changes and updates to the software.
  • Page 56 Camera state unknown ‘-', ///< PROC_STATE_UNKNOWN ‘i', ///< PROC_STATE_INDETERMINATE Cameras not functioning 'F', ///< PROC_STATE_FAULT 'f', ///< PROC_STATE_SELFTEST_FAILED 'H', ///< PROC_STATE_HALTING 'h', ///< PROC_STATE_HEARTBEAT_FAILED Control Processors The first letter after "EA”, "XA ", "BB” = control processor for entry arch, exit arch, and bottom scanner respectively.
  • Page 57 Entry Arch Entry Arch Orientation is looking in the direction of product flow. The camera view angle is in the direction of product flow and also captures trailing surfaces. Camera #3 is not used in the entry arch. Camera #5 is used for item detec- tion and laser height sensing.
  • Page 58 Exit Arch Orientation is looking in the direction of product flow. Cameras view angles down the belt and also capture leading surfaces. Camera #3 not used in the exit arch. NOTE XA R ( 1 3 4 5 6 7 8 ) Right side XA R ( 1 2 3 4 6 7 8 )
  • Page 59 Bottom Scanner Bottom Scanner Orientation is looking up. The bottom scan zone is split into four sections across the belt; each with a forward and backward looking view. Each camera handles two sections. Cameras #2, #3, #5, #7 are not used in the Bottom Scanner. NOTE BB R ( 2 3 4 5 6 7 8 )
  • Page 60 NOTES Jade™ X7 Portal Scanner...
  • Page 61 Chapter 7 Network Configuration This chapter describes Portal Scanner networking configuration capabilities. Portal Scanner Ethernet Interface Specification Reference the (EIFS) for more details concerning this chapter. NOTE Version Version Information Reference the version table at the beginning of this manual titled more information about changes and updates to the software.
  • Page 62 <cfg_item id="0x1124" name="checkconn_peri- od_ms">3000</cfg_item> •Restart the Portal Scanner to activate the new configuration. Host Response to Connection Check The Connection Check message from the scanner includes the Reply Timeout configuration Reply Timeout on page 50 item (see ) in milliseconds. The default value of this is 0 (reply timeout disabled).
  • Page 63 Host Interface Server Host Interface Server The Portal Scanner’s Host Interface TCP server is either in a connected state, or a listening state. If a client is not already connected to the scanner, then it will accept a new connection. On the other hand, if a client is already connected to the Jade Host Interface service, any new client connection is immediately refused The Connection Check/Host Reply is important to configure correctly, so that failed POS to...
  • Page 64 Network Interface Configuration Summary Interrface ID Interface Name Primary Service Port Secondary Port Marking Interface Hardware Installed Always Always Optional IFn_IPV4_Address 0x1003 0x1127 IFn_IPV4_Netmask 0x1016 0x1128 Configuration Item IDs IFn_IPV4_Gateway 0x1009 0x1129 IFn_IPV4_ClientID 0x1023 0x1131 Ifn_Hostname 0x1024 0x1130 Default Configuration Address Configuration DHCP Client Static...
  • Page 65 Syslog Client Restart the server using the new configuration by running service restart rsys- • Monitor the captured log output with tail -f /var/log/syslog • • Information on rsyslog may be found at www.rsyslog.com Alternately, a more capable and easier to configure log server for an Ubuntu server is syslog- As root, replace rsyslog by running apt-get install syslog-ng •...
  • Page 66 Feb 28 02:32:58 i5 kernel: i5 : [ 1009.563323] omap3isp omap3isp: ------------- Preview Register dump---------- Feb 28 02:32:58 i5 kernel: i5 : [ 1009.563354] omap3isp omap3isp: ###PRV PCR=0x00160400 Feb 28 02:32:58 i5 kernel: i5 : [ 1009.563354] omap3isp omap3isp: ###PRV HORZ_INFO=0x000804f9 Messages with pc as the hostname are from the Portal Scanner Embedded PC, i5 from the Exception Camera, ea the Entry Arch Unit, xa the Exit Arch Unit, and bb the Bottom Box Unit.
