Page 1
Heat Pump User Manual Comprehensive version...
Page 2
This manual is suitable for below heat pumps: Abbreviations Details Model Air source heat pump hot water CGK/C-XX, series CGK/D-XX Air source heat pump heating + hot CGK/C-XX, water series CGK/D-XX Air source heat pump heating + CGK/C-XX (HC), cooling series CGK/D-XX(HC) SP-H Swimming pool heat pump heating...
1. Attentions This appliance is not intended for use by persons, including Be sure to read this manual before use. children, with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Page 5
Use a dedicated socket for this unit, otherwise malfunction may Do not touch the air outlet grill when fan motor is running. occur. When running the unit, never cover clothes, plastic cloth or any Water or any kind of liquid is strictly forbidden to be poured into other material that block ventilation on the product which will the product, or may case creepage or breakdown of the product.
2. Installation (1) Heat pump installation location and attentions * Heat pump is not allowed to be installed in the place where combustible gas may leaks. * Heat pump is not allowed to be installed in the place where there is oil or corrosion gas released.
(2) Installation diagram and tips (for reference only, installation shall be based on actual project demand) *for hot water and floor heating...
Page 8
*for heating/cooling Tips for installation related to the water pipe part: Install a valve at the highest point of each water circulations for releasing air from water system. * A Y filter is very important in front of circulating water pump of heat pump.
(3) Pre-start up Checking before pre-start up ① Check if the water pipe are connected well and if there is any ● leakage. The water supply valve are open. Make sure the water flow is enough and meet the demand of the ●...
HT series (2) Buttons function ↓ ↓ ↓ ↓ ↓ Clock power “Power” button (2)1.1 Under unlock state, press this button for 1second, can turn on and turn off heat pump.
(2)1.2 Under other state, press this button, can return main interface. (2)1.3 Under locking state, press this button for 5 seconds, can unlock buttons. “M” button Under main interface, press “M” button, can query the working status parameters “+”and “-“ button (2)2.1 Turns page, change value.
Page 15
light is very weak, all buttons are locked now, any touching is invalid. Unlock buttons Press “power” button for 3sec, when hear “Du” voice, move finger, now background light is strong, all buttons are unlocked, the lock symbol disappear. (if there is not operating on buttons for 60sec, buttons will be locked automatically, and displays lock symbol) ...
Way 2: Refer to “Table 3: user parameters query and setting” in P15. All user parameters can be set by the same way. Floor heating water temperature only can be set by this way. (4) Parameters query and setting operation ①...
Page 17
Code Meaning Note Water tank temp and Displayed at the main interface code floor heating water temp Same meaning for all series Air heat exchanger 1 lowest tube temp Same meaning for all series Inlet gas temperature of compressor 1 Same meaning for all series Outlet gas temperature of compressor 1...
Page 18
lowest tube temp Same meaning for all series Inlet gas temperature of compressor 2 Same meaning for all series Outlet gas temperature of compressor 2 Compressor 2 current Same meaning for all series For HW and HH and SP-H series, Electric expansion valve 2 rated heating capacity less than open degree...
Page 19
D. SP-H and SP-HC series: has been installed in titanium heat exchanger by factory. ② User parameters query and setting (ON and OFF status can set) How to enter? A. Under main interface, press “M” for 3seconds, enter user parameter query interface, then press “+”and “-“ button , can query L2 to L10 value.
Page 20
Setting Code Meaning Factory setting range Hot water tank temp drop (or increase) for 2℃~ SP-H and SP-HC: 3℃ compressor restart at 25℃ Other series: 5℃ heating (or cooling) mode 1. SP-H and SP-HC: Preset water tank 35℃ 30℃~ temperature of hot water 2.
Compressor protect 0(0: will not detect 0~40A current setting current) Water temp setting of 45℃ 20-55℃ Remarks: for HH series floor heating Floor heating water temp 2℃ drop for compressor 2-15℃ Remarks: for HH series restart Remarks: L3 setting range upper limit F1 is different for different series. (5) Error code Error code Meaning...
Page 22
Er11 Time limit for locking heat pump reached Er12 Outlet gas temp of compressor 1 too high error Er13 Outlet gas temp of compressor 2 too high error Er15 Water tank temp sensor error Er16 Air heat exchanger 1 lowest tube temp sensor error Er17 Air heat exchanger 2 lowest tube temp sensor error Er18...
Page 23
Er44 Ambient temp too low protection Outlet water temp too high error at heating (or hot Er45 water) mode (6) Other operation ① Clock setting A. At main interface, press “clock” button for 5 seconds, enter clock setting interface B. At clock interface, press “clock” button, then “hour” flash, press “+”or “-”button,can set hour.
Page 24
setting. Now press “+”or“-”button, can switch timer groups, there are 4 groups ON/OFF timer. B. When group 1 ON timer flashing, press “clock” button, enter group 1 ON timer “hour” setting interface, “hour” flash, then press “+”or“-”button,then can set “hour” for group 1 ON timer. C.
