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Alula Connect+ RE6100 Series Installation Manual

Security and automation platform
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Connect+™ Security and Automation Platform
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RE6100 Series Installation Guide

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Summary of Contents for Alula Connect+ RE6100 Series

  • Page 1 Connect+™ Security and Automation Platform RE6100 Series Installation Guide...
  • Page 2 Meet Connect+ Connect+ is a professional wireless security panel designed to deliver home security and automation services. A secured and supervised Ethernet connection comes standard. Optional Cellular and Wi-Fi cards provide primary or backup communication channels. Its long-range encrypted wireless receiver easily provides whole home coverage.
  • Page 3: System Setup

    System Setup Set up a new account with Alula following the instructions in the platform guide included. You will need the MAC address, which is located on the bottom the panel. DO NOT PROCEED UNTIL YOU HAVE FINISHED STEP 1...
  • Page 4 Verify proper operation of all installed sensors and peripherals using the Connect+ Installer app or the Alula dealer portal. All sensors and peripherals should score at least one bar on the RF signal strength indicator. See Pro Tips - RF Signal Strength.
  • Page 5 Pro-Tips Install an expansion card by first disconnecting AC power and the battery. Cellular cards must use slot 1 and square cards must use slot 3. Always refer to Slot 1 Slot 2 the specific card manual for a full list of installation requirements.
  • Page 6 • Use the Connect+ Installer app or the Alula dealer portal to configure the trouble beep suppression period. • Trouble beeps can be temporarily silenced for 24 hours using a Keypad...
  • Page 7 The Connect+ Installer App can be used to enroll sensors by scanning the barcode. 2:45 PM < Zones < Zones Manual Entry RF Enroll BTLE Enroll Smoke Alarms should be installed in accordance with Chapter 2 of “ANSI/NFPA 72: National Fire Alarm and Signaling Code” (National Fire Protection Association, Batterymarch Park, Quincy, MA 02169) when installed in the USA.
  • Page 8: Emergency Planning

    Off - AC power is removed Network Connectivity On - Connected Off - No Connection Central Station Connectivity On - Connected Off - No Connection Alula Platform Connectivity On - Connected Off - No Connection Arming Status* Disarmed Green - (Blinks if zones open)
  • Page 9: Using The Keypad

    Using the Keypad (See the Keypad manual for detailed operation) Disarm the system by entering a valid user code on the number pad. Arm Away by pressing ARM AWAY until the Keypad clicks. Arm Stay by pressing ARM STAY until the Keypad clicks.
  • Page 10: Connectivity Troubleshooting

    Central 2. Ensure port TCP 9999 is open in the router/modem settings. Station 3. Ensure the panel is registered to an account with Alula and the account Connectivity is active. LED Off 4. Ensure the panel has been configured with the proper central station reporting information: Account Number, Central Station Receiver Host and Port, Central Station Receiver ID and Line ID.
  • Page 11 UL 1610 Commercial Burglar Alarm System: Regulatory • Commercial: on UL SYSTEM REQUIREMENTS • The product shall be installed in accordance with National Electrical Code, Control Unit, consisting of: ANSI/NFPA 70, the standard for Installation • Base Panel: RE6100 series and Classification of Burglar and Holdup •...
  • Page 12 ANSI-SIA CP-01 REQUIREMENTS Required Equipment: • RE6100 Connect+ Panel • RE656 Keypad Note: Combined entry delay and abort window should not exceed 1 minute. Note: Programming at installation may be subordinate to other UL requirements for the intended application. Nonprogrammable SIA Options Nonprogrammable Options Setting Silent Exit...
  • Page 13 User Information - Definitions Report Delay: Consult with your installer to determine if your system is configured with a communicator delay. A communicator delay will prevent a report to the central station if the control panel is disarmed within _____ seconds (default is 30 seconds) after an intrusion alarm is triggered. Note that fire-type alarms and Carbon Monoxide alarms are normally reported without a delay.
  • Page 14 User Information - Testing the System Before testing alarms, contact your central station and tell them you are testing the system. Central station phone number _______________ System account number ____________________ Test door/window sensors by first closing all doors and windows that have sensors. Verify the display on the keypad or mobile app indicates the system is in the ready state.
  • Page 15 THIS PAGE IS INTENTIONALLY LEFT BLANK...
  • Page 16: Specifications

    Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: Hereby, Alula declares that this RE6120 is in compliance with the essential (1) L’appareil ne doit pas produire de brouillage, et requirements and other relevant provisions of directive 1999/5/EC.
  • Page 17 Z-Wave User Guide ® Connect+ Z-Wave Controller is a Z-Wave Plus ® Product using the latest Security S2 Encryption. This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network.
  • Page 18 4. When the second message above is displayed, Connect+ is now ready to add the new device. Follow the new device’s instructions to place it into inclusion mode. This is typically a button press. 5. After putting the device into inclusion mode, the following message will display on the screen.
  • Page 19 7.Depending on the device and number of supported command classes, this may take only a few seconds or up to a minute to complete. Removing a Z-Wave Device 1. On the Z-Wave device page on the Touchpad, touch the “- Remove” icon in the top right corner. 2.
  • Page 20 2. In the Settings menu, touch the last item “Panel” and enter your 4-digit security system PIN when prompted. 3. In the next sub-menu, scroll down and select the “Z-Wave” menu item. 4. Select either “Soft Reset” or “Hard Reset”. You will see a confirmation message on the screen before performing the reset action.
  • Page 21 Remove or Replace a failed Z-Wave Device Use these steps if a Z-Wave device becomes unresponsive, lost, or defective and you are unable to remove the device through the normal removal process. Note: Before these options become available in the Touchpad, the Connect+ controller must place the device in a “Not Responding”...
  • Page 22 of site with a legacy controller that may not support the new learn modes. This mode is also used for controller replication, described in the Network Copy section of this manual. The next two learn modes are Network Wide Inclusion Learn Mode (NWI), named just “Inclusion Mode”...
  • Page 23 6. After the Touchpad shows a successful learn mode completion, wait at least 30-45 ADDITIONAL seconds to allow new network initialization and device discovery to complete. The above mes- sage will be displayed on the Touchpad as a reminder. Z-Wave Network Copy (Z-Wave Replication) Replication is the process of updating network information from a primary controller to secondary controllers, such as node list and routing information.
  • Page 24 COMMAND_CLASS_DEVICE_RESET_LOCALLY Support Support TRADEMARKS Z-Wave Manufacturer Specific Information Alula and Connect+ are trademarks owned by Alula Holdings, LLC. Manufacturer ID: 0x0353 Z-Wave and Z-Wave Plus are registered trademarks of Silicon Labs. Product Type ID: 0x0001 Product ID: 0x0001 47-0061-00 • Rev D • 2019-04-17 Tech Support Line •...

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