  • Page 67 Syslog Client Final advice • Enabling the remote syslog capability is optional. Logs stored locally can be cop- ied from the Portal Scanner ia the network connection if needed. Syslog will cause more packet traffic on the LAN; coordinate setup with network IT staff. •...
  • Page 68 NOTES Jade™ X7 Portal Scanner...
  • Page 69 Chapter 8 Label Formatting Configuration This document provides a summary-level overview of Portal Scanner label formatting Configuration Items and Defaults on page 65 capability. The accompanying chapter, provides a comprehensive listing of available features and options. Table 9 Typical behavior for the formatter is illustrated is in .
  • Page 70 Figure 30. Breakdown of a Message String Label ID Transmission: Enable this option to transmit the Label ID you configure for the scanned symbology. OR... Jade X7 Scanner Prefix Label ID AIM ID Bar Code Data Label ID Suffix AIM ID: This function is used to identify and display the common label identifier for its symbology.
  • Page 71 Global Configuration Items symbology AIM ID Enabled — 1 if CI_ _AIM_ID_ENABLE or (globally) CI_ALL_AIM_ID_ENABLE is set. Label ID — Label ID characters applied to the label data. CI_LABEL_ID_CONTROL selects which column is in use. 0, no Label ID, 1 prefix, 2 suffix, 3 UPOS Label ID. Default values are shown, but symbology may be changed with CI_LABEL_ID_ AIM ID —...
  • Page 72 Per-Symbology Label ID Configuration Configuration items have been added to complete the set of symbologies. CI_LABEL_ID_CONTROL is set to 1, then the CI_LABEL_ID_symbology configuration item string will prefix the label data (and AIM ID if any) as a custom Label ID. If set to 2, the string will be applied as a suffix to label data.
  • Page 73 Per-Symbology AIM ID Configuration Per-Symbology AIM ID Configuration Configuration items have been added to split out the per-symbology AIM ID Enable setting. CI_symbology_AIM_ID_ENABLE configuration item values are decimal values of 0 (AIM ID disabled) or 1 (AIM ID Enabled). All default to 0, except GS1-128 (EAN128) defaults to AIM ID enabled.
  • Page 74 Per-Symbology Miscellaneous Options Configuration items have been added to complete the standard label formatting options for support symbologies. Each decoded symbology type may or may not have additional configuration items to govern formatting features, for example: • Transmission of function, flag1, number system, start, stop, and/or check character •...
  • Page 75 Configuration File Tag Name Tag Description Default Value Options (Hex) 0x00D3 CI_UPCA_NUMBER_SYSTEM_CHARACTER_TRANSMISSION Enables/disables transmission of UPCA number-system character 0=Disable 1=Enable 0x0040 CI_UPCE_CHECK_CHARACTER_TRANSMISSION Enables/disables transmission of UPCE check character 0=Disable 1=Enable 0x0248 CI_UPCE_NUMBER_SYSTEM_CHARACTER_TRANSMISSION Enables/disables transmission of UPCE number-system character 0=Disable 1=Enable Configuration File Label formatting capability is configurable.
  • Page 76 Configuration File Example 2 Enable Custom Label IDs on all labels as prefixes, and set UPCA, UPCA with P2 and UPCA with P5 custom label IDs as "A0”, "A2” and "A5”, respectively, and disable transmission of UPCA check character, the following configuration file could be used: <?xml version="1.0"...
  • Page 77 Chapter 9 Electrical Interface Specifications Version Version Information on Reference the version table at the beginning of this manual titled page vii for more information about changes and updates to the software. External Connections Connectors A and B are screw type, pluggable terminal blocks that accept 16 AWG to 30 AWG wire, and are provided with the Portal Scanner.
