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Document Scanner
User's Guide
Please read this manual before using this unit. After you finish
reading this manual, keep it in a safe place for future reference.

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   Also See for Canon 0080B002

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   Summary of Contents for Canon 0080B002

  • Page 1

    Document Scanner User’s Guide Please read this manual before using this unit. After you finish reading this manual, keep it in a safe place for future reference.

  • Page 2

    Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000 RADIO INTERFERENCE REGULATIONS (For 120 V models) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the...

  • Page 3

    NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF CANON. Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon’s local affiliate.

  • Page 4

    The standards and logos are uniform among participating nations. Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.

  • Page 5: Introduction

    INTRODUCTION Thank you for purchasing the Canon DR-2580C document scanner. Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 6: Symbols Used In This Manual

    Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

  • Page 7: Table Of Contents

    Contents INTRODUCTION ..............1 Manuals for the Scanner ............... 1 Symbols Used in This Manual ............2 Chapter 1 Before Using the Scanner ......... 5 1. Important Safety Instructions ............. 6 Installation Location ..............6 Power ..................7 Moving the Scanner ..............7 Handling ..................

  • Page 8

    Cleaning the Sensor Glass, Shading Boards, and the Rollers ..............71 2. Removing and Attaching the Rollers ........74 Roller Replacement Cycle ............ 74 Resetting the Counter ............75 Removing and Attaching the Feed Roller ......79 Removing and Attaching the Retard Roller ......83 3.

  • Page 9: Before Using The Scanner

    Chapter 1 Before Using the Scanner 1. Important Safety Instructions ....6 Installation Location ........6 Power ............7 Moving the Scanner ........7 Handling ............8 Disposal ............9 2. Features of the DR-2580C Document Scanner ......10 3. Names and Functions of Parts ..12 4.

  • Page 10: Important Safety Instructions

    1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.

  • Page 11: Power

    Model: MG1-4315 • If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. Moving the Scanner • When moving the scanner, always hold it with both hands to avoid dropping it.

  • Page 12: Handling

    OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or the service representative for further information. • Do not drop the scanner, or subject it to impact or strong shock.

  • Page 13: Disposal

    OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. • Do not locate the scanner in a humid or dusty location. Doing so might cause fire or electric shock.

  • Page 14: Features Of The Dr-2580c Document Scanner

    2. Features of the DR-2580C Document Scanner The main features of the DR-2580C document scanner are described below. Fast Document Feeding The scanner can scan a maximum of 25 documents per minute in a range of sizes from business cards to LTR/A4 size. (Scanning conditions: Black and white, LTR/A4 size portrait, two sided, 200 dpi.) USB 2.0 Interface Hi-Speed USB 2.0 Interface is supported.

  • Page 15: Dropout Color

    (save, print, mail attachment). (See p. 36.) Flatbed Scanner Unit (Option) The flatbed scanner unit can be attached to and used with the DR-2580C scanner. Contact your local authorized Canon dealer for more detailed information. (See p. 54.) Energy Saving Mode...

  • Page 16: Names And Functions Of Parts

    3. Names and Functions of Parts This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Front Job Buttons These buttons can be assigned functions using the Job Registration Tool.

  • Page 17

    Rear Job Label Location Location for affixing job labels that describe what is assigned to the Job buttons. (See p. 39.) Document Eject Opening Document ejected from here when the straight path is being used. (See p. 22.) Kensington Slot Eject Selection Lever Used for anti-theft measures.

  • Page 18: Installation Requirements

    • Use the most recent version of the USB 2.0 driver provided by Microsoft. Contact your local authorized Canon dealer or service representative for more detailed information. • Not all USB interfaces provided as standard with personal computers are guaranteed.

  • Page 19

    • The ISIS/TWAIN Drivers provided with the scanner do not necessarily operate on all ISIS- or TWAIN-compatible applications. For details, contact your application software retailer. Before Using the Scanner...

