ThermoSpas Swim Gym Series Owner's Manual

ThermoSpas Swim Gym Series Owner's Manual

Swim spa

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THERMOSPAS
SWIM SPA OWNER'S MANUAL
Contents subject to change without notice
2020

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  • Page 1 ® THERMOSPAS SWIM SPA OWNER’S MANUAL Contents subject to change without notice 2020...
  • Page 2: Table Of Contents

    What to do in the event of Power Fluctuations Cold Weather Power Failure NOTE: Product specifications, warnings and labels are subject to change without notice. This user’s manual should be used as a guide only. For further information, please contact ThermoSpas at 1-800-876-0158.
  • Page 3: Important User Safety Instructions

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjective and depends on your age, health, and medical history. If you don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub, get out and cool off immediately.
  • Page 4: Hyperthermia

    SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjective and depends on your age, health, and medical history. If you don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub, get out and cool off immediately.
  • Page 5: Important Electrical Safety Instructions

    3 Connect only to a dedicated circuit protected by a class ‘A’ G.F.C.I. APPLICATION GUIDE FOR two-pole ground fault circuit interrupter (GFCI) THERMOSPAS SWIM SPA SERIES 4 Use copper conductors only! 5 The hot tub equipment and all electrical plugs, outlets and NORTH AMERICA lights within 1.5m (5ft) of the unit must be G.F.C.I protected.
  • Page 6: North America G.f.c.i. Installation Diagram

    National Electrical Code, and all Federal, State/Provincial and local codes and regulations in effect at the time of installation. ThermoSpas highly recommends the use of a new GFCI breaker for all of its products. Older GFCI’s may have tripping issues.
  • Page 9: Filling, Checking And Starting Your Swim Spa

    PUMP PRIMING MODE. This mode will last for 4 to 5 minutes before automatically entering the normal operation mode. See complete details for your spa in section THERMOSPAS CONTROL SYSTEMS. When the pump is located below water level, the water should start circulating immediately.
  • Page 10 RELEASING AIR TRAPPED IN FILTER..THROUGH THE PUMP UNION • When the pump starts circulating, it will be necessary to RELEASING AN AIR LOCK... release trapped air in the filter. Carefully loosen the air vent valve counter-clockwise until there is the hissing sound of air escaping.
  • Page 11: 12' Swim Spa Controls

    12’ SWIM SPA CONTROLS ® THERMOSPAS SWIM SPA SERIES CONTROL SYSTEMS NORTH AMERICA KEYPAD FUNCTIONS AND DISPLAY ICONS LIGHT KEY WHICH JET 1 KEY WHICH CONTROLS THE CONTROLS PUMP 1 LIGHTING JET 2 KEY WHICH TEMPERATURE UP/ CONTROLS PUMP 2...
  • Page 12: 12' Swim Spa Series Programming

    12’ SWIM SPA SERIES ® THERMOSPAS SWIM SPA SERIES CONTROL SYSTEMS NORTH AMERICA PROGRAMMING THE FILTER / PURGE CYCLES The filter cycle menu consists of the following parameter: the start time (FS), the duration (Fd), and the frequency (FF). NOTE: A filter cycle consists of starting all the The display will show FFxx, with “xx”...
  • Page 13 PUMP 1 FUNCTION Press this key (JET 1) to activate the pump 1st press – low speed (indicator light flashes) 2nd press – high speed (indicator light on solid) 3rd press – turns off (indicator light off) The display will show Edxx, with “xx” PUMP 2 FUNCTION representing the duration in hours of the Press this key (JET 2) to activate the pump...
  • Page 14: 14' Swim Spa Platinum Controls

    14’ SWIM SPA PLATINUM CONTROLS ® THERMOSPAS SWIM SPA SERIES CONTROL SYSTEMS NORTH AMERICA KEYPAD FUNCTIONS AND DISPLAY ICONS JET 1 KEY WHICH SETTINGS KEY CONTROLS PUMP 1 LIGHT KEY WHICH JET 2 KEY WHICH CONTROLS THE CONTROLS PUMP 2...
  • Page 15: 14' Swim Spa Diamond Controls

    14’ SWIM SPA DIAMOND CONTROLS ® THERMOSPAS SWIM SPA SERIES CONTROL SYSTEMS NORTH AMERICA KEYPAD FUNCTIONS AND DISPLAY ICONS TEMPERATURE UP SETTINGS KEY TEMPERATURE MODE KEY DOWN KEY JET 1 KEY WHICH SELECT KEY CONTROLS PUMP 1 JET 2 KEY WHICH...
  • Page 16: 14' Swim Spa Series Programming

