Download
Share
Print this page
Supermicro Storage SuperServer SSG-521E-E1CR24H User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. Storage SuperServer SSG-521E-E1CR24H
  6. User manual
Supermicro Storage SuperServer SSG-521E-E1CR24H User Manual

Supermicro Storage SuperServer SSG-521E-E1CR24H User Manual

Hide thumbs

Advertisement

Quick Links

Download this manual
Storage SuperServer
®
SSG-521E-E1CR24H
SSG-521E-E1CR24L
USER'S MANUAL
Revision 1.0b

Advertisement

loading
Need help?

Need help?

Do you have a question about the Storage SuperServer SSG-521E-E1CR24H and is the answer not in the manual?

Questions and answers

Related Manuals for Supermicro Storage SuperServer SSG-521E-E1CR24H

Summary of Contents for Supermicro Storage SuperServer SSG-521E-E1CR24H

  • Page 1 Storage SuperServer ® SSG-521E-E1CR24H SSG-521E-E1CR24L USER’S MANUAL Revision 1.0b...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.

  • Page 3: About This Manual

    If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 Models ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................13 1.3 System Architecture ......................15 1.4 Motherboard Layout ......................17 Quick Reference Table ......................18 Motherboard Block Diagram .....................20 Chapter 2 Server Installation 2.1 Overview ..........................21 2.2 Unpacking the System .......................21...
  • Page 5 Preface 2.5 Installing the Cable Management Arm ................31 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................34 3.2 Accessing the System ......................35 Removing the Top Cover ....................35 Removing the Mid-chassis Cover ..................35 Rear Cover ........................36 Removing the Rear Cover .....................36 3.3 Processor and Heatsink Installation ...................37 The 5th/4th Generation Intel Xeon Scalable Processor ...........37 Overview of the Processor Carrier Assembly ..............38...
  • Page 6 Preface X13 Cable Plan - 2U 24 Simply Double (Default Configuration) ........69 X13 Cable Plan - 2U 24 Simply Double (2x NVMe) ............70 X13 Cable Plan - 2U 24 Simply Double (4x NVMe) ............71 Cable Plan - NVMe/SATA Backplane ................72 Root Port Sequence ......................72 Chapter 4 Motherboard Connections 4.1 Power Connections ......................73...
  • Page 7 Preface Chapter 7 Troubleshooting and Support 7.1 Information Resources ......................100 Website ...........................100 Direct Links for the SSG-521E-E1CR24H/SSG-521E-E1CR24L System ....100 Direct Links for General Support and Information .............100 7.2 Baseboard Management Controller (BMC) ...............101 7.3 Troubleshooting Procedures ...................102 General Technique ......................102 No Power to the System ....................102 No Video .........................103 System Boot Failure .......................103...

  • Page 8: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    Form Factor 2U: (WxHxD) 17.2 x 3.5 x 34 in. A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SSG-521E-E1CR24H/SSG-521E-E1CR24L have been certified as compliant with UL or CSA: 826S-R16X13 or 826S-16.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Front View Control Panel Figure 1-1. Front View System Features: Front Feature Description Control Panel Front control panel with LEDs and buttons (see Control Panel for details) Logical Storage Drive Numbers Item...

  • Page 11: Drive Carrier Indicators

    Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.

  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel Power Button UID Button/LED Power LED Drive Activity LED NIC (LAN2) LED NIC (LAN1) LED Information LED Power Fail LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supplies to the Power Button server but maintains standby power.

