Collecting The Physical Disk Data - Dell PowerVault MD3200i Owner's Manual

WARNING:
representative.
To automatically collect the support bundle data:
1 In the AMW, select Advanced Troubleshooting Support Data
Automatic Settings.
2 Select Automatically collect support data for critical events.
3 To change the location of the saved support bundle, click Change.
The Change Folder Location window is displayed, navigate to the relevant
folder and click OK.
4 To reset the default location, click Reset.
5 Click OK.

Collecting the Physical Disk Data

You can use the Collect Physical Disk Data option to collect log sense data
from all the physical disks on your storage array.
Log sense data consists of statistical information that is maintained by each
of the physical disks in your storage array. Your Technical Support
representative can use this information to analyze the performance of your
physical disks and for troubleshooting problems that might exist.
WARNING:
representative.
To collect physical disk data:
1 In the AMW, select Advanced Troubleshooting Collect Physical Disk
Data.
The Collect Physical Disk Data window is displayed.
2 Enter a name for the physical disk data filename in Specify filename or
click Browse to navigate to a previously saved file to overwrite an existing
file.
The suffix *.bin is added to the file automatically if you do not specify a
suffix for the file.
3 Click Start.
230
Troubleshooting: Your Storage Array Software
Use this option only under the guidance of your Technical Support
Use this option only under the guidance of your Technical Support