Related Manuals for ThermoSpas Concord Gold
Summarization of Contents
Welcome to ThermoSpas
Our Credentials
Details ThermoSpas' manufacturing history, industry memberships, and customer satisfaction.
Our Quality
Highlights the use of high-quality materials and rigorous testing for spa construction.
Our Customer Service
Provides contact information and operating hours for customer and technical support.
Your Responsibility To Your Spa
Emphasizes reading the manual for proper operation and maintenance for longevity.
Read and Follow These Important Instructions
Proper Use and Installation
Covers safety guidelines and essential steps for installing and using the spa correctly.
Choosing A Location
Details factors and requirements for selecting an ideal indoor or outdoor spa location.
Electrical Set Up
Explains safe and proper electrical hook-up procedures and requirements for the spa.
Spa Start Up
Provides step-by-step instructions for filling, preparing, and starting the spa for the first time.
Topside Control Panel
Main Control Panel Overview
Details the buttons and LCD display icons of the primary control interface.
Button Functions
Explains the function of each button on the main control panel for operation.
LCD Display Icons
Explains the meaning of various icons displayed on the spa's LCD screen.
Indicator Lights
Explains the function of various indicator lights on the control panel for status updates.
Auxiliary Pump Control Panel
Describes the operation of auxiliary control panels for spas with multiple pumps.
Wave Lounge Pump and Valve Control Panel
Details the unique controls for the Wave Lounge feature on specific models.
Operating Instructions
Setting the Temperature
Guides users on how to adjust and display the desired water temperature for the spa.
Circulation Pump
Explains the continuous operation and function of the spa's circulation pump.
Jets Pump 1
Details the operation of the two-speed Jets Pump 1, including speed selection and auto-off.
Jets Pump 2
Describes the operation of the single-speed Jets Pump 2, including activation and auto-off.
Jets Pump 3 to 5 (If equipped)
Explains how to operate single-speed auxiliary pumps for Jets 3, 4, or 5.
Wave Lounge Pump and Valve Control (Park Ave Diamond models)
Details the operation of the wave lounge pump and start/stop buttons for specific models.
Blower (Gold, Platinum and Diamond Models)
Guides on operating the blower for air jets and its automatic shut-off feature.
Control Valves
Describes the function and operation of various control valves like Blower, Pillow Jet, and Therapy.
Jet Types and Adjustment
Explains different jet types like Therapy, Swirl, Whirlpool, Laser, Pulsator, Shoulder, and Pillow Jets.
Spa Lights Operation
Guides on operating the spa's underwater and grab bar lights, including color cycling.
Programming Instructions
Programming the Time
Step-by-step guide to set the current time on the spa's control panel.
Standard Mode
Explains how to set the spa to maintain a constant temperature throughout the day.
Economy Mode
Details how to set the spa to heat only during preset cycles to save energy.
Standard-In-Economy Mode
Allows temporary switching to Standard mode from Economy mode for one hour of heating.
Sleep Mode
Configures the spa to heat only during filtration cycles, maintaining a set temperature range.
Standby Mode
Temporarily shuts off all spa functions for a 1-hour period for maintenance.
Economy Mode Heating Cycles
Explains how to program specific heating cycles for the spa in Economy mode.
03 Ozone
Describes the activation and function of the optional Ozonator system.
Invert
Instructions on how to invert the LCD screen display for easier viewing.
Panel Lock/Unlock (PL)
Details how to lock and unlock the control panel to prevent unauthorized use.
Temperature Lock/Unlock (TL)
Explains how to lock the temperature set point, deactivating Warm/Cool buttons.
Programming Fahrenheit or Celsius
Guides on how to set the spa's temperature display to either Fahrenheit or Celsius.
Programming the Time in a 12-hour or 24-hour Format
Instructions to set the spa's clock to display in either a 12-hour or 24-hour format.
Automatic Functions
Clean-up Cycle
Describes the automatic cycle that runs pumps/blower after use to maintain water clarity.
Purge Cycle
Explains the cycle that flushes jet lines every 12 hours to keep the spa clean.
Freeze Protection
Details how the spa automatically activates to prevent freezing when temperatures drop.
Circulation Pump
Explains the continuous operation of the circulation pump for filtering and heating.
Power-Up Sequence
Describes the initial priming and heating sequence when power is first applied.
Basic Spa Maintenance
Daily Maintenance
Routine checks for leaks, cover security, temperature, and debris removal.
Check Sanitizer Level
Procedure for checking and adjusting the spa's sanitizer level two to three times a week.
Weekly Maintenance
Tasks like adding stain/scale treatment, protection plus, and shocking the spa.
Scheduled Maintenance
Covers cleaning the shell, filters, and drain/refill procedures.
Drain and Refill
Instructions for draining and refilling the spa every 3-4 months, including line flushing.
Flushing Lines
Procedure to flush plumbing lines every 6-12 months to remove accumulated scum and bacteria.
Shell Surface Cleaning
Methods for cleaning the spa shell above and below the waterline.
