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Axis Q4809-PVE User Manual

Panoramic camera
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AXIS Q4809-PVE Panoramic Camera
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Summary of Contents for Axis Q4809-PVE

  • Page 1 AXISQ4809-PVEPanoramicCamera AXIS Q4809-PVE Panoramic Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q4809-PVE Panoramic Camera Table of Contents Installation ..............................5 ................................5 Preview mode ............................5 Get started..............................6 Find the device on the network.........................6 Browser support ..........................6 Open the device's web interface........................6 Create an administrator account.......................6 Secure passwords ............................6 Make sure that no one has tampered with the device software ..............7 Configure your device.............................8...
  • Page 3 Bitrate control..........................74 Edge-to-edge technology........................75 Speaker pairing ..........................75 Radar pairing ..........................75 Applications ............................76 One-click PTZ control........................76 AXIS Object Analytics........................77 Metadata visualization........................77 Cybersecurity............................77 Axis security notification service ......................77 Vulnerability management.......................77 Secure operation of Axis devices ......................78 Specifications..............................79 Product overview ..........................79 ..............................79 LED indicators............................79...
  • Page 4 Network connector .........................80 I/O connector ..........................80 Clean your device............................82 Troubleshooting............................83 Reset to factory default settings ......................83 AXIS OS options ............................83 Check the current AXIS OS version ......................83 Upgrade AXIS OS...........................83 Technical issues, clues, and solutions.......................84 Performance considerations ........................86 Contact support ............................86...

  • Page 5: Installation

    AXIS Q4809-PVE Panoramic Camera Installation This video is an example of how to install AXIS Q3839-PVE and AXIS Q4809-PVE Panoramic Camera. For complete instructions on all installation scenarios as well as important safety information, see the installation guide on axis.com/products/axis-q3839-pve/support or axis.com/products/axis-q4809-pve/support.

  • Page 6: Get Started

    Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

  • Page 7: Make Sure That No One Has Tampered With The Device Software

    Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .

  • Page 8: Configure Your Device

    AXIS Q4809-PVE Panoramic Camera Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Basic settings Set the mounting position Go to Video >...

  • Page 9: Benefit From Ir Light In Low-Light Conditions By Using Night Mode

    AXIS Q4809-PVE Panoramic Camera • For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced. Select the same frequency as the power line frequency. • To lock the current exposure settings, select Hold current.

  • Page 10: Handle Scenes With Strong Backlight

    Use the Tone mapping slider to adjust the amount of WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter.

  • Page 11: Show An Image Overlay

    AXIS Q4809-PVE Panoramic Camera Adjust the size and placement of the privacy mask according to your needs. To change the color for all privacy masks, click Privacy masks and select a color. See also Show an image overlay You can add an image as an overlay in the video stream.

  • Page 12: View A Live Video Stream On A Monitor

    AXIS Q4809-PVE Panoramic Camera Go to Video > Stream > General and increase Compression. Go to Video > Stream > Zipstream and do one or more of the following: Note The Zipstream settings are used for all video encodings except MJPEG.

  • Page 13: Pair The Camera With A Radar

    For more information about how to configure your radar, see the user manual at help.axis.com. Note When you upgrade the AXIS OS version for the camera, make sure to also upgrade AXIS OS for the radar to keep your system up-to-date. We recommend using a device management system like AXIS Device Manager.

  • Page 14: Save Power When No Motion Is Detected

    This example explains how to turn on power saving mode when no motion is detected in the scene. Note When you turn on power saving mode, the IR illumination range is reduced. Make sure that AXIS Object Analytics is running: Go to Apps > AXIS Object Analytics. Start the application if it is not already running.

  • Page 15: Show A Text Overlay In The Video Stream When The Device Detects An Object

    Provide visual indication of an ongoing event You have the option to connect the AXIS I/O Indication LED to your network camera. This LED can be configured to turn on whenever certain events occur in the camera. For example, to let people know that video recording is in progress.

  • Page 16: Record Video When The Camera Detects Loud Noises

    Create a second rule and select the same Condition as in the first rule. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to. Set the state to Active.

