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Table of Contents
Troubleshooting
Related Manuals for Supermicro SuperServer SSG-520P-ACTR12H
Summarization of Contents
Preface
About this Manual
Manual's purpose, target audience, and scope.
Notes
Key links for drivers, utilities, safety info, and support contact.
Secure Data Deletion
Information on the tool for securely erasing data from storage devices.
Warnings
Explains the meaning of warning symbols used throughout the manual.
Introduction
1.1 Overview
Outlines server functions, features, specifications, and capabilities.
1.2 System Features
Details front and rear views of the system and its components.
1.3 System Architecture
Shows the locations of main electronic components within the system.
1.4 Motherboard Layout
Illustrates motherboard layout with jumper, connector, and LED locations.
Server Installation
2.1 Overview
Introduces rack mounting advice and component installation guidance.
2.2 Unpacking the System
Instructions for inspecting and unpacking the server system.
2.3 Preparing for Setup
Covers setup location, rack, and server precautions, and considerations.
2.4 Installing the Rails
Guidelines for installing rack mounting rails onto the chassis and rack.
2.5 Installing the Chassis into a Rack
Details the procedure for mounting the server chassis into the rack.
Maintenance and Component Installation
3.1 Removing Power
Procedure to safely remove power from the system before maintenance.
3.2 Accessing the System
Instructions on how to remove the chassis top cover for internal access.
3.3 Processor and Heatsink Installation
Step-by-step guide for installing the CPU and heatsink module (PHM).
3.4 Memory
Covers memory support, population guidelines, and installation procedures.
3.5 Motherboard Battery
Instructions for replacing the motherboard lithium battery.
3.6 Storage Drives
Details on installing and removing hot-swap storage drives.
3.7 System Cooling
Information on system fans and air shrouds for cooling.
3.8 Power Supply
Explains redundant power supplies and how to change a module.
3.9 PCI Expansion Cards
Guide to installing PCI expansion cards into available slots.
3.10 Cable Routing Diagram
Illustrates proper cable routing for airflow and system management.
Motherboard Connections
4.1 Input/Output Ports
Describes rear I/O ports including LAN, USB, and VGA.
4.2 Power Connections
Details the main power and CPU power connector requirements.
4.3 Headers and Connectors
Explains fan headers, SGPIO, DOM power, TPM, and standby power connectors.
4.4 Jumpers
Describes jumper settings for modifying motherboard operation, like ME Manufacturing.
4.5 LED Indicators
Explains the meaning of various LEDs on the motherboard and chassis.
Software Installation and Configuration
5.1 Microsoft Windows OS Installation
Guide for installing the Windows OS, including RAID driver loading.
5.2 Driver Installation
Instructions for downloading and installing system drivers from the Supermicro website.
5.3 SuperDoctor® 5
Overview of SuperDoctor 5 for system monitoring and management.
5.4 BMC
Information on the Baseboard Management Controller (BMC) and its admin password.
Optional Components
6.1 Additional Storage Drives
Information on supported rear hot-swap storage drives.
6.2 Storage Control Card and Cable(s)
Details on Supermicro storage controller cards and options.
6.3 TPM Security Module
Information about the Trusted Platform Module (TPM) and its installation.
6.4 Intel Virtual RAID on CPU (VROC)
Configuration details for Intel VROC for NVMe RAID setups.
Troubleshooting and Support
7.1 Information Resources
Lists Supermicro website links for specifications, downloads, and support.
7.2 BMC Interface
Overview of the BMC interface for remote management and monitoring.
7.3 Troubleshooting Procedures
General techniques and specific procedures for common system issues.
7.4 Crash Dump Using the BMC Dashboard
How to download crash dumps from the BMC for error analysis.
7.5 CMOS Clear
Procedure for clearing CMOS settings and passwords.
7.6 BMC Reset
Instructions for resetting the BMC to default or updating firmware.
7.7 Where to Get Replacement Components
Guidance on purchasing replacement parts from authorized sources.
7.8 Reporting an Issue
Steps for contacting technical support and providing necessary system information.
7.9 Feedback
How to provide feedback on the user manuals.
7.10 Contacting Supermicro
Contact information for Supermicro headquarters, Europe, and Asia-Pacific offices.
Standardized Warning Statements for AC Systems
About Standardized Warning Statements
Explains the purpose and scope of industry standard warnings.
Warning Definition
Defines the meaning of the general warning symbol and its implications.
Power Disconnection Warning
Crucial warning to disconnect all power sources before accessing internal components.
Equipment Installation
Warning that only trained personnel should install or service equipment.
Restricted Area
Warning about accessing areas requiring special tools, locks, or keys.
Battery Handling
Warning about the danger of battery explosion and proper replacement/disposal.
Power Cable and AC Adapter
Warning about using only provided or designated cables and adapters.
System Specifications
Processors
Details on supported Intel Xeon Scalable processors.
Chipset
Information about the Intel PCH C621A chipset.
BIOS
Specifies the BIOS type and size.
Memory
Details on memory capacity, type, speed, and slot configuration.
Storage Drives
Lists supported storage drive types and bay configurations.
PCI Expansion Slots
Details on the types and number of available PCI-Express slots.
Input/Output
Lists available LAN, USB, and VGA ports.
Motherboard
Specifies the motherboard model and dimensions.
Chassis
Specifies the chassis model and dimensions.
System Cooling
Details on fans and air shrouds for system cooling.
Power Supply
Information on the power supply model, wattage, and AC input.
Operating Environment
Specifies operating temperature and humidity ranges.
Certified Safety Models
Lists safety certifications like UL and CSA.
Regulatory Compliance
Lists regulatory compliance standards (FCC, CE, etc.).
Perchlorate Warning
Specific warning regarding lithium coin cells and perchlorate materials.
BSMI Compliance
Declaration of the presence of restricted substances.
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