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Owner’s Manual C harleston & Memphis - 100 Series & 200 Series PN 378300 Rev H (TS)
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Date of Delivery ____________________________________________________________ For the model and serial numbers, locate the white plate to the right or left of the access panel, near the floor. For support, contact: ThermoSpas Service, 2452 Lake Emma Road, Suite 1000, Lake Mary, FL 32746, 888-768-6772...
SPA COVER INSTALLATION……………………………………………………………………………………………………..12 FILLING YOUR SPA……………………………………………………………………….…………………………………………13 DRAINING YOUR SPA……………………………………………………..…………….………………………..………………14 FOR THE ELECTRICIAN, TWO-PUMP, 200 SERIES MODELS……………………………………………..………15-17 FOR THE ELECTRICIAN, ONE-PUMP, 100 SERIES, MODELS, CONVERT HEATER TO 240VOLT.….18-20 SYSTEM OPERATION ONE-PUMP, 100 SERIES MODELS………………………………….……………………….21-22 SYSTEM OPERATION TWO-PUMP, 200 SERIES MODELS…………………………………………………..…….23-24 DISPLAY MESSAGES………………………………………………………………………………………………………………..25 SKIMMER-FILTER, CLEANING OR REPLACEMENT OF THE FILTER CARTRIDGE…………………………26...
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Important Safety Instructions for all Spa Owners READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY! This spa was manufactured to meet the standards and specifications outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB Safety Act). When installing and using this spa, basic safety precautions should always be followed, including: DANGER: RISK OF INJURY: (For cord and plug connected units):...
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DANGER: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION! • Install the spa at least 5 feet (1.5m), from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected (bonded) by a minimum No. 8 AWG (8.4 mm²) solid copper conductor attached to the wire connector on the grounding bar, inside the equipment compartment on the equipment box.
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WARNING: TO DECREASE RISK OF INFECTION OR DISEASE! • To reduce the risk of contracting a waterborne illness (e.g. an infection, bacteria or virus) and/or respiratory ailments, maintain water chemistry within the parameters listed in the Water Chemistry section of this manual and consult with a licensed engineer regarding proper ventilation if installed indoors or in an enclosed area.
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FOR CALIFORNIA RESIDENTS ONLY NUR FÜR EINWOHNER KALIFORNIENS POUR LES RÉSIDENTS DE LA CALIFORNIE SEULEMENT PARA RESIDENTES DE CALIFORNIA ÚNICAMENTE WARNING: Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer.
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Entrapment Risk The Consumer Products Safety Commission/USA has reported that users of pools and spas have become entrapped (stuck) to drain and/or suction fittings causing death, drowning, or serious injury (see diagram below). This spa was manufactured to meet the standards and specifications outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB Safety Act).
Hyperthermia Prolonged immersion in hot water may induce hyperthermia (overheating). The use of alcohol or drugs can greatly increase the risk of fatal hyperthermia in spas. A description of the causes, symptoms, and effects of hyperthermia are as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F (37°C).
A spa stored outside in direct sun, without proper water level, uncovered or under a tarp/cover, can accumulated temperatures that will damage the spa, its components and void the warranty. Only store an empty spa indoors or in the shade. One-pump (100 SERIES) models q Will you operate the spa on 120- or 240-volts heater? Your spa comes ready to plug into a standard 120 volt / 15-amp outlet for power.
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The spa must be installed in such a manner as to provide drainage away from it. Placing the spa in a depression without provisions for proper drainage could allow rain, overflow, leaks from spa plumbing, and other casual water to flood the equipment and create a wet condition in which it would sit in.
Spa Cover Installation WARNING AVOID DROWNING RISK • Failure to follow instructions may result in injury or drowning. • Non-secured covers are a hazard. • Keep children away. People or objects cannot be seen under the cover. • Because of entrapment possibility, remove cover completely before entry of bathers. •...
