Operating Instructions Foreword We are pleased to welcome you as a new customer of our Sophos XGS appliances. To install and configure the hardware appliance you can use the following documents: Hardware Quick Start Guide: Connection to the system peripherals in a few steps...
Operating Instructions CE Labeling, FCC and Approvals The XGS 5500/6500 appliances comply with FCC Class A, CE, C-Tick, VCCI and UL. Important Note: For computer systems to remain CE and FCC compliant, only CE and FCC compliant parts may be used. Maintaining CE and FCC compliance also requires proper cable and cabling techniques.
Page 4
12 port GbE copper + 4 port 2.5 GbE copper High-density Flexi Port * SFP/SFP+/QSFP transceivers are sold separately. **Please note: For electromagnetic reasons, please only use shielded RJ45 Ethernet cables on the indicated ports of this module. XGS 5500/6500...
Power No power LCD and Control Keys The XGS 5500/6500 have an LCD and an operating unit with four membrane keys. In the LCD, 16 characters per line can be displayed. SOPHOS While the security appliance is booting this message is displayed...
Page 7
1. v to Cont. Factory Reset 2. Confirm Network Menu Shutdown 3. Shutdown 1. v to Cont. Shutdown 1. Confirm Network Menu Reboot 4. Reboot 1. v to Cont. Reboot 1. Confirm Main Menu Not Configured 4. HA Info XGS 5500/6500...
Shows Firmware Menu Second item 2. Factory Reset Factory Reset Press down key to continue ENTER 1. v to Cont. Factory Reset Asks for Confirmation 2. Confirm? Factory Reset under progress ENTER Firmware Version Factory Reset Complete SFOS xx.xx.xx XGS 5500/6500...
Page 9
Firmware Menu Shows Firmware Menu Fourth item 4. Reboot Factory Reset Press down key to continue ENTER 1. v to Cont. Factory Reset Asks for Confirmation 1. Confirm? Reboot under progress ENTER Firmware Version Reboot Complete SFOS xx.xx.xx XGS 5500/6500...
The supplied parts are indicated in the Hardware Quick Start Guide. Mounting Instructions The XGS 5500/6500 appliances are designed for use in racks. Please consider the following security tips: Important note: Functional reliability outside of a rack cannot be guaranteed.
You should also refer to the installation instructions that came with the rack unit you are using. Because of their dimension and weight the XGS 5500/6500 models are delivered with a special rail kit. Important note: Make sure you use the screws supplied with the rack-mount brackets.
Library). RAID (SSD) System The XGS 5500/6500 models are equipped with a RAID-1 system with two Solid State Drive. A RAID system (redundant array of independent disks) connects several physical Solid State Drive to one particularly performing logical drive. RAID-1 enhances the data security and consistency of your system by mirroring all data of the first SSD to the second redundant SSD.
Operating Instructions Redundant Power Supply The XGS 5500/6500 models are equipped with a 1+1 redundant power supply. The power supply system consists of two separate power supply units. This power supply system increases the availability of the security appliance, since a defective power supply unit can be exchanged easily and quickly during operation.
If you want to connect to the RJ45 COM port please use a RJ45 to DB9 Adapter cable (not provided with the unit). The Pin-out for this cable is shown in the table below. Sophos RJ45 Pinout This pinout is compatible with Cisco Straight (X2) pinout serial cables.
Page 15
Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, UK Sophos is the registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.
Need help?
Do you have a question about the XGS 6500 and is the answer not in the manual?
Questions and answers