Technical Support - ACRONIS TRUE IMAGE ENTERPRISE SERVER 8.0 User Manual

Ahead InCD — available on Nero website freely for Ahead Nero Burning Rom users
(usually bundled with Nero);
Veritas DLA and all its OEM versions (e.g. HP DLA);
Pinnacle InstantCD/DVD.
In general the program also supports all other DVD UDF burst recording software,
but the aforementioned applications was tested by Acronis for compatibility with
Acronis True Image Enterprise Server .
To enable image recording to DVD in Acronis True Image Enterprise Server you
should do the following:
Install DVD UDF recording software;
Format DVD discs. DVD+RW and DVD-RW discs can be formatted in any of the
aforementioned applications, while DVD+R formatting is currently supported by
Roxio DirectCD only;
Run Acronis True Image Enterprise Server , insert formatted DVD disc into your
DVD+RW or DVD-RW drive and create an image. No other special actions are
required.
Images stored on DVD discs can be restored from both under Windows, and when
Acronis True Image Enterprise Server is loaded from its bootable media.
Besides, there's another way to burn an image to a DVD disc. Using Acronis True
Image Enterprise Server you can create a hard disk image on your hard disk to burn
it using the installed DVD recording application to a DVD disc afterwards. You will
be able to restore images from such discs from both under Windows, and when
Acronis True Image Enterprise Server is loaded from the bootable media.
13.3

Technical support

Users of legally purchased copies of Acronis True Image Enterprise Server are
entitled to free e-mail technical support from Acronis. If you have installation or
working problems that you can't solve by yourself using this manual and the
readme.txt file, e-mail the technical support team.
Before you
http://www.acronis.com/registration/
When e-mailing technical support, you must provide the registration number of your
Acronis True Image Enterprise Server copy, bundled with the program.
For more information visit
Technical support email address: support@acronis.com.
Acronis Inc.,
395 Oyster Point Boulevard, Ste 115
South San Francisco, CA 94530
http://www.acronis.com
info@acronis.com
Copyright © Acronis, Inc., 2000-2005
do this, you
http://www.acronis.com/support/
will have to
or by mail.
Troubleshooting
register your copy at
97