  • Page 17: Detect Tampering With Input Signal

    AXIS Q4809-PVE Panoramic Camera In the list of conditions, under Device status, select Shock detected. Click + to add a second condition. In the list of conditions, under Scheduled and recurring, select Schedule. In the list of schedules, select After hours .

  • Page 18: Trigger A Notification When The Camera Lens Is Tampered

    AXIS Q4809-PVE Panoramic Camera Provide the login details for the sending email account, along with the SMTP hostname and port number. To test your email setup, click Test. Click Save. Create a rule: Go to System > Events > Rules and click Add a rule.

  • Page 19: Connect To A Network Speaker

    Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

  • Page 20: The Web Interface

    Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 21 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.

  • Page 22: Video

    AXIS Q4809-PVE Panoramic Camera Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.

  • Page 23: Installation

    AXIS Q4809-PVE Panoramic Camera Click to access more settings: • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session.

  • Page 24: Image

    AXIS Q4809-PVE Panoramic Camera Horizon straightening compensates for any tilt of the camera, which would otherwise bend the horizon. It provides an image that is perceived to be straight and aligned with the horizon. Horizon position: Use the slider to move the yellow center line to the position of the horizon. You can also move the center line directly in the live view image.
  • Page 25 AXIS Q4809-PVE Panoramic Camera Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. • Forensic : Suitable for surveillance purposes.
  • Page 26 AXIS Q4809-PVE Panoramic Camera : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 27 AXIS Q4809-PVE Panoramic Camera Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 28 AXIS Q4809-PVE Panoramic Camera IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 29 AXIS Q4809-PVE Panoramic Camera Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 30 AXIS Q4809-PVE Panoramic Camera • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.

  • Page 31: Stream

    Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 32 AXIS Q4809-PVE Panoramic Camera Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 33 AXIS Q4809-PVE Panoramic Camera Audio Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.

  • Page 34: Overlays

    AXIS Q4809-PVE Panoramic Camera Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 35 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.

  • Page 36: View Areas

    Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.

  • Page 37: Metadata Visualization

    AXIS Q4809-PVE Panoramic Camera Metadata visualization The camera detects moving objects and classes them according to object type. In the view, a classified object has a colored bounding box around it along with its assigned id. Id: A unique identification number for the identified object and the type. This number is shown in both the list and the view.
  • Page 38 AXIS Q4809-PVE Panoramic Camera Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.

  • Page 39: Apps

    AXIS Q4809-PVE Panoramic Camera Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.

  • Page 40: Network

    AXIS Q4809-PVE Panoramic Camera Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 41 AXIS Q4809-PVE Panoramic Camera Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 42 AXIS Q4809-PVE Panoramic Camera Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.
  • Page 43 AXIS Q4809-PVE Panoramic Camera One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default option. To connect to O3C, press the control button on the device.

  • Page 44: Security

    – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 45 AXIS Q4809-PVE Panoramic Camera Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 46 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 47 AXIS Q4809-PVE Panoramic Camera Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.
  • Page 48 AXIS Q4809-PVE Panoramic Camera Firewall: Turn on to activate the firewall. Default Policy: Select how you want the firewall to handle connection requests not covered by rules. • ACCEPT: Allows all connections to the device. This option is set by default.

  • Page 49: Accounts

    Custom signed AXIS OS certificate To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 50 AXIS Q4809-PVE Panoramic Camera Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account. Allow anonymous PTZ operating : Turn on to allow anonymous users to pan, tilt, and zoom the image.

  • Page 51: Events

    AXIS Q4809-PVE Panoramic Camera OpenID Configuration Important If you can't use OpenID to sign in, use the Digest or Basic credentials you used when you configured OpenID to sign in. Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server.
  • Page 52 AXIS Q4809-PVE Panoramic Camera Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 53 AXIS Q4809-PVE Panoramic Camera Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 54 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • Page 55: Mqtt

    (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 56 AXIS Q4809-PVE Panoramic Camera MQTT client...
  • Page 57 AXIS Q4809-PVE Panoramic Camera Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
  • Page 58 AXIS Q4809-PVE Panoramic Camera can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message.

