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HP 2000i User Manual

Modular smart array
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HP StorageWorks
2000i G2 Modular Smart Array

User Guide

Part number: 481598-002
First edition: May 2009

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Summary of Contents for HP 2000i

  • Page 1: User Guide

    HP StorageWorks 2000i G2 Modular Smart Array User Guide Part number: 481598-002 First edition: May 2009...
  • Page 2 Legal and notice information © Copyright 2009 Hewlett-Packard Development Company, L.P. The information combined herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Connecting remote management hosts ..........32 HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 4 5 Basic operation........... . 33 Powering on/powering off .
  • Page 5 Index ............. 69 HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 7 Cabling connections between a dual-controller enclosure and three MSA70 drive enclosures ..25 Cabling connections between a dual-controller enclosure and mixed drive enclosures... . . 26 HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 9 14 Operating environmental specifications ..........59 HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 11: About This Guide

    HP StorageWorks 2000 G2 Modular Smart Array CLI Reference Guide • Online help for HP StorageWorks Storage Management Utility (SMU) and Command Line Interface (CLI) These and other HP documents can be found on the HP documents web site: http://www.hp.com/support/ HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 12: Document Conventions And Symbols

    Document conventions and symbols Table 1 Document conventions Convention Element Medium blue text: Figure 1 Cross-reference links and e-mail addresses Medium blue, underlined text Web site addresses http://www.hp.com Key names Bold font • • Text typed into a GUI element, such as into a box •...

  • Page 13: Rack Stability

    After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category. HP web sites For other product information, see the following HP web sites: • http://www.hp.com HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 14: Documentation Feedback

    • http://www.hp.com/go/msa • http://www.hp.com/service_locator • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.docs.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP.

  • Page 15: Overview

    QuickSpecs can be found from your HP MSA products page at http://www.hp.com/go/msa. Select MSA SAN Arrays, and then select your product. The link for QuickSpecs will be on the right. HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 16 Overview...

  • Page 17: Components

    Disk drive Fault/UID LED Heartbeat LED 2324i G2 Right ear Left ear MSA2000 Enclosure ID LED Unit Identification (UID) LED Disk drive Online/Activity LED Fault ID LED Disk drive Fault/UID LED Heartbeat LED HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 18: Disk Drive Bay Numbers

    Disk drive bay numbers 2312i G2 MSA2000 2324i G2 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 MSA2000 Rear panel components 2312i G2 and 2324i G2 4 5 6 7 LINK LINK iSCSI 1 iSCSI 2 LINK...

  • Page 19: Msa2000 3.5" 12-Drive Enclosure

    CompactFlash will need to be transported to a replacement controller to recover data not flushed to disk. (See Controller failure in a single-controller configuration on page 52 for more information.) Controller Module CompactFlash HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 20: Super-Capacitor Pack

    CAUTION: To preserve the existing data stored in the CompactFlash, you must transport the CompactfFlash from the failed controller to the replacement controller using a procedure outlined in the HP StorageWorks 2312i/2324i G2 controller replacement instructions, shipped with the replacement controller.

  • Page 21: Installing The Enclosures

    For help with installing your MSA2000 G2 product, see the HP StorageWorks 2000 Modular Smart Array Software Support/Documentation CD shipped with your product. NOTE: For information on NEBS Level-3 compliant carrier-grade enclosures, see http://www.hp.com/products1/servers/carrier_grade/products/cgblades/enclosure. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 22: Connecting Controller And Drive Enclosures

    Connecting controller and drive enclosures Connecting controller and MSA2000 3.5" 12-drive enclosures You can connect up to four MSA2000 3.5" 12-drive enclosures to a 2312i G2 and up to three MSA2000 3.5" 12-drive enclosures to a 2324i G2. The cabling diagrams shown in this section show the recommended fault-tolerant cabling patterns.