  • Page 13: Rear View

    Chapter 1: Introduction Rear View The SSG-521E-E1CR24H/SSG-521E-E1CR24L can be configured with PCIe slots or NVMe SSDs. The NVMe kit is not included in the standard system configuration. The system’s rear will differ depending on the configuration, as shown below. VGA Port COM Port Power Supplies 2.5"...
  • Page 14 Chapter 1: Introduction System Features: Rear Feature Description Power Supplies Two redundant power supply modules (PSU1 on top, PSU2 below) 2.5" Drives Two hot-swap 2.5” SATA3 storage drives VGA Port One video port IPMI Port One dedicated LAN port for IPMI USB Ports Two USB 3.0 ports COM Port...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system's main components. Power Supplies DIMM Slots Processor System Fans Storage Backplanes Figure 1-6. Main Component Locations...
  • Page 16 Chapter 1: Introduction System Features: Top Feature Description Power Supplies Dual redundant modules (PWS-1K62A-1R) DIMM Slots 16 DDR5 DIMM slots Processor Single 5th/4th Gen Intel Xeon Scalable processor with heatsinks (SNK-P0088P) System Fans Four 8-cm fans with optimal fan speed control (FAN-0168L4) Storage Backplanes Dual storage backplane (BPN-SAS3-826SA, BPN-SAS3-826SE1)

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13SEDW-F motherboard with the jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 18: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPG1 VGA Enable/Disable Pins 1–2 (Enabled) Pins 1–2 UID JRU1 Front Control Board (JFP1) Signal Reset Pins 2–3 Reset Description Status Power LED LED On: Onboard Power On LED1 BMC Heartbeat LED Blinking Green: BMC Normal...
  • Page 19 M.2_MH1–M.2_MH4 M.2 Mounting Holes USB0/1 Front Accessible USB 2.0 Headers VGA Port Note: For detailed instructions on how to configure Network Interface Card (NIC) settings, refer to the Network Interface Card Configuration User's Guide posted on the webpage http:// www.supermicro.com/support/manuals/.

  • Page 20: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram PCIe 5.0 x16 PCIe 5.0 x16 PE1[0-15] PE0[0-15] LUIO2 RUIO2 LANE REVERSAL PCIe 5.0 x8 PE2[8-15] JAIOM1 LANE REVERSAL PCIe 5.0 x8 PCIe 5.0 x4 MCIO x8 PE2[0-7] PE4[0-3] MCIO x4 JNVME5 JPCIE1 LANE REVERSAL PCIe 5.0 x4 PE4[4-7] MCIO x4...

  • Page 21: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 22: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 23: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 24: Installing The Server Into A Rack

    Chapter 2: Server Installation 2.4 Installing the Server into a Rack This section provides information on installing the CSE-826S2TS-R1K62P1 chassis into a rack unit with the quick-release rails provided. There are a variety of rack units on the market, which may mean the assembly procedure will differ slightly. You should also refer to the installation instructions that came with the rack unit you are using.

  • Page 25: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail It is necessary to release the inner rail from the middle and outer rails before installing the inner rail on the chassis. Releasing the Inner Rail from the Middle and Outer Rails 1.

  • Page 26: Installing The Inner Rails On The Server

    Chapter 2: Server Installation Installing the Inner Rails on the Server Installing the Inner Rails 1. Confirm that the left and right inner rails have been correctly identified. 2. Place the inner rail firmly against the side of the chassis, aligning the pins on the side of the chassis with the slotted thru holes in the inner rail.

  • Page 27: Installing The Outer Rails On The Rack

    Chapter 2: Server Installation Installing the Outer Rails on the Rack Installing the Outer Rails 1. Confirm that the left and right outer rails have been correctly identified. 2. Release the small locking lever on the inside of the middle rail and push the middle rail back into the outer rail.

  • Page 28: Installing The Server Into The Rack

    Chapter 2: Server Installation Installing the Server into the Rack After the rails are installed on the chassis and on the rack, the server can be installed in the rack. It is heavy and requires two to three people to lift. Installing the Server into a Rack 1.

  • Page 29: Removing The Server From The Rack

    Chapter 2: Server Installation Removing the Server From the Rack Caution: The server is heavy and requires two to three people to lift it out. Removing the Server 1. Lift the right and left front latches which are just below the LED control panels on the front edges of the chassis.

  • Page 30: Removing The Outer Rails From The Rack

    Chapter 2: Server Installation Removing the Outer Rails from the Rack In the uncommon event that it is necessary to remove the outer rails from the rack, follow these instructions. The chassis must be out of the rack. Releasing the Outer Rails 1.