  • Page 20: About The Setup Disc

    5. About the Setup Disc The Canon DR-2580C scanner setup disc contains the software listed below: • DR-2580C Driver Scanner driver for use with the DR-2580C scanner, and the Job Registration Tool. • CapturePerfect 3.0 ISIS-compatible application developed for Canon document scanners.

  • Page 21: Using The Scanner

    Chapter 2 Using the Scanner 1. Documents .......... 18 2. Preparing the Trays ......20 Setting Up the Document Feed Tray ..20 Document Eject Tray ......... 22 3. Placing Documents ......25 How to Feed with the Page Separation Mode ............

  • Page 22: Documents

    1. Documents This scanner can scan documents ranging in size from business cards and checks to LTR/A4 size documents. The size of documents that can be scanned is shown below. Eject Direction (*1) U-Turn Path Straight Path Width 2.08" to 8.5" 2.08"...

  • Page 23

    • When using the U-Turn path to scan a document that is longer than 11.7" (297 mm), use the bypass mode and feed pages one at a time. Attempting to use the U-Turn path for continuous feed scanning of a document that is longer than 11.7"...

  • Page 24: Preparing The Trays

    2. Preparing the Trays Prepare the document feed tray and document eject tray according to the paper size and feed/eject method. Setting Up the Document Feed Tray Pull the document feed tray towards you to open it. Setting the Document Guide Adapters If scanned documents are skewed or to scan folios or documents on extra-long paper, install the document guide adapters according to the procedure below and then scan the documents.

  • Page 25

    Set the document guide adapters onto the document guides. Note Cover the document guides from above with the document guide adapters, and insert them as far as they will go, until they click into place. Document Guide Adapter Document Guide Carefully close the upper unit.

  • Page 26: Document Eject Tray

    IMPORTANT • Do not hold the tips of the document guide adaptors when moving them. Doing so can damage the document tray. • Before removing the document guide adapters, be sure to open the upper unit first. Using undue force when removing the document guide adaptors can damage the document tray.

  • Page 27

    Using the U-Turn Path Lower the eject selection lever. Scanned documents will be ejected to the document eject tray. Eject Selection Lever Pull the document eject tray extension towards you to open it. IMPORTANT • Be careful when opening the document eject tray extension. Forcing it open can damage it.

  • Page 28

    Using the Straight Path Raise the eject selection lever. Scanned documents will be ejected to the back of the scanner. Eject Selection Lever Note When using the straight path, the ejected documents are stacked in reverse order to how they were fed. IMPORTANT •...

  • Page 29: Placing Documents

    3. Placing Documents There are two methods for paper separation, called the page separation mode and bypass mode for feeding documents. Feeding documents continuously from a stack of documents placed in the feed tray is called the page separation mode. Feeding documents one sheet at a time by hand or feeding multiple sheet documents, such as invoices that are attached at one end, is called the bypass mode.

  • Page 30

    Straighten the edges of the stack of documents to be scanned. CAUTION • Do not place the documents on top of the scanner to align them. Doing so may cause a malfunction. • Be careful when placing a document in the scanner. It is possible to cut your hand on the edge of a sheet of paper.

  • Page 31

    Place the documents face up into the feed tray, so that they touch the stoppers. Stopper IMPORTANT There is a load limit mark ( ) on the document guides. Do not stack documents higher than this mark (approximately 50 sheets of 20 lb bond (80 g/m ) paper).

  • Page 32: How To Feed With The Bypass Mode

    IMPORTANT • If the paper feed operation stops due to a system error or a paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last page that was fed has been stored, and then resume the scanning operation.

  • Page 33

    The document is pushed against the document feed slot and is fed into the scanner. IMPORTANT • When scanning documents that are fastened together, such as invoices, set the edge that is fastened together as the leading edge. • Note that when scanning with nonseparated feed, if you place several documents that are not fastened together on the feed tray at one time, they will be fed together.

