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1 Å2012.10.18
2 Å2013.8.23
NOTE FOR SERVICING
[1]
PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2]
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3]
CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4]
EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5]
ADJUSTMENTS AND SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6]
SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7]
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8]
FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9]
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] VARIOUS STORAGE DATA HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
[12] SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
[14] TOOL LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Parts marked with "
specified ones for maintaining the safety and performance of the set.
3
'13/Oct
SERVICE MANUAL
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-M264U/M264N/
MX-M314U/M314N/
MX-M354U/M354N/M354NR
MX-DE24
MODEL
CONTENTS
" are important for maintaining the safety of the set. Be sure to replace these parts with
SHARP CORPORATION
CODE: 00ZMXM264/S6E
M264NV/M264NR
M314NV/M314NR
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
2
3

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Summary of Contents for Sharp MX-DE24

  • Page 1 M264NV/M264NR MX-M314U/M314N/ M314NV/M314NR MX-M354U/M354N/M354NR MX-DE24 MODEL CONTENTS NOTE FOR SERVICING PRODUCT OUTLINE ..........1-1 SPECIFICATIONS .
  • Page 2 CONTENTS NOTE FOR SERVICING SIMULATION 1. Precautions for servicing ......i 1. General and purpose ......6-1 2.
  • Page 3 Symbols in this manual The lists of symbols used in this manual are shown below. The meaning of each symbol described in the table must be understood for proper servicing. 1. Symbols used for notes and Symbol Meaning OK/GOOD Indicates a correct cautions procedure or result in an adjustment, etc.
  • Page 4 Symbol Meaning (Work content) Symbol Meaning (Work content) Cleaning Indicates that cleaning is Engage the pawl. (Vacuum) performed with a vacuum cleaner. Cleaning Indicates that cleaning is Screw lock Indicates that a screw is (Brush) performed with a brush. secured with adhesive. Indicates that oil is Unlock applied to lubricate.
  • Page 5 CONTENTS NOTE FOR SERVICING SIMULATION 1. Precautions for servicing ......i 1. General and purpose ......6-1 2.
  • Page 6 Symbols in this manual The lists of symbols used in this manual are shown below. The meaning of each symbol described in the table must be understood for proper servicing. 1. Symbols used for notes and Symbol Meaning OK/GOOD Indicates a correct cautions procedure or result in an adjustment, etc.
  • Page 7 Symbol Meaning (Work content) Symbol Meaning (Work content) Cleaning Indicates that cleaning is Engage the pawl. (Vacuum) performed with a vacuum cleaner. Cleaning  Indicates that cleaning is Screw lock Indicates that a screw is (Brush) performed with a brush. secured with adhesive.
  • Page 8 If toner, developer, or ink enters your eyes, wash it away with water immediately, and consult a doctor if necessary. - The machine has got sharp edges inside. Be careful not to dam- age fingers when servicing. - Do not throw toner or a toner cartridge in a fire. Otherwise, toner may ignite and burn you.
  • Page 9 4. Note for handling PWB and electronic - Place of direct sunlight. parts Plastic parts and ink may be deformed, discolored, or may When handling the PWB and the electronic parts, be sure to undergo qualitative change. observe the following precautions in order to prevent against dam- It may cause a breakdown or output quality problems.
  • Page 10 ‘13/Oct 5. Note for repairing/replacing the LSU Screw kinds and tightening torques Normal screws, set screws (including step screws) When repairing or replacing, be sure to observe the following items. Tightening Tightening Tightening Screw Material to be - When repairing or replacing the LSU, be sure to disconnect the torque torque torque...
  • Page 11 ‘13/Oct 2 Å2013.8.23 MX-M264U Service Manual [1] PRODUCT OUTLINE 1. System configuration MX-M264U PRODUCT OUTLINE 1 – 1...
  • Page 12 *3: Cannot be installed the JOB SEPARATOR concurrently. *4: PRINTER EXPANSION KIT is required. *5: HARD DISK EXPANSION KIT is required. *6: APPLICATION COMMUNICATION MODULE is required. *7: 500 Sheet Paper Drawer (for tray2:MX-DE24) is required for 1 tray model. MX-M264U PRODUCT OUTLINE 1 – 2...
  • Page 13 Electronic photo (Laser) (256 levels) 600 x 600dpi x 1bit Development Dry-type dual-component magnetic Print Writing brush development Sharp Advanced Printing Language: 600 x 600dpi x 1bit Charging Charged saw-tooth method PCL: Transfer Transfer roller 600 x 600dpi x 1bit...
  • Page 14 Scanner Single: 50-sheet/min. Single: 50-sheet/min. Reliability MCBJ/MCBF: Same as the main unit (200 x 200dpi, 1bit) (200 x 200dpi, 8bit) Life Same as the main unit Double: 20-page/min. Double: 20-page/min. Power Source Provided from the main unit (200 x 200dpi, 1bit) (200 x 200dpi, 8bit) Dimensions W 580 x D 465 x H 155 mm, W 22-54/64 x D 18-20/...
  • Page 15 (3) Size of paper which can be fed Paper Feeding Section Bypass Standard Tray Optional Tray Tray Tray 1 Tray 2* Tray 3 Tray 4 Paper Size 12 x 18 (A3W) 11" x 17" 8.5" x 14" (216 x 356) 8.5"...
  • Page 16 H. Paper exit section (1) Exit Capacity Output Location Center Job Separator Right Side (Option) Output Method Face down Output Capacity 500 sheets (80g/m Upper tray: 100 sheets (80g/m 100 sheets (80g/m Lower tray: 500 sheets (80g/m Output paper size / weight Refer to “Size of paper which can be discharged”.
  • Page 17 Output Section Center Tray Duplex Right Exit Exit Tray Offset Tray Separator Paper Type Thin paper 13-16 lb bond (55 - 59g/m Plain paper 16-28 lb bond (60 - 105g/m Recycled paper Color paper Letter head Pre-printed Pre-punched Heavy paper 28 lb bond - 110 lb index (106 - 200g/m 110 lb index -140 lb index...
  • Page 18 I. Operation panel 2. Copy functions A. First copy time Size 7 inch Form Dot matrix LCD, Touch panel 26cpm 31cpm 35cpm Display dot number 800 x 480 dots (WVGA) Engine machine machine machine Color Platen 4.7 sec. 4.3 sec. 4.0 sec.
  • Page 19 3. Printer function A. Printer driver supported OS Sharp Custom Custom Advanced PCL6 Custom PS PC-FAX TWAIN PCL5e Printing SPDL2 Language Windows 98 / Me NT 4.0 SP5 or later 2000 CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM XP x64 CD-ROM...
  • Page 20 F. Dial Transmit Thin paper scan function Available except for duplex function scan Manual dialing To be entered by 10-key, # key, * key Edge erase transmit function Re-dialing The previous 8 items (max.) can be saved, and Only for the fixed sizes one of them can be selected.
  • Page 21 B. Image send function Long original transmission (Push send from the main unit) Maximum of 1000mm (single side only/black-white 2 values only) (1) Support image Confidential transmission (Sharp mode) Mode Relay broadcast transmission Compression method MH, MR, MMR, JBIG (Sharp mode)
  • Page 22 Registration of Fax system Polling protection function number (Sharp mode) Page partition transmission Registration of Fax polling Page connection approval ID number (Sharp mode) Confidential (receiver unit) Yes (F code method) Fax relay ID registration (Sharp Relay broadcast instructions Yes (F code method)
  • Page 23 ‘16/Apr (13) Telephone functions 7. Dimensions and weight Mode Outer dimension W625 x D645 x H652 mm On-hook function (Included operation panel) When the OC is installed: Hold W625 x D645 x H686 mm Setting of pause time Yes (1 – 15 seconds) When the RSPF is installed: Telephone transmission during No (External telephone transmission...
  • Page 24 Service Manual MX-M264U [3]CONSUMABLE PARTS 1. Supply system table A. North America, Middle America, South America Item Content Life Model name Remarks Toner cartridge (black) Toner cartridge MX-312NT Life setting by A4 (8.5" x 11") 6% document Developer (black) Developer 26cpm: 75K MX-312NV 31/35cpm: 100K...
  • Page 25 2. Maintenance parts list A. North America, Middle America, South America Item Content Life Model name Remarks Upper heat roller kit Upper heat roller 150K AR-310UH Fuser gear Upper heat roller bearing Upper cleaning pad Fusing separation pawl (upper) Thermistor cleaning pad Lower heat roller kit Lower heat roller 300K...
  • Page 26 C. STCL/ SRH/ SRS/ SRSSC/ SBI/ Agent Item Content Life Model name Remarks Upper heat roller kit Upper heat roller 150K AR-310UH Fuser gear Upper heat roller bearing Upper cleaning pad Fusing separation pawl (upper) Thermistor cleaning pad Lower heat roller kit Lower heat roller 300K MX-311LH...
  • Page 27 4. Production number identification <Drum> The laser print indicates the model conformity code and the date <Toner cartridge> (year, month, day) of production. The label on the toner cartridge shows the date of production. Label position Internal product name Incompatibility Destination Alphabet Indicates the model conformity code.
  • Page 28 ‘13/Oct 2 Å2013.8.23 MX-M264U Service Manual [4] EXTERNAL VIEW AND INTERNAL STRUCTURE 1. External view When a output tray unit is installed When a keyboard is installed When a finisher is installed Name Function/Operation Job separator tray (Upper tray) (optional) Print jobs and received faxes are delivered to this tray. Automatic document feeder This automatically feeds and scans multiple originals.
  • Page 29 2. Internal structure Name Function/Operation Toner cartridge This holds toner for printing. The toner cartridge must be replaced when indicated on the operation panel. Upper cover of machine Open this cover to remove jam paper when a paper jam occurs in the output of the job separator or the optional finisher.
  • Page 30 3. Automatic document feeder and document glass Name Function/Operation Paper feed roller This roller rotates to automatically feed the original. Document feeding area cover Open this cover to remove an original misfeed or clean the paper feed roller. Original guides These help ensure that the original is scanned correctly.
  • Page 31 4. I/F connectors When a fax expansion kit is installed Name Function/Operation Connector for the finisher only Connects the finisher. Service-only connector This connector is for use only by service technicians. Connecting a cable to this connector may cause the machine to malfunction. Important note for service technicians: The cable connected to the service connector must be less than 118"...
  • Page 32 5. Operation panel 11 12 JOB STATUS PRINT READY DATA SYSTEM SETTINGS IMAGE SEND LINE DATA LOGOUT HOME Name Function/Operation Touch panel Messages and keys appear in the touch panel display. Touch the displayed keys to perform a variety of operations. When a key is touched, a beep sounds and the selected item is highlighted.
