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Canon Manuals
Printer
Colorado M5
Operation manual
Canon Colorado M5 Operation Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1 Introduction
About this Guide
About the Users
About the Colorado M-Series
Safe Use
Notes for the Reader
Available Documentation
Optional Features
Chapter 2 Safety Information
Safety and Environment Information
Safety System
Chapter 3 Explore the System
The Components of the Printer - Media Output Side
The Components of the Roll Winder
The Components of the Printer Sides
The Components of the Printer - Media Input Side
The Components of the Media Drawer
The Components of the Printer - Top Cover Open
Chapter 4 Handle the Media
Media Specifications
General Workflow for Using Media
Configure Media in the RIP
Manage Media Profiles in ONYX
Install a Downloaded Media Profile in ONYX
Create a New Media Profile in ONYX
Copy an Existing Media Profile and Edit It in ONYX
Sync and Delete Media Types in ONYX
Manage Media Profiles in Caldera
Install a Downloaded Media Profile in Caldera
Create a New Media Profile in Caldera
Copy an Existing Media Profile in Caldera and Edit It
Sync and Delete Media Types in Caldera
Flxfinish⁺ in the RIP
White Ink in the RIP
Choose a Media Category
Change the Media Settings
Select a Print Mode
Prepare Media for Printing
Load a Media Roll (Position 1)
Load a Media Roll (Position 2)
Load a Media Roll for Inside Printing
Load Flexible Media for Outside Printing
Load Flexible Media for Inside Printing
Calibrate the Media
Add a Leading or Trailing Strip
Load a Take-Up Roll Core Onto the Roll Winder
Print with or Without Winding
Winding Options
Print and Wind Without a Tension Bar
Print and Wind with a Tension Bar
Print and Wind with a Locked Tension Bar
Print Without Winding
Move Media Manually
Feed and Retract Media Manually
Transport Media by Manual Control
Transport Media by Distance
Print on the Inside of a Media Roll
Print Double-Sided with Automatic Cut
Print Double-Sided with Manual Cut
Cut and Unload Media
Cut the Media
Cut the Media (Manual)
Autocut
Unload a Take-Up Media Roll from the Roll Winder
Unload a Media Roll from the Drawer
Chapter 5 Print a Job
General Workflow for Printing a Job
Print a Job
Perform Actions on a Submitted Job
Status on the Operator Panel
Use the Prismasync Remote Control App
Maintain the System
Maintain the Print Quality
Guidelines to Maintain the Print Quality
Start Automatic Maintenance
Start Manual Maintenance
Start Periodic Maintenance
Clean the Maintenance Station
Clean the Matrix Plate Area and the Black Protection Cover
Clean the MC Scanner
Clean the Platen
Clean the Buffer Plate
Vacuum the Chiller and Check the Fluid Level
Clean the Ink Unit
Clean the Mirrors
Clean the Ruler
Maintain the Printer
Refill Ink
Replace the Maintenance Tray
Replace the Tissue Cassette
Replace the Knife
Replace the Filters
Replace the Aerosol Filters
Replace the Lubricators
Replace the Rollers of the Xtran Pinch
Refill the Chiller
List of Colorado M-Series Maintenance Materials
Chapter 7 Improve Quality
General Workflow for Improving Quality
Print a Printhead Quality Check Chart
Print a Demo Print
Analyze the Printhead Quality Check Chart
Calibrate the Printhead
Calibrate the Printhead Carriage
Configure the Network and Security Settings
Configure the Network
Configure Remote Assistance
Log in as a System Administrator
Open the Settings Editor
Configure Time Synchronization
Change the System Administrator Password
Configure a Mail Server for Password Recovery and Notifications
Troubleshoot the Mail Server Configuration
Recover the System Administrator Password
Security in the System
Certificates Overview
Import a Trusted Certificate
Enable the Use of HTTPS
Troubleshoot the Use of HTTPS
Change the HTTPS Security Settings
Configure Prismasync Remote Control
Test Prismasync Remote Control
Manage Users for Prismasync Remote Control
Make a Backup
Restore a Backup
Enable System Installation from USB
Troubleshooting and Support
Tips and Tricks
General Support
Change the Regional Settings
Set the Energy Save Modes
Download an Account Log File
Configure, Download, and Install Software Updates from on Remote Service
Configure, Upload and Install Operating System Updates from a File
Install a License Via ORS
Install a License Received Via E-Mail
Move the Printer
Turn the Printer on and off
General Troubleshooting
Stop the Printer
Restart the Printer
Remove All Jobs
Download Data Log Files
Download the Last Received Job File
Enable Extended Printhead Logging
Turn the Printer on after a Power Cut
Remove Media from the Paper Path
Replace a Drive Gear on a Media Shaft
Cancel the Replacement of a Maintenance Tray