    14’ SWIM SPA SERIES ® THERMOSPAS SWIM SPA SERIES CONTROL SYSTEMS NORTH AMERICA INITIAL START-UP TEMPERATURE CONTROL FUNCTIONALITY AND Before applying voltage to power-up your swim ADJUSTMENT spa, it is very important that you understand the sequence of events that occur when the system is...
  • Page 17 PUMP 1 FUNCTION WATER CARE Press this pad to activate the pump The Water Care section will help you set up your 1st press – on (icon rotates slow) ideal filtration and heating settings. Choose from 2nd press – on (icon rotates fast) Away, Beginner, Energy Savings, Super Energy 3rd press –...
  • Page 18 MODIFYING SCHEDULES MAINTENANCE To see and / or modify the Water Care From the Settings page you can access the category, use the lit button to the right (Jet 1) to Maintenance Menu, which gives you access to the open the selected Water Care menu. following options: Use the arrow keys to choose a schedule to modify (choice of economy and filtration...
  • Page 19 MAINTENANCE REMINDERS DATE AND TIME The in.k800 keypad will remind you of Here you can adjust the time format, change the maintenance required on your spa, like rinsing or year, date and time. Use the arrows to choose the cleaning the filter. Each task has its own setting you want to adjust and select it by duration, based on normal use.
  • Page 20 KEYPAD SETTINGS (continued) ELECTRICAL CONFIGURATION Please do not make changes in this section For the Security you can choose between unless you are a qualified electrician. unlock, partial or full lock modes. FACTORY RESET Unlocked mode you have access to all features. In this section you can see errors that have been archived by the system.
  • Page 21: Swim Sync System

    OPTIONAL SWIM SYNC SYSTEM The Smart Phone App that is designed as a wireless hot tub control which allows you to pick the water care settings that fit your schedule. Adjust filtration and temperature settings and create the ideal hot tub experience from inside your home. This option is supported by your iPhone®, iPOD touch®...
  • Page 22 2. Installing the spa transmitter If you purchased a spa with in. touch 2 as a standard feature or as an option, note that the spa transmitter will be pre-installed. To ensure proper signal transmission, it may be necessary to change the position of the transmitter once the spa is installed in the yard.
  • Page 23 If you need to replace a transmitter or pair your transmitters again, power up the home transmitter and press on its pairing button with a paper clip. The status light of the transmitter will blink yellow. Then, shut off the spa’s breaker to turn the spa transmitter off. Wait a little and put the breaker back on.
  • Page 24 5. Strong and Long Range Communication Signal Through their proprietary RF technology, in. touch 2 transmitters emit a strong, stable and long-range signal between your spa and your router (about 3 times longer than regular signal). No need for repeaters or boosters: your spa will always remain within reach in typical backyard settings.
  • Page 25 USING THE APP On your home network It is possible to access your spa with the in. touch 2 app through your home network. To be able to see your in. touch 2 in the application you need to connect your device to the same router (Wi-Fi network) than the one used to connect your Home Transmitter Go to the Wi-Fi settings section of your mobile device and choose the same network that your spa is connected to (i.e.
  • Page 26 Setup your Wi-Fi on your device Before using your application, go to the Wi-Fi section of your device’s settings. Make sure you are connected to your home network. This needs to be the same Wi-Fi provided by the router to which you connected your Home Transmitter.
  • Page 27 Find the icon for the in. touch 2 application, then tap on it to open it. The first time you use the application a message will ask you: “in. touch 2” Would like to send you notifications. If you choose Allow, the application will send you notifications about the status of your spa.
  • Page 28 Login page Before using your application, you must create an account first and then, you’ll be able to sign in. Your account will give you the opportunity to have access to your spa from any in. touch 2 application.
  • Page 29 New account creation When you choose to create a new account, you agree at the same time the Terms of Service and the Privacy Policy. You can read them at any time through this link: https://geckointouch.com/legal...
  • Page 30 Choose a spa This page displays all the spas detected by your application. To detect your spa, you need to connect your mobile device to the same network to which you connected your Home Transmitter. Once you have done a connection with the spa its name will be saved on this page to allow you to connect to this spa from anywhere.
  • Page 31 Home page The main screen gives you access to your accessories, water temperature, water care and settings The app is mirroring the top side control (keypad) over the internet.
  • Page 32: Standby Mode

    STANDBY MODE (14’ SWIM SPA ONLY) A press of the SETTINGS key brings you into the menu options. Use the UP and DOWN arrow keys to highlight STANDBY. Press the LIGHT key and the following message will appear. “All pumps off! Press Drain to drain spa” This mode allows you to stop all outputs including all automatic functions such as a filter cycle, heating requests and smart winter mode purging for 30 minutes to perform quick spa maintenance.
  • Page 33: Power Sprint Current Control