  • Page 33 6. RSPF A. Sensors and detectors SCOV SPED SPPD1 SPLS2 SPLS1 SPPD2 SPWS SOCD SPPD4 SPPD3 Signal name Name Type Function/Operation Note SCOV RSPF cover open/close detector Micro switch Detects open/close of the RSPF cover. SOCD RSPF open/close sensor Transmission type Detects open/close of the RSPF unit.
  • Page 34 C. Rollers 10 9 Name Function/Operation Document pickup roller (RSPF) Feeds a document to the paper feed roller. Paper feed roller (RSPF) Feeds a document to the transport section. Makes a buckle on paper between the registration roller and this roller to correct the start position of document skew and document image scan.
  • Page 35 7. Sensor Name Code Function and operation 1st tray paper empty C1PED 1st tray paper empty detection sensor Toner sensor Toner density detection Center tray paper TFD1 Center tray paper YES/NO YES/NO sensor detection Reverse pass paper APPD1 Reverse pass detection detection sensor 2nd tray (paper tray) C2SS...
  • Page 36 9. Solenoid/Clutch 10. Drive motor Name Code Function and operation Name Code Function and operation Scan motor MIRM Drives the scanner unit Paper exit gate POGS1 Paper exit gate switcher switching solenoid Shifter motor Shifter drive (Option) Paper exit reverse Duplex paper switching and exit PS clutch Main unit paper feed...
  • Page 37 ‘13/Oct 11. Lamp 12. Fan/Filter Name Function and operation Name Code Function and operation Copy lamp Image exposure lamp Fusing fan FUFM1/2 Cools the inside of the unit. Heater lamp Fusing heat lamp Power supply cooling PSFM1 Cools the inside of the unit. fan 1 Power supply cooling PSFM2...
  • Page 38 13. PWB 14. Roller Name Function and operation Paper exit roller Paper exit roller Transport roller Paper transport roller Upper heat roller Fuses toner on paper. (with the Teflon Name Function and operation roller) Document size Drives the LED for the document size Lower heat roller Fuses toner on paper.
  • Page 39 [5] ADJUSTMENTS AND SETTINGS MX-M264U Service Manual 1. General Each adjustment item in the adjustment item list is associated with Unnecessary adjustments can be omitted. Even in this case, how- a specific Job number. Perform the adjustment procedures in the ever, the sequence from the smallest to the greatest Job number sequence of Job numbers from the smallest to the greatest.
  • Page 40 Job No. Adjustment item list Simulation ADJ 15 Copy image position and image Copy image position, image loss, and void area adjustment (Manual adjustment) (Document 50-1 loss adjustment (Manual table mode) adjustment) Image scanning position adjustment (Manual adjustment) (RSPF mode) 53-8 Copy image position, image loss, void area adjustment (Manual adjustment) (RSPF mode) 50-6...
  • Page 41 Toner cartridge installation Toner density control reference value Shake the toner cartridge 20 times horizontally. setting CAUTION: This is performed only when a new toner cartridge is This adjustment must be performed in the following cases: installed. * When developer is replaced. CAUTION: Be sure to execute this adjustment only when developer is replaced.
  • Page 42 Enter the main charger values of items A/B under TS_OFF/ ADJ 2 Adjusting high voltage values When [EXECUTE] key is pressed, the voltage entered in the procedure 3) is outputted for 30sec and the set value is saved. Adjust the main charger grid voltage When [EXECUTE] key is pressed again, the output is stopped.
  • Page 43 Select an output mode and an item to be adjusted. Transfer current and voltage adjustment Setting Default This adjustment must be performed in the following cases: Button Item Display Content range value * When the TC high voltage PWB is replaced. TS_OFF COPY Developing bias set...
  • Page 44 Default value Setting Item/Display Content 26cpm 31cpm 35cpm range machine machine machine +V1 S-F Transfer Standard N1jp Between Single B-1: N1jp, +V1 S-F 0 - 255 bias paper papers (Between papers), reference Standard paper front value surface (Single/Duplex) +V1 S-R Duplex B-2: N1jp, +V1 S-R 0 - 255...
  • Page 45 Default value Setting Item/Display Content 26cpm 31cpm 35cpm range machine machine machine +V1 POSTCARD Transfer Postcard/ >100mm Between papers D-9: > 100mm, +V1 0 - 255 bias Envelope POSTCARD (Between reference papers), value Postcard/Envelope +V2 POSTCARD Paper D-10: > 100mm, +V2 0 - 255 POSTCARD, Postcard/Envelope...
  • Page 46 Select a paper feed tray to be adjusted. Copy mode image lead edge position, image loss, void area, image off-center, sub scanning direction image magnification ratio automatic adjustment (Scanner) (Document table mode) Enter the SIM50-28 mode. Press [EXECUTE] key. The adjustment pattern is printed out. Set the adjustment pattern on the document table.
  • Page 47 Press [EXECUTE] key. Press the [SPF ADJ] key. Proceed to one of the three screens for selecting the cassette The following item is automatically adjustment. used to print RSPF adjustment patterns by selecting the corre- * Copy lead edge image reference position adjustment, image sponding button: off-center, sub scanning direction image magnification ratio SIDE1: RSPF adjustment for the front side...
  • Page 48 Adjustment Item List ADJ 4 Scan image distortion • RSPF original leading edge adjustment (front side) adjustment • RSPF original off-center adjustment (front side) (Document table mode) • RSPF original sub-scan magnification adjustment (front side) This adjustment must be performed in the following cases: RSPF adjustment patterns are loaded into the RSPF.
  • Page 49 Loosen the fixing screw of the pulley angle on the front frame With the scanner unit B in contact with both stoppers, fit the side of the scanner unit B. edge of the scanner unit A with the right edge of the frame, and fix the scanner unit A with the fixing screw.
  • Page 50 Check for distortion in the sub scanning direction. Scan image (main scanning direction) If La = Lb, there is no distortion. distortion adjustment Make a test chart on A3 (11" x 17") paper as shown below. (Draw a rectangular with four right angles.) If there is any distortion in the sub scanning direction, perform the following procedures.
  • Page 51 Change the height balance of the scanner rail on the front Copy the adjustment chart (created in step 1) to A3 (11" x 17") frame side. paper in RSPF duplex mode, and then check the image for skews (Set in the RSPF feed tray so that the mark on the adjustment chart is at the edge).
  • Page 52 Make a normal copy on A4 paper. ADJ 6 Scan image focus adjustment Go to the copy mode, and make a copy. Compare the copied image of the scale and the actual scale This adjustment must be performed in the following cases: length in terms of length.
  • Page 53 10) Loosen the CCD unit fixing screws. ADJ 7 Print lead edge image position adjustment (Printer mode) This adjustment must be performed in the following cases: * When the registration roller section is disassembled. * When the LSU is replaced or removed. * U2 trouble has occurred.
  • Page 54 (UKOG-0326FCZZ/UKOG-0326FC11) to check. in the standard adjustment value range. (Black-and-white copy) Standard adjustment value: 4.0mm or less Patch 2 is SHARP gray chart slightly copied. SHARP GRAY CHART Patch 3 is copied. Patch 1 is not copied. 4.0mm or less If the above requirement is not met, do the following steps.
  • Page 55 Monochrome copy check items (Check to confirm the following:) There are 12 void areas. The resolution of 4.0 (5 points) can be seen. The density difference between the F and the R sides is not so great. There are no white and black streaks. The background density is not so light.
  • Page 56 Enter the SIM 63-3 mode and press [EXECUTE] key. Scanner calibration (CCD calibration) The automatic operation is started. During the adjustment, This adjustment must be performed in the following cases: [EXECUTE] is highlighted. After completion of the adjustment, * When the CCD unit is replaced. [EXECUTE] returns to the normal display.
  • Page 57 Copy / Image send / FAX image quality adjustment (Individual adjustment) a. General This is used to execute a fine adjustment in each mode when there is a request from the user. Normally, however, there is no need to use it. In this adjustment, the adjustment result may be applied to the image send mode and the FAX mode as well as the copy mode.
  • Page 58 Auto exposure filter SOFT NORMAL PHOTO Photo HIGH 1 - 99 setting NORMAL TEXT/PHOTO Text/Photograph 1 - 99 SHARP HIGH 1 - 99 AE_WIDTH AE exposure width FULL PART PRINTED PHOTO Printed Photo 1 - 99 PART HIGH 1 - 99...
  • Page 59 STOP: Reads the density of 3 - 7 mm area from leading edge of document, Document low density image density decides the output image density according to the density of that reproduction adjustment in the automatic part. (The output image density is constant at whole area.) monochrome (Copy/Scan/FAX) mode REALTIME: Reads the density of width of the document one by one, decides...
  • Page 60 Select the copy mode to be adjusted with the scroll key. Copy/Scan low density image density Display/Item Content Default adjustment (for each mode) value COLOR COPY : Text print (color copy) 1 - 9 (No need to adjust normally) (Effective only TEXT/PRINTED PHOTO for the color scan function) COLOR COPY : TEXT...
  • Page 61 Select the mode to be adjusted with the scroll key. Monochrome (Copy/Scan/FAX) mode color Display/Item Adjustment Content Default document reproduction adjustment (Copy mode) range R-Ratio Gray making setting (R) 0 - 1000 (No need to adjust normally) G-Ratio Gray making setting (G) 0 - 1000 Use to adjust the reproducibility for the red image and the yellow Enter the adjustment value with 10-key.
  • Page 62 Select the mode to be adjusted with the scroll key. Enter the SIM 40-2 mode. When adjusting density on low density part, select "A (COPY LOW)". When adjusting density on high density part, select "D (COPY HIGH)". Setting Item/Display Content Default range COPY : LOW...
  • Page 63 Open the manual paper feed guide to the maximum width posi- RSPF paper feed tray document size (width) tion. sensor adjustment This adjustment must be performed in the following cases: * The RSPF paper feed tray section has been disassembled. * The RSPF paper feed tray unit has been replaced.
  • Page 64 10-B Adjust the sensitivity of the original size ADJ 10 Document size detection sensor adjustment Enter the SIM41-2 mode. This adjustment must be performed in the following cases: * When the original size sensor section has been disassembled. * When the original size sensor section has been replaced. * When U2 trouble has occurred.
  • Page 65 * The EEPROM of the PCU PWB has been replaced. frame and the detection position when the touch panel is Enter the SIM 50-10 mode. pressed. * When pressing the touch panel, never use a sharp tip (such as a needle or a pin). EXECUTE EXECUTE End of print Set A4 (11 x 8.5") paper to all the paper feed trays.
  • Page 66 Check the adjustment pattern to confirm that the items below Select an adjustment item (DENA, DENB, FRONT/REAR) with are in the range of the standard values. the scroll key, enter the adjustment value, and press [OK] key. Content Standard adjustment value Setting Default Item/Display...