Filling Your Spa WARNING : RISK OF PERSONAL INJURY! • To decrease the risk of injury, drowning or entrapment, never leave your hot tub unattended for any reason while the cover is open and accessible, especially to small children and animals! •...
Draining the spa WARNING : RISK OF PERSONAL INJURY! • To decrease the risk of injury, drowning or entrapment, never leave your hot tub unattended for any reason while the cover is open and accessible, especially to small children and animals! •...
Two-pump (200 SERIES) models, FOR THE ELECTRICIAN Installations that do not adhere to these instructions can expose users to electric shock and will void the warranty. Power Requirements 240VAC, 60HZ, 50A, Class A GFCI-protected service (Circuit Breaker rating 50A). Fig. 9 4 wires (hot, hot, Nuetral, ground).
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FOR THE ELECTRICIAN continued Two-pump (200 SERIES) models ELECTRICAL DATA FOR THE USE OF CERTIFIED LICENSED ELECTRICIAN REQUIRED WIRING FOR 240 VOLT 4 WIRE INSTALLATION N WHT L1 BLK L2 RED G GRN WARNING: Shock Hazard! Under No Circumstances Should This Spa Be Installed by Anyone Other Than A Certified Licensed Electrician! All wiring MUST be in accordance with the National Electrical Code and all local codes...
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Two-pump (200 SERIES) models, FOR THE ELECTRICIAN continued DIP SETTINGS VS501Z, 54379-03, Setup 2 MAIN POWER TO SYSTEM MUST BE TURNED OFF BEFORE ADJUSTING DIP SWITCHES TEST MODE OFF TEST MODE ON SETTINGS STD, ECON, SLEEP ALLOWED STANDARD MODE ONLY DUPLEX PANEL MINI PANEL N/A MUST BE OFF...
CONVERSION FROM 120V TO 240V, FOR THE ELECTRICIAN, One-pump (100 SERIES) models Installations that do not adhere to these instructions can expose users to electric shock and will void the warranty. The conversion of the equipment package, from a factory installed 120- volt system to a hardwired 120/240-volt system, must be completed by a certified licensed electrician.
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FOR THE ELECTRICIAN, CONVERSION FROM 120V TO 240V continued ELECTRICAL DATA FOR THE USE OF CERTIFIED LICENSED ELECTRICIAN REQUIRED WIRING FOR 240 VOLT INSTALLATION One-pump (100 SERIES) models All wiring MUST be in accordance with the National Electrical Code and all local codes.
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FOR THE ELECTRICIAN, CONVERSION FROM 120V TO 240V, One-pump (100 SERIES) models continued DIP SETTINGS VS3FL4AV 56902 One Pump (100 SERIES) MAIN POWER TO SYSTEM MUST BE TURNED OFF BEFORE ADJUSTING DIP SWITCHES TEST MODE OFF TEST MODE ON SETTINGS...
One-pump (100 SERIES) models, System Operation Initial Start-Up When electrical power is first supplied to your spa, the control system will display a series of numbers followed by Pr , then -- -- . At this point the circulation pump will be activated and operate for 7 minutes as it seeks to prime the pump. If the spa was filled as described on page 13, the pump will usually prime without a problem.
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One-pump (100 SERIES) models, Additional Functions Spa Water Maintenance This function enables you to program the amount of water filtration time. Press then to enter the programming mode. Once in the programming mode press to select the filtration time: F1 through F8 per the chart below.
Two-pump (200 SERIES) models , System Operation Jets Jets Initial Start-Up When electrical power is first supplied to your spa, the control system will display a series of numbers followed by Pr , then -- -- . At this point the circulation pump will be activated and operate for 7 minutes as it seeks to prime the pump. If the spa was filled as described on page 13, the pump will usually prime without a problem.
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Two-pump (200 SERIES) models, Additional Functions Spa Water Maintenance This function enables you to program the amount of water filtration time. Press then the 2 jets button to enter the programming mode. Once in the programming mode press to select the filtration time: F1 through F8 per the chart below. FC In this mode the water will be filtered continuously.