  • Page 34: Scanning Documents

    For details on how to install each application and the driver, see the Easy Start Guide. Using CapturePerfect 3.0 CapturePerfect 3.0 is an ISIS-compatible application developed for Canon document scanners. CapturePerfect 3.0 includes the following modes. Select the desired scan mode from the scan menu to perform scanning.

  • Page 35

    Note The following two jobs are already registered as scan jobs. • Color Document Document is scanned in 24 bit color, as Simplex 300 dpi and then saved in [My Pictures] in the My Documents folder. • Binary Document Document is scanned in black and white, as Simplex 200 dpi and then saved in [My Pictures] in the My Documents folder.

  • Page 36

    CapturePerfect 3.0 Operation Procedure This section describes how to start up CapturePerfect 3.0, select the scanner, and the procedure up to scanning with Scan Batch to File. For details, see the CapturePerfect 3.0 Operation Guide and CapturePerfect Help. Click the Windows [Start] button, and then click [Programs] ([All Programs] for Windows XP) [CapturePerfect 3.0] [CapturePerfect 3.0].

  • Page 37

    2. Select [CANON DR-2580C] click the [OK] button. Note If [CANON DR-2580C] is not displayed in the list of scanners, re-install the ISIS/TWAIN driver. (See “Step 3. Installing the Software” in the Easy Start Guide.) 3. Set the “Default Page Size” and click the [OK] button.

  • Page 38

    On the [Scan] menu, click [Scanner Setting]. ISIS driver basic setup dialog box opens. Set the scan settings. For details setting the scanning settings, see “ISIS Driver Settings,” on p. 62, and ISIS/TWAIN Driver Help. Place your document. (See “Placing Documents,” on p. 25.) Using the Scanner...

  • Page 39

    On the [Scan] menu, select [Scan Batch to File]. The [Scan Batch to File Setting] dialog box opens. For more details on how to scan documents, see the CapturePerfect 3.0 operation guide and CapturePerfect Help. Specify the file name and the file type for saving the image data, and click [Save] to start scanning.

  • Page 40: Using The Job Function

    • When “Feeding Option” is set to [Automatic Feeding] Place the next document. Scanning resumes when the scanner detects the document. Or, click the Job Button (stop) to end scanning. • When “Feeding Option” is set to [Panel-Feeding] Place the next document and press the Job Button (start) to resume scanning. Or, click the Job Button (stop) to end scanning.

  • Page 41

    About Job Function The Job Function has the following four functions and also functions as a start and stop button used by applications. These functions are used by assigning them to a Job button with the Job Registration Tool. (See “About Job Registration Tool,”...

  • Page 42

    About Job Registration Tool The Job Registration Tool, which is used to set the Job buttons, is a TWAIN compatible application that is installed together with the ISIS/TWAIN driver. Job button settings For details on the settings in Job Registration Tool, see “Job Registration Tool Settings,”...

  • Page 43

    • Describe the jobs that you register with the Job Registration Tool on the job labels provided and stick them on the scanner. Job label Executing scanning with the Job Function Place the document. (See “Placing Documents,” on p. 25.) Push the Job button to start a job.

  • Page 44: About The Launcher

    When there are no more document sheets, the image data is transferred according to the specified conditions. [Sending complete] is displayed on the “Monitor for DR2580C.” Click [Close] to close the “Monitor for DR2580C.” About the Launcher Only applications supported by the Windows event function can be started with the Job Function’s [Launcher].

  • Page 45: Setting The Event Function

    Setting the Event Function Follow the procedure below to set an event. Use the following procedure to open the [Event settings] dialog box. 1. Click the [Start] button, and then click [Settings] on the [Start] menu click [Control Panel]. (For Windows XP, click the [Start] button click [Control Panel].) 2.

  • Page 46

    3. Double-click [Scanners and Cameras]. 4. Select [CANON DR-2580C USB], and then click [Properties]. Using the Scanner...