  • Page 23: Cabling Connections Between A Single-Controller Enclosure And One Msa2000 3.5" 12-Drive Enclosure

    Figure 1 Cabling connections between a single-controller enclosure and one MSA2000 3.5" 12-drive enclosure Controller A Controller B Figure 2 Cabling connections between a dual-controller enclosure and one MSA2000 3.5" 12-drive enclosure HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 24: Cabling Connections Between A Dual-Controller Enclosure And Three Msa2000 3.5" 12-Drive Enclosures

    Controller A Controller B Figure 3 Cabling connections between a dual-controller enclosure and three MSA2000 3.5" 12-drive enclosures Controller A Controller B In Out In Out Figure 4 Cabling connections between a dual-controller enclosure and one MSA70 drive enclosure Installing the enclosures...

  • Page 25: Cabling Connections Between A Dual-Controller Enclosure And Three Msa70 Drive Enclosures

    Controller A Controller B In Out In Out In Out In Out In Out In Out Figure 5 Cabling connections between a dual-controller enclosure and three MSA70 drive enclosures HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 26: Testing Enclosure Connections

    Controller A Controller B In Out In Out Figure 6 Cabling connections between a dual-controller enclosure and mixed drive enclosures. TIP: For comprehensive configuration options and associated illustrations, see the HP StorageWorks 2000 G2 Modular Smart Array Cable Configuration Guide. Testing enclosure connections Press the power switches at the back of each drive enclosure to On.

  • Page 27: Obtaining Ip Values

    Changing IP settings can cause management hosts to lose access to the storage system. From your network administrator, obtain an IP address, subnet mask, and gateway address for controller A and controller B. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 28: Terminal Emulator Display Settings

    Use the provided micro-DB9 serial cable to connect controller A to a serial port on a host computer. iS C S I 1 iS S e r v C S I ic e C L I D IR T S A S C A C A C T IV IT Y...
  • Page 29 CLI. When you restart a Management Controller, communication with it is temporarily lost until it successfully restarts. Type the following command to restart the management controller on both controllers: restart mc both When you are done using the CLI, exit the emulator. HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 30 Installing the enclosures...

  • Page 31: Connecting Hosts

    — supporting data rates up to 1Gb/second, featuring a 1.8 GHz processor with128 MB memory, and 1 GB cache — using either one-way or mutual CHAP (Challenge-Handshake Authentication Protocol). HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 32: Connecting Direct Attach Configurations

    The 2312i Modular Smart Array and 2324i Modular Smart Array use Unified LUN Presentation (ULP) — a controller firmware feature enabling hosts to access mapped volumes via host ports — without the need for internal or external switches. Connecting direct attach configurations The 2312i G2 and 2324i G2 support up to four direct-connect server connections, two per controller.

  • Page 33: Basic Operation

    Attempting to upgrade a storage system that is in the middle of processing a large I/O intensive batch job will likely cause hosts to lose connectivity with the storage system. Consequently, finding an appropriate time for the upgrade is very important. HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 34 For software and firmware updates, go to http://www.hp.com/go/msa. Select MSA SAN Arrays, select your product, and go to Support. For detailed steps on updating the firmware, see the reference guide or the CLI reference guide. For information on logging into SMU, see Configuring a system for the first time on page 41.

  • Page 35: Led Descriptions

    Off — No fault condition exists. Heartbeat Green — The enclosure is powered on with at least one power supply operating normally. Off — Both power supplies are off; the system is powered off. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 36: Disk Drive Leds

    Disk drive LEDs 3.5” LFF disk drive 2.5” SFF disk drive Description Fault/UID (amber/blue) Online/Activity (green) Table 6 Disk drive LED combinations Online/Activity Fault/UID (amber/blue) Description (green) Normal operation. The drive is online, but it is not currently active. Blinking irregularly The drive is active and operating normally.

