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Summary of Contents for ThermoSpas Designer Series
- Page 1 ThermoSpas® Designer Series Owner’s Manual Safety, Maintenance and Technical Information...
- Page 2 Welcome to ThermoSpas Welcome To ThermoSpas Congratulations! You are now the official owner of the finest spa built. All of us at ThermoSpas are looking forward to enjoying a relationship with you that will last for many years to come.
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Page 3: Table Of Contents
Website ........www.ThermoSpas.com... - Page 4 Wave Lounge Pump and Valve Control (Park Ave Diamond model) .......... 21 Blower (Gold, Platinum and Diamond Models)................21 Control Valves ..........................21 Jets ............................. 22 Lights ............................23 Programming Instructions ..................24 Programming the Time ....................... 24 Standard Mode ........................... 24 Economy Mode...........................
- Page 5 Components ......................39 Water Pump..........................39 Circulation/Filtration Pump ......................39 Air Pump (Blower) ........................39 Spa Pack and Heater ......................... 40 Grab Bar Light Assembly (Concord and Park Avenue Series) ........... 40 Spa Light Assembly ........................40 Common Diagnostic Messages .................41 Common Reminder Messages ................42 Troubleshooting - Water Chemistry ..............43 Troubleshooting - Mechanical Systems ............44...
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Page 7: Read And Follow These Important Instructions
No. 6 AWG. Proper Use and Installation ThermoSpas has made every effort to provide you with a safe and reliable product. The detailed instructions provided previous to, and with the receipt of, your spa will explain how to safely in- stall, operate and maintain your spa. - Page 8 DANGER: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION! • Install the spa at least 5 feet (1.5m), from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected (bonded) by a minimum No.
- Page 9 • Persons using medication should consult a physician before using a spa since some medication may induce drowsiness, while other medication may affect heart rate, blood pressure, and circulation. • Persons suffering from any condition requiring medical treatment, the elderly, or infants should consult with a physician before using a spa.
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Page 10: Spa Safety Literature
Spa Safety Literature To ensure you have a safe and enjoyable spa experience, learn all you can about spa safety and emergency procedures. Especially useful are the brochures listed below: • Children Aren’t Waterproof • Pool and Spa Emergency Procedures For Infants and Children •... -
Page 11: Be Aware Of The Risk Of Fatal Hyperthermia
DANGER: RISK OF SEVERE INJURY OR DROWNING! Limb entrapment: May occur when a limb becomes entrapped, inserted or sucked into a suction or outlet opening. • Always keep suction fittings, suction covers, filter, filter lid or skimmer assembly in place when operating to avoid limb entrapment. -
Page 12: Choosing A Location
Site preparation, alterations to home owner’s property and permits (if any) are the sole responsi- bility of the owner. ThermoSpas spas are not intended for commercial applications. WARNING: For spas that are to rest on balconies, roofs or other platforms not specif- ically tied into main structural support, consult a professional Structural Engineer with experience in this type of application. -
Page 13: Indoor Location
• In the unlikely event that you should ever need to access or gain entry to any portion of the spa for servicing, it is highly recommended that you plan your outdoor installation to provide full access to the entire spa. Please take this into consideration when placing the spa in a deck or enclosed by a surrounding. - Page 14 Water damage to the home owner’s property from splashing or leaks are at the home owner’s risk. This is not covered under any ThermoSpas warranty. • Adequate ventilation must be provided in order to allow for chemical fumes to escape. Take into consideration that these fumes could enter other indoor areas.
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Page 15: Electrical Set Up
Before beginning the wiring process turn off the circuit breaker so that no power is connected to the controller. ThermoSpas recommends all spa wiring to be done by a licensed electrician. Improper wiring may void your warranty. - Page 16 The electrical requirements for your spa are found on the Electrical Guide Sheet contained in the Welcome Kit for your specific model. It is very important to review your electrical requirements before starting installation. Electrical Service Considerations The Electrical Service determines how many pumps can run in conjunction with the heater. If the dedicated GFCI circuit was installed with a smaller breaker than the recommended size (typically 60 amps), your heater will automatically shut off to avoid tripping your circuit breaker if too many pumps are activated (including the blower).