Winterizing (Closing Your Spa)
Winterization Steps
Detailed steps to drain, clear lines, and protect the spa from freezing temperatures.
Customer Responsibilities
Outlines owner duties to prevent freezing during power outages or non-operation.
Preventative Maintenance
Daily inspections during cold weather and contacting service for temperature drops.
Changing/Cleaning Filters
Filter Cleaning Overview
Step-by-step guide to clean filter cartridges to ensure optimal spa performance.
Specific Filter Cleaning Procedures
Instructions for Gemini, Atlantis, Avalon, Chesapeake, Concord, Park Avenue, and Healing Spa series filters.
Spas with ThermOzone
Components
Identifies the Ozone Generator, Mixing Vessel, Carbon Filter, and Ozone Jet.
Operation
Explains when the ThermOzone system is active in relation to the circulation pump.
Chemical Usage
Recommends chemical levels and filter cleaning frequency for ThermOzone spas.
Spa Start Up
Inspect and Filling you spa
Steps for inspecting and filling the spa with water before initial operation.
Initial Preparation
Procedures for checking water level, turning on power, and verifying pump operation.
Heat Water
Instructions for setting the desired temperature and allowing the water to heat.
Prep Water: Maintaining Correct Water Chemistry and Safety
Guidance on safe chemical use and maintaining water chemistry for spa longevity.
Proper Handling of Chemicals
Safety guidelines for storing and handling spa chemicals to prevent accidents.
Proper Procedure for Adding Chemicals
Steps for adding chemicals to the spa to ensure proper mixing and safety.
Spa Diagram
Part
List of spa components with corresponding page numbers for detailed information.
Equipment Diagram
Part
List of equipment components with corresponding page numbers for detailed information.
Troubleshooting - Water Chemistry
Common Water Quality Issues
Addresses cloudy, brown, green, yellow water, scale, foaming, and waterline scum.
Fixture and User Comfort Issues
Troubleshooting pitting, erratic pH, odors, and eye/skin irritation.
Troubleshooting - Mechanical Systems
Pump and Pressure Issues
Diagnoses for pumps not starting, surging, or low water pressure.
Heating and Circulation Problems
Troubleshooting for heating issues and circulation pump malfunctions.
Control Panel and Electrical Faults
Addresses O3, FLO, dr/dry messages, breaker trips, and spa leaks.
Water Chemistry Maintenance
Test and Balance Alkalinity
Procedure for testing and adjusting the spa water's alkalinity level.
Test and Balance pH
Procedure for testing and adjusting the spa water's pH level.
Test Total Dissolved Solids (TDS)
Guidance on testing TDS levels and when to drain and refill the spa.
Treatment of Minerals and Metals
Using chemicals to prevent mineral staining and heater corrosion.
Treatment of Oils and Organics
Using enzymes like 'Natural and Clear' to break down oils and organics.
Excessive Foaming
Using 'Foam Away' to correct excessive foaming caused by residues.
Cleaning Biofilm in your spa plumbing lines
Using 'Jet Line Cleaner' to remove biofilm from plumbing lines.
Glossary
Activator (Potassium Monopersulfate)
Definition of non-chlorine shock used for spa sanitation.
Algae
Description of different types of algae and bacteria that can affect spa water.
Bather Load
Definition of the number of users influencing spa contamination levels.
Bromine Liquid Salts
Explanation of Bromine Liquid Salts, its advantages, and disadvantages.
Bromine Tablets
Explanation of Bromine Tablets, their advantages, and disadvantages.
Calcium
Definition of Calcium's role in water hardness and scale formation.
Copper
Information about copper in water, its sources, and potential issues.
Disinfect
Definition of disinfectants and their kill time compared to sanitizers.
Enzymes
Explanation of enzyme use in spa formulations for breaking down oils.
Fill Water
Definition of fill water and its importance for spa water balance.
Filter
Definition of a filter and its function in removing suspended particles.
Filter Cleaner
Description of filter cleaner products for deep cleaning filter media.
Filter Media
Definition of filter media used in cartridges for trapping foreign matter.
Foam Away
Explanation of Foam Away product for reducing excessive foaming.
Foaming
Description of surface foam causes and control methods.
Iron
Information about iron in water, its causes, and staining issues.
Jet Line Cleaner
Definition of Jet Line Cleaner for removing biofilm from plumbing.
Manganese
Information about manganese in water and its aesthetic effects.
Media
Definition of selected materials in filters that form a barrier for suspended solids.
Mineral Purification System (ThermoClear Cartridge)
Explanation of mineral cartridges and the need for activator.
Mineral Sanitizer
Definition of mineral sanitizers and their role in controlling bacteria.
Multi Purpose Cleaner
Description of Multi Purpose Cleaner for scum lines and shell cleaning.
Natural and Clear
Explanation of Natural and Clear enzyme for breaking down oils and organics.
Oxidize
Definition of oxidizing to remove contaminants from spa water.