    ADJUSTABLE FLOW CONTROL POWER SPRINT CURRENT CONTROL ® Your ThermoSpas swim spa is equipped with a (14’ SWIM SPA DIAMOND MODELS only) DIVERTER valve to control and adjust water flow to suit individual user preference. The pump 1 (P1) DIVERTER...
  • Page 34: Thermospas ® Clear Blue Mineral System

    ® THERMOSPAS CLEAR BLUE MINERAL SYSTEM CLEAR BLUE KEYPAD FUNCTIONS IONIZING - When the “Ionizing” light is illuminating, it confirms that the system is ionizing the water. To illuminate, the electrodes must be submersed in water and at least 80 mA of current must be flowing though the electrodes into the water.
  • Page 35 CLEAR BLUE OPERATING INSTRUCTIONS PROGRAM - Press the “Ion/Action” button to set the ion cycle time. Follow the guidelines below based on the gallons or liters you are ionizing. OPTIONAL - Press the “Large Dose” button to set the hours of large dose. You may set it from 1 to 99 hours.
  • Page 36: Water Balance General Overview

    SWIM SPA WATER BALANCE – GENERAL OVERVIEW NOTABLE POINTS WARNING • The reliability and longevity of your swim spa support equipment are directly related to how well water quality is maintained! CHEMICAL HANDLING SAFETY HINTS • The small volume of water in your swim spa is easily affected by the introduction of oils, lotions, perspiration and chemicals.
  • Page 37: Glossary Of Common Water Maintenance Terms

    GLOSSARY OF COMMON WATER MAINTENANCE TERMS 1 CHLORINE – in granular, liquid or puck/tablet form, is an oxidant and biocidal agent. It is very effective and fast acting. Recom- mended chlorine residual level is 3.0 to 5.0 ppm. 2 CHLORAMINES – a compound formed when chlorine combines with nitrogen or ammonia present in the water. When allowed to go unchecked, it causes eye and skin irritation and is indicated by a strong chlorine odor.
  • Page 38: Water Balance Troubleshooting

    WATER BALANCE TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS Cloudy Water Microscopic particles too small to filter out. Test and adjust all water balance elements and add flocculent* to cause the particles to combine together so they can be filtered out. Increase filter cycle time. High Total Alkalinity Test these water balance elements and High pH levels...
  • Page 39: Cleaning The Skimmer Basket

    Soak your filter cartridge in a filter cartridge cleaning solution. Rinse thoroughly and, if possible, allow to dry before re-installing. ThermoSpas recommends purchasing a second filter so that while the first is cleaning, the other is clean and ready to install...
  • Page 40: Cartridge Filter, Removal, Cleaning, Re-Installation

    CLEANING THE ACRYLIC SURFACE The acrylic surface can be cleaned and polished using a Do not use a wire brush or other devise soft cloth and acrylic cleaner (available at THERMOSPAS to clean cartridge element. online store). https://online.thermospas.com Do not put in dishwasher or washing ma- chine.
  • Page 41: Changing Your Swim Spa Water

    FIGURE 1 FIGURE 2 WATER SOFTENERS ThermoSpas does not recommend filling a swim spa with water from a water softener, as it could adversely effect the water chemistry, making it difficult to maintain proper water balance. If you live in an area with hard or soft water, give careful attention to your Calcium Hardness level.
  • Page 42: Soft Stride Floor System

    CARE OF STAINLESS STEEL ThermoSpas uses stainless steel in a number of our swim spas. Its lasting beauty and resistance to corrosion make it an excellent material for handrails and jet faces. With the proper care it will keep its luster for many years. All stainless steel can corrode given the right circumstances so we have provided a guide to help you keep the stainless components in your swim spa looking nice.
  • Page 43: Winterizing Your Swim Spa

    • Remove snow build up regularly to prevent damage to the safety hard cover. • It is assumed that your ThermoSpas swim spa has been properly installed on a reinforced concrete pad to eliminate lifting of the swim spa due to hydrostatic ground water pressure.
  • Page 44: General Troubleshooting

    GENERAL TROUBLESHOOTING CONTINUED WHAT TO DO IN THE EVENT OF... …POWER FAILURE OR SYSTEM FAULT DURING …POWER FLUCTUATIONS COLD WEATHER CONDITIONS The power supply into your home is, for the most part, If your control system will not reset, (ie. GFCI trips) or if your fairly consistent.

This manual is also suitable for:

Platinum seriesDiamond series

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