- Page 17 Ground Fault Circuit Interrupt (GFCI) Wiring Diagram Sub Panel at Spa Main Panel Spa Pac Neutral/Ground Bar Neutral Bar Neutral Terminal block (White) inside of Pac White Pigtail Wire GFCI Load Neutral (White) Breaker Breaker See NOTE 3 Black Black Ground Green Isolated...
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Page 18: Spa Start Up
Spa Start Up Please read through all steps before beginning. This section explains the necessary procedures required to start up your spa. Familiarize yourself with this procedure prior to beginning the pro- cess. Use this procedure as a guideline. • Make sure you have any instructions along with the Welcome Kit and Chemical Starter Kit prior to filling your spa. - Page 19 Step 4: If your topside control panel display shows the temperature, the temperature flashing or “--”; this is normal. If any other codes are shown, refer to troubleshooting guide located in the appendix or visit http://online.ThermoSpas.com and click on Customer Center for more information.
- Page 20 Avoid using any biguanide or copper-based algaecide with your spa. Use of these products is not recommended by ThermoSpas and may void your warranty. CAUTION: RISK OF PERSONAL INJURY OR SPA DAMAGE! Never add chlorine tablets (trichlor) or acid to your hot tub for any reason! These chem- icals may damage components within your hot tub, burn or irritate your skin, create a rash, and void the manufacturer warranty for your spa.
- Page 21 Improper water chemistry may cause skin irritation or facilitate the transmittal of disease. Proper water chemistry is the sole responsibility of the spa owner. The costs incurred from injury or damage resulting from improper water chemistry are not covered under the ThermoSpas, Inc. warranty.
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Page 22: Spa Diagram
Spa Diagram The illustration below shows a typical 5 person spa with multiple jet styles, a bubbling system, an ozone system upgrade and an independent circulation/filtration pump system. If your spa was not ordered with any of these features, the system components will not be found in your spa. These illustrations are designed to help you identify key components. -
Page 23: Equipment Diagram
Equipment Diagram The illustration below shows a typical equipment compartment. If your spa was not ordered with any of these features, the system components will not be found in your spa. These illustrations are designed to help you identify key components. Use the legend to locate a particular compo- nent’s page number to see more details. -
Page 24: Topside Control Panel
Topside Control Panel Main Control Panel Time Warm Light Blower Mode/Prog Cool Pump 1 Pump 2 Designed to Improve Your Life Button Functions: Time Button: Use to set the time and when pressed the Liquid Crystal Display (LCD) screen will display the time. Mode/Prog Button: Use to switch modes between Standard, Economy, Standard- in-Economy or Sleep mode. -
Page 25: Auxiliary Pump Control Panel
Indicator Lights: F1 Indicator: When the button next to “F1” is lit, it indicates that the first heating cycle is running, page 25. F2 Indicator: When the button next to “F2” is lit, it indicates that the second heating cycle is running, page 25. PL Indicator: When the button next to “PL”... -
Page 26: Operating Instructions
Operating Instructions Setting the Temperature The LCD screen will constantly display the current water tempera- ture, unless there is an error code or the spa needs attention. To set the desired water temperature: Figure 1 Press the Warm ( ) or Cool ( ) button to display the current set temperature. -
Page 27: Jets Pump 3 To 5 (If Equipped)
Jets Pump 3 to 5 (If equipped) Models equipped with Jets pump 3, 4 or 5 use a 1-speed pump. Each of these pumps will have an auxiliary pump control panel, Figure 4. To operate: Pump Press Jets pump ( ) button once to turn the pump on. -