  • Page 47

    [Canon DR-2580C USB Properties] is displayed. 5. Click the [Events] tab. Using the Scanner...

  • Page 48

    Select the Job Button (Button No.1, Button No.2, or Button No.3) whose settings were changed with the scanner event. In the initial status, all the applications displaying [Send to this application] are checked. Select one application to be started with the [Launcher] and uncheck the checkboxes for the other applications and then click [Apply].

  • Page 49

    Click [OK] to close [CANON DR-2580C USB Properties]. Restart Windows to enable the new settings for the event function. Using the Scanner...

  • Page 50: Clearing A Paper Jam

    5. Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION Be careful when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. Remove any documents that have been left in the eject tray.

  • Page 51

    Pressing the OPEN knob from both sides, raise the upper unit. OPEN Knob Remove the jammed document. IMPORTANT Be sure to pull the document out carefully, without applying too much force. Should the document tear, be sure to remove any part remaining in the scanner. Close the upper unit slowly.

  • Page 52

    Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. Press on both sides of the back cover to close it. IMPORTANT Be sure to press on both sides of the upper unit and back cover to ensure that they are securely closed.

  • Page 53: Other Functions

    6. Other Functions This scanner also supports the scanning functions described below. Scanning Folio (Folded Document) ........P. 49 Double Feed Detection Function........P. 50 Long Document Mode ............P. 50 Flatbed Scanner Unit (Option) ...........P. 54 Scanning Folio (Folded Document) The scanner uses a folio scanning method to scan documents that are bigger than LTR/A4 size (maximum A3 size).

  • Page 54: Double Feed Detection Function

    Double Feed Detection Function The scanner is equipped with a [Double Feed Detection] function that automatically detects when two or more documents are fed at the same time (double feed) while doing continuous scanning. There are two methods for multiple feed detection as shown below, the detection method is selected by the “ISIS/TWAIN driver”.

  • Page 55

    • When using the Long Document mode, the paper jam detection may react slowly resulting in damage to the document. Be careful to avoid paper jams. • Be sure to feed paper with the bypass mode when scanning in the Long Document mode.

  • Page 56

    3. Double-click [Scanners and Cameras]. 4. Select [CANON DR-2580C USB], and then click [Properties]. Using the Scanner...

  • Page 57

    [CANON DR-2580C USB Properties] is displayed. Click the [Maintenance] tab. Using the Scanner...

  • Page 58: Flatbed Scanner Unit (option)

    Half Size Flatbed scanner unit (connected to the DR-2580C) Note The flatbed scanner unit cannot operate in a stand-alone configuration. Contact your local authrized Canon dealer or service representative for more detailed information. Using the Scanner...

  • Page 59: Scanning Hints

    7. Scanning Hints This section describes helpful hints for setting up and using your scanner. Refer to these hints when you set up the ISIS/TWAIN driver. For more details on items not described in this section, see “Software Settings,” on p. 61. Scanning Double-sided Documents •...

  • Page 60: Scanning Multiple Documents

    Scanning Multiple Documents • I want to divide a document that cannot be placed all at once into multiple stacks and scan them as a single file Set the “Feeding Option” in the Scanner Settings to [Automatic Feeding]. When the scanner detects a document, scanning starts automatically, and you can continue scanning batches until your job is complete.

  • Page 61

    Scanning Documents Containing Blank Sheets • I want to skip blank sheets contained in a document stack. Set “Scanning Side” to [Skip blank page]. [Double-sided scanning] is not performed, and blank pages are skipped. See “ISIS Driver Settings g,” on p. 62, and “TWAIN Driver Settings g,” on p.

  • Page 62

    Adjusting Scanned Image • I want to clearly scan dark background images Set “Mode” to [Advanced Text Enhancement]. The background of the document is removed to enhance the text. See “ISIS Driver Settings b,” on p. 62, and “TWAIN Driver Settings b,” on p.