  • Page 31: Installing The Cable Management Arm

    Chapter 2: Server Installation 2.5 Installing the Cable Management Arm The SC826 chassis supports a cable management arm (CMA) that allows servicing while the server is running. The CMA keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack.
  • Page 32 Chapter 2: Server Installation Figure 2-10. Installing the Connectors 3 and 4 1. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 2. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.
  • Page 33 Chapter 2: Server Installation If at some time you must remove the cable management arm, follow the below procedure. Removing the Cable Management Arm 1. Remove cables from the CMA, releasing the Velcro straps and the red plastic caps. 2. For CMA connector #4, pull the metal release tab toward the center of the rack and slide the connector toward the rear to release it.

  • Page 34: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 35: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. Removing the Top Cover Mid-chassis Cover The mid-chassis cover can be removed to access the mid-chassis drives or fans while the server continues to operate.

  • Page 36: Rear Cover

    Chapter 3: Maintenance and Component Installation Rear Cover Removing the Rear Cover Remove the two screws on the side of the chassis and the thumbscrew at the rear of the chassis, then slide the cover to the rear and off. Remove the Screw Remove the Screw Figure 3-2.

  • Page 37: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration purposes only. Your components may look different.

  • Page 38: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Intel Xeon Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 39: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the Intel Xeon processor. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Intel Xeon Processor Processor Heatsink Module (PHM) Bottom View...

  • Page 40: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install a processor into the processor carrier, follow the steps below: 1. Before installation, make sure the lever on the processor carrier is pressed down as shown below. 2.

  • Page 41: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Processor Carrier Assembly Heatsink Module (Upside Down) After creating the processor carrier Triangle on the CPU assembly for the processor, mount it onto the heatsink to create the processor heatsink module (PHM): 1.

  • Page 42: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 43: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align pin 1 of the PHM with the printed triangle on the CPU socket. See the left image below.

  • Page 44: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies. Then follow the steps below: 1.

  • Page 45: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The X13SEDW-F motherboard supports up to 4 TB of ECC RDIMM and RDIMM 3DS DDR5 memory in 16 memory slots.
  • Page 46 Chapter 3: Maintenance and Component Installation Compatible and Incompatible DIMM Types in a Channel and a System DIMM Type RDIMM RDIMM 3DS 9x4 RDIMM RDIMM Compatible Incompatible Incompatible RDIMM 3DS Incompatible Compatible Incompatible 9x4 RDIMM Incompatible Incompatible Compatible DDR5 Memory Support for the 4th Generation Intel Xeon Scalable Processors-SP...
  • Page 47 Chapter 3: Maintenance and Component Installation DDR5 Memory Support for the 5th Generation Intel Xeon Scalable Processors-SP ® ® Speed (MT/s) DIMM Capacity (GB) One DIMM per Two DIMMs Ranks Per Channel per Channel Type DIMM and Data Width (Stack) Memory Memory Density...

  • Page 48: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • It is recommended to use DDR5 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 49: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation JUIDB1 COM1 JRU1 JWD1 1. Insert the desired number of DIMMs into the JRU1:JFP1 CTRL 1-2:UID JM2_1 JM2_2 2-3:RST PCIe 3.0 x2 JTPM1 PCIe 3.0x2 M.2-P_1 M.2-P_2 JUSBRJ45 M.2 NVME M.2 NVME JWD1:WATCH DOG JUSBRJ45: LED4...

  • Page 50: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 51: Storage Drives

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level storage drives are recommended for use in Supermicro chassis and servers. For information on recommended drives, visit the Supermicro website product pages at www.supermicro.com/products.

  • Page 52: Removing Drive Carriers From The Server

    Chapter 3: Maintenance and Component Installation Removing Drive Carriers from the Server 1. To access mid-chassis drives, open the mid-chassis cover and lift the drive rack. 2. Slide the release button toward the side of the drive carrier, which extends the drive carrier handle.
  • Page 53 Chapter 3: Maintenance and Component Installation Additional 12 internal drives Figure 3-7. Removing Internal Drives...
  • Page 54 Chapter 3: Maintenance and Component Installation Installing a Drive 1. Remove the screws securing the dummy drive to the carrier. 2. Remove the dummy drive from the carrier. Dummy Drive Remove the Screws Figure 3-8. Removing a Dummy Drive from the Drive Carrier 3.
  • Page 55 Caution: Except for short periods of time, such as swapping storage drives, do not operate the server with the drive bays empty. Note: Enterprise storage drives are recommended for use in Supermicro chassis and servers. For information on recommended drives, visit the Supermicro website at http://www.