Page 28: Jets
Diverter Valve (Figure 11) Rotate valve to divert flow to specific sections of the spa. Throttle Control Valve (Figure 12) Figure 11 The Throttle Control Valve controls the jet intensity of an entire seat without affecting others areas. Figure 12 Jets Therapy Jets Popular spa jets with powerful directional streams. -
Page 29: Lights
Give an unbeatable neck massage and include a control valve to adjust the intensity. This is a favorite feature among many ThermoSpas customers. Nothing compares to a nice neck massage, so the Pillow Jet was created to do just that. No need to put your head under water –... -
Page 30: Programming Instructions
Programming Instructions Programming the Time When power is first applied and the Priming Mode has finished, the control panel will display the time icon (TIME). You will need to program the time of day by following the steps below. If the time is not programmed the LCD screen will flash the “Time”... -
Page 31: Standard-In-Economy Mode
Standard-In-Economy Mode Allows you to temporarily change the mode to Standard while in Economy mode. This would allow the heater to run for one hour to heat the spa. Once the hour is up the spa will revert back to Economy mode and the spa will heat only during the preset filtration cycles. Heating will occur until the water reaches the next highest degree about the temperature set-point. -
Page 32: O3 Ozone
Press the Warm ( ) or Cool ( ) button to adjust the minutes in increments of five minutes then press the Mode/Prog ( ) button to confirm your selection. Press the Mode/Prog ( ) button to confirm the program for first heating cycle. The LCD screen will display “Program,”... -
Page 33: Temperature Lock/Unlock (Tl)
Temperature Lock/Unlock (TL) To prevent unauthorized use adjustment to the temperature of the spa, you can lock the temperature set point. The Warm and Cool buttons are deactivated. When this feature is active the “TL” indicator light will be lit. To lock the panel (buttons must be pressed within three seconds of each other): Press the Warm ( ) or Cool (... -
Page 34: Automatic Functions
Automatic Functions Clean-up Cycle The Clean-up Cycle is a feature that automatically turns on a pump (or the blower) 30 minutes after it was last turned off or timed out. The pump will run for approximately 30 seconds to move water through the system to help maintain clear water. -
Page 35: Basic Spa Maintenance
Following the procedures below at the recommended intervals will insure that your spa provides years of service. If you have any questions concerning the maintenance of your spa please con- tact Thermospas’ Customer Care department. Cleaning and chemical products for your spa can be purchase at ThermoSpas’ online store at http://online.ThermoSpas.com. Item... - Page 36 The cover should be thoroughly cleaned and conditioned once a month using ThermoSpas Cover Conditioner. • Cleaning and Protecting the Cabinet. • Cabinets constructed of ThermoBoard require hosing and wiping down once or twice a year. Cleaning and chemical products for your spa can be purchase at ThermoSpas’ online store at http://online.ThermoSpas.com.
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Page 37: Changing/Cleaning Filters
The skimmer/filter for the Designer Series can vary. To follow are the four distinct skimmer hous- ing and the cleaning procedure for each. - Page 38 Cartridge Clean filter cartridge by first filling a bucket with water, adding 8 oz. of ThermoSpas Filter Clean. Mix solution by moving filter cartridge up and down several times. For best results, allow filter to soak for 12 to 24 hours (never less than 3).
- Page 39 Chemical Care Guide that comes with your hot tub. If you are still experiencing prob- lems, contact the ThermoSpas Customer Care Department at 800.876.0158. To install cartridges, grasp top filter handle and push filter back onto fittings until they snap...
