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ST4302S/ST5502S/ST6502S
ST7502S/ST8602S
Digital Signage
User Manual

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Table of Contents
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Summarization of Contents

Product Support and Safety
Safety Warnings and Precautions
Essential safety guidelines and warnings for the display and its operation.
Remote Control and Battery Safety
Precautions for safe use of the remote control and batteries to prevent damage or hazards.
BenQ ecoFACTS
Information about BenQ's commitment to eco-friendly product design and environmental initiatives.
Package Contents
Lists all items included in the sales package and instructions for checking contents.
Setting Up the Display
Mounting the Display
Instructions for safely installing the display on a wall or desktop stands.
Portrait Orientation Installation
Guidance on installing the display in a portrait orientation for specific models.
Display Components and Functions
Power Status Indicator
Explanation of LED indicators for display status: on, standby, firmware updates.
Control Panel Overview
Overview of the physical control buttons on the display and their functions.
Input/Output Terminals
Description of various ports located on the bottom of the display for connectivity.
Left Side Ports
Details of the input/output ports and connectors available on the left side of the display.
Remote Control Usage
Remote Control Button Functions
Detailed explanation of each button on the remote control and its primary function.
Battery Installation and Usage Tips
Steps to insert batteries and best practices for effective remote control operation.
Connecting the Display
Connecting Audio and Video Signals
Instructions for connecting audio and video sources via digital (HDMI/DVI) and analog (VGA) interfaces.
Connecting Multimedia Inputs
How to connect USB devices to play multimedia files from storage.
Connecting Power
Instructions for safely connecting the display to a power source.
Basic Display Operations
Powering On/Off and Standby
Steps to power the display on/off and manage standby mode for power saving.
Switching Input Sources
Procedure for selecting the active input source for the display from various options.
Navigating the OSD Menu
How to navigate and use the On-Screen Display (OSD) menu using buttons or remote.
Initial Setup Guide
Guide for the first-time setup process, including language, date, time, and network.
Network Connection Setup
Instructions for connecting the display to a network via wired or wireless connections.
Software Updates
Process for updating the display's firmware via system update or USB for new features.
OSD Menu Settings
Picture Settings
Detailed adjustments for picture quality: brightness, contrast, sharpness, color, and more.
Screen Adjustments
Settings for screen parameters like H/V position, clock, zoom mode, and screen reset.
Audio Configuration
Settings for audio output: balance, volume, mute, and audio source selection.
Configuration Options
Options for power status, panel saving, RS232 routing, boot source, OSD behavior, and rotation.
Advanced Display Settings
Advanced settings including IR control, keyboard lock, tiling, off timer, and date/time.
System Interface and Apps
Main Screen Overview
Introduction to the main screen and its accessible applications for content management.
X-Sign Digital Signage App
Using X-Sign for digital signage content creation and management.
InstaShare for Screen Mirroring
Functionality and usage of InstaShare for screen mirroring and remote control of the display.
InstaShare Settings
Customizing InstaShare settings like device name, connect code, and mirroring confirmation.
BenQ Suggests and WPS Office
Browsing recommended apps via BenQ Suggests and using WPS Office for document editing.
Media Player Functionality
Browsing Media Files
How to search and play individual media files from internal storage, USB, or SD card.
Playing Media Playlists
Instructions for playing playlists of media files.
Creating and Editing Playlists
Steps for creating and editing playlists for media files.
Media Player Settings
Adjusting audio/video effects and playback settings for media files.
Supported Media Formats
Video, Audio, and Image Support
Lists supported video, audio, and image formats, codecs, resolutions, and bit rates.
Product Specifications
LCD Panel Specifications
Detailed specs of the LCD panel: size, pitch, brightness, contrast, response time.
Connectivity and Power Specs
Details on input/output ports, audio capabilities, and power supply specifications.
System and Feature Specs
Specs for weight, dimensions, bezel, system, and features like CEC Control.
Supported Input Signal Resolutions
PC Input Resolutions
Table showing supported resolutions for PC input via HDMI/VGA/DVI.
Video Input Resolutions
Table showing supported resolutions for non-PC video input via HDMI/VGA/DVI.
Troubleshooting Common Issues
Video and Audio Problems
Solutions for issues with no video/image display or no audio output from the display.
Display and Control Issues
Resolving distorted images, unresponsive control panel, and remote control malfunctions.

Table of Contents