Summary of Contents for ThermoSpas Executive Series
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ThermoSpas® Executive Series Owner’s Manual Safety, Maintenance and Technical Information...
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Welcome to ThermoSpas Welcome To ThermoSpas Congratulations! You are now the official owner of the finest spa built. All of us at ThermoSpas are looking forward to enjoying a relationship with you that will last for many years to come.
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Executive Series 12.0 Programming Instructions (Gold and Diamond Wave Models) .....27 12.1 Water Care ........................28 12.2 Maintenance Menu ......................30 12.3 Date & Time Menu ......................31 12.4 Keypad Menu........................31 12.5 Electrical Configuration Menu ..................32 12.6 SmartTub™ System (If Equipped) ................... 32 12.7...
Executive Series Read and Follow These Important Instructions When using the electrical equipment, basic safety precautions should always be followed. A green colored terminal marked G, GR, Ground, Grounding or the Symbol is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a con- tinuous copper wire equivalent in size to the circuit conductors supplying this equipment.
Executive Series 4.0 Important Safety Instructions for all Hot tub Owners READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY! This hot tub was manufactured to meet the standards and specifications outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB Safety Act). When installing and using this hot...
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Executive Series WARNING: RISK OF SEVERE INJURY OR DEATH! • Extreme caution must be exercised to prevent diving or jumping into the hot tub or slipping and falling, which could result in unconsciousness, drowning, or serious injury. Remember that wet surfaces can be very slippery.
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Executive Series • People with infectious diseases should not use a hot tub to avoid water contamination, which could result in spreading infections to others. • Always shower before and after using your hot tub. Maintain water chemistry in accordance with manufacturer’s instructions.
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Executive Series FOR CALIFORNIA RESIDENTS ONLY NUR FÜR EINWOHNER KALIFORNIENS POUR LES RÉSIDENTS DE LA CALIFORNIE SEULEMENT PARA RESIDENTES DE CALIFORNIA ÚNICAMENTE WARNING: Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer.
Executive Series 4.1 Entrapment Risk The Consumer Products Safety Commission/USA has reported that users of pools and spas have become entrapped (stuck) to drain and/or suction fittings causing death, drowning, or seri- ous injury (see diagram below). This spa was manufactured to meet the standards and specifica- tions outlined in the “Virginia Graeme Baker Pool and Spa Safety Act”...
Executive Series DANGER: RISK OF SEVERE INJURY OR DROWNING! Body entrapment: May occur when part of the torso becomes entrapped, inserted or sucked into a suction or outlet opening. • Never allow children to play or get near the suction fittings, suction covers, filter, filter lid or skimmer assembly.
Site preparation, alterations to home owner’s property and permits (if any) are the sole responsi- bility of the owner. ThermoSpas spas are not intended for commercial applications. WARNING: For spas that are to rest on balconies, roofs or other platforms not spe- cifically tied into main structural support, consult a professional Structural Engineer with experience in this type of application.
Executive Series • A sheltered environment (less wind and weather exposure can result in lowered operation and maintenance costs). • The overall enhancement of your environment. It is preferable not to place the spa under an unguttered roof overhang since run-off water will shorten the life expectancy of the spa cover.
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Water damage to the home owner’s property from splashing or leaks are at the home owner’s risk. This is not covered under any ThermoSpas warranty. • Adequate ventilation must be provided in order to allow for chemical fumes to escape. Take into consideration that these fumes could enter other indoor areas.
Before beginning the wiring process turn off the circuit breaker so that no power is connected to the controller. ThermoSpas recommends all spa wiring to be done by a licensed electrician. Improper wiring may void your warranty.
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Executive Series B. Deluxe Cabinet: Grab one of the corner panels, from the bottom, where it touches the bottom pan. Then gently pull the panel forward to unsnap it from the holding clip then pull down to remove. Place the panel in a safe location to prevent from damaging it.
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Executive Series Ground Fault Circuit Interrupt (GFCI) Wiring Diagram Sub Panel at Spa Main Panel Spa Pac Neutral/Ground Bar Neutral Bar Neutral Terminal block (White) inside of Pac White Pigtail Wire GFCI Load Neutral (White) Breaker Breaker See NOTE 2...
Executive Series Spa Start Up Please read through all steps before beginning. This section explains the necessary procedures required to start up your spa. Familiarize yourself with this procedure prior to beginning the pro- cess. Use this procedure as a guideline.
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Avoid using any biguanide or copper-based algaecide with your spa. Use of these products is not recommended by ThermoSpas and may void your warranty. CAUTION: RISK OF PERSONAL INJURY OR SPA DAMAGE! Never add chlorine tablets (trichlor) or acid to your hot tub for any reason! These chem- icals may damage components within your hot tub, burn or irritate your skin, create a rash, and void the manufacturer warranty for your spa.