  • Page 67 Enter SIM 50-10 mode. Change the adjustment value. Enter the adjustment value and press the [OK] key or the [EXECUTE] key. When [EXECUTE] key is pressed, the adjustment pattern is printed. When the adjustment value is increased, the adjustment pat- tern is shifted to the front frame side.
  • Page 68 Make a normal copy and obtain the copy magnification ratio. ADJ 13 Scan image magnification ratio Press [CLOSE] key to shift from the simulation mode to the adjustment copy mode, and make a copy. Check that the copy magnification ratio is within the specified (Manual adjustment) range (100 ...
  • Page 69 Make a normal copy and obtain the copy magnification ratio. Make a duplex copy at the normal ratio on A4 paper. Go to the copy mode, and make a copy. Measure the images on the copy paper and the original images.
  • Page 70 Enter an adjustment value with 10-key, and press [OK] key. Enter the SIM 48-1 mode. When the adjustment value is increased, the image magnifica- tion ratio is increased. When the adjustment value is changed by 1, the image magnification ratio is changed by 0.02%. Make a normal copy and obtain the copy magnification ratio.
  • Page 71 Enter the SIM 50-12 mode. ADJ 14 Scan image off-center adjustment (Manual adjustment) NOTE: Normally if the adjustment is executed by ADJ 3 (automatic adjustment), there is no need to execute this adjustment. Only when the manual adjustment is required, execute this adjustment.
  • Page 72 Set the adjustment chart to the RSPF. SIM50-6 Make a duplex copy in the normal magnification ratio from the Setting Default Item/Display Content manual paper feed tray, and check the image position on the range value front surface and the back surface of the copy paper. SIDE1 Front surface 1 - 99...
  • Page 73 Enter the SIM 50-1 mode. ADJ 15 Copy image position and image loss adjustment (Manual adjustment) NOTE: Normally if the adjustment is executed by ADJ 3 (automatic adjustment), there is no need to execute this adjustment. Only when the manual adjustment is required, execute this adjustment.
  • Page 74 Setting Default 15-B Image scanning position adjustment Item/Display Content range value (Manual adjustment) (RSPF mode) DENB-CS4 Tray 4 correction 1 - 99 This adjustment must be performed in the following cases: scanning value direction DENB-ADU ADU correction 1 - 99 * When the scan control PWB is replaced.
  • Page 75 Enter the SIM 50-6 mode. 15-C Copy image position, image loss, void area adjustment (Manual adjustment) (RSPF mode) This adjustment must be performed in the following cases: * When the scan control PWB is replaced. * When the EEPROM on the scan control PWB is replaced. * When the scanner (reading) section is disassembled.
  • Page 76 Lead edge image loss adjustment Enter the adjustment value of TRAIL EDGE (SIDE1/SIDE2) with 10-key, and press [OK] key. Set the lead edge image loss adjustment values (LEAD EDGE TRAIL EDGE (SIDE 1): (SIDE1/SIDE2) on the front surface and the back surface to Rear edge image loss adjustment value (Front surface) the following values.
  • Page 77 ADJ 16 Finisher adjustments (alignment, staple position) This adjustment must be performed in the following cases: * When the finisher is disassembled. * When the finisher control PWB is replaced. * When the alignment is improper. * When the staple position is shifted. Enter the SIM 3-10 mode.
  • Page 78 ‘13/Oct 2 Å2013.8.23 MX-M264U Service Manual [6] SIMULATION 1. General and purpose The simulation mode has the following functions, to display the machine operating status, identify the trouble position and causes in an earlier stage, and to efficiently setup and adjust the machine for improved serviceability.
  • Page 79 START (Copy mode) Press the Program key. Press the asterisk (*) key. Press the clear key. Press the Program key. Standby for entry of Press the SYSTEM SIM code. SETTINGS key Enter the main code of SIM with the 10-key. The main code of SIM is displayed.
  • Page 80 3. List of simulation codes Main Functions Section Used to check the operation of the scanner (reading) unit and the control circuit. Scanner (reading) Used to check the sensors in the scanner (reading) section and the related circuits. Scanner (reading) Used to check the operation of the scanner (reading) unit and the control circuit.
  • Page 81 Main Functions Section Used to clear the jam counter, and the trouble counter. (After completion of maintenance, clear the counters.) Used to clear the number of use (the number of prints) of each paper feed section. Used to clear the finisher, RSPF, and the scan (reading) unit counter. Used to clear the maintenance counter, the printer counters of the transport unit and the fusing unit.
  • Page 82 ‘16/Apr Main Functions Section Used to set the fusing temperature in each mode. Used to set the fusing temperature 2 in each mode. Used to set the postcard feed cycle Used to perform the low-temperature, low-humidity (L/L) environment correction for the fusing temperature setting of each paper (SIM43-01).
  • Page 83 Main Functions Section Used to transport data between HDD - MFP PWB SRAM/EEPROM. (Used to repair the PWB.) Used to backup the data in the EEPROM. SD Card, and HDD (including user authentication data and address data) to the USB memory. (Corresponding to the device cloning and the storage backup.) Used to backup the document filing data to the USB memory.
  • Page 84 Main Functions Section Used to execute the send test and display the time required for sending image data in the test. Used to execute send test and display. (Unit: ms) Used to check send and receive data from the MODEM controller to the MFP controller or the data line or the command line individually.
  • Page 85 Purpose Operation test/check Function (Purpose) Used to check the operations of the sen- sors and the detectors in the automatic document feeder section and the control Purpose Operation test/check circuits. Function (Purpose) Used to check the operations of the sen- Section RSPF sors and the detectors in the finisher and...
  • Page 86 3-10 Purpose Adjustment Function (Purpose) Used to adjust the finisher. Section Finisher Operation/Procedure Select an adjustment target item with scroll key on the touch panel. Enter the set value with 10-key. Press [OK] key. (The set value is saved.) Inner finisher (MX-FN23) Setting Default Change when the adjustment value is...
  • Page 87 Purpose Operation test/check Function (Purpose) Used to check the operation of the scanner lamp and the control circuit. Purpose Operation test/check Section Scanner (reading) Function (Purpose) Used to check the operation of the display, Operation/Procedure LCD in the operation panel, and control cir- Select the item to be operation checked with the touch panel cuit.
  • Page 88 Purpose Operation test/check Purpose Setting Function (Purpose) Used to check the operations of each fan Function (Purpose) Used to set the operating intermittent aging motor and its control circuit. cycle. Section Others Section Operation/Procedure Operation/Procedure Select the item to be operation checked with the touch panel Enter the intermittent aging operation cycle (unit: sec) with 10- key.
  • Page 89 Purpose Operation test/check/adjustment Purpose Operation test/check/adjustment Function (Purpose) Used to check and adjust the operation of Function (Purpose) Used to check and adjust the operations of the main charger grid voltage in each the developing voltage in each print mode printer mode and the control circuit.
  • Page 90 Purpose Operation test/check/adjustment Function (Purpose) Used to check the output of the transfer charger output voltage. Section Process (Transport) Operation/Procedure Select a target item to be adjusted with scroll keys. Enter the set value with 10-key. Press [EXECUTE] key. The set value is saved and the voltage corresponding to the set value is output for 30 sec.
  • Page 91 Default value Setting Item/Display Content 26cpm 31cpm 35cpm range machine machine machine +V1 THIN Transfer Thin >LTR Between papers D-7: > LTR, +V1 THIN 0 - 255 bias paper (Between papers), reference Thin paper value +V2 THIN Paper D-8: > LTR, +V2 THIN, 0 - 255 Thin paper +V1 THIN S...
  • Page 92 10-1 16-- Purpose Operation test/check Purpose Clear/Cancel (Trouble etc.) Function (Purpose) Used to check the operations of the toner Function (Purpose) Used to cancel the self-diag "U2" trouble. supply mechanism (toner motor) and the Section MFP PWB / PCU PWB / SCU PWB related circuit.
  • Page 93 22-4 Purpose Adjustment/Setting/Operation data check Function (Purpose) Used to check the trouble (self diag) his- 22-1 tory. Purpose Adjustment/Setting/Operation data output/ Section Check Operation/Procedure Function (Purpose) Used to check the print count value in each The trouble history is displayed from the latest one up to 30 items. section and each operation mode.
  • Page 94 MX-M354N MX-M264NV MX-M354NV MX-M264NR MX-M354NR RSPF MX-RP15 Reversing single pass feeder STANDARD STAMP AR-SU1 Finish stamp DESK MX-DE17 First stage paper feed tray MX-DE18 Second state paper feed tray MX-DE24 First stage paper feed tray MX-M264U SIMULATION 6 – 17...
  • Page 95 22-13 Purpose Adjustment/Setting/Operation data check Function (Purpose) Used to check the operating time of the process section (OPC drum, DV unit, toner cartridge) and the fusing unit Section Process Operation/Procedure The number of prints and the number of rotations in the process section are displayed.
  • Page 96 22-19 22-90 Purpose Adjustment/Setting/Operation data check Purpose Adjustment/Setting/Operation data check Function (Purpose) Used to check the values of the counters Function (Purpose) Used to output the various set data lists. related to the scan - image send. Section Section Operation/Procedure Operation/Procedure Change the display with scroll key.
  • Page 97 23-2 24-1 Purpose Adjustment/Setting/Operation data check Purpose Data clear Function (Purpose) Used to output the trouble history list of Function (Purpose) Used to clear the jam counter, and the trou- paper jam and misfeed. (If the number of ble counter. (After completion of mainte- troubles of misfeed is considerably great, nance, clear the counters.) the judgment is made that repair is...
  • Page 98 24-4 24-5 Purpose Data clear Purpose Data clear Function (Purpose) Used to clear the maintenance counter, the Function (Purpose) Used to clear the developer counter. (After printer counters of the transport unit and replacement of developer, clear the coun- the fusing unit. (After completion of mainte- ter.) nance, clear the counters.) Section...
  • Page 99 24-12 24-30 Purpose Data clear Purpose Data clear Function (Purpose) Used to clear the document filing counter Function (Purpose) Used to initialize the administrator (Admin) value. password. Section Section Operation/Procedure Operation/Procedure Select the item to be cleared with the touch panel key. Press [EXECUTE] key.
  • Page 100 25-2 Purpose Setting Function (Purpose) Used to make the initial setting of toner 26-1 density when replacing developer. (Auto- Purpose Setting matic adjustment) Function (Purpose) Used to set Yes/No of installation of the Job Section Image process (Photoconductor/Develop- separator. ing) Section Paper exit Operation/Procedure...