  • Page 37: Rear Panel Leds

    Off — The Ethernet port is not connected or the link is down. Green — The Ethernet link is up. Network Port Activity Off — The Ethernet link has no I/O activity. Blinking green— The Ethernet link has I/O activity. HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 38 Description Definition Cache Status Green — Cache is dirty (contains unwritten data) and operation is normal. Off — In a working controller, cache is clean (contains no unwritten data). Blinking green — A CompactFlash flush or cache self-refresh is in progress.

  • Page 39: Msa2000 3.5" 12-Drive Enclosure

    MSA70, including detailed steps to upgrade the firmware, see the HP StorageWorks 70 Modular Smart Array Enclosure User Guide located on the MSA2000 G2 Software Support/Documentation CD shipped with your product, or at http://hp.com/support/manuals. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 40: Power Supply Leds

    Power supply LEDs Power redundancy is achieved through two independent load-sharing power supplies. In the event of a power supply failure, or the failure of the power source, the storage system can operate continuously on a single power supply. Greater redundancy can be achieved by connecting the power supplies to separate circuits.

  • Page 41: Configuring A System For The First Time

    • Right-click to display a context menu and select the task to perform. This is the method that help topics describe. • Click a task category in the main panel and select the task to perform. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 42: Tips For Using The Help Window

    • The System Status panel shows how many events of each severity have occurred in the system. To view event details, click a severity icon. • Do not use the browser's Back, Forward, Reload, or Refresh buttons. SMU is essentially a single page that is automatically updated to show current data.

  • Page 43: To Obtain The Date And Time From An Ntp Server

    • NTP Server Address. Optional. If the system should retrieve time values from a specific NTP server, enter the address of an NTP server. If no IP server address is set, the system listens for time messages sent by an NTP server in broadcast mode. Click Apply. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 44: Using The Configuration Wizard

    Using the Configuration Wizard The Configuration Wizard helps you initially configure the system or change system configuration settings. The wizard has several steps, which are highlighted at the bottom of the panel as you complete them. The last step prompts you to confirm changes before applying them. If you cancel the wizard, no changes are made.

  • Page 45: Using The Provisioning Wizard

    If the preference is set to Never, the session ends after 9999 minutes. Click Sign Out in the upper right-hand corner. The Sign Out Request dialog is displayed. Click Sign Out. HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 46 Configuring a system for the first time...

  • Page 47: Troubleshooting

    • Power cycle the system. • Make sure the power cord is properly connected, and check the power source that it is connected to. • Check the event log for errors. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 48: Correcting Enclosure Ids

    Correcting enclosure IDs When installing a system with drive enclosures attached, the enclosure IDs might not agree with the physical cabling order. This is because the controller might have been previously attached to some of the same enclosures during factory testing and it attempts to preserve the previous enclosure IDs if possible. To correct this condition, make sure that both controllers are up, and perform a rescan using SMU or the CLI.

  • Page 49: Are Both Drive Module Leds Off (Online/Activity And Fault/Uid)

    In SMU, review event logs for indicators of a specific fault in a host data path component. • Contact an authorized service provider for assistance. • Isolating a host-side connection fault on page 53. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 50: Is A Connected Port's Expansion Port Status Led Off

    Is a connected port’s Expansion Port Status LED off? Answer Possible Reasons Actions System functioning properly. No action required. The link is down. • Check cable connections and reseat if necessary. • Inspect cable for damage. • Swap cables to determine if fault is caused by a defective cable.

  • Page 51: Is The Drive Enclosure Fault/Service Required Led Amber

    Contact an authorized service provider for assistance. self-test. • Replace if necessary. • If installing an I/O module FRU, try removing and reinstalling the new I/O module, and check the event log for errors. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 52: Controller Failure In A Single-Controller Configuration

    Controller failure in a single-controller configuration Cache memory is flushed to CompactFlash in the case of a controller failure or power loss. During the write to CompactFlash process only the components needed to write the cache to the CompactFlash are powered by the super-capacitor.