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Improper water chemistry may cause skin irritation or facilitate the transmittal of disease. Proper water chemistry is the sole responsibility of the spa owner. The costs incurred from injury or damage resulting from improper water chemistry are not covered under the ThermoSpas, Inc. warranty.
Executive Series Spa Diagram The illustration below shows a typical 6-7 person spa with multiple jet styles, a bubbling system, an ozone system upgrade and an independent circulation/filtration pump system. If your spa was not ordered with any of these features, the system components will not be found in your spa.
Executive Series Equipment Diagram The illustration below shows a typical equipment compartment. If your spa was not ordered with any of these features, the system components will not be found in your spa. These illustrations are designed to help you identify key components. Use the legend to locate a particular compo- nent’s page number to see more details.
After the cycle ends, the hot tub will display the Home Menu. 10.2 EasyTouch Control Panel Your ThermoSpas® hot tub is equipped with a state-of-the-art LCD touch screen control panel. Access to all menus can be achieved by using the touch screen. Programming features can be easily programmed with our user-friendly design.
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Executive Series Music Button: Tap to access the menu to operate the audio system and settings, page 25. If the hot tub does not have the stereo option, there will not be a button on the control panel. Home Button: Tap any time to return to the Home Menu.
Executive Series 10.3 Control Valves Several components have dedicated valves that give you more control over their function. The operation of each valve is described below. Jet Air Boost Control Valve Controls the water to air ratio to vary the intensity of the jet. ON/OFF rocker Jet Air Boost button.
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Pillowfall Gives an unbeatable neck massage and include a control valve to adjust the intensity. This is a favorite feature among many ThermoSpas customers. Nothing compares to a nice neck massage, so the Pillowfall was created to do just that. No need to put your head under water – just sit back in your ther- apy seat, put your head on the pillow, push the button and you receive a nice flow of warm water across the back of your neck.
11.0 Operating Instructions (Gold and Diamond Wave Models) 11.1 EasyTouch Control Panel Your ThermoSpas hot tub is equipped with a EasyTouch Control panel that offers an advanced high resolution interactive touch screen. Many of the hot tub functions can be access through the Home Menu.
Executive Series 11.3 Lights Menu From the Home Menu slide the left wheel until the light icon ( ) is selected to enter the Light submenus. Then screen will display the Light Submenu. The default setting when you enter the submenu is zone 2.
Executive Series 11.4 Music Menu Models equipped with the optional audio system offer an enhanced hot tub experience. The Blue- tooth® Stereo System works with most Bluetooth wireless devices and provides access to local FM stations. These models also include four hot tub engineered speakers for unsurpassed sound quality and long-life, and an integrated subwoofer for a superb acoustical sound.
Executive Series 11.5 Turning the Stereo ON From the stereo menu, press the power button ( ) to bring up the power on display. Press the power icon ( ) in the middle of the display. Power Bluetooth 8:01 am...
Executive Series 11.8 Bluetooth® Pairing Instructions Source Bluetooth 8:01 am If you experience a connection problem with your Bluetooth device, Bluetooth make sure that the Bluetooth antenna is secure and located at the highest point within the equipment bay. A. To pair your Bluetooth device to the Bluetooth Stereo...
Executive Series Keypad: Provides access to the units, contrast, display view and language Keypad settings, page 31. You can also access the menu by tapping = Electrical Configuration: Provides access to the electrical programming, Electrical Config. page 32. This menu is to be accessed by a qualified and authorized technician only.
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Executive Series Pencil Icon: This icon will appear next to the water care mode that has been programmed. Tap to enter that mode to make changes. Trash Can Icon: This icon will appear next to an economy or filter cycle that has been programmed.
Executive Series 12.2 Maintenance Menu Scheduled maintenance will keep your hot tub working at an optimal level. To help you accom- plish this, reminders can be set to stay on track. Settings Maintenance Settings 8:01 am Settings 8:01 am Water Care...
Executive Series B. Standby Standby Settings 8:01 am When you tap the “Standby” tab, this will turn the pumps OFF All pumps off! Press to perform routine maintenance such as cleaning the filters. To return Cancel to exit Standby mode.
• Maintenance is made easy by alerts sent to your phone. • Diagnostic alerts are sent to you and ThermoSpas when attention is required. • Visit https://smarttub.io/terms-of-service-html for more information.
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Executive Series Tap the “Wi-Fi” tab to load the available networks. Make sure that you have the SmartTub app installed on your device. Settings Settings 8:01 am Wi-Fi Settings 8:01 am Electrical Config. SmartTub Wi-Fi SmartTub Miscellaneous About A. Pairing process Download the SmartTub™...