  • Page 101 Default 26-3 Item/Display Content value Purpose Setting COUNTUP FUSER_IN Mode in which the detection EXIT_ TIMING timing of the paper lead Function (Purpose) Used to set the specifications of the auditor. edge by the sensor after the (Setting must be made according to the paper passes the fusing auditor use conditions.) section is used as the...
  • Page 102 26-6 26-30 Purpose Setting Purpose Setting Function (Purpose) Used to set the specifications (paper, fixed Function (Purpose) Used to set the operation mode corre- magnification ratio, etc.) of the destination. sponding to the CE mark (Europe safety standards). (For slow start to drive the fus- Section ing heater lamp) Operation/Procedure...
  • Page 103 (*2) 26-38 Purpose Setting Target Target paper setting paper Function (Purpose) Used to set Continue/Stop of print when the Inner Postcard, The operation is stopped when If it is set to "1," maintenance life is reached. finisher envelope 10 sheets of a same kind are the operation is Section discharged continuously.
  • Page 104 Press [OK] key. 26-65 The set value in step 1) is saved. Purpose Setting Destination Default Function (Purpose) Used to set the finisher alarm mode. U.S.A 0 (Counted) Section CANADA 0 (Counted) Operation/Procedure INCH 0 (Counted) Use the touch key to set. JAPAN 1 (Not counted) AB_B...
  • Page 105 Contents of set items Setting Default Item/Display Content range value A: Enable/Disable setting of the toner preparation message display. REMAINING 0.45 Toner 0 - 9 B: The toner remaining quantity at which the toner preparation TONER preparation at message is displayed. LEVEL remaining toner C: Enable/Disable setting of the toner preparation message display...
  • Page 106 26-78 Purpose Setting Function (Purpose) Used to set the password of the remote 27-1 operation panel. Purpose Setting Section Function (Purpose) Used to set non-detection of communica- Operation/Procedure tion error (U7-00) with RIC. (FSS function) Enter a password with 10-key. (5 - 8 digits) Section The entered password is displayed on the column of "NEW".
  • Page 107 27-4 Purpose Setting Function (Purpose) Used to set the initial call and toner order auto send. (FSS function) Section Operation/Procedure Select an item to be set with scroll keys. Enter the set value with 10-key. Press [OK] key. The set value in step 2) is saved. Setting Default Item/Display...
  • Page 108 27-7 27-10 Purpose Setting Purpose Data clear Function (Purpose) Used to set of the enable, alert callout. Function (Purpose) Used to clear the trouble prediction history (FSS function) information. (FSS function) Section Section Operation/Procedure Operation/Procedure Select an item to be set with scroll keys. Press [EXECUTE] key.
  • Page 109 27-13 Purpose Others Function (Purpose) Used to check the history of paper transport time between sensors. (FSS function) Section Operation/Procedure Change the display with scroll key. Code between Reference Item/Display Content Occurrence date Passing time sensors passing time Main FEED TIME1 History of paper transport time between sensors 1 Year/month/day 5 digits...
  • Page 110 Item/ Setting Default 27-16 Content NOTE Display range value Purpose Setting Paper order alert 500 - 1000 Unit: No. of alert FIRST number setting (A3) 10000 sheets for the Function (Purpose) Used to set the FSS alert send. (Number of used first time Section sheets)
  • Page 111 30-2 40-7 Purpose Operation test/check Purpose Adjustment/Setup Function (Purpose) Used to check the operations of the sen- Function (Purpose) Used to set the adjustment value of the sors and the detectors in the paper feed manual paper feed tray paper width sensor. section and the control circuits.
  • Page 112 41-3 Purpose Operation test/check Function (Purpose) Used to check the operations of the docu- ment size sensor and the control circuit. Section Operation/Procedure The detection output level (A/D value) of OCSW and the document sensor (PD1 - PD7) is displayed in real time. The light receiving range of PD1 - PD7 is 1 - 255.
  • Page 113 Default value Setting Item/Display Content Group A Group B Group C Group D range SW-A SW-B SW-A SW-B SW-A SW-B SW-A SW-B HI_WARMUP_TIME R, S applying time (Timer from 0 - 255 completion of Ready) HI_WU_FM_ON_TMP FM prior rotation start TH_US 0 - 220 when Warm-Up at alpha degree C or above...
  • Page 114 Default value Setting Item/Display Content Group A Group B Group C Group D range SW-A SW-B SW-A SW-B SW-A SW-B SW-A SW-B LO_WARMUP_TIME O, P applying time (Timer from 0 - 255 completion of Ready) HL_UM WARMUP_120H TH_LM set value when Warm-Up 70 - 220 at 120 degree C or above HL_US WARMUP_120H...
  • Page 115 Default value Setting Item/Display Content Group A Group B Group C Group D range SW-A SW-B SW-A SW-B SW-A SW-B SW-A SW-B HL_UM PRE-JOB TH_UM set value when recovery 70 - 220 from Warm-Up HL_UM WARMUP_120L TH_UM set value when Warm-Up 70 - 220 at 120 degree C or below HL_US WARMUP_120L...
  • Page 116 43-4 Purpose Setting Function (Purpose) Used to set the fusing temperature 2 in each mode. Section Operation/Procedure Select an item to be set with the scroll key. Enter the set value with 10-key. Press [OK] key. The set value in step 2) is saved. 26cpm machine Default value (SW-A) Default value (SW-B)
  • Page 117 Code descriptions TH_UM Fusing thermistor main (Front surface of paper) HL_UM Heater lamp main (Heat roller for front surface of paper) TH_US Fusing thermistor sub (Front surface of paper) HL_US Heater lamp sub (Heat roller for front surface of paper) SW-A Setting value when plain paper is selected in the system setting/device setting/fusing control setting.
  • Page 118 43-10 Purpose Setting Function (Purpose) Used to set the postcard feed cycle Section Operation/Procedure Enter the set value with 10-key. Press [OK] key. (The set value is saved.) Setting Default Item Display Content range value POSTCARD CYCLE Postcard feed cycle 1 - 99 43-20 Purpose...
  • Page 119 Code descriptions TH_UM Fusing thermistor main (Front surface of paper) HL_UM Heater lamp main (Heat roller for front surface of paper) TH_US Fusing thermistor sub (Front surface of paper) HL_US Heater lamp sub (Heat roller for front surface of paper) - Correction value: (-49 - +49), Input value: Actual input value (1 - 99) Correction value Input value...
  • Page 120 44-1 Purpose Setting Function (Purpose) Used to set each correction operation func- tion in the image forming (process) section. Section Image process (Photoconductor/Develop- ing/Transfer/Cleaning) Operation/Procedure Select an item to be set with the touch panel. (The selected item is highlighted.) Press [EXECUTE] key.
  • Page 121 Item/Display Default Mode Page number (*: Correction Content Display range value value) CPY/ 2/2 (LD) REF (TS_OFF) Left LD (CP) Laser power default value when TS is 0 - 255 For default PRN* OFF (CP/PRT) values refer Right LD (PRT) 0 - 255 to "Default ALL (TS_OFF)
  • Page 122 * When the key is pressed, the setting value of each 44-14 item can be changed with 1up (1down) collectively. Press [OK] key. (The set value is saved.) Purpose Operation data display To adjust the copy density in the low density area, select the "LOW" Function (Purpose) Used to display the output level of the tem- mode and change the adjustment value.
  • Page 123 Auto exposure filter SOFT NORMAL Select an adjustment target with [R] [G] [B] keys on the touch setting NORMAL panel. SHARP Select an adjustment target item with scroll key on the touch AE_WIDTH AE exposure width FULL/PART PART panel. Enter the set value with 10-key.
  • Page 124 46-30 46-37 Purpose Adjustment/Setup Purpose Adjustment/Setup Function (Purpose) Used to adjust the resolution in the sub Function (Purpose) Used to adjust the reproduction capability scanning direction in the copy mode. of monochrome mode color. Section Section Operation/Procedure Operation/Procedure Refer to the following table, and enter the set value corre- Select a target item with scroll keys on the touch panel.
  • Page 125 46-40 46-42 Purpose Adjustment/Setup Purpose Adjustment/Setup Function (Purpose) Used to adjust the FAX send image density. Function (Purpose) Used to adjust the FAX send image density. (Collective adjustment of all the modes) (Fine) Section Section Operation/Procedure Operation/Procedure Set the document on the document table. Set the document on the document table.
  • Page 126 46-43 46-44 Purpose Adjustment/Setup Purpose Adjustment/Setup Function (Purpose) Used to adjust the FAX send image density. Function (Purpose) Used to adjust the FAX send image density. (Super Fine) (Ultra fine) Section Section Operation/Procedure Operation/Procedure Set the document on the document table. Set the document on the document table.
  • Page 127 46-45 46-47 Purpose Adjustment/Setup Purpose Adjustment/Setup Function (Purpose) Used to adjust the FAX send image density. Function (Purpose) Used to set the compression rate of copy (600dpi). and scan images (JPEG). Section Section Operation/Procedure Operation/Procedure Set the document on the document table. Select a target item with scroll keys on the touch panel.
  • Page 128 46-60 46-61 Purpose Adjustment/Setup Purpose Adjustment/Setup Function (Purpose) Used to adjust the sharpness in the color Function (Purpose) Used to adjust the area separation recogni- auto copy mode. tion level. Section Section Operation/Procedure Operation/Procedure Select a target item with scroll keys on the touch panel. Select an adjustment mode.
  • Page 129 Setting Default Setting Default Item/Display Content Item/Display Content range value range value SEGMENT: ADJUST Detection level 1 - 49 AE_JUDGE_ Color AE background 0 - 10 [SCR 1 MIDDLE] adjustment: Medium LV_C detection level density dots adjustment (chroma) SEGMENT: ADJUST Detection level 1 - 49 AE mode ON/...
  • Page 130 ‘16/Apr Setting Default 48-5 Item/Display Content range value Purpose Adjustment COLOR PUSH : Text print 1 - 9 TEXT/PRINTED PHOTO (color PUSH) Function (Purpose) Used to correction the scan image magnifi- COLOR PUSH : TEXT Text (color PUSH) 1 - 9 cation ratio (in the sub scanning direction).
  • Page 131 Select a target firmware. Press [ALL] key to select all the Firmware collectively. Press [EXECUTE] key. Press [YES] key. The selected firmware is updated. 50-1 When the operation is normally completed, "COMPLETE" is displayed. When terminated abnormally, "ERROR" is dis- Purpose Adjustment played.
  • Page 132 B - E. (RRC-B) The timing to turning ON the registration roller after Setting Default receiving the registration signal is adjusted. (0.1mm/step) Item/Display Description range value * When the value is decreased, the timing is delayed. When the Actual Distance from the 0 - 999 value is increased, the timing is advanced.
