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After-sales support
1. Obtain software-related information and technical support information from the
official website [support] -> [FAQ].
2. Contact technical support:
① Tel: +86-591-88194580-811
② Email: service@tucsen.com
③ Landing the official website to leave a message:
http://www.tucsen.com.
3. Please have the following information prepared:
① Camera model and S/N (product serial number);
② Software version number and system information;
③ Description of the problem and any images related to the problem.
Copyright © Tucsen Photonics Co., Ltd.
All rights reserved.
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Summary of Contents for Tucsen TrueChrome Metrics

  • Page 1 3. Please have the following information prepared: ① Camera model and S/N (product serial number); ② Software version number and system information; ③ Description of the problem and any images related to the problem. Copyright © Tucsen Photonics Co., Ltd. All rights reserved.
  • Page 2: Table Of Contents

    Contents 1. Product Series & Lists 1.1 USB Cameras 1. Product Series & Lists ------------------------------------ 2 FL ooled Camera GT Camera 2. Camera Interface Specification------------------------- 4 - 3. Use in PC Mode--------------------------------------------- 6 - 3.1 Camera Installation-------------------------------------- 6 - Overviews 3.2 System Configuration------------------------------------ 7...
  • Page 3 2. Camera Interface Description 1.2 HDMI Cameras 2.1 FL Cooled Camera TrueChrome AF TrueChrome Metrics HD Lite ① * External trigger interface ④ Indicator light ① ② USB3.0 ⑤ Power switch ③ Power interface ② ③ ④ ⑤ Overviews 1) After the camera is powered on, turn on the power on key, the indicator light is red;...
  • Page 4: Use In Pc Mode

    2.4 HDMI Cameras 3. Use in PC Mode ⑤ ③ ① USB ② HDMI ③ Power 3.1 Camera Installation ① ② ⑤ Indicator light ⑥ ④ ON/OFF ⑥ SD card slot ④ In PC mode, connect the camera to the computer with a USB cable and use the software to control the camera.
  • Page 5: System Configuration

    3.2 System Configuration Recommendation: ② Go to the Device Manager and check whether the driver is installed properly. If there is NO YELLOW FLAG with the camera under Imaging Devices in Device Manager, the driver is installed successfully. If there is YELLOW FLAG, you need to Camera USB3.0 Series USB2.0 Series...
  • Page 6: Software Settings

    3.4 Software Settings ① Under the biological mode, software defaults automatic white balance: Conduct white balance calculation by moving samples under microscope to empty 1).Basic Settings space, and then select [Lock White Balance] to complete white balance calibration operation;Under the industrial mode, by opening white balance options, regional Resolution white balance box will pop out on the preview pictures.
  • Page 7 4).Image Acquisition Hitogram ⑦ Flie Save ① Use Dialog ② Use File Name File Name: yyyymmddHHMMSS ⑧ Auto Min Auto Max Format: √ DICOM Browse Path: C:/Users/tuc/Desttop/Image ⑨ Gamma: 2.10 Video Record ③ Encoder: Full frame(No compression) Line Default ④ Auto Stop Total Frame:...
  • Page 8: Use In Hdmi Mode

    4. Use in HDMI Mode 4.2 Basic Use 1. After the connection is completed, press ON/OFF key until the blue light is on and 4.1 Camera Installation the moving cursor appears on the screen. 2. When the cursor is moved to the left of the screen, “Capture” and “Setting” icons will appear.
  • Page 9 4. Right-click to enter the calibration and measurement module. 1 Scale Bar On/off the scale bar on the picture. 2 Coordinate Get the coordinates of the selected points. 3 Line Arbitrary, horizontal and vertical line measurement. 4 Freehand Line Get a freehand line length. Measure rectangle perimeter and area.
  • Page 10: Precautions

    Avoid physical impacts such as dropping or banging. Do not subject the camera to physical shock ! Unplug the data cable, then request TUCSEN to have the authorized dealer or sales for repair. Immediate repair request Note: Man-made damage including self-disassembly, water ingress, physical shock and so on is not within the scope of warranty.

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