Solve Specific Quality Problems
Zebra Banding
Gradient Banding
Lines at Swath Boundary
Lines Within Swaths
Wrinkles
Vertical Banding
Micro-Uniformity/Graininess
Media Touches
Misalignment between Gloss and Matte in Flxfinish+ Mode
Solve Specific Media Transport Problems
Bulging Media
Wrinkling Media
Waves in Media
Curling Media
Drifting Media
Slipping Media During Calibration
Clean Pollution on the Printer
Guidelines for Cleaning Uncured Ink
Clean the Media Cover
Clean the Guide Plate and Replace the Foams and Roller Assy
Error Codes Overview
Chapter 10 Regulation Notices
Index
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Colorado M-series
Extended operation guide
© 2023 Canon Production Printing
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Table of Contents
Troubleshooting
Troubleshooting and support
291
General troubleshooting
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Summarization of Contents
Chapter 1 Introduction
About this guide
This guide is written for worldwide markets and describes the complete workflow of the printer.
Safe use
Guidelines and precautions to ensure safe operation of the Colorado M-series printer.
Optional features
Details on software licenses and hardware options that extend the functionality of the Colorado M-series.
Chapter 2 Safety information
Safety and Environment Information
Important user information regarding safety, warnings, and environmental considerations for the printing system.
Warning and caution indicators
Explanation of symbols used to categorize the level of seriousness of hazards.
Chapter 3 Explore the system
The components of the printer - media output side
Identifies components accessible from the media output side, including the operator panel and roll winder.
The components of the printer - media input side
Details components accessible from the media input side, such as the maintenance tray and printhead access.
The components of the media drawer
Explains the components within the media drawer, related to loading media rolls.
Chapter 4 Handle the media
Media specifications
Provides technical specifications for media, including roll width, weight, diameter, and thickness.
Configure media in the RIP
Instructions for managing media profiles within the RIP software (ONYX and Caldera).
Calibrate the media
Procedure for calibrating media to ensure optimal print quality and media step accuracy.
Print with or without winding
Describes different winding options and their applicability to various media types.
Chapter 5 Print a job
General workflow for printing a job
Outlines the general workflow from RIP preparation to printing and mobile app monitoring.
Print a job
Steps for submitting and printing a job via the RIP software.
Perform actions on a submitted job
Details on how to control active jobs via the operator panel, such as pause, resume, stop, and cancel.
Chapter 6 Maintain the system
Maintain the print quality
Guidelines and procedures for maintaining optimal print quality through regular maintenance actions.
Refill ink
Instructions on how to refill ink bottles safely and efficiently.
Replace the filters
Procedure for replacing emission or exhaust filters without service assistance.
Chapter 7 Improve quality
General workflow for improving quality
A workflow to solve quality problems and improve print output by following specific steps.
Print a printhead quality check chart
Steps to print a chart for checking printhead quality and identifying issues.
Calibrate the printhead
Procedure to optimize printhead performance and color density by performing calibration.
Chapter 8 Configure the network and security settings
Configure the network
Instructions for changing network configuration settings on the user panel.
Log in as a System administrator
Steps to log in as a System administrator to change system settings.
Security in the system
Overview of security features, ports, and protocols used by the Colorado M-series.
Chapter 9 Troubleshooting and support
Tips and tricks
Useful tips and tricks for optimal use of the Colorado M-series printer.
General support
Information on how to change regional settings and set energy-saving modes.
Error codes overview
A list of common error codes, their messages, and recommended actions.
Chapter 10 Regulation Notices
Grounding (Finland; FI, Norway; NO, Sweden; SE and Denmark; DK)
Regulations regarding proper grounding and power connection for the machine.
FCC (USA)
Compliance information regarding FCC rules for Class A digital devices.
REACH compliance (EEA including Switzerland)
Information regarding REACH regulation and SVHC substances in articles.
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