  • Page 59: Storage

    AXIS Q4809-PVE Panoramic Camera Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 60 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

  • Page 61: Stream Profiles

    AXIS Q4809-PVE Panoramic Camera Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.

  • Page 62: Onvif

    ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 63 AXIS Q4809-PVE Panoramic Camera Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 64 AXIS Q4809-PVE Panoramic Camera Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.

  • Page 65: Analytics Metadata

    AXIS Q4809-PVE Panoramic Camera Analytics metadata RTSP metadata producers Lists the apps that stream metadata and the channels they use. Note These settings are for the RTSP metadata stream that use ONVIF XML. Changes made here don't affect the Metadata visualization page.

  • Page 66: Power Meter

    (that is, cut or shorted). To supervise the connection requires additional hardware (end-of-line resistors) in the external I/O loop. Edge-to-edge Pairing Pairing allows you to use a compatible Axis device as if it were part of the main device. Logs Reports and logs...
  • Page 67 AXIS Q4809-PVE Panoramic Camera Reports • View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. • Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image.

  • Page 68: Plain Config

    Test server setup: Send a test message to all servers before you save the settings. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 69: Maintenance

    Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.

  • Page 71: Learn More

    Electromagnetic interference immunity Find out more about fiber-optic cable installations in the white paper “Long distance surveillance - Fiber-optic communication in network video” at axis.com/learning/white-papers. For information about how to install the media converter see the Installation Guide for this product.

  • Page 72: Lossless Zoom

    180-degree panoramic view snapshot taken with a multisensor camera with horizon straightening. The horizon is straight and vertical objects are vertical. To learn more, see the white paper “Horizon straightening” at axis.com/learning/white-papers. Lossless zoom A high-resolution panoramic camera can have multiple view areas and within each view area, you can digitally pan, tilt, and zoom.

  • Page 73: Privacy Masks

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

  • Page 74: How Do Image, Stream, And Stream Profile Settings Relate To Each Other

    AXIS Q4809-PVE Panoramic Camera How do Image, Stream, and Stream profile settings relate to each other? The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

  • Page 75: Edge-To-Edge Technology

    “Edge-to-edge”. Speaker pairing Edge-to-edge speaker pairing allows you to use a compatible Axis network speaker as if it’s part of your camera. Once paired, the speaker's features are integrated in the camera's web interface and the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

  • Page 76: Applications

    One-click PTZ control With one-click PTZ control you can connect your panoramic camera to a remote Axis PTZ camera and control it from the live view. This gives you the option to combine your panoramic camera's wide coverage with PTZ functionality, such as following moving objects and zooming in/out.

  • Page 77: Axis Object Analytics

    You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.

  • Page 78: Secure Operation Of Axis Devices

    Axis devices with factory default settings are pre-configured with secure default protection mechanisms. We recommend using more security configuration when installing the device. To learn more about Axis' approach to cybersecurity, including best practices, resources, and guidelines for securing your devices, go to https://www.

  • Page 79: Specifications

    AXIS Q4809-PVE Panoramic Camera Specifications Product overview 1 Grounding cable 2 I/O port 3 Audio input 4 LED status indicator 5 Control button 6 Micro SD card slot 7 PoE connector LED indicators Status LED Indication Unlit Connection and normal operation.

  • Page 80: Sd Card Slot

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 81 AXIS Q4809-PVE Panoramic Camera Configurable 3–4 Digital input or Supervised input – Connect to pin 1 to 0 to max 30 VDC (Input or activate, or leave floating (unconnected) to deactivate. To Output) use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors.

  • Page 82: Clean Your Device

    AXIS Q4809-PVE Panoramic Camera Clean your device You can clean your device with lukewarm water. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device. • Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.

  • Page 83: Troubleshooting

    LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 84: Technical Issues, Clues, And Solutions

    AXIS Q4809-PVE Panoramic Camera Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.
  • Page 85 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

  • Page 86: Performance Considerations

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 88 T10201496 2025-06 (M2.2) © 2025 Axis Communications AB...

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