  • Page 56: Installing Rear Storage Drives

    Chapter 3: Maintenance and Component Installation Installing Rear Storage Drives The four optional drives and two standard vertically-mounted drives in the rear of the chassis are installed in the same way as the main storage drives. Figure 3-10. Installing and Removing a 2.5" Drive...
  • Page 57 Chapter 3: Maintenance and Component Installation Removing a Rear Hot-Swap Drive Carrier from the Server 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. 3.
  • Page 58 Chapter 3: Maintenance and Component Installation Removing a Rear Hot-Swap Drive Carrier from the Server 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Figure 3-12.
  • Page 59 Chapter 3: Maintenance and Component Installation Installing a Storage Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps on the left outside of the carrier and lift out the dummy drive. 2.

  • Page 60: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Four 8-cm heavy-duty fans provide cooling for the system. They can be replaced without powering down the system. Optional fan information can be found on the following page. Replacing a System Fan 1.
  • Page 61 Chapter 3: Maintenance and Component Installation Figure 3-15. Fan for NVMe Drives Note: Optional system cooling fan for NVMe storage drives. See the Optional Parts for more details.

  • Page 62: Installing A Air Shroud

    Chapter 3: Maintenance and Component Installation Installing a Air Shroud Air shrouds concentrate airflow to maximize fan efficiency. They do not require screws for installation. Installing a Air Shroud 1. Power down the system and remove the covers as described earlier in this section. 2.
  • Page 63 Chapter 3: Maintenance and Component Installation 3. Align the mounting holes in the air shroud with those in the chassis for the riser card bracket to be able to secure it. No screws required. 4. Replace both chassis covers and power up the system. Mounting Holes Figure 3-17.

  • Page 64: Power Supply

    The chassis features redundant 1600 Watt power supplies. The power modules can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120 v or 180-240 v.

  • Page 65: Pci Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 PCI Expansion Cards The AS -2015S-E1CR24H/AS -2015S-E1CR24L supports four PCIe 5.0 x16 slots, two PCIe 5.0 x8 slots, and two PCIe 5.0 x16 AIOM slots. The expansion slots will differ depending on the configuration. Figure 3-19.
  • Page 66 Chapter 3: Maintenance and Component Installation Expansion Slot Locations Slot Configuration A Configuration B Configuration C PCIe 5.0 x8 PCIe 5.0 x16* PCIe 5.0 x16* PCIe 5.0 x8* PCIe 5.0 x8 PCIe 5.0 x16 PCIe 5.0 x16 PCIe 5.0 x8 PCIe 5.0 x8 PCIe 5.0 x16 PCIe 5.0 x8...

  • Page 67: Installing An Aiom Card

    Chapter 3: Maintenance and Component Installation Installing an AIOM Card The AIOM card provides options for network connection. It is inserted into an AIOM slot on the motherboard. This installation is usually performed by a system integrator or manufacturer. Installing an AIOM Card 1.

  • Page 68: Installing Internal Drives

    Chapter 3: Maintenance and Component Installation Installing Internal Drives Internally-mounted 3.5" drives can be installed in the chassis. Removing the server from the rack is required for this installation. Installing the Internal 3.5" Drives 1. In step one, shutting down the power should come before removing the chassis from the rack and putting it on a bench.

  • Page 69: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Use this section to route or reroute cables. Proper routing is important to maintain airflow through the system. Cable part numbers and descriptions are available at the Online Cable Matrix. X13 Cable Plan - 2U 24 Simply Double (Default Configuration) - 24x 3.5”...

  • Page 70: X13 Cable Plan - 2U 24 Simply Double (2X Nvme)

    Chapter 3: Maintenance and Component Installation X13 Cable Plan - 2U 24 Simply Double (2x NVMe) - 24x 3.5” SAS3/SATA3, 2x 2.5” SATA3, 2x Gen5 U.2 NVMe, 2x PCIe x8, 2x PCIe x16, 1x AIOM x16...