Executive Series 12.7 Miscellaneous Menu This menu offers two features. A. Warm weather When the pumps run, they generate heat that is transferred to the water creating an overheat situation. This setting will allow filtering although the temperature is high.
During the start-up sequence, the initializing screen will appear showing the software information and then display the Home menu. 13.2 Color Control Panel Your ThermoSpas® hot tub is equipped with a state- SETTINGS of-the-art control panel. You will be able to access 12:15pm 82°F...
Executive Series 14.0 Operating and Programming Instructions (Silver Model) 14.1 Home and Jets Menu 12:15pm 82°F The Home Menu is the menu displayed at all times. If there is no activity for 30 minutes, the display will time-out into a sleep mode. To reactivate the display, press any button on the control panel.
Executive Series Jets Pump 2 Button: Press to turn ON zone 2 exterior lights. The only light color option is white. Feature only available with the deluxe cabinet option. When feature is ON the zone 2 icon will be illuminated.
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Executive Series A. Programming the economy and filtration cycles for Away, Energy, Super Energy, and Weekender modes Note: All economy modes has the option to program one economy cycle Water Care and one filtration cycle. Pressing ( ) will exit the menu and return to the Water Care Menu at any time.
Executive Series Press ( ) or ( ) to scroll through the time, In increments of Filt. #2 30 minutes for a time period between 0.5h to 24h. Once a selection is made, press the light button ( ) to save.
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Executive Series Turning the stereo OFF Audio From the Audio Submenu, use the up/down buttons to select the Press off button “Power” tab . Tap ( ) to enter the menu. Power to turn off the Press ( ) to turn the stereo OFF.
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Executive Series B. Connecting and Disconnecting you Bluetooth® Device Audio • To pair your Bluetooth device to the Bluetooth Stereo System, follow these steps: From the Audio Submenu, use the up/down buttons to select Disconnect the “Connect” tab . Press (...
Executive Series 14.5 Maintenance Menu Scheduled maintenance will keep your hot tub working at an optimal level. To help you accom- plish this, reminders can be set to stay on track. From the Settings menu, use the up/down but- tons to select the “Maintenance” tab press ( ) to enter the submenu.
Executive Series Standby Standby This feature turns the pumps OFF to perform routine maintenance such as cleaning the filters. This feature will timeout in 30 minutes. During the 30 All pumps off! minutes the display will remain in the Standby option.
The electric configuration menu is a feature that should only be access by a qualified technician. Note: Do not make any changes to the configuration once the hot tub has been installed and running. Contact ThermoSpas if you have any questions.
If you have any questions concerning the maintenance of your spa please con- tact ThermoSpas’ Customer Care department at 800-876-0158. Cleaning and chemical products for your spa can be purchase at ThermoSpas’ online store at online.ThermoSpas.com. Item...
Cleaning and Protecting the Cabinet. • Cabinets constructed of ThermoBoard require hosing and wiping down once or twice a year. Cleaning and chemical products for your spa can be purchase at ThermoSpas’ online store at online.ThermoSpas.com. 16.0 Changing/Cleaning Filters We strongly recommend that you clean the filter every one to three weeks depending on how often your spa is used.
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Cleaning products for your spa can be purchase at ThermoSpas’ online store at online.ThermoSpas.com. Easy Top-Access Filter Cleaning Procedure (Do not use a pressure washer): TURN POWER TO SPA OFF! Remove filter lid by pulling it upward.
Executive Series 17.0 Spas with ThermOzone ThermOzone accomplishes water sanitation by using a powerful oxidant, Ozone. This 100% organic compound re- acts with and destroys bacteria, mold, fungus, etc. Through a proprietary process, ozone effectiveness and air quality are maximized to provide optimal sanitation of your spa.
Note: You can use a submersible pump. Completely dry the shell surface with a soft, clean cloth. Clean the shell surface of any debris or mildew using ThermoGloss and ThermoSpas’ All Purpose Cleaner. 10. Once you have completed all task above, make sure the drain valve is in the “OFF” position and reinstall the drain cap.
Note: Some residual foaming may occur, if so, use ThermoSpas Foam Away to suppress foam. Remove filter(s) and clean. Before spa is drained, empty contents (16 fl. oz.) of ThermoSpas Jet Line Cleaner in to warm spa water. Turn pump(s) “on” and run jets for 15 minutes. (Ensure filter is not in spa and cover is closed.)
