Xerox XDM2525D-WU - DocuMate 252 User Manual page 111

Maintenance
Error
Code Problem Description
0 Scanner is not connected to
the computer. (The LED
does not flash "E" and the
status light remains green.)
4 or 5 The scanner lamp is either
turned off or the lamp has not
warmed up enough to initiate
scanning.
6 The scanner's cover is
open.
7 or 8 The lamp in the scanner
body or the ADF portion of
the scanner has
malfunctioned.
9 Paper jam
All An internal part in the
Other scanner may have
Codes malfunctioned.
106
A cable may be loose. Check that the scanner's cables are
correctly attached to the computer. If the scanner still does
not connect, re-boot the computer.
In the One Touch hardware properties turn the scanner lamp on.
See page 78 for instructions. If the lamp is already on, turn the
lamp off then on again. If the problem persists and your
scanner's power is plugged into a surge protector or UPS
battery backup, try plugging the scanner power directly into a
wall outlet.
Close the scanner cover and make sure it attaches
completely.
Make sure that the lamp has not been turned off manually.
See the steps on page 78 to turn the lamp on and off.
Re-boot your computer. If the problem persists, contact
Xerox Technical Support.
Open the ADF cover and remove the jammed page. See
"Clearing Paper Jams" on page 101.
Turn off the power to your scanner, then turn it back on
again. If the problem persists, contact Xerox Technical
Support.
Solution
DocuMate 252 Scanner User's Guide