  • Page 71: X13 Cable Plan - 2U 24 Simply Double (4X Nvme)

    Chapter 3: Maintenance and Component Installation X13 Cable Plan - 2U 24 Simply Double (4x NVMe) - 24x 3.5” SAS3/SATA3, 2x 2.5” SATA3, 4x Gen5 U.2 NVMe, 2x PCIe x16, 2x AIOM x16...

  • Page 72: Cable Plan - Nvme/Sata Backplane

    Chapter 3: Maintenance and Component Installation Cable Plan - NVMe/SATA Backplane Root Port Sequence...

  • Page 73: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the jumpers, connections and LEDs on the motherboard and provides pinout definitions. Some connections might not be used in this system. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 74: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Refer to the table below for pin definitions.
  • Page 75 Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). For the network sideband interface to work properly, you will need to use a NIC add-on card that supports NC-SI and also need to have a special cable. Contact Supermicro at www.
  • Page 76 A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Visit the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...

  • Page 77: Jumpers

    Chapter 4: Motherboard Connections 4.3 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.

  • Page 78: Vga Enable/Disable

    Chapter 4: Motherboard Connections Front Control Board Signal Reset Jumper JRU1 is used to configure the signal settings for the Front Control Board (JFP1). Close pins 1 and 2 to reset the Front Control Board signals for UID use. Close pins 2 and 3 to configure JFP1 signals for reset use.

  • Page 79: Led Indicators

    Chapter 4: Motherboard Connections 4.4 LED Indicators BMC Heartbeat LED A BMC Heartbeat LED is located at LED1 on the motherboard. When LED1 is blinking, the BMC is functioning normally. Refer to the table below for more information. BMC Heartbeat LED Indicator LED Color Definition Green: Blinking...

  • Page 80: Rear I/O

    PCIe 5.0 lanes in each slot which can be utilized to offer additional LAN ports, VPU, storage devices, etc. on the motherboard. Visit the Supermicro website for all available module options. Keep in mind that it is mandatory that power be unplugged prior to removing or installing an AIOM module card to either one of these two expansion slots.
  • Page 81 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports The motherboard has two USB 2.0 headers (USB0/1), and two USB 3.2 Gen 1 ports (USB2/3) on the I/O back panel. The onboard headers can be used to provide front side USB access with a cable (not included).

  • Page 82: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with a Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.

  • Page 83: Power Button

    Chapter 4: Motherboard Connections Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button. To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.

  • Page 84: Drive Activity Led

    Chapter 4: Motherboard Connections NIC1/NIC2 (LAN1/LAN2) The Network Interface Controller (NIC) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.

  • Page 85: Chapter 5 Software

    If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals. Installing the OS 1. Create a method to access the MS Windows installation ISO file. That might be a USB flash or media drive, or the BMC KVM console.
  • Page 86 Chapter 5: Software 3. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 87: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or media drive.

  • Page 88: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 89: Bmc

    (BMC) and other management controllers distributed among different system modules. There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro. com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 90: Chapter 6 Optional Components

    The system supports 24 hot-swap 3.5" SATA3/SAS3 drives, accessible from the chassis front. 6.2 Storage Control Card and Cable(s) Supermicro offers storage controller cards for various data protection and drive RAID levels. Please refer to the product page for the latest cards and add-on options.

  • Page 91: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in drives. It enables the motherboard to deny access if the TPM associated with the drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9671V-O •...