  • Page 78 Connector Pin List Function Connector Pin In/Out Electrical Specification Future/ not implemented +12V Future/ not implemented Ground Future/ not implemented UART 3 RX Future/ not implemented UART 3 TX Future/ not implemented Ground Reserved Reserved Reserved Entry Belt State Input 4.7V to 24V = running. 0V to 3.3V = stopped. Ground Ground Exit Belt State...
  • Page 79 External Connections Belt Status Inputs Figure 32. Diagram of Connector A (Belt Status Inputs) Visual The Visual Status Indicator consists of two separate LED controls. Maximum current is limited to 300mA. An external resistor may be used to further reduce LED drive current. A 12V power source is provided.
  • Page 80 NOTES Jade™ X7 Portal Scanner...
  • Page 81 Chapter 10 Indicator Behavior Version Version Information Reference the version table at the beginning of this manual titled more information about changes and updates to the software. Types of Indications The three types of indication are: Arch Status Indicators, External Status Indicators, and Audio Indicator.
  • Page 82 Table 11. Arch LED Status Indicators DESCRIPTION COLOR PATTERN Arch Initial Pro- Momentary Green (5s) – Off (30s) gram Load Event Cycle Red (.5s) – Green (.5s) – Startup Blue (.5s) Arch Completed Momentary Green (1s) – Off (.5s) Selftest Event Cycle Black (.25s) –...
  • Page 83 Types of Indications Item Indication Configuration — Completed item indications are configurable. An indicator display value (individual bits map to external lines) is asserted for a given duration. Examine the following table of indicator values: Value External Indicators Asserted None Green LED Sink Red LED Sink Green+Red LED Sink...
  • Page 84 Indicator Scheduling — A few tens or hundreds of milliseconds after the trailing edge of an item clears the transition plate, an indication activation schedule is calculated. First, a start time is calculated for when the leading edge of the item will arrive at the Indication Location Y coordinate, based on the item tracking data location, length, and speed along the belt.
  • Page 85 Types of Indications current time and if the indication will result in a valid active indication of at least the UI Item Minimum Duration, it will be scheduled as is. If the end time will not result in a valid active indication of at least the UI Item Minimum Duration, the indication duration will be increased - and the end time rescheduled - in order to satisfy the minimum duration.
  • Page 86 Audio Indicator Configuration — The embedded PC audio output line produces stereo sounds from audio files in response to system and scanning events and/or the Play Sound command. The following configuration items control the behavior of the audio indicators: Config Item Data Type Default Config Item Name...
  • Page 87 Types of Indications The following table summarizes the default mapping of Play Sound host command indices to Sound Files and System Events: Play Sound Host Sound File Name System Event Command Index sound_00_no_labels.wav Item Processing No Labels sound_01_one_label.wav Item Processing One Label sound_02_many_labels.wav Item Processing Two Or More Labels sound_03_error_beep.wav...
  • Page 88 start time is calculated for when the leading edge of the item will arrive at the Sound Location Figure 35 Y coordinate, based on the item's location, length, and speed along the belt. See The sound is placed in a list of pending sounds. As each item’s leading edge arrives at Sound Location Y, its sound begins playing.
  • Page 89 Types of Indications Command Format 1 Message ID Sound Index Volume Level Message Length 1 byte 2 bytes 3 bytes Value 5. Value "b” (62h) ASCII char ASCII char Message ID ‘b’ with message length five (5). The message data is an ASCII encoded index for a sound to be played encoded in two ASCII digits, most significant digit followed by least significant digit.
  • Page 90 NOTES Jade™ X7 Portal Scanner...
  • Page 91 Chapter 11 Scanner Calibration Calibration for Portal Scanners Calibration and Configuration of the Portal Scanner should ONLY be completed by a properly trained technician. Although the JadeTest software utility provides the means to modify other configura- CAUTION tion items than those described in these procedures, these additional items should be managed via the custom configuration files for new installations.
  • Page 92 Scanner Calibration Global Save Screen Figure 36 This "Save” screen ( ) is universal to the various configuration and calibration functions. Figure 36. "Save” Screen Verify Belt Positions Vertical It is important to verify the position of the entry belt relative to the scanner ( Alignment of the Scanner ) If the belt is too high, the scanner will be unable to measure the speed of items correctly, and will not function as expected.
