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SAMSUNG KIOSK User Manual
KMC-W (KM24C-3, KM24C-C, KM24C-5)
The colour and the appearance may differ depending on the product, and the content in
the manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is used
for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no
defect (i.e., where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect
(i.e., where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than Samsung are property of their respective owners.
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Table of Contents
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Summarization of Contents
Chapter 01: Before Using the Product
Safety Precautions and Symbols
Essential safety guidelines, warnings, and explanation of symbols.
Electrical Safety
Safe practices for handling electricity and power connections.
Installation and Operation Safety
Guidelines for safely installing and operating the product.
Operation Precautions
Key warnings and advice for safe product operation.
Cleaning and Data Precautions
Instructions for product cleaning and safeguarding data.
System Support and Capacity
Details on OS support, storage, and memory capacity.
Chapter 02: Preparations
Checking Components
Verifying all included parts and accessories upon unboxing.
Connection Box Contents
Listing components included within the connection box.
Product Parts Identification
Detailed description of each product component and its function.
Display and Port Descriptions
Explanation of the display, its buttons, and available ports.
Installation Guide
Guidance for product installation, ventilation, and wall mounting.
Wall Mount Kit Specifications
Specifications and procedures for wall mounting the product.
Chapter 03: Basics
Touchscreen Usage and Precautions
Proper operation of the touchscreen and essential care instructions.
Touchscreen Gestures and Text Entry
Explains interaction gestures and entering text via the on-screen keyboard.
Keyboard Layouts and Text Input
Guide to using the on-screen keyboard and changing layouts.
Windows Configuration and Control
Settings for Windows, Action Center, and screen unlocking.
BIOS Setup and Volume Management
Accessing BIOS and managing system volume levels.
Chapter 04: Menu
Picture Settings Adjustment
Customizing picture mode, brightness, contrast, sharpness, and color.
Onscreen Display Configuration
Adjusting menu transparency, language, and display time.
Support
Product Support Services
Information on self-diagnosis, software updates, and resetting settings.
Chapter 05: Troubleshooting Guide
Troubleshooting Common Issues
Solutions for screen, sound, touch, and other operational problems.
Windows Recovery Function
Steps to reinstall Windows using the built-in recovery feature.
Chapter 06: Specifications
General Product Specifications
Technical details including model, size, resolution, and power supply.
Receipt Printer and Sensor Specs
Specifications for the receipt printer and QR code/bar code sensor.
Chapter 07: Appendix
Pay Service Responsibility
Explains service costs, customer-caused damage, and other payable issues.
Afterimage Burn-in Prevention
Guidance on preventing screen burn-in and smudges.
License Information
Details regarding open-source licenses used in the product.
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