Supported Storage Media; Technical Support - ACRONIS TRUE IMAGE ECHO - SERVER FOR WINDOWS User Manual

Reiser4
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Linux SWAP
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XFS
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JFS
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DFS
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If a file system is not supported or is corrupted, Acronis True Image Echo Server can copy
data using a sector-by-sector approach.
For XFS and JFS file systems the partition resizing feature is not supported.

1.3.2 Supported storage media

Hard disk drives
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Networked storage devices such as Storage Area Networks (SANs) and Network
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Attached Storage (NAS)
Tape libraries, autoloaders, SCSI tape drives
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IDE and SCSI RAID controllers of any level
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FTP-servers*
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CD-R/RW, DVD-R/RW, DVD+R (including double-layer DVD+R), DVD+RW, DVD-
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RAM**
USB 1.0 / 2.0, FireWire (IEEE-1394) and PC card storage devices
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® ®
ZIP , Jaz and other removable media
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* - Data recovery directly from an FTP-server will require the archive to consist of files no
more than 2GB in size, so please note this during the backup image
recommended that you change the source computer firewall settings to disable the
Routing and Remote Access Windows service. The previous versions of the software
recommended for the target FTP-server the usage of passive mode for file transfers and
usage of ports 20 and 21 at the source computer for both TCP and UDP protocols. The
current version has no such limitations: you can use active or passive mode and any port,
changing the default settings at Options->Backup Options->Advanced settings.
** - Burned rewritable discs cannot be read in Linux without kernel patch.

1.4 Technical support

As part of a purchased annual Support charge you are entitled to Technical Support as
follows: to the extent that electronic services are available, you may electronically access
at no additional charge, Support services for the Software, which Acronis shall endeavor
to make available twenty four (24) hours a day, seven (7) days per week. Such electronic
services may include, but are not limited to: user forums; software-specific information;
hints and tips; bug fix retrieval via the internet; software maintenance and demonstration
code retrieval via a WAN-accessible FTP server; and access to a problem resolution
database via Acronis customer support system.
Support shall consist of supplying telephone or other electronic support to you in order to
help you locate and, on its own, correct problems with the Software and supplying
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creation. It is