  • Page 93 Conveyor Belt Gap If the conveyor belt gap (in the position where the Transition Plate is installed) is not in the correct position or the gap is too narrow, the bottom scanner performance will suffer. If the gap is too wide, the possibility of items getting stuck on the transition plate is increased, as well as the likelihood of small items falling through the gap.
  • Page 94 Scanner Calibration Verify Transition Plate Position and Angle It is essential that the transition plate be installed correctly in relation to the conveyor belts (as Figure 39 shown in the ‘IDEAL Alignment’ view in ). If the front edge of the transition plate is too high relative to the entry belt, the probability of items getting stuck on the transition plate is increased.
  • Page 95 Calibration Target The JadeTest software utility is used to interface with the Portal Scanner when performing calibrations and configurations. For some of these procedures, you might also need to use the Figure 40 Calibration Target, located in the slot beneath the Bottom Scanner. See item 2 in Figure 40.
  • Page 96 Scanner Calibration Bottom Scanner Calibration Proper calibration is critical to ensure optimal bottom scanner performance. Calibration is done using the JadeTest utility while connected to a currently disabled scanner. Figure 41 The controls available from the ‘Calibration’ Screen ( ) are used to calibrate the bottom scanner.
  • Page 97 Even if the red calibration lines do not appear, as described in the follow- ing procedures, proceed to next step. NOTE Bottom Cameras 1 and 8 ONLY [Area Mode] • For cameras 1 and 8, an image is displayed with two red calibration lines framing each of the displayed bar code strips at the top and bottom of the screen (Line Position 1 and Figure 42 Line Position 2).
  • Page 98 Scanner Calibration Bottom Cameras 4 and 6 ONLY [Line Mode] • An image is displayed with a single red calibration line crossing through each of two bar Figure 43 code strips (Line Position 1 and Line Position 2). Reference Figure 43 •...
  • Page 99 Figure 44. Bottom Scanner Calibration Cameras 4 and 6 [Line Mode] Line Position CORRECT Line Mode — Aligned Properly Line Mode — INCORRECT Line Mode — INCORRECT Not aligned Line crosses "Hot Spots” 16 Line Position 1 17 Line Position 2 18 Red calibration alignment line for Position 1 19 Red calibration alignment line for Position 2 20 Illumination Reflection "Hot”...
  • Page 100 Scanner Calibration Belt Speed Calibration Belt speed calibration controls are accessed by selecting the ‘Calibration’ function tab located Figure 45 in the bottom panel of the JadeTest main screen. These controls (see ) are used to calibrate the default belt speed of the scanner. Figure 45.
  • Page 101 Laser Height Sensor (LHS) Calibration The "LHS” sensor measures the height of items. Accurate height measurement ensures proper scanner function and optimal read rates. Because the scanner position relative to the entry belt speed has tolerance for each installation, the LHS needs to be calibrated. Both of the following actions operate directly on the scanner, with changes committed to the scanner during the calibration process.
  • Page 102 Scanner Calibration Laser Height Sensor (LHS) Calibration (continued) Figure 47 6. Place the calibration refinement block (item 5 in ) on the calibration target, TE05 directly on top of the bar code . This placement will be used to locate the calibra- tion refinement block.
  • Page 103 Calibrate Arches These procedures are provided to calibrate the cameras located in the top and sides of the entry arch and exit arch. Equipment Hardware tools: Bottom Calibration Target and Side Calibration Targets (left and right) Procedure Cali- 1. Place the Bottom Calibration Target on the conveyor belt as described in the topic bration Target on page 83 Figure 49 2.
  • Page 104 Scanner Calibration Figure 50. Cal Arches Button 5. Move the Side Calibration Targets from the left side windows to the right side windows. Verify that all edges are properly aligned. Figure 50 6. Under the Calibration tab, click the Cal Arches button (item 4 in ).