  • Page 133 50-5 Purpose Adjustment Function (Purpose) Used to adjust the print lead edge image position. (PRINTER MODE) Section Operation/Procedure Select a target adjustment item (DEN-C) with scroll key on the touch panel. Enter the adjustment value using the 10-key. Press [EXECUTE] key. The set value is saved, and the adjustment check pattern is printed.
  • Page 134 50-6 50-7 Purpose Adjustment Purpose Adjustment Function (Purpose) Used to adjust the copy image position and Function (Purpose) Used to adjust the copy image position and the image loss. (RSPF mode) the image loss (RSPF mode). (This simula- tion is a simplified version of SIM 50-6.) Section RSPF Section...
  • Page 135 50-10 Purpose Adjustment Function (Purpose) Used to adjust the black print image magni- fication ratio and the off-center position. (The adjustment is made separately for each paper feed section.) Section Operation/Procedure Select an adjustment target item with scroll key on the touch panel.
  • Page 136 50-27 Purpose Adjustment Function (Purpose) Used to perform the image loss adjustment of scanned images in the FAX or image send mode. Section Operation/Procedure Select a target adjustment mode with [FAX] or [SCANNER] key. Select an adjustment target item with scroll key on the touch panel.
  • Page 137 Item/Display Content Section SETUP/ LEAD Print off Print lead Engine PRINT center edge adjustment, Print lead image off- OFFSET edge center (each paper feed tray, duplex mode) adjustment RESULT Adjustment result display DATA Adjustment operation data display 51-2 Purpose Adjustment/Setup Function (Purpose) Used to adjust the contact pressure (deflec- tion amount) on paper by the main unit and the RSPF registration roller.
  • Page 138 Setting Default Mode Display/Item Content range value ENGINE MANUAL PLAIN PAPER (L) Manual feed tray/deflection adjustment value (Plain paper/Large size) LT size (216mm) 1 - 99 or above MANUAL HEAVY PAPER (S) Manual feed tray/deflection adjustment value LT size (216mm) 1 - 99 (Heavy paper/Small size) or less...
  • Page 139 53-8 55-10 Purpose Adjustment Purpose Adjustment/Setting Function (Purpose) Used to adjust the document lead edge ref- Function (Purpose) Used to set the special stamp text. (Taiwan erence and the RSPF mode document only) scan position. Section Section Operation/Procedure Operation/Procedure Select an item to be set (digit, color, type) with the scroll key. Select an adjustment item with [AUTO] [MANUAL] key.
  • Page 140 Data list outside the backup targets EEPROM/SD Card PWB Type Content NOTE 56-1 Controller Machine serial No. Purpose Backup Product key information Various counter Copy counter/FAX Function (Purpose) Used to transport data between HDD - MFP send counter etc. PWB SRAM/EEPROM. (Used to repair the Trouble history PWB.) Machine serial No.
  • Page 141 56-5 Purpose Adjustment/Setting/Operation data check Function (Purpose) Used to import the SIM22-6 data to a USB 60-1 memory in the TEXT format. Purpose Operation test/check Section Function (Purpose) Used to check the memory operations Operation/Procedure (read/write) of the MFP PWB. Insert the USB memory into the main unit.
  • Page 142 61-3 Purpose Adjustment/Setup Function (Purpose) Used to set the laser power Section Operation/Procedure Select a target mode for adjustment with [COPY], [PR600/ FAX], [PR1200] on the touch panel. Select an adjustment target item with scroll key on the touch panel. Enter the adjustment value using the 10-key.
  • Page 143 62-8 62-13 Purpose Data clear Purpose Data clear Function (Purpose) Used to format the hard disk. (HDD: Function (Purpose) Used to format the hard disk. (Operation Excluding the Operation Manual, the water- Manual, watermark data only) mark data, and the system area) Section Section Operation/Procedure...
  • Page 144 Item/ 63-4 Content NOTE Display Purpose Adjustment/Setting/Operation data check ERROR Error code No error CODE (0, 1-14) Function (Purpose) Used to display the SIT chart patch density. Loop number over (for debug) The target value is under Section the specified value. Operation/Procedure The gain set value is Set the SIT chart (UKOG-0280FCZZ or UKOG-0280FCZ1) to...
  • Page 145 64-2 Purpose Operation test/check Function (Purpose) Test print. (Self print) (Monochrome mode) Section Operation/Procedure Set the print conditions. Select an item to be print condition with scroll keys. Change the set values with 10-key. Press [EXECUTE] key. The test print (self print) is performed. Item/Display Content Setting range...
  • Page 146 64-4 Purpose Operation test/check Function (Purpose) Printer test print. (Self print) Section Operation/Procedure Set the print conditions. Select an item to be print condition with scroll keys. Change the set values with 10-key. Press [EXECUTE] key. The test print (self print) is performed. Item/Display Content Setting range...
  • Page 147 64-6 Purpose Operation test/check Function (Purpose) Printer test print. (Self print) (PS) Section Operation/Procedure Set the print conditions. Select an item to be print condition with scroll keys. Change the set values with 10-key. Press [EXECUTE] key. The test print (self print) is performed. Item/Display Content Setting range...
  • Page 148 65-5 66-2 Purpose Operation check/test Purpose Setting Function (Purpose) Used to check the operation panel key Function (Purpose) Used to enter a country code and set the input. default value for the country code. Section Section Operation/Procedure Operation/Procedure Press the keys sequentially according to the guidance displayed on When the machine enters Simulation 66-02, the following the screen.
  • Page 149 Signal send table GREECE 01000110 POLAND 10001010 NOSIGNAL 33.6 V34 31.2 V34 28.8 V34 BRAZIL 00010110 26.4 V34 24.0 V34 21.6 V34 19.2 V34 16.8 V34 14.4 V34 12.0 V34 9.6 V34 7.2 V34 4.8 V34 2.4 V34 14.4 V33 12.0 V33 14.4 V17 12.0 V17...
  • Page 150 66-8 66-11 Purpose Operation test/Check Purpose Operation test/Check Function (Purpose) Used to send the selected sound mes- Function (Purpose) Used to send the selected signal at 300bps sages to the line and the speaker. (Send to the line and the speaker. (Send level: level: Max.) Max.) Section...
  • Page 151 66-14 66-18 Purpose Adjustment Purpose Operation test/Check Function (Purpose) Used to execute the dial pulse (10PPS) Function (Purpose) Used to send the DTMF signal to the line send test and to adjust the make time. and the speaker. (Send level: Soft SW set- ting) Section Section...
  • Page 152 66-24 66-32 Purpose Data clear Purpose Operation test/Check Function (Purpose) Used to clear the FAST save data. Function (Purpose) Used to check the fixed data received from the line and to display the result. Section Section Operation/Procedure Operation/Procedure Press [EXECUTE] button. Press [EXECUTE] button to check the fixed data received from Press [YES] button.
  • Page 153 66-36 66-43 Purpose Operation test/Check Purpose Setting Function (Purpose) Used to check send and receive data from Function (Purpose) Used to write the adjustment value into the the MODEM controller to the MFP control- power control installed in the FAX BOX. ler or the data line or the command line Section individually.
  • Page 154 The smaller the set value is, the stronger the filter smoothness (0: Soft High, 1: Soft Low, 2: Center, 3: Sharp Low, 4: Sharp High) MX-M264U SIMULATION 6 – 77...
  • Page 155 ‘13/Oct MX-M264U Service Manual D. Self diag operation [7] TROUBLESHOOTING The machine always monitors its own state. When the machine recognizes a trouble, it stops the operation and 1. Error code and troubleshooting displays the trouble message. A. General A warning message is displayed when a consumable part life is nearly expired or is expired.
  • Page 156 E. Breakdown sequence (1) Error code and operatable mode Trouble Operatable mode code Judg- Copy scan FAST (26cpm/ Scan- Trouble content ment (including Scan Scan List Notifi- 31cpm/ Print block interrup- (Push) (Pull) print Send print cation 35cpm) tion) to host machine) FAX board trouble FAX board...
  • Page 157 Trouble Operatable mode code Judg- Copy scan FAST (26cpm/ Scan- Trouble content ment (including Scan Scan List Notifi- 31cpm/ Print block interrup- (Push) (Pull) print Send print cation 35cpm) tion) to host machine) Engine trouble 2 PCU troubles F2 (40, 64, 70, 74) (motor, fusing, H2 (00, 01)
  • Page 158 (2) Trouble detection sequence and trouble cancel sequence when turning on the power MFP event Each block manager (Power ON sequence) When the power is turned on, H3, H4, H5, U1, U2, F3 trouble check check is made in each block. Trouble check is preformed in each block, and the result is sent to the MFP.
  • Page 159 F. Error code list Trouble code Trouble Trouble content Mechanism Option Electricity Supply detection Main code code PCU PWB ROM error SCU PWB ROM error Scanner expansion PWB (ACU) (ACRE) ROM error Color profile error Firmware version inconsistency (MFP - PCU) Incompatible DSK BOOT and program firmware Conflict firmware and EEPROM data version (MFP) Conflict firmware and EEPROM data version (PCU)
  • Page 160 ‘13/Oct Trouble code Trouble Trouble content Mechanism Option Electricity Supply detection Main code code Fusing section low temperature trouble (TH_UM) Fusing section low temperature trouble (TH_US) 5-time continuous jams of POD1, POD2, or PPD2 Scanner feed trouble Scanner return trouble Main motor lock trouble Shift motor trouble MFP fan motor trouble...
  • Page 161 G. Details of error codes and countermeasures A0-01 PCU PWB ROM error A0-20 Conflict firmware and EEPROM data version (MFP) Trouble content Detail Trouble content Cause The firmware version-up is not completed properly by Detail interruption of the power during the version-up Cause Inconsistency between the MFP firmware version and operation, etc.
  • Page 162 ‘13/Oct E7-07 SD card error E7-21 LSU LD deterioration trouble Trouble content Trouble content Laser trouble Detail Detail Cause SD card trouble or contact error Cause Laser deterioration, power reduction MFPC PWB trouble. Disconnection or improper connection of harness and connector between LD PWB and MFPC PWB.
  • Page 163 E7-60 MFP connection trouble E7-91 FAX reception image data error Trouble content Unknown PWB identification information is detected Trouble content An error of FAX reception image data process occurs. in the MFPC PWB. Detail Detail Cause Image data process abnormality Cause A PWB/firmware which does not comply with the HDD trouble...
  • Page 164 E7-94 Image file data process error F1-03 Finisher paper exit roller lifting (when importing file data) operation trouble Trouble content File image process error (backup restore error) when Trouble content importing filing data Detail Detail Cause Finisher paper exit roller lift motor trouble Cause Image data process abnormality Harness and connector connection trouble...