  • Page 53: Isolating A Host-Side Connection Fault

    • No – The controller module’s port has failed. Replace the controller module. • Yes – Monitor the connection for a period of time. It may be an intermittent problem, which can occur with damaged cables and HBAs. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 54: Isolating A Controller Module Expansion Port Connection Fault

    Isolating a controller module expansion port connection fault During normal operation, when a controller module’s expansion port is connected to a drive enclosure, the expansion port status LED is green. If the connected port’s expansion port LED is off, the link is down. Use the following procedure to isolate the fault.

  • Page 55: Sensor Locations

    Critical operating Shutdown values range operating range range CPU temperature 0–3°C, 0°C 3–88°C > 90°C 88–90°C 100°C FPGA temperature 0–3°C, None 0°C 3–97°C 97–100°C 100°C Onboard temperature 1 None None None 0–70°C HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 56: Power Supply Module Voltage Sensors

    Table 9 Controller module temperature sensors (continued) Description Normal operating Warning Critical operating Shutdown values range operating range range Onboard temperature 2 None None None 0–70°C Onboard temperature 3 None None None 0–70°C (Capacitor temperature) CM temperature None 5–50°C <=5°C, <=0°C, >= 50°C >= 55°C...

  • Page 57: A Environmental Requirements And Specifications

    Site wiring must include an earth ground connection to the DC power source. Grounding must comply with local, national, or other applicable government codes and regulations. • Power circuits and associated circuit breakers must provide sufficient power and overload protection. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 58: Weight And Placement Guidelines

    Weight and placement guidelines Refer to Physical requirements on page 59 for detailed size and weight specifications. • The weight of an enclosure depends on the number and type of modules installed. • Ideally, use two people to lift an enclosure. However, one person can safely lift an enclosure if its weight is reduced by removing the power and cooling modules and drive modules.

  • Page 59: Physical Requirements

    10% to 90% RH, 104ºF (40ºC) non condensing Temperature 41ºF to 104ºF (5ºC to 40ºC) Shock 5.0 g, 10 ms, half-sine Vibration 0.5 g, 1 octave/minute, 5 Hz to 500 Hz to 5 Hz, swept-sine HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 60: Electrical Requirements

    Electrical requirements Site wiring and power requirements Each enclosure has two power and cooling modules for redundancy. If full redundancy is required, use a separate power source for each module. The AC power supply unit in each power and cooling module is auto-ranging and is automatically configured to an input voltage range from 88–264 VAC with an input frequency of 47–63 Hz.

  • Page 61: B Electrostatic Discharge

    If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact an authorized reseller. HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 62 Electrostatic discharge...

  • Page 63: C Regulatory Compliance And Safety

    For questions regarding your product, visit http://www.hp.com. For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.O. Box 692000, Mailstop 510101 Houston, Texas 77269-2000 HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 64: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 65: Laser Product Label

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g., Bluetooth).

  • Page 66: Bsmi Notice

    BSMI notice Japanese notice Korean notices Safety Battery replacement notice Your computer is equipped with a lithium manganese dioxide, a vanadium pentoxide, or an alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated.

  • Page 67: Taiwan Battery Recycling Notice

    This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers. HP StorageWorks 2000i G2 Modular Smart Array User Guide...

  • Page 68: Grounding Methods

    • Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly (see “Grounding methods”...

  • Page 69: Index

    European Union, regulatory compliance switch attach configurations notice connecting expansion port LED controller enclosures to data hosts troubleshooting serial cable to set IP address to remote management hosts HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 70 faults label, laser isolating language field a host-side connection laser expansion port connection fault international certification and classification methodology information FCC (Federal Communications Commission) product label Class A Equipment, compliance notice radiation, warning Class B Equipment, compliance notice regulatory compliance notice declaration of conformity LEDs modifications...
  • Page 71 HP StorageWorks 2000i G2 Modular Smart Array User Guide...
  • Page 72 rack stability voltage and temperature web sites HP documentation HP storage HP Subscriber’s choice web-browser configuration work mat, static-dissipating wrist straps specifications using...

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