  • Page 105 Scanner System Verification After completing the calibration steps listed in this chapter, the scanner will need to be rebooted so that the new calibration and configuration settings can be recognized by the Portal Scanner. After the scanner is rebooted, it is good practice to verify the calibration was successfully performed.
  • Page 106 Scanner Calibration Image Capture These controls are used to capture images from each individual camera. This capability is helpful when troubleshooting for camera problems. Figure 52. Image Capture Controls To capture an image from a selected camera: Figure 52 1. Use the ‘Scanner’ dropdown box (item 1 in ) to select the desired subsystem from: Entry Arch, Exit Arch, or Bottom Scanner.
  • Page 107 Image and Processor Force Reload [FACTORY ONLY] Figure 54 The ‘Reload’ controls (items 1 and 2 in ) are used to force a reload of an imager or processor. This is used for factory test purposes only. Figure 54. Image and Processor Force Reload Controls FACTORY ONLY Contact Technical Support for information regarding the use of these FACTORY ONLY controls.
  • Page 108 Scanner Calibration Train Separator Bar Under most circumstances, this configuration item should remain as specified in cus- tom configuration files and NOT modified at the time of installation via JadeTest. This process ONLY needs to be completed if the scanner is configured to use the sep- CAUTION arator bar direct I/O capability.
  • Page 109 Chapter 12 JadeAssist Configuration Version Version Information on Reference the version table at the beginning of this manual titled page vii for more information about changes and updates to the software. JadeAssist The JadeAssist Exception Server performs supplemental modeling and analytic services for the Portal Scanner in order to increase reliability and help alleviate some types of exceptions.
  • Page 110 Exception Server Initial Setup The JadeAssist feature runs on a dedicated server, which is external to the Portal Scanner. One Exception server can support multiple Portal Scanners. The Exception Server should be set up according to the LaneHawk Machine Installation Instructions.
  • Page 111 Exception Server Initial Setup Figure 57. LaneHawk Store Administrator Screen 3. In the "Upload Patch File” section on the middle-left, select "Choose File” and select the JadeAssist patch file from your file system. Leave the 'Execute Update automatically...” field unchecked, then press "Upload” 4.
  • Page 112 Install a Pre-Built Modelset JadeAssist can use a database of visual information called a Modelset to visually identify n items. Modelsets are provided as LaneHawk patch files. exceptio 1. Go to the LaneHawk Admin Console URL for the exception server, typically http:/ /server_address:9080/lanehawk, and sign-in using the admin account.
  • Page 113 Configuration and Monitoring Configuration and Monitoring JadeAssist provides a web-based console to interact with the system. The web console can be accessed directly by it' s address or indirectly from the LaneHawk Admin Console. • http://server_address:8088/gui • From LaneHawk Admin Console: Home->Diagnostics->Embedded Ser- vices:View->link Logging in The JadeAssist web console uses the same accounts as the LaneHawk Admin Console.
  • Page 114 Interaction with the LaneHawk Administrator Console Some overall system functions still belong to the LaneHawk Admin Console, such as managing Table 14 collection of log data and altering the life cycle of the JadeAssist application. Figure 59 describes some of these easy-to-access functions, and shows a view of the LaneHawk menu provided within the JadeAssist console.
  • Page 115 Details About the JadeAssist Settings Log Rotation and Collection JadeAssist logs detailed data about each item detected by the Portal Scanner. This includes images it may have collected during analysis, how these items were classified, and any new items it may generate through LaneHawk detections or volume correction. Staging Logs —...
  • Page 116 Settings by Category The following set of tables provides a listing of JadeAssist Settings details by Category. Table 15. Connections and Performance Setting Description Default Value localhost Exception Server Address Address for the LaneHawk/ViPR server. 8081 Exception Server RPC Port Port for ViPR server RPCs.