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Page 40: Spas With Thermozone
Spas with ThermOzone ThermOzone accomplishes water sanitation by us- ing a powerful oxidant, Ozone. This 100% organic compound reacts with and destroys bacteria, mold, fungus, etc. Through a proprietary process, ozone effectiveness and air quality are maximized to pro- vide optimal sanitation of your spa. Components Ozone Generator : Using Corona discharge technology, the Ozone generator delivers 250... -
Page 41: Drain And Refill
Note: You can use a submersible pump. Completely dry the shell surface with a soft, clean cloth. Clean the shell surface of any debris or mildew using ThermoGloss and ThermoSpas’ All Purpose Cleaner. Once you have completed all task above, make sure the drain valve is in the “OFF” position and reinstall the drain cap. -
Page 42: Cleaning The Cover
Note: Some residual foaming may occur, if so, use ThermoSpas Foam Away to suppress foam. Remove filter(s) and clean. Before spa is drained, empty contents (16 fl. oz.) of ThermoSpas Jet Line Cleaner in to warm spa water. Turn pump(s) “on” and run jets for 15 minutes. (Ensure filter is not in spa and cover is closed.) -
Page 43: Shell Surface Cleaning
The perfect product for cleaning the shell surface above the water line (when the spa is filled) is ThermoSpas All Purpose Cleaner. This helps to prevent a scum line from forming. Because it is a natural enzyme, it will not affect the water’s chemistry, it’s safe to use, it won’t scratch the acrylic, and it helps to eliminate mold or mildew odors without bleaching the surface. -
Page 44: Winterizing (Closing Your Spa)
Winterizing (Closing Your Spa) If you do not plan to use your spa during freezing weather, you will have to winterize it. Failure to winterize your spa will cause irreversible damage (in freezing temperatures) to the pump and plumbing lines. Winterization of your spa is easy. -
Page 45: Components
Motor Drain Plug Water Pump Volute TO WATER JETS Open Valve Closed Valve Pump Motor Circulation/Filtration Pump Designer Series Spas are equipped with a circulation From Suction pump for continuous filtration. Pump configuration vary by model. Water Pump Volute Designer Series Spas are... -
Page 46: Spa Pack And Heater
Spa Pack and Heater (Electronic Center of Spa) Heater Union The Spa pack is normally (hand tighten only by behind the cabinet located turning clockwise) underneath the topside control panel. Heater Union Heater Grab Bar Light Assembly (Concord and Park Avenue Series) Bulb Housing The Bulb Socket is attached to the Bulb housing by... -
Page 47: Common Diagnostic Messages
107˚F (approximately 43.3˚C) at the (approximately 41.7˚C). If the problem per- heater. sists, contact ThermoSpas Service Depart- ment 800.876.0158. A potential freeze condition exists. No Action required. The pumps and blower Activates when the temperature will automatically activate to circulate the goes below 44˚F (6.7˚C) -
Page 48: Common Reminder Messages
Common Reminder Messages Code Occurrence Action Test and adjust pH levels. Every 7 days Refer to the manufacturers instructions. Test and adjust sanitizer lev- Every 7 days els. Refer to the manufactur- ers instructions. Remove, clean and reinstall Every 30 days filter(s). -
Page 49: Troubleshooting - Water Chemistry
Troubleshooting - Water Chemistry Problem Possible Cause Solution Cloudy Water • Dirty Filter • Clean filter with filter cleaner • High TDS Levels • Drain and refill with fresh • High pH or alkalinity water • Check and adjust using pH/ •... -
Page 50: Troubleshooting - Mechanical Systems
Troubleshooting - Mechanical Systems Problem Possible Cause Solution Pump(s) will not start • “T” valve(s) not open • Check both “T” valves on all pumps. Be sure valve is open by pulling up on handle until detent click is felt. Detent prevents valve •... - Page 51 Prime pump while pump is on currence of “dr” message) Spa by loosing union. is shut down. • Circulation Pump • Call Thermospas for service Malfunction 800.876.0158 to order a new pump or to set up a service • Dirty filters/old filters appointment.