  • Page 165 F1-20 Finisher alignment operation trouble F2-39 Process thermistor trouble Trouble content Detail Trouble content Cause Process thermistor trouble. Detail Process thermistor harness connection trouble. Cause Finisher paper alignment motor lock. PCU PWB trouble. Motor speed abnormality. Check & Remedy Replace the process thermistor. Over-current to the motor.
  • Page 166 F2-74 Toner cartridge CRUM error F6-00 MFPC PWB - FAX communication trouble Trouble content Detail Trouble content MFP - FAX communication establishment error / Cause Toner cartridge (CRUM) trouble. Framing / Parity / Protocol error PCU PWB trouble. Section Connector and harness trouble between PCU PWB Case 1 Cause FAX control PWB trouble.
  • Page 167 F6-30 FAX 1-chip microprocessor access H2-01 Thermistor open trouble (TH_US) error (FAX detection) Trouble content Sub thermistor open hardware detection trouble Detail Trouble content FAX 1-chip microprocessor access error (Read and Cause Sub thermistor trouble write) PCU PWB trouble Section Thermistor connector and harness connection trouble Case 1 Cause...
  • Page 168 H4-00 Fusing section low temperature H5-01 5-time continuous jams of POD1, trouble (TH_UM) POD2, or PPD2 Trouble content The fusing temperature does not reach the specified Trouble content level within the specified time from turning ON the Detail power relay. Cause A fusing jam is not canceled completely.
  • Page 169 L4-01 Main motor lock trouble L4-35 Fusing cooling fan trouble Trouble content The motor lock signal is detected during rotation of Trouble content The fan operation signal is not detected. the main motor. Detail Detail Cause Fusing cooling fan trouble. Cause Main motor lock trouble PCU PWB trouble.
  • Page 170 L8-01 Full wave signal detection error P1-02 Plasma generating device error Trouble content The full wave signal is not detected. Trouble content Detail Detail Cause PCU PWB trouble. Cause Connection failure of connectors and harness Power unit trouble. between the plasma generating device and the PCI Connection trouble of the connector and the harness.
  • Page 171 ‘13/Oct U2-10 MFPC PWB SRAM user authentication U2-24 MFPC PWB SRAM memory user index check sum error authentication counter check sum error Trouble content Detail Trouble content Cause SRAM user index information (user authentication Detail basic data) check sum error. Cause MFPC PWB SRAM trouble MFPC PWB SRAM trouble.
  • Page 172 U2-42 Machine adjustment data (system U2-80 SCU PWB EEPROM read/write error storage data area) error Trouble content Detail Trouble content Cause SCU PWB EEPROM trouble Detail SCU PWB trouble Cause The saved file of the machine adjustment values in SCU PWB EEPROM socket connection trouble the SD card and the HDD cannot be found or is Check &...
  • Page 173 U2-91 PCU PWB EEPROM check sum error UC-20 DOCC ASIC error Trouble content Trouble content Access error to the DOCC-ASIC (The ASIC does not operate normally.) Detail Detail Cause PCU PWB EEPROM trouble PCU PWB trouble Cause BtoB connector connection trouble. EEPROM socket contact trouble SCU PWB trouble.
  • Page 174 (1) Descriptions on E7-91 - 94 errors Two-digit numbers with double parentheses are added to E7-91 - 94 error codes recorded in SIM22-6 indicate the detailed contents of the errors. The number in each digit has its own meaning. (Example) E7-91(**) The upper digit of the added code indicates the job kind at the occurrence of the error.
  • Page 175 (2) Countermeasures in case of E7-91 - 94 In case of E7-9x (11), E7-9x (21), E7-9x (31), E7-9x (41) Cause In case of E7-91 - 94, the DIMM memory (DRAM) is automatically read/written to perform a simplified check. If an abnormality is detected in that case, the added code becomes (*1).
  • Page 176 (4) Relation between the MFPC PWB LED status and errors When the machine cannot be booted, check the LED status of the MFPC PWB to presume the error content and its cause. <Process content and LED display> LED status (Lighting) Process operation content Cause for halt during operation OOOO...
  • Page 177 2. JAM and troubleshooting A. JAM code list (1) Main unit (3) RSPF JAM code JAM content JAM code JAM content NO_JAM_CAUSE No JAM. Also used for JAM canceling. SPPD1_N SPPD1 not-reached JAM TRAY1 Cassette 1 paper feed JAM SPPD1_S SPPD1 remaining JAM (C1PFD not-reached JAM) SPPD2_N...
  • Page 178 3. Image send communication report code A. Outline and code system descriptions B. Details After completion of communication, the communication report (1) Communication report main code table, the communication management table, and the protocol are described on the communication report column. Report Final receive signal Final receive signal (Receive side)
  • Page 179 In confidential sending, the remote party does not have confidential function. <Send> remote party) (Including other company's machines) The NSF signal has not "Confidential function" bit. The NSF is not a Sharp machine. (Confidential not received) In confidential sending, DCN is received for NSS. <Send> (Confidential BOX NO NG) In confidential reception, a confidential box number which is not registered is specified.
  • Page 180 Report code Display in the column of (Communication Content of communication interruption result result) NG75 XXXX ? Reservation cannot be made due to machine busy. (Reservation of PC-FAX cannot be accepted.) ? When "PC-FAX or PC-internet FAX send inhibit" is set on the machine side. NG76 XXXX Reserved with receive confirmation request in PC-Internet FAX, but the Internet FAX sender is not registered on the machine side.
  • Page 181 (2) Communication report sub code 1 The communication report sub code 1 (upper 2 digits) are always indicated as "00." (3) Communication report sub code 2 Report code 2 Content of communication interruption Send/Receive When the conditions after 01 do not apply. Send/Receive Send length over Send...
  • Page 182 Report code 2 Content of communication interruption Send/Receive The TIFF type of the attached file in received e-mail cannot be recognized. E-mail receive Data error In e-mail receive, an attached file cannot be stored in memory. E-mail receive Memory over. Cannot be stored in memory.
  • Page 183 [8] FIRMWARE UPDATE MX-M264U Service Manual 1. Outline A. Cases where update is required C. Update procedures and kinds of firmware ROM update is required in the following cases: There are following methods of update of the firmware. When there is a necessity to upgrade the performance. Update method using SIM 49-1 When installing a new spare part ROM for repair to the Update method using FTP...
  • Page 184 Execution of the firmware by SIM49-01 Press [EXECUTE] key. “ARE YOU SURE? [YES] [NO]” becomes clear. Press [YES] key to start the update of selected Insert the media or USB memory which stores the firmware firemware. into the main unit. (Be sure to use the USB I/F on the operation panel.) Enter the SIM49-01.
  • Page 185 B. Firmware update using FTP FTP software is used to transfer the firmware data (extension ".sfu") from the PC to the machine. The controller recognizes the firmware identi- fier and the machine automatically switches to firmware write mode. After the firmware is updated, the machine automatically resets. Machine 1 Machine 3 10.36.112.84...
  • Page 186 D. Firmware update using the CN update function c. DIP-SW used in the CN update mode (There are three methods.) To enter the CN update mode, turn ON the UPDATE DIP-SW on the MFP PWB and boot the machine. (1) Outline When terminating the CN update mode, reset UPDATE DIP-SW to The update method using the DIP SW of the MFP PWB is called OFF (normal mode).
  • Page 187 (2) Operating procedures Press [OK] key. The firmware file saved in the USB memory is retrieved, and a. Firmware update function the file selection menu is displayed. This function is used to revise the firmware by using the USB mem- ory for the MFP PWB, the SCU PWB, the PCU PWB, the FAX PWB, and each option.
  • Page 188 ‘13/Oct MX-M264U Service Manual [9] MAINTENANCE 1. Maintenance list 26cpm machine : Replace ○ : Cleaning : Check (Check, clean, replace or adjust according to necessity.) : Lubricate When Remark calling          ...
  • Page 189 When Remark calling ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ RSPF Paper feed Paper feed roller Replacement reference: section/ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Replace according to the SPF Pickup roller Transport paper feed counter value.
  • Page 190 When Remark calling ○ ○ ○ ○ ○ ○ ○ Paper feed/ Paper feed Pickup roller Part replacement reference: Transport/ 100K or 1 year of use Paper exit Separation sheet Part replacement reference: sections 100K or 1 year of use ○...
  • Page 191 ‘13/Oct 3.Display of maintenance execution timing The message of maintenance execution timing is displayed when each counter reaches the set value. The relations between the messages and the counters are shown below. A.Maintenance counter Display condition Print Display content SIM26-38-A Counter name Counter value Enable/...
  • Page 192 ‘13/Oct E.Developer Display condition Print JOB Display content Enable/Dis- SIM26-38-A Counter name Counter value able set value Maintenance required.: VK 0 (Print con- Developer print counter 26cpm:75K Enable tinue) 31/35cpm:100K 1 (Print stop) Maintenance required.: VK 0 (Print con- Developer accumulated rotation number coun- 550K tinue) 1 (Print stop)
  • Page 193 Service Manual MX-M264U [10] DISASSEMBLY AND Unit Parts 14. RSPF RSPF unit Document pickup ASSEMBLY roller, Paper feed roller Separation roller, Torque limiter SPF Unit Parts Take-up torque limiter 1. Process unit Drum Discharge brush Drum section Main charger Registration roller Cleaning blade OC mat Drum frame unit...
  • Page 194 ‘14/Nov 1. Process unit A. Drum Note for servicing the OPC drums 1. Prevention of oily dirt attachment Note ? Be careful not to attach fingerprints or oily dirt on the OPC drum surface. (Keep the unit away from oils and dust.) ? When replacing the OPC drum, cover the OPC drum with the protection sheet and hold the protection sheet.
  • Page 195 (2) Cleaning blade (5) Separation pawl Disassembly * Hold the tip of the separation pawl and remove it. (3) Drum frame unit Assembly * Press the center of the separation pawl and install it. (4) Moquette F/R CAUTION: If it disturbs the blade movement, replace it and attach new one.
  • Page 196 2. Developing section C. DV side sheet F/ DV side sheet R A. Developer Turn the MG roller to discharge developer. DV side sheet F/ DV side sheet R attachment reference Molt Molt edge edge reference reference Projection edge Projection edge reference reference D.
  • Page 197 E. Toner sensor A. Thermostat ? Clean the sensor only after removing used DV when replacing CAUTION: When securing the lamp harness and the thermostat, the tightening torque of the screw (4 positions) is 6-9 ? Without removing the MG roller, clean the sensor surface with kgs.
  • Page 198 D. Fusing separation pawl (lower) F. Heater lamp E. Lower heat roller G. Upper cleaning pad MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 6...
  • Page 199 H. Fusing separation pawl (upper) J. Thermistor cleaning pad I. Upper heat roller 4. Optical section A. Table glass, SPF glass Remove the glass holder. and the table glass. Remove the table glass, and the SPF glass. Clean the both surfaces of the table glass, and the SPF glass. B.