Ozone
Explanation of ozone as a natural purifier and its benefits for spa sanitation.
pH
Definition of pH scale, its measurement, and acceptable spa ranges.
pH Down
Definition of pH Down product for lowering pH and alkalinity.
pH Up
Definition of pH Up product for increasing pH and alkalinity.
PPM
Definition of PPM as a unit of measurement for chemical testing.
Protection Plus
Description of Protection Plus for sequestering minerals and clarifying water.
Safety Cover
Definition of a spa cover meeting ASTM standards for safety and anchoring.
Sanitize
Definition of sanitizing to kill living organisms and maintain a sanitizer residual.
Scale
Definition of scale formation on surfaces due to high water chemistry levels.
Sequestering Agent
Definition of sequestering agents for preventing mineral precipitation and staining.
Shock
Explanation of 'shock' in pool/spa industry for raising sanitizer levels.
Skimmer
Definition of a skimmer, its components, and role in circulation.
Skimmer Basket
Definition of a skimmer basket for straining debris from the water.
Sodium Bicarbonate
Definition of Sodium Bicarbonate for raising total alkalinity levels.
Sodium Bisulfate
Definition of Sodium Bisulfate for lowering pH and alkalinity.
Spa Cover Conditioner
Description of Spa Cover Conditioner for vinyl spa covers.
Spa Fragrance
Definition of Spa Fragrance for enhancing experience and overcoming odors.
Stain and Scale
Definition of Stain and Scale agent for preventing mineral deposits.
Superchlorination
Definition of superchlorination for contaminant removal in spa water.
Test Strips
Description of test strips for measuring water chemistry levels.
ThermoGloss
Description of ThermoGloss acrylic gloss for shell protection and scratch resistance.
ThermOzone
Explanation of ThermOzone system, its safety, and effectiveness in sanitation.
Total Alkalinity
Definition of Total Alkalinity's role in resisting pH changes and acceptable ranges.
Total Dissolved Solids (TDS)
Definition of TDS, its measurement, and impact on water saturation.
Water Hardness
Definition of water hardness, its effect on scale, and adjustment methods.
Weir
Definition of a weir in a skimmer that controls water flow and keeps debris out.
Winterizing
Procedure for preparing spas for freezing weather and preventing freeze-ups.
F.A.Q.s
ThermoClear cartridge effectiveness
Information on when ThermoClear cartridges become ineffective and the risks involved.
Spa Activator vs. Chlorine with ThermoClear
Guidance on choosing between Spa Activator and Chlorine for weekly use.
Pet in Hot Tub
Procedure to follow if a pet jumps into the hot tub due to increased bacteria.
Too much sanitizer
Effects of excess sanitizer and potential damage to the hot tub cover.
Reduce sanitizer level
Methods to lower sanitizer levels, including water change or air bubbling.
Biguanide or copper based algaecides
Reasons why ThermoSpas advises against Biguanide or copper-based algaecides.
Changing sanitizers
Information on interchanging sanitizers and the use of Jet Line Cleaner.
Swimming pool chemicals
Reasons why swimming pool chemicals differ from hot tub chemicals.
Pillows/headrests discolored or bleached out
Causes for pillow discoloration and warranty coverage limitations.
Water still messed up after attempts
Options for free computerized water testing and analysis from ThermoSpas.
High pH not coming down
Steps to lower persistently high pH levels in the spa.
Need for chemicals with Ozonators
Why chemicals are still needed even when using an Ozonator.
How to prime a pump
Best method to prime a pump by using high speed and loosening the union.
FLO on display
Troubleshooting steps for the 'FLO' display message on the control panel.
What is 'dr'?
Meaning of the 'dr' message and steps to resolve it.
24-hour circulation pump turns on for 3 minutes then shuts off
Explanation for the 3-minute circulation pump cycle after reaching set temperature.
Changing filters with 24-hour pump
Procedure for changing filters when the circulation pump runs 24 hours.
Meaning of O3 on control panel
Explanation of the O3 indicator and ozonator functionality.
Vacation: should I winterize?
Advice on winterizing the spa when going away on vacation.
Pump always running
Reasons why a spa pump might be running continuously.
Troubleshoot an instant tripping breaker
Steps to troubleshoot circuit breakers that trip instantly.
No pressure to one of my seats
Diagnoses for lack of pressure to specific spa seats, checking jets and valves.
Pump not working properly
Troubleshooting steps when a pump is not working or pushing water.
Need a service appointment after 5 PM
Information on scheduling service appointments outside of regular hours.
New hot tub is leaking
Troubleshooting steps for leaks in a new hot tub, checking pump unions.
Floor Load Determination
Building Requirements
Compliance with local/national building requirements for deck floor joints.
Wood Grade Specifications
Table showing wood grade specifications for different joint sizes and spacing.
Electrical Requirements Chart
Model Specifications
Chart detailing voltage, breaker size, number of wires, and wire gauge for different models.
Spa Measurements Chart
Model Dimensions and Weight
Chart listing length, width, height, average filled weight, and pad size for each model.
Water Capacity Chart
Approximate Average Fill
Chart showing approximate water capacity in US gallons and liters for each spa model.
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