Display Messages MESSAGE MEANING ACTION REQUIRED No message on display. Power The control panel will be disabled until power returns. has been cut off to the spa. Spa settings will be preserved until next power up. Temperature unknown. After the pump has been running for one minute, the temperature will be displayed.
SKIMMER FILTER CLEANING OR REPLACEMENT OF THE FILTER CARTRIDGE your model Rendering of Filters in may vary. Charleston / Memphis models Skimmer cover End nut The spa’s automatic surface skimmer filter is designed to remove floating debris and contaminants, such as body lotions, by drawing water through a specially formulated filter cartridge element.
Air Injection Venturi Adjustment Air injection into the jet’s water stream is adjusted by turning the venture dials. Each dial is independent and controls about half of the jets, respectively. Turn them counterclockwise to increase, and clockwise to decrease, the amount of air injected into the jets’ water stream. Adjustable Water Flow Jets The jet’s water flow is adjusted by turning the jet face.
Water Chemistry Spa water chemistry (or water balance) affects the safety of your equipment as well as the appearance of your spa water. Water balance has five factors: pH, total alkalinity, calcium hardness, temperature and total dissolved solids. The pH is the most critical but total alkalinity and calcium hardness must also be watched closely.
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Water Chemistry (Continued) It is recommended that the spa be drained regularly depending on its size, location and the frequency of use. 1. Clean filter and cartridge periodically according to manufacturer’s instructions. 2. Keep the spa covered when not in use to reduce the loss of heat and to keep out leaves, dirt, and other foreign materials from settling in the water.
Replacing the LED Light 1. Disconnect electrical Your model may vary. Light plug power to the spa . 2. Remove the cabinet access panel behind the light and the access panel to the spa control box. 3. Remove the control Equipment access panel Control box cover box cover, locate the...
Headrest Installation Your headrests are designed to not be removed. However, if you need to reinstall the headrest on the spa, follow these steps. 1. Using a Phillips screwdriver, remove the cabinet panel(s) directly behind the headrest location. 2. Locate the two wing nuts and completely remove them turning counterclockwise (Fig 10). 3.
Freeze Protection DO NOT ALLOW THE SPA TO FREEZE Caution, any damage caused by improper winterizing will void the warranty. You may want to consider contacting a spa professional for winterizing service. If the spa is to be stored or transported in temperatures of 32°F (0°C) or lower, it is critical that the unit be fully winterized.
Frequently Asked Questions 1. Why does my spa not shut off? Your spa is designed to run from the time you plug it in, until it reaches your desired water temperature. Once desired water temperature is reached then you can control the functions with the buttons on the top control.
PURGING THE PUMP Sometimes after a water change (draining and refilling the spa), or initial start-up of the spa, there is no water flowing from the jets. You may hear the pump operating or even see the shaft of the pump motor turning, but have no water flowing from the jets.
Troubleshooting Guide SITUATION PROBABLE CAUSE ACTION NO HEAT OR HEAT TOO LOW Operating while spa cover is open. Ensure that spa cover is properly closed. Dirty filter Replace or clean filter cartridge. Pg. 26 JETS WON’T COME ON No power to spa control. Check the GFCI, circuit breaker and/or disconnect switch.
Glossary of Terms VENTURI DIALS Mounted on the lip of the spa or at the equipment shroud, to induce air to the jets. BYPASS CHECK VALVE Prevents water flow stoppage due to dirty filter. CONTROL BOX Basically, the brain of the spa. Power is distributed to all functions of the spa, pumps, lights, heat, etc. DRAIN VALVE Used in the draining of the spa, looks like an outdoor faucet and fits a standard garden hose.
Ozone Your spa may have an ozone generator as standard equipment and will not show in the “option” box of the rating plate. If ozone is an option for your model and you ordered your spa with the optional ozone installed, you can confirm this by viewing the spa’s rating plate.
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