  • Page 63

    • I want to rotate the image to coincide with the text on the document Check the [Text Orientation Recognition] checkbox. The scanner detects the orientation of the text in the document and rotates the scanned image 90° at a time.

  • Page 64: Prescan Function

    Prescan Function • I want to preview the image before I scan it Check the [Prescan] checkbox. When scanning starts, a single page of the document is scanned so you can check the image in the preview window displayed on the scanning panel. See “ISIS Driver Settings j,”...

  • Page 65: Software Settings

    8. Software Settings This section describes the setting items when setting the ISIS driver, TWAIN driver, and Job Registration Tool. For a more detailed description, read the Help files for each item. ISIS Driver Settings.............P. 62 TWAIN Driver Settings............P. 64 Job Registration Tool Settings..........P.

  • Page 66: Isis Driver Settings

    ISIS Driver Settings Save User Preferences Basic Setup Dialog Box Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size Batch Separation Dots per inch * Batch Separation is not available when the [Standard Feeding] Feeding Option is selected.

  • Page 67: Basic Setup Dialog Box

    Basic Setup Dialog Box Scan Area Dialog Box l Page Size a User Preference Selects the size of the pages to be Name and save your settings. scanned. Names can consist of up to 32 characters. Click [Custom] to register a non- standard document size as a custom b Mode page size.

  • Page 68: Twain Driver Settings

    TWAIN Driver Settings Save User Preferences Basic Setup Dialog Box Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size Scanning Option Dots per inch If an application program executes scanning directly from the basic setup dialog box, the [Scan] button is displayed instead of the [OK] button, and the [Area Scanning Side window] and [Preview] button are displayed in the...

  • Page 69

    Basic Setup Dialog Box Scan Area Dialog Box a User Preference l Page Size Name and save your settings. Selects the size of the pages to be Names can consist of up to 32 scanned. characters. Click [Custom] to register a nonstandard document size as a custom page size.

  • Page 70: Job Registration Tool Settings

    Job Registration Tool Settings Admin Dialog Box Job Registration Tool Dialog Box New/Editing dialog box The dialog box changes according the Function selection. Save as file Monitor for DR2580C Language for OCR Function File type * The [Setting] button is enabled when [PDF] or [TIFF] is selected.

  • Page 71: Job Registration Tool Dialog Box

    Job Registration Tool Dialog Box o Launcher Starts applications set with the Windows a List of Job Button settings event function. See the user’s guide for Shows the settings registered for Job Buttons. detailed information. (See p. 40.). b Job Button (1-3) PDF/TIFF Settings Correspond to the Job Buttons on the scanner.

  • Page 72

    Using the Scanner...

  • Page 73: Appendices

    Chapter 3 Appendices 1. Regular Maintenance ......70 Cleaning the Scanner ........ 70 Cleaning the feed path ......70 Cleaning the Sensor Glass, Shading Boards, and the Rollers ......71 2. Removing and Attaching the Rollers ........... 74 Roller Replacement Cycle ......74 Resetting the Counter .......

  • Page 74: Regular Maintenance

    1. Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner or inside of the scanner, turn OFF the power switch and unplug the Power Cord from the outlet. •...

  • Page 75: Cleaning The Sensor Glass, Shading Boards, And The Rollers

    Cleaning the Sensor Glass, Shading Boards, and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. Pressing the OPEN knob from both sides, raise the upper unit. Note •...

  • Page 76

    Scratches on the sensor glass may cause marks on the images and could cause feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative. Use a commercially available cotton swab to clean off any dirt from the shading boards at the front and back of the sensor glasses.

  • Page 77

    Wipe the removed rollers with a firmly wrung cloth moistened with water. Attach the rollers that were removed. (See “Removing and Attaching the Feed Roller,” on p. 79.) Close the upper unit slowly. IMPORTANT Do not force the upper unit to close. Doing so may damage the scanner. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click.