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Page 52: Water Chemistry Maintenance
Excessive Foaming As Required To correct foaming caused by soap or other residues, use ThermoSpas “Foam Away.” Make certain to shake container and disperse only ONE capful where foaming is occurring while water is circu- lating. Wait 30 minutes and repeat treatment if foaming continues. It is recommended to clean your filter within 24 hours of using “Foam Away.”... -
Page 53: Glossary
Glossary Activator (Potassium Monopersulfate) - Also known as non-chlorine shock, it is a strong oxi- dizer capable of eliminating contaminants from your spa. It is a non-chlorine chemical compound often used for shock treatments in spas and pools. It is very popular for use in mineral purifica- tion systems. - Page 54 Copper - Copper in water is a common problem in many households. Copper is present due to the corrosion of plumbing materials from Acidic (low pH) or Aggressive water (low TDS). Common problems associated with copper due corrosion are leaks in the plumbing system or blue-green staining.
- Page 55 Media - The selected materials in a filter that form the barrier to the passage of certain suspend- ed solids or dissolved molecules. Mineral Purification System (ThermoClear Cartridge) - Mineral cartridges are placed in your filter core and release silver and copper ions into the spa water. These ions kill bacteria and virus’s.
- Page 56 Safety Cover - A spa cover which meets strict ASTM standards for strength, construction, and anchoring, which reduces the drowning risk to small children. (Our covers are built to the ASTM safety standard). Not all hot tub covers on the market meet this important rating. Sanitize - Means to kill all bacteria, algae, disease-causing organisms, and any other uninvited guests.
- Page 57 ThermoGloss - This product is an acrylic gloss that provides a tough coating to protect your shell from scratches and scale build up. Designed for hot water environments, this product will not break down and cause problems in spa water. ThermOzone - The only automatic ozonator with an EPA approved, built-in de-gasser tank that eliminates all offensive and potentially dangerous gases.
- Page 58 Q: Can I change sanitizers? The use of ThermoClear and Chlorine can be interchanged in the same spa water. All other sanitizers require the draining of the hot tub. We recommend the use of ThermoSpas’ Jet Line Cleaner for cleaning out the lines.
- Page 59 Q: What can I do if th pH is my spa is high (over 8.0) and will not come down? Follow the steps below. Turn on all pumps and add 1 ounce of ThermoSpas pH Down. Wait 15 minutes and retest the pH.
- Page 60 Q: How do I change my filters if my pump circulation pump runs for 24 hours? On some models of Thermospas it is almost impossible to change the filters while the pump is on so the spa must be put into standby mode or power turned off at the circuit breaker.
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Page 61: Floor Load Determination
Q: I have a brand new hot tub and it is leaking. I need a service man right away. Firstly, there are a few things we will ask you to do. Describe that area of the spa where the leak seems to be coming from. Remove one of the skirt panels in that area and check your pump(s) union connections. -
Page 62: Electrical Requirements Chart
Electrical Requirements Chart Model Voltage Breaker Size No. of Wires Wire Gauge Atlantis Gold 240V 50A GFCI 4 Wire Atlantis Silver 240V 50A GFCI 4 Wire Avalon Gold 240V 50A GFCI 4 Wire Avalon Silver 240V 50A GFCI 4 Wire Concord Platinum 240V 60A GFCI... -
Page 63: Spa Measurements Chart
Spa Measurements Chart NOTE These specifications are subject to change without notice and are for refer- ence only. Average Min. Pad Size Model Length Width Height Filled Weight 79.25 in. 79.25 in. 35.25 in. 1868 lb. 4 in. Atlantis Gold (201.3 cm) (201.3 cm) (89.5 cm) -
Page 64: Water Capacity Chart
Water Capacity Chart *Approximate Aver- *Approximate Aver- Model Model age Fill age Fill Healing Spa Dia- 290 US gal. 225 US gal. Atlantis Gold mond (1097.7 Liters) (851.6 Liters) 290 US gal. 225 US gal. Healing Spa Gold Atlantis Silver (1097.7 Liters) (851.6 Liters) 290 US gal. - Page 68 Designed to Improve Your Life 10 Research Parkway Suite 300 Wallingford, CT 06492 www.ThermoSpas.com SAVE THESE INSTRUCTIONS 6530-916 Rev. D (01/28/2020)
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