Page 25
only valid for HW, HT series. I. How to cancel timer? At timer interface, press “clock” button for 5seconds, when the ON and OFF signal disappear, then press “power” button to confirm, can cancel current group ON/OFF timer. ③ Forced defrosting A.
(7) Working modes ① ,HW, HT, SP-H series The three series mainly used to supply hot water, (sometimes used for house heating), have only one working mode: hot water mode. 1.1 When hot water tank temp ≤L3- L2, heat pump start to heat. 1.2 When hot water tank temp ≥L3, heat pump stop heating.
Page 27
3-way valve doesn’t have electricity When hot water reach preset temp, heat pump stop, then ● check heating side water temp automatically, if heating side water temp doesn’t reach preset temp, then 3-way valve will get electricity, and meanwhile heat pump start. When heating system water temp reach preset temp, heat pump stop to standby.
Fan motor doesn’t work. Compressor stops first, then start. Circulating water pump doesn’t stop. (8) Electrical component controlling ① Compressor (installed inside heat pump) 1.1 Compressor start / stop according to water tank (or heating system) real temperature and preset temp. 1.2 After compressor stops, should need at least 3min, then it can restart again.
Page 29
3.2 HH series If change to hot water mode, circulating water pump start/stop together with compressor. If change to hot water + heating mode, circulating water pump doesn’t stop. 3.3 SP-H, SP-HC series Circulating water pump doesn’t stop. ④ Fan motor (installed inside heat pump) 4.1 Normally, fan motor start in advance than compressor, and stop at the same time as compressor.
Page 30
error code. 5.2.3 Ambient temp ≥L5+2℃; 5.2.4 Water level switch has error 5.2.5 Low level switch disconnects Any of above condition is met, electric heater stops. 5.3 When defrosting, forced defrosting, secondary anti-freeze, electric heater is forced to start. 5.4 Except there is water level error, hot water tank temp sensor error, when there is other temp error, high and low pressure error protection, electric heater will start.
Page 31
models use electric expansion valve. The controlling is too complicated, and users needn’t know this, so we don’t introduce here. ⑧ Return water valve Only HW, HT series has return water valve function. 8.1 Condition of return water valve open (all below condition should be met): 8.1.1 Low water level switch connects 8.1.2 Water tank temp ≥L6 + 5...
Page 32
time, until high water level switch connects, this valve will recover normal controlling function. 9.2 When select there is not cool water compensating timer, system can compensate cool water at any time. 9.3 When select there is cool water compensating timer, system can compensate cool water only in cool water compensating timer period.
Page 33
close. ⑩ Linkage switch 10.1 Linkage switch is input OF/OFF signal, heat pump can be turned on/off by the signal. 10.2 When operating panel is under on state, if linkage signal is on, heat pump keep on state. If linkage signal is off, heat pump will be turned off.
Part 3. Maintenance and repairing (1) Daily maintenance Heat pump is high automatic equipment, if can check and maintain periodically, the stability and lifetime of heat pump will increase greatly. ① When using and maintain the heat pump, please note: all security device have been set before leave factory, please don’t adjust anymore.
Page 35
heat exchanger for 2 hours.This work should by done by qualified person. Cleaning of the filter: The Y-filter must be cleaned regularly to ensure the water flow of the water system. (4) Gas charging Refrigerant is used for transferring energy during heating and cooling operation.If refrigerant is not enough,it will decrease the efficiency directly.Please pay attention to below items during gas charging.
(4) Error code and repairing When below error happen, controller will alarm and display error code. Error Error Possible reason Method to repair code 1. Check if water tank temp probe is installed correctly 1. Real water temp 2.1 Release air from is too high but highest position of probe can’t detect...
Page 37
1. Lack of 1. Repair leakage and refrigerant refill refrigerant 2. Water pump is 2. Change a bigger Outlet gas Er12 too small water pump temp too high Er13 3. Water pipe is too 3. Change bigger size error small water pipe 4.
(3) Other problem and repairing No Error Possible reason Method 1. Power supply cable is 1. Cut off the power Heat pump loose supply to check doesn’t run 2. The fuse of power supply and repair. is fused. 2. Change the fuse. 1.
Page 39
3. Compressor lack of oil for compressor 1. Fan blade fixing screw is 1. Tight the screw loose Fan motor 2. Change fan motor 2. Fan motor damaged doesn’t run 3. Change the 3. Fan motor capacitance capacitance damaged 1. Check leakage and Compressor 1.
Warranty card Product model: Bar code: Buyer Address Invoice Date Repair Repair record Repairer date...
Page 41
Items of warranty: 1. Warranty terms: ; Within warranty, any problem because of quality, please contact us for support. 2. When repair needed, please show the warranty card and invoice of order or other proof. 3. We don’t afford the problem that is caused by re-fitment or adding other function by user.
Need help?
Do you have a question about the CGK/C Series and is the answer not in the manual?
Questions and answers