The perfect product for cleaning the shell surface above the water line (when the spa is filled) is ThermoSpas All Purpose Cleaner. This helps to prevent a scum line from forming. Because it is a natural enzyme, it will not affect the water’s chemistry, it’s safe to use, it won’t scratch the acrylic, and it helps to eliminate mold or mildew odors without bleaching the surface.
Executive Series 22.0 Winterizing (Closing Your Spa) If you do not plan to use your spa during freezing weather, you will have to winterize it. Failure to winterize your spa will cause irreversible damage (in freezing temperatures) to the pump and plumbing lines.
Executive Series 23.0 Components TO WATER JETS Water Pump “T” Valve Valve Lock NOTE: On some water pumps, pipes heading to water Pump Union jets may be located on the top of the pump. However, the configuration of the hose, “T”...
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Executive Series Spa Pack and Heater Heater Union (Electronic Center of Spa) (hand tighten only by turning The Spa pack is normally clockwise) behind the cabinet located underneath the topside control panel. Heater Union Heater Spa Light Assembly Led Light The LED light is attached to the light lens by screwing on to it.
Executive Series 24.0 Common Diagnostic Messages Error Code Meaning Action DO NOT ENTER THE WATER! Overheat - The spa water tem- Remove the spa cover and allow perature has reached 108˚F water to cool. If spa does not reset, turn off (42˚C).
Executive Series 25.0 Troubleshooting - Water Chemistry Problem Possible Cause Solution • Dirty Filter • Clean filter with filter cleaner Cloudy Water • High TDS Levels • Drain and refill with fresh • High pH or alkalinity water • Check and adjust using pH/ •...
Executive Series 26.0 Troubleshooting - Mechanical Systems Problem Possible Cause Solution Pump(s) will not start • “T” valve(s) not open • Check both “T” valves on all pumps. Be sure valve is open by pulling up on handle until detent click is felt.
• Check and tighten all unions, valve open close drain valve. • Leaking Barb Fitting • Check hose to barb connection. Clamp hose if required, call ThermoSpas for service 800.876.0158. • Leaking Glue fitting • Call ThermoSpas for service 800.876.0158.
Excessive Foaming As Required To correct foaming caused by soap or other residues, use ThermoSpas “Foam Away.” Make certain to shake container and disperse only ONE capful where foaming is occurring while water is circu- lating. Wait 30 minutes and repeat treatment if foaming continues. It is recommended to clean your filter within 24 hours of using “Foam Away.”...
Executive Series 29.0 Glossary Activator (Potassium Monopersulfate) - Also known as non-chlorine shock, it is a strong oxi- dizer capable of eliminating contaminants from your spa. It is a non-chlorine chemical compound often used for shock treatments in spas and pools. It is very popular for use in mineral purification systems.
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Executive Series Copper - Copper in water is a common problem in many households. Copper is present due to the corrosion of plumbing materials from Acidic (low pH) or Aggressive water (low TDS). Com- mon problems associated with copper due corrosion are leaks in the plumbing system or blue- green staining.
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Executive Series Media - The selected materials in a filter that form the barrier to the passage of certain suspend- ed solids or dissolved molecules. Mineral Purification System (ThermoClear Cartridge) - Mineral cartridges are placed in your filter core and release silver and copper ions into the spa water. These ions kill bacteria and virus’s.
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Executive Series Safety Cover - A spa cover which meets strict ASTM standards for strength, construction, and anchoring, which reduces the drowning risk to small children. (Our covers are built to the ASTM safety standard). Not all hot tub covers on the market meet this important rating.
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Executive Series ThermoGloss - This product is an acrylic gloss that provides a tough coating to protect your shell from scratches and scale build up. Designed for hot water environments, this product will not break down and cause problems in spa water.
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Q: Can I change sanitizers? The use of ThermoClear and Chlorine can be interchanged in the same spa water. All other sanitizers require the draining of the hot tub. We recommend the use of ThermoSpas’ Jet Line Cleaner for cleaning out the lines.
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Q: What can I do if th pH is my spa is high (over 8.0) and will not come down? Follow the steps below. Turn on all pumps and add 1 ounce of ThermoSpas pH Down. Wait 15 minutes and retest the pH.
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Executive Series Q: What does O3 mean on the control panel? O3 simply means if you have an ozonator in your spa it is on. If you do not have one and wish to order one or to have one installed please call the service department.
Executive Series customers to make sure that this is done. 31.0 Floor Load Determination All structures must comply with local and national building requirements. The following recom- mended measurements represent maximum spans for decking floor joints (shown in feet and inches), assuming the following: •...
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Designed to Improve Your Life 10 Research Parkway Suite 300 Wallingford, CT 06492 www.ThermoSpas.com SAVE THESE INSTRUCTIONS 6530-496 Rev. C (01/28/2020)
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