  • Page 117 Details About the JadeAssist Settings Table 17. Volume Modeling Setting Description Default Value Whether or not to add sensor accuracy errors into volume mod- False Add Volume Noise els. 4.0,5.0,5.0 Volume Noise Noise values from X, Y, Z sensors respectively Whether or not Jade Assist should split stacked items if the vol- True Correct Volume...
  • Page 118 Setting Description Default Value When reporting multiple barcodes from a LaneHawk detection, Lanehawk Alt Confidence Step decrease each additional barcode confidence by this amount. Only used in conjuction when "Use Lanehawk” is true. Table 19. Logging Setting Description Default Value Audit Logging Scale for detail in Audit Logs (1-low, 5-medium, 10-high).
  • Page 119 Item Modeling Item Modeling Item models can be viewed from the "Item Models” view via the JadeAssist Web Console. Models are indexed by an expanded 14-digit bar code. You may search for specific products by Figure 61 entering all or part of the bar code into the search box at the top of the screen (see Figure 61.
  • Page 120 Model Actions Modeled items can be managed using the available actions from the list below. Depending upon the current state of item modeling, some of the options listed may not always be available, Delete from Known Exceptions — Removes this item from the list of known exceptions. Delete Volume Models —...
  • Page 121 Item Modeling Example If one requirement was to exclude general merchandise (GM) bar codes (bar codes of the form 02IIIIIVPPPP, where I's represent PLU digits and P's represent encoded price information), below are considerations to achieve this exclusion: • Remember, all bar codes are up-converted to 14 digits, thus the GM bar codes should be specified to start with 0002.
  • Page 122 <shapeSample used="yes" d1="90.000000" d2="150.000000" d3="280.000000" d4="3780000.000000" /> <shapeSample used="yes" d1="90.000000" d2="150.000000" d3="280.000000" d4="3780000.000000" /> </shapeModel> </shapeModels> Import options allow the data to be used in different ways: Replace all shape models — Use only the imported shape models, discarding anything currently in the system.
  • Page 123 Appendix A Sample Symbols UPC-A 0 1234567890 Interleaved 2 of 5 1234567890 Code 128 Code 128 EAN-13 9 780330 290951 Code 39 BC321 Codabar A13579B Code 93 123456-9$ Technical Manual Set...
  • Page 124 Code 2 of 5 123456 TriCut Demo Bar Codes Full Bar Code Bar Code split into 3 pieces Bar Code pieces rearranged Jade™ X7 Portal Scanner...
  • Page 125 TriCut Demo Bar Codes NOTES Technical Manual Set...
  • Page 126 NOTES Jade™ X7 Portal Scanner...
  • Page 127 Appendix B Jade Touch Panel Display Network Services Menu When the Jade Portal Scanner is powered-up, the Network Services Menu (Figure 63) is presented on the scanner’s LCD Display. The user will find the data and options provided by this menu to be invaluable when setting up, using, or troubleshooting the system.
  • Page 128 System Status The scanner reports its System State and Health Summary in the System Status area shown in Figure 64. This data is used to verify the system is ready for operation, or to provide data for qualified service personnel who may be troubleshooting system issues.
  • Page 129 Services The scanner reports details and status of services to which it is connected in the Services area (Figure 66). For example, status might be shown for the host and/or Jade Assist as in this example. Figure 66. Services Area Recent Faults Recent fault messages are displayed at the bottom of the screen (Figure...
  • Page 130 Menu Options (from the Network Services menu) From the Network Services screen, click the Menu button to see the menu choices shown in Figure 68. Choices are: • Power Off/Shutdown — performs a clean power-down of the system. This method is much preferred to simply unplugging, or otherwise removing power from the system.
  • Page 131 Menu Options (from the Fault Details menu) From the Fault Details screen, click the Menu button to see the menu choices shown Figure 70. Choices are: • Power Off/Shutdown — performs a clean power-down of the system. This method is much preferred to simply unplugging, or otherwise removing power from the system.
  • Page 132 NOTES Jade™ X7 Portal Scanner...
  • Page 133 NOTES...
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