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ELECTRO FREEZE Manuals
Freezer
GEN-5400
Operator's manual
ELECTRO FREEZE GEN-5400 Operator's Manual
Soft serve freezer
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Understand Signal Words
Follow Safety Instructions
Operate Safely
Safety Decal Locations
Table of Contents
Introduction
Note to Installer
Uncrating and Inspection
Installation
Electrical Requirements
Electrical Connections
Specifications
Particulars
Data Plate
Reference Information
Installation Date
Dimensions
Part Names and Functions
Operator Controls
Operator Display Menus
Disassembly and Cleaning
Cleaning Accessories
Disassembly Instructions
Cleaning Instructions
Cleaning and Lubricating - MTS Assembly
Assembly
Start-Up Instructions
Sanitizing Instructions
Priming
Closing Procedures
Draining Product
Soft Serve Information
Overrun
Overrun Adjustment
Rerun
Routine Maintenance
Troubleshooting Tables
Replacement Parts
Electro Freeze Soft Serve Model Gen-5400 Replacement Parts Orders
Table of Contents
Accessories
O-Ring Chart
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Quick Links
1
Installation
2
Part Names and Functions
3
Troubleshooting Tables
4
Replacement Parts
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OPERATOR'S MANUAL
with Illustrated Parts List
Soft Serve Freezer
Model GEN-5400
184297— 6/17
H.C. Duke & Son, LLC.
P/N 184297 June 2017
Printed In U.S.A.
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Table of Contents
8
Electro Freeze Soft Serve Model Gen-5400 Replacement Parts Orders
75
Table of Contents
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Summarization of Contents
Safety First!
Recognize Safety Information
Understand the meaning of safety alert symbols and their importance for personal injury prevention.
Understand Signal Words
Learn the significance of DANGER, WARNING, and CAUTION signal words used with safety alerts.
Follow Safety Instructions
Read and understand all safety messages, including decals, for safe operation.
Operate Safely and Cautions
Safe Operating Practices
Ensure staff awareness of capabilities and prohibit untrained personnel from operating or servicing the freezer.
General Cautions
Highlights specific safety precautions for operating the freezer, including trained personnel and children.
Safety Decal Locations
Decal Information and Ordering
Details the purpose, location, and ordering process for safety decals on the freezer.
Introduction and Installer Notes
Product Overview
Describes the GEN-5400 freezer's capability to produce soft serve products and its temperature range.
Installation and Warranty Requirements
Emphasizes professional installation, servicing, and warranty registration for proper operation.
Installation and Electrical Requirements
Installation Guidelines
Covers indoor use, clearances, and leveling requirements for proper freezer installation.
Electrical Specifications
Details electrical specifications, voltage tolerance, and the necessity of a proper earth ground.
Specifications
Product Particulars
Lists detailed specifications of the GEN-5400 freezer, including dimensions, weight, and component ratings.
Part Names and Functions
Dispense Head Components
Identifies and describes components of the dispense head assembly, including plungers, O-rings, and handles.
Beater Shaft Assembly Components
Details parts of the beater shaft assembly, including shaft, bushing, blades, and seals.
Mix Transfer System (MTS) Components
Identifies and illustrates parts of the Mix Transfer System (MTS), including hoses, clamps, and sensors.
Operator Controls
Control Panel Overview
Describes the function buttons, OFF key, navigation pad, and freeze symbol on the control panel.
Mode Indicators and Functions
Explains the operation modes (OFF, FRZ, Standby) and functions like Wash/Clean Mode and Information Window.
Operator Display Menus
Accessing and Navigating Menus
Instructions on how to enter and navigate the operator display menus for settings.
Operator Menu Options Explained
Lists and explains various operator menu options like Basic Settings, Actual Temps, Event Log, and Error Log.
Disassembly and Cleaning
Safety Before Disassembly
Emphasizes depressurizing the freezer and ensuring power is off before disassembling for safety.
Essential Cleaning Tools
Lists and describes the specific brushes, tools, and lubricants provided for cleaning and maintenance.
Assembly Procedures
Shaft Seal and Beater Assembly
Guides on assembling the shaft seal, beater shaft, and scraper blades, including proper lubrication.
MTS Hose Assembly Installation
Steps for assembling and installing the MTS hose assembly, including clamps and tube connections.
Start-up and Closing Procedures
Sanitizing the Freezer
Crucial steps for sanitizing the freezer before operation, including preparing solutions and immersing parts.
Priming for Product Dispensing
Guides on priming the freezer to remove air and sanitizer, ensuring proper overrun for the first product cycle.
Daily Product Draining
Daily procedure for draining frozen product from cylinders, rinsing, and preparing for disassembly.
Soft Serve Information
Understanding Overrun
Explains what overrun is, its importance for product quality, and how to measure it using a formula.
Overrun Adjustment
Details how air meters regulate overrun and advises on selecting the correct meter for optimal product.
Routine Maintenance
Daily Maintenance Tasks
Lists essential daily tasks including disassembly, cleaning, sanitizing, and checking seals and hoses.
As Needed and Weekly Tasks
Covers tasks to be performed as needed (MTS cover, hose replacement) and weekly checks of parts and couplings.
Monthly Checks and Schedules
Outlines monthly testing of the head switch, condenser checks, and periodic maintenance schedules.
Troubleshooting Tables
General Safety and Refrigerant Handling
Safety precautions for troubleshooting and important notes on refrigerant handling and environmental protection.
Unit Operation and Product Issues
Addresses common problems like unit not operating, mix leaks, and dispensed product issues.
Dispensing and Temperature Problems
Troubleshooting steps for slow dispensing, hard product, and continuous freezing cycles.
VQM Error Codes
Communication and System Errors
Lists VQM error codes related to communication issues between main board and user interface, causing system shutdowns.
Refrigeration and Temperature Errors
Details error codes for refrigeration issues, including cylinder, cabinet, and temperature problems.
Operational and Pressure Errors
Explains errors related to head switch, motor overload, pump pressure, and system pressure issues.
Replacement Parts Orders
Ordering Replacement Parts
Provides instructions and contact information for ordering replacement parts for the freezer.
Figure 1 Head Assembly
Head Assembly Components and Part Numbers
Illustrates the head assembly and lists part numbers for each component, including O-rings and plungers.
Figure 5 Cabinet Parts
Cabinet Components and Air Meters
Shows the cabinet parts and lists associated air meter part numbers for identification.
Figure 8 Switch Box
Switch Box Electrical Components
Visual breakdown of the switch box's top and front views, highlighting electrical components and connections.
Figure 12 Gear Reducers
Gear Reducer Components and Specifications
Shows the gear reducer assembly and lists part numbers, dimensions, and lubrication details.
Accessories
Cleaning and Maintenance Accessories
Lists various accessories available for cleaning, maintenance, and operation, including brushes, sanitizers, and tools.
O-Ring Chart
O-Ring Identification and Part Numbers
Provides a visual chart to identify O-rings and their corresponding part numbers for replacement.
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