  • Page 200 CAUTION: Wind the drive wire in the sequence of 1 to 7 as shown Clean the reflector, the scanner lamp, and the No. 2 mirror. in the figure below and fix it. When winding the drive wire around the pulley, shift the mirror unit to the vicinity of the home position, and wind 7 turns as shown in the figure, and fix the 8th turn with a screw.
  • Page 201 F. LED PWB, LED driver PWB Remove the harness holder, and remove the flat cable from the LED driver PWB. Remove the LED driver PWB. Remove the table glass. Shift the lamp unit to the notch section of the scanner base plate.
  • Page 202 When replacing, be careful not to Slightly apply grease GE676 CAUTION: With the toner cartridge installed, do not tilt or shake the adhere conduction grease (black) (UKOG-0013QSZZ) to the drum developer cartridge. to the drive section. boss. MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 10...
  • Page 203 (2) Separation sheet * Slightly apply grease GP501MR (UKOG-0012QSZZ) around the axis. One rice grain for each. Grease should not come out when assembling. (3) Lift unit B. Lower 500 sheets tray paper feed (1) Paper feed roller/pickup roller MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 11...
  • Page 204 (2) Separation sheet (4) Transport clutch (5) Paper feed clutch (6) Transport roller * Slightly apply grease GP501MR (UKOG-0012QSZZ) around the axis. One rice grain for each. Grease should not come out when assembling. (3) Lift unit MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 12...
  • Page 205 (7) Solenoid E. Manual P-in sensor/Manual empty sensor F. Multi manual paper feed (1) Paper feed roller/pickup roller (8) Sensor PWB C. Paper feed solenoid D. Tray sensor PWB MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 13...
  • Page 206 (4) Clutch/solenoid Installation * Install so that the cam transmit arm (1) comes under the roller arm (2). Clutch (2) Reverse sensor Solenoid (3) Separation sheet Clutch * Slightly apply grease GP501MR (UKOG-0012QSZZ) around the axis. One rice grain for each. MX-M264U DISASSEMBLY AND ASSEMBLY 10 –...
  • Page 207 B. Transport roller 6. Side door unit C. DUP transport roller A. Transport roller unit * Check that two springs are securely inserted into the transfer roller unit bosses. MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 15...
  • Page 208 7. 1st paper exit unit A. Cooling fan B. Transport/Exit roller MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 16...
  • Page 209 CAUTION: Check to confirm that the solenoid shaft is in the gate bracket, and fix with the screw. MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 17...
  • Page 210 8. Laser unit 9. Power unit CAUTION: Do not disassemble the LSU unit. A. Power source A. LSU Turn OFF the machine power, and disconnect the power plug from the power outlet. Remove the left cabinet and exit tray. Disconnect the LSU connector, and remove the securing screws to remove the LSU.
  • Page 211 10. PWB C. MFPC PWB A. SCN PWB D. Second interface PWB B. PCU PWB MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 19...
  • Page 212 11. Ozone filter 12. Transport section A. Transport roller MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 20...
  • Page 213 13. Operation section C. KEY PWB Remove the Mylar, the earth sheet, and remove the KEY A. Operation panel unit PWB. Remove the front cabinet upper. CAUTION: When installing, be careful of the overlapping sequence Remove the operation panel base plate. of the Mylar and the earth sheet.
  • Page 214 Remove the holder, and remove the LCD. Remove the RSPF unit from the machine. CAUTION: Use enough care not to put finger prints on the LCD sur- face. (1) Document pickup roller, Paper feed roller Open the paper feed unit, and remove the cover. Remove the touch panel.
  • Page 215 (5) Registration roller Remove the holder, and remove the separation roller. Open the paper feed unit, and clean the registration roller. Remove the torque limiter SPF. (6) OC mat Open the RSPF unit, and clean the OC mat. (3) Take-up torque limiter Remove the one-way coupling, the belt, and the pulley.
  • Page 216 C. RSPF transport unit Remove the front cabinet. Remove the paper feed tray unit. Remove the earth wire. Disconnect the connector from the RSPF driver PWB. Remove the RSPF transport unit. Remove the rear cabinet. Disconnect the connector from the RSPF driver PWB. Remove the holder, and remove the RSPF paper feed tray unit.
  • Page 217 (1) Transport roller 2, Transport roller 3, Paper exit roller Clean the transport roller 2, the transport roller 3, and the paper exit roller (2) Scan plate Clean the scan plate. MX-M264U DISASSEMBLY AND ASSEMBLY 10 – 25...
  • Page 218 [11] VARIOUS STORAGE DATA HANDLING MX-M264U Service Manual 1. HDD/SD card memory map A. HDD partition Option HDD installed HDD size = 160GB (Actual size 149GB) offset [GB] (GB) Outer [I-1] 14GB tracks [I-2] 72GB [I-3] 1GB [I-4] 1GB [L-1] 1GB Not used [S-2] [S-1] 2.5GB...
  • Page 219 C. SD card partition Option HDD installed SD card size = 4GB (Actual size 3.6GB) [MB] [L-101] 500MB [S-101] 500MB [S-102] 500MB [S-105] [S-103] 924MB 100MB [I-101] 1GB [GB] Option HDD uninstalled SD card size = 8GB (Actual size 7.2GB) [MB] [S-105] [L-101] 500MB...
  • Page 220 Option HDD uninstalled File system Stored data NOTE L-101 Not available ICU firmware (Boot/Main) Boot animation Boot (CN Update mode) ARM9 firmware lang.sfu (language data) graph.sfu (Animation data) S-101 Universal font web help spdl Option FontROM S-102 Universal S-101 area data backup (mirror) S-105 Universal Setting value data file (System setting/SIM setting data (Image quality adjustment)/FAX Soft SW)
  • Page 221 2. Necessary steps when replacing the PWB, HDD and the SD Card A. MFP substrate replacement procedure (work flow) CAUTION: Registered user information will not be recovered if the MFP PWB is affected by U2-05 trouble. (*1) Attach the flash ROM, the memory, the EEPROM, the SD card etc. of the MFP PWB on the service parts MFP PWB and install it to the main unit.
  • Page 222 (2) Replacement procedures when HDD data can be (3) Replacement procedures when the HDD storage backed up data cannot be backed up due to breakdown a. Work contents and procedures a. Display when HDD breakdown When a trouble occurs in the HDD, the error code display of E7-03 When a new HDD is popped up.
  • Page 223 (4) Reinstall and update procedures of the HDD (5) Watermark data reinstall and update procedures storage Operation Manual data Obtain the watermark data. Obtain the Operation Manual data. Download the watermark data from the utility menu on the web site (Tech-DS home page). Download the Operation Manual data from the utility menu on the web site (Tech-DS home page).
  • Page 224 C. Procedures necessary for SD card replacement (1) SD card data and backup Some SD card storage data can be backed up, and some data cannot. Some SD card storage data can be reinstalled, and some data cannot. If the SD card operates normally before replacement and data can be backed up, back up the data before replacement of the SD card referring to the storage data list.
  • Page 225 SD card backup Option HDD uninstalled Partition Enable/Disable of Enable/Disable Data reinstall Stored data Backup means number data backup of data reinstall procedures L-101 ICU firmware data ICU firmware (Boot/Main) Disable Enable SIM49-1 lang.sfu (BOOT cannot be graph.sfu installed again.) Boot animation Boot (CN) ARM9 firmware...
  • Page 226 3. HDD/SD card SIM format operation The relations between SIM62/66 and formatted (deleted) data are as follows: *1: Physical format ("0" is written to the all area.) *2: Logical format (Only the management area is initialized.) *3: Nothing is done. SIM66-10 FAX image memory clear SIM62-8 Hard disk format (Excluding the system area) Partition...
  • Page 227 SIM62-11 Document filing data delete Partition Partition number ERDH work + Temporary storage Document filing data (Standard + User) FAX/Internet Fax reception data System storage data User data 1 S-10 Pre-install data (e-manual/ Watermark) Application #1 (Job log data) Printer spooler Application work DSK data save SD Card...
  • Page 228 [12] SERVICE WEB PAGE MX-M264U Service Manual 1. General The following functions are available on the Hidden Web Page exclusively used for the serviceman. Menu/Item Function and content Password Setting Used to set the password to enter the Hidden Web Page exclusively used for the serviceman. Output of Test Page Used to print out the test page (system setting contents).
  • Page 229 C. Output of Test Page E. Device Cloning MX-XXXX MX-XXXX Click "Print" button of an item or report to be printed. When there is a list of items for selection, select one of the items in the pull-down menu list, and click "Print" button. The list is printed out.
  • Page 230 G. User Control 1 (2) View Job Log MX-XXXX MX-XXXX Enter the password to log in. Default Password: admin The screen is shifted to the setting menu of user management. H. User Control 2 MX-XXXX Select a Jog Log item to be displayed. (In the default setting, all the items are selected.
  • Page 231 K. Syslog (2) Storage/Send Settings Keep all the items selected. There are following functions in the Syslog mode. This function is provided to acquire the detailed Syslog to trouble- shoot when a trouble occurs. When submission of the log data file is requested for troubleshoot- ing, use the log file save mode to export the log data file to the cli- MX-XXXX ent PC.
  • Page 232 L. FSS (Field Support System) Setting Set the following items. • Use Proxy Server: Yes/No • Setting of Scheduled Polling: Allow/Inhibit • Interval of Scheduled Polling: 1 - 60 min • Setting of Manual Polling: Allow/Inhibit • Status Notification: On/Off Click the Submit (Registration) button.
  • Page 234 Right paper exit Unit (Optional) Shifter-Motor SCAN Cnt PWB Inner Finisher SHPOS ; Shifter HP Sensor CPLD Writer FUFM ; FuserUN Cooling Fan Motor(x2) POD1;Pout Sensor CN28 PCU-PWB PIC Writer Coin CN27 Vender POM ; Paper Output Motor CN26 Debug/Log Reset CN25 Reset IC...
  • Page 235 Japan: IC CARD USB Host HDD 2.5' Standard equipment Key Board MFPC PWB Reader TYPE-A CN 160GB (Option) Except Japan: (Front) (Option) Option USB 2.0 Host 3.0Gbps 480Mbps USB CN OPE PWB CCD PWB SDHC Slide SATA SATA PCIe 4GB/8GB PWR CN Clock Gen FAN CN...
  • Page 237 OPE UN 70LCD UN 70 LVDS H PWB SCN_CNT_PWB FH28-60S-0.5SH(05) FX16S-41S-0.5SH 60Pin R[7:0] FPD Linc Differential signal TCLK 41Pin 41Pin G[7:0] VP386 Differential signal TX_OUT0 Differential signal TX_OUT1 B[7:0] Differential signal TX_OUT2 Differential signal TX_OUT3 Hsync Vsync ENAB 3.3V_LVDS MOD3 RSTB STBYB /CCFT...