  • Page 92: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.4 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 93: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 94: Configuring Nvme Raid Manually

    Chapter 6: Optional Components Configuring NVMe RAID Manually RAID for NVMe SSDs is enabled by default when Intel VROC Raid Key is populated. It may be managed manually through the UEFI BIOS. 1. Reboot the server and press [DEL] key to access the BIOS options. 2.
  • Page 95 Chapter 6: Optional Components Figure 6-3. BIOS, Manual Mode (Example—your server may look different.) 3. Select the desired PStack# to Enable or Disable the corresponding Intel VMD controller Figure 6-4. BIOS, Enabling VMD for Pstack0...
  • Page 96 Chapter 6: Optional Components 4. Select the desired PCIe slot to Enable or Disable Intel VMD functionality according to the current hardware configuration being used. Hot Plug Capability can also be Enabled or Disabled. Figure 6-5. BIOS, Enabling VMD Functionality per Slot 5.
  • Page 97 Chapter 6: Optional Components Figure 6-7. BIOS, Enabling CPU2 Example 6. Press [F4] to save the configuration and reboot the system and press [DEL] to enter BIOS. Note: Disabling the VMD controller without first deleting the associated existing RAID volume can lead to unexpected behavior. This action is strongly not recommended. Note: The effects of physically changing or swapping a CPU on the VMD controller enablement has not yet been thoroughly tested or documented.
  • Page 98 Chapter 6: Optional Components 10. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller. Figure 6-8. Created Volume without Figure 6-9. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 11. Select specific disks for RAID with an [X]. •...

  • Page 99: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blinking Fault Solid on Rebuilding 1 Hz blinking IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 100: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 101: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 102: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 103: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is on, but you have no video, remove all add-on cards and cables. 2. Use the speaker to determine if any beep codes are present. Refer to Appendix A for details on beep codes.

  • Page 104: Losing The System Setup Configuration

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. Storage support: Make sure that all storage drives work properly. Replace the bad drives with good ones.
  • Page 105 Chapter 7: Troubleshooting and Support memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures. 4. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one.

  • Page 106: Crash Dump Using Bmc

    Chapter 7: Troubleshooting and Support 7.4 Crash Dump Using BMC In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC.

  • Page 107: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 108: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 109: Vendor Support Filing System

    Chapter 7: Troubleshooting and Support Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.

  • Page 110: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 111 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

  • Page 112: Installation Instructions

    Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...

  • Page 113: Circuit Breaker

    Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 114 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.

  • Page 115: Power Disconnection Warning

    Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (except for hot-swap components). 電源切断の警告...

  • Page 116: Equipment Installation

    Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...

  • Page 117: Restricted Area

    Appendix A: Warning Statements Attention Seul le personnel autorisé et le personnel de maintenance qualifié doivent être autorisés à installer, remplacer ou entretenir cet équipement.. !‫אזהרה‬ ‫.יש לאפשר רק צוות מורשה ואנשי שירות מוסמכים להתקין, להחליף או לטפל בציוד זה‬ ‫.ينبغي...
  • Page 118 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.

  • Page 119: Battery Handling

    Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...

  • Page 120: Redundant Power Supplies

    Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 121 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.

  • Page 122: Backplane Voltage

    Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.

  • Page 123: Comply With Local And National Electrical Codes

    Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.

  • Page 124: Product Disposal

    Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 125 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 126 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 127 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 128 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 129 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 130: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single 5th/4th Generation Intel Xeon Scalable processor (HBM), CPU TDP supports up to 300 W TDP in a Socket E (LGA- ® ® 4677) Chipset Intel C741 ® BIOS AMI 32 MB SPI Flash EEPROM Memory Up to 4 TB of ECC RDIMM/RDIMM 3DS DDR5 memory with speeds of up to 5600 MT/s in 16 memory slots Storage Drives...
  • Page 131 Appendix B: System Specifications Power Supply Model: PWS-1K62A-1R, two 1600W redundant modules, 80Plus Platinum Level AC Input 1000 W: 100-127 Vac / 50-60 Hz 1600 W: 200-240 Vac / 50-60 Hz +12V Max: 83.3 A / Min: 0 A (100 Vac-127 Vac) Max: 133 A / Min: 0 A (200 Vac-240 Vac) +12 V SB Max: 2.1A / Min: 0A...
  • Page 132 Appendix B: System Specifications Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN 55032 BS/EN 55035 CISPR 32 CISPR 35 BS/EN 61000-3-2 BS/EN 61000-3-3 BS/EN 61000-4-2 BS/EN 61000-4-3 BS/EN 61000-4-4 BS/EN 61000-4-5 BS/EN 61000-4-6...

This manual is also suitable for:

Storage superserver ssg-521e-e1cr24l