  • Page 78: Removing And Attaching The Rollers

    • Be sure to reset the counter after replacing the rollers. (See “Resetting the Counter,” on p. 75.) • Contact your local authrized Canon dealer or service representative for information about the exchange roller kit (roller unit and retard roller).

  • Page 79: Resetting The Counter

    Resetting the Counter After replacing the feed rollers, open the [Counter setup] dialog box and reset the counter. Follow the procedure below to open the [Counter setup] dialog box. 1. Click the [Start] button, and then click [Settings] on the [Start] menu click [Control Panel].

  • Page 80

    3. Double-click [Scanners and Cameras]. 4. Select [CANON DR-2580C USB], and then click [Properties]. Appendices...

  • Page 81

    [Canon DR-2580C USB Properties] is displayed. Click the [Maintenance] tab. Appendices...

  • Page 82

    Click the [Reset] button, and then make sure that the counter for the roller being used is set to 0. Appendices...

  • Page 83: Removing And Attaching The Feed Roller

    Removing and Attaching the Feed Roller Follow the procedure below to remove and attach the roller unit for cleaning or replacement. Note When attaching the roller unit during installation, operate the roller fastening lever according to the removal procedure and then attach the roller unit. CAUTION Do not use excessive force when removing or attaching the rollers.

  • Page 84

    Supporting the roller unit with your hand, slide the roller lock lever to the right. Lower the roller unit. First detach the right side of the roller unit (a), and then remove the roller unit (b). Appendices...

  • Page 85

    Attaching the Roller Unit Set the roller unit onto the scanner’s shaft. Insert the protrusion of the roller unit into the groove in the scanner, and then lift the roller unit. Slide the roller lock lever to the left. Appendices...

  • Page 86

    Push the roller lock lever towards the back of the scanner to lock the roller unit in place. Close the upper unit slowly. IMPORTANT Do not force the upper unit to close. Doing so may damage the scanner. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click.

  • Page 87: Removing And Attaching The Retard Roller

    Removing and Attaching the Retard Roller Follow the procedure below to remove and attach the retard roller for cleaning or replacement. Note When attaching the retard roller during installation, operate the roller fastening lever according to the removal procedure and then attach the roller unit. CAUTION Do not use excessive force when removing or attaching the rollers.

  • Page 88

    Move the roller lock lever upward (a), and then slide it to the right (b). Shift the retard roller to the right to remove it. Attaching the Retard Roller Position the retard roller so the notch in the roller is facing the scanner’s shaft. Appendices...

  • Page 89

    Slide the roller lock lever to the left, and insert it into the retard roller hole. Push the roller lock lever towards the back of the scanner to lock the retard roller in place. Attach the roller cover. Close the upper unit slowly. Appendices...

  • Page 90

    IMPORTANT Do not force the upper unit to close. Doing so may damage the scanner. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. Appendices...

  • Page 91: Troubleshooting

    The Flatbed Scanner (Option) Does Not Work....P. 92 If, after consulting this section, you still cannot resolve the problem, contact your local authorized Canon dealer or your service representative. The Scanner Does Not Turn ON Check the following if the scanner does not turn on: •...

  • Page 92: Scanning Is Not Performed

    The scanner does not support your USB interface. Solution This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. (See p. 14.) Problem The scanner does not support the USB cable.

  • Page 93: Documents Do Not Feed Properly

    The rollers inside the scanner are dirty or worn. Solution Refer to p. 71 and clean the rollers. If the rollers are worn, then they need to be replaced. Contact your local authorized Canon dealer or service representative to purchase a roller replacement kit.

  • Page 94: Saved Image Files Do Not Open

    The retard roller and roller unit are consumable components. You need to replace the retard roller and roller unit when cleaning does not appear to improve them. Contact your local authorized Canon dealer and buy a roller replacement kit and then replace the retard roller and the roller unit.