  • Page 238 LIU EX PWB FAX MAIN PWB Voltage TEL/LIU Regulator Connector 3.3V 1.8V MDM3.3V Silicon DAA NJU7772F Si3056 CHIP SET AFE_CLK AFE_RES- STATUS LED_0 PROGRAM ASPCLK FLASH ROM 16bit ABITCLK 16Mb ARXD Si3019 Si3056 VHIM29LV16 (LINE) ATX D B-1Q SPK(analog) STATUS LED_1 MODEM 16bit (Not mount)
  • Page 239 LIU EX PWB FAX MAIN PWB Voltage TEL/LIU Regulator Silicon DAA Connector 3.3V 1.8V MDM3.3V NJU7772F Si3056 CHIP SET AFE_CLK AFE_RES- STATUS LED_0 PROGRAM ASPCLK FLASH ROM 16bit ABITCLK 16Mb ARXD Si3019 Si3056 VHIM29LV16 (LINE) ATX D B-1Q SPK(analog) MODEM STATUS LED_1 16bit (Not mount)
  • Page 240 DC POWER SUPPLY MAIN POWER SW MAIN AC IN F030 F030 Voltage Live Conversion T20A 250V T20A 250V T8AH 250V T8AH 250V 3.3V Neutral-in F401 F401 Voltage Conversion F3.15A/250V F003 F003 HL_PR T3.15A/250V Z001 Z001 Generating Circuit HLOUT_1 HLOUT_2 Live-WH Neutral-WH WH PWB 650W...
  • Page 241 Reactor DC POWER SUPPLY MAIN POWER SW MAIN AC IN F030 F030 Voltage Live Live-out Live-in Conversion T10A 250V T10A 250V T5AH 250V T5AH 250V 3.3V Neutral Neutral-out Neutral-in T10A 250V T10A 250V F401 F401 Voltage Conversion F2AH/250V F2AH/250V F003 F003 HL_PR T3.15AH/250V...
  • Page 242 SCNcnt PWB 7.0 INCH PANEL UN 7.0 OP PWB(KEY PWB) 24V2 WU_KEY (Reset key) PCU PIC control PWRSW (Soft SW) PCU PIC control /BZR WU_LED (Reset key LED) PCU PIC control 5VO_Duty POW_LED (Main power LED) PCU PIC control 3.3V INFO_LED (FAX reception LED) PCU PIC control KEYCON...
  • Page 243 PCU PWB MFPC PWB MFPFM_LD nFAN_CNCT MFPFM_PWM BD_HSYNC BD_HSYNC D-GND D-GND nREQ_PIC_INT NREQ_PIC_INT MPU_INTRO_N MPU_INTRO_N nRES_PIC NRST_PIC MPU_PRINTST_N MPU_PRINTST_N LD PWB NPOF_MFPC nPOF_MFPC LAN_CNT WOLAN_ON PICVPPON PICVPPON NWU_FAX12_LAN nWU_FAX RXD_PIC RXD_PIC PHDR-12VS-2 PHDR-12VS-2 MPU_SIF_RxD CN52 MPU_SIF_RX D-GND TXD_PIC TXD_PIC MPU_SIF_TxD BD_HSYNC_N MPU_SIF_TX nCLR_PIC...
  • Page 244 7.0inch OPERATION UN LCD7.0 Unit MFPC PWB SCN CNT PWB LVDS PWB LCD module nLCD DISP nLCD DISP LCDSEL1_10H LCDSEL1_10H 3.3V_LCD LCDSEL0_43H LCDSEL0_43H 3.3V_LCD 3.3V_LCD LCD_A3_P LCD_A3_P 3.3V_LCD LCD_A3_M LCD_A3_M ENAB LCD_CLK_P LCD_CLK_P HSYNC PHDR-30VS-1 PHDR-16VS-2 LCD_CLK_M LCD_CLK_M VSYNC CN45 SCANDATA0- SCANDATA0- LCD_A2_P...
  • Page 245 RSPF SCN CNT PWB CCD PWB DRIVER PWB CN-2 CN-15 CN-3 AFE_RDO AFE_RDO AFE_WRD AFE_WRD AFE_SCLK AFE_SCLK AFE_CS AFE_CS /RES_CCDAD /RES_CCDAD (NC) A3.3V A3.3V 3.3V A3.3V A3.3V (NC) 3.3V A3.3V A3.3V A3.3V A3.3V A3.3V A3.3V A3.3V A3.3V B12B-PHDSS PHDR-12VS-2 CN-A SPPD1 A10V A10V...
  • Page 246 Manual feed tray unit SMP-02V-NC/SMR-02V-N Manual paper feed PCU PWB solenoid /MPFS 292250-2 /MTOP1 Manual feed tray reduction detector/ 1st paper exit unit CN28 CN20 15CZ-6Y 15KR-6H-PC/BU15P-TR-P-H/PHNR-15-H Manual feed tray extension detector 1 D-GND (NC) 179228-2 292250-2 (NC) PRTPD /MPFS /MPFS (NC) D-GND...
  • Page 247 Right paper exit unit option PCU PWB 179228-3 5VNPD 5VNPD Right paper exit POD3 POD3 detector CN17 SMR-03V-N/SMP-03V-NC D-GND D-GND PSFM_V PSFM_V GP1SQ73P Power supply cooling PSFM_LD1 PSFM_LD1 fan 1 (Side) 179228-3 P-GND P-GND Right paper exit TFD3 TFD3 full detector SMR-03V-N/SMP-03V-NC D-GND D-GND...
  • Page 248 SMP-02V-NC/SMR-02V-N 24V2 To Finisher P-GND PS PWB PCU PWB HV PWB CN14 CN13 CN13 SW24V DCCNT1 nRY_CNT INT24V DCCNT2 nOFF_CNT D-GND DGND PS-187-R(RED) #187[RD] TC_DA TCDA CN21 HLOUT_1 HL_UM_out DHVREM/ DHVREM MCCASE HLOUT_2 HL_US_out THV-REM/ THV-REM MCCASE SOKET HOLDER D-GND D-GND DVBSPWM/ DVBSPWM...
  • Page 249 PCU PWB WH PWB (OPTION) SCANNER UNIT CN13 ELR-02V / ELP-02V Neutral_WH /WH_CNT WH_CNT (N.C) (NC) WH-N(SCAN) WH-SCN WH-L(SCAN) Live_WH (NC) PAP-02V-S B02B-PASK-1 VHR-3N B2P3-VH PHDR-20VS-2 B20B-PHDSS JPN : OPTION EX100V : OPTION Live_WH Neutral_WH EX120V : OPTION (NC) (N.C) (N.C) (NC) Neutral_WH...
  • Page 251 TEL LIU PWB FAX MAIN PWB MFPC PWB CZHR-06V-S +24V CN51 SHLDP-30V-S-1(B) PGND Shield4 +24V D-GND DGND DGND4 (JAPAN) PGND +3.3V +3.3VN 150VON 150VON +3.3V +3.3VN D4– OPTION [USB Hub] CION CION CNCT_FAX– nCNCT_FAX VBUS4 CN43 MJ-62J-RD315 MSGMUTE MSGMUTE FAX_RXD(D)– FAX_TXD_D_N (NC) (NC)
  • Page 252 4. Signal list Connector level Connector Signal name Name [Type] Function/Operation NOTE name "L" "H" +5VHD HDD power source HDD power source Power shutoff Power supply CN50 MFPC 5VO_DUTY 5VO power signal 5VO power signal 5VO power supply OFF ADUMA ADU motor Motor drive signal Motor ON...
  • Page 253 Connector level Connector Signal name Name [Type] Function/Operation NOTE name "L" "H" USB Device differential data USB Device differential data CN17 MFPC USB Host (Rear) differential USB Host (Rear) differential CN18 MFPC data + data + USB Host1 differential data USB Host1 differential data CN43 MFPC...
  • Page 254 Connector level Connector Signal name Name [Type] Function/Operation NOTE name "L" "H" HL_UM_out Fusing HL1_ON signal Fusing lamp ON signal Heater lamp Heater lamp CN13 HL_US_out Fusing HL2_ON signal Fusing lamp ON signal Heater lamp Heater lamp CN13 HUD_RA Humidity analog sensor Humidity detection signal CN19 Analog...
  • Page 255 Connector level Connector Signal name Name [Type] Function/Operation NOTE name "L" "H" nFAXD_CTS Option FAX send enable Option FAX send enable Active Negative CN29 MFPC input input nFAXD_RTS Option FAX send request Option FAX send request Active Negative CN29 MFPC nINFO_FAX_LED FAX notice LCD signal FAX notice LCD signal...
  • Page 256 Connector level Connector Signal name Name [Type] Function/Operation NOTE name "L" "H" /POGS2a Right paper exit keep Gate select Solenoid ON solenoid (Left paper exit direction) /POGS2b Right paper exit keep Gate select Solenoid ON solenoid (Right paper exit direction) /POMA Paper exit motor Motor drive signal...
  • Page 257 Connector level Connector Signal name Name [Type] Function/Operation NOTE name "L" "H" SATA_TXP HDD differential data output HDD differential data output CN22 MFPC SHPOS Shifter HP sensor Shifter HP detection HP detection CN28 SOCD SPF open/close detection SPF open/close detection Close CN14 SCNcnt...
  • Page 258 ‘14/Nov Service Manual MX-M264U [14] TOOL LIST Name Part code Note Color copy test chart UKOG-0326FCZZ/UKOG-0326FC11 SIT chart UKOG-0280FCZZ/UKOG-0280FCZ1 Gray test chart UKOG-0162FCZZ Color image density sensor calibration jig UKOG-0318FCZZ Kynar powder UKOG-0123FCZZ For transfer belt Grease (HANARL FL-955R) UKOG-0299FCZZ Conduction grease (FLOIL GE-676) UKOG-0012QSZZ Other shaft...
  • Page 259 Since the melting-point of lead-free solder is about 220°C, which is about 40°C higher than that of conventional lead solder, and its soldering COPYRIGHT XXXX BY SHARP CORPORATION capacity is inferior to conventional one, it is apt to keep the soldering iron in contact with the PWB for longer time. This may cause land separation or may exceed the heat-resistive temperature of components.
  • Page 260 CAUTION FOR BATTERY REPLACEMENT (Danish) ADVARSEL ! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandoren. (English) Caution ! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
  • Page 261 SHARP CORPORATION Business Solutions Company Quality Assurance and Environmental Affairs Unit CS Promotion Department First edition: March 2012 Latest edition: April 2016...