  • Page 95: Scanning Results Are Not As Expected

    Scanning Results Are Not as Expected If there is a problem with the scanning result (e.g., the scanned image is not clear, or the image is striped or dirty), the probable causes are incorrect ISIS/ TWAIN driver settings or a problem with the scanning unit inside the scanner. Scanning results can also become skewed if the ISIS/TWAIN driver has not been installed correctly, or the application in use does not support ISIS/ TWAIN driver functions.

  • Page 96: The Flatbed Scanner (option) Does Not Work

    If lines still appear on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. (See p. 70.) Symptoms The scanned image is abnormal for certain documents.

  • Page 97

    Problem The hook is not correctly attached to the DR-2580C. Solution Remove the DR-2580C scanner and then reinstall it correctly. Problem The DR-2580C scanner was installed without removing the transport locks. Solution Remove the DR-2580C scanner and remove the transport locks. For information about removing the flatbed scanner unit, see the manual that comes with it.

  • Page 98: Uninstalling Software

    4. Uninstalling Software If the ISIS/TWAIN driver, “Job Registration Tool,” and “CapturePerfect 3.0” are not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the DR-2580C setup disc. (See “Step 3. Installing the Software,” in the Easy Start Guide.) IMPORTANT Be sure to log on as an administrator when using Windows 2000 Professional or Windows XP.

  • Page 99

    The [Add/Remove Programs Properties] dialog box appears. Note For Windows XP, the [Add or Remove Programs] dialog box appears. From the list in the dialog box, select the application you want to delete click [Change/Remove]. For more information on uninstalling each application, see the following: See “Uninstalling the ISIS/TWAIN Driver/Job Registration Tool,”...

  • Page 100: Uninstalling The Isis/twain Driver/job Registration Tool

    Uninstalling the ISIS/TWAIN Driver/Job Registration Tool From the Programs list in the dialog box, select [Canon DR-2580C Scanner Driver] (or [DR-2580C Job Tool]) click the [Change/Remove] button. The [Confirm File Deletion] screen appears. Click the [Yes] button. The [Remove Shared File ?] dialog box appears.

  • Page 101

    Click the [Yes] button to start the uninstallation. Note All deleted shared files can be reinstalled by installing the software again. After uninstall is complete, click the [OK] button to exit the uninstaller. Appendices...

  • Page 102: Uninstalling Captureperfect 3.0

    Uninstalling CapturePerfect 3.0 Select [CapturePerfect 3.0] from the list in the dialog box click the [Remove] button. The file delete confirmation screen appears. Click the [Yes] button. Uninstallation starts. Appendices...

  • Page 103

    After uninstallation is complete, click the [Finish] button to exit the uninstaller. Appendices...

  • Page 104: Specifications

    5. Specifications Specifications Scanner Type Desktop sheetfed scanner Scanning Document Specifications Width: 2.08" to 8.50" (53 mm to 216 mm) Length: 2.75" to 13.9" (70 mm to 355.5 mm) Weight: Using the U-Turn Path (separated documents) 14 to 32 lb bond (0.0024" to 0.0059") 52 to 128 g/m (0.06 mm to 0.15 mm) (nonseparated documents)

  • Page 105

    256-level Gray Simplex 200 × 200 dpi 25 pages/minute 300 × 300 dpi 25 pages/minute 600 × 600 dpi 6 pages/minute Duplex 200 × 200 dpi 50 images/minute 300 × 300 dpi 50 images/minute 600 × 600 dpi 12 images/minute 24-bit Color Simplex 200 ×...

  • Page 106: Replacement Parts

    Kit to replace the feed rollers (roller unit and retard roller). • Refer to “Removing and Attaching the Feed Roller,” on p. 79 for information about replacing the rollers. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Options Flatbed scanner unit (Product code: 0106B004) Flatbed scanner unit that is used by connecting it to the DR-2580C.

  • Page 107: External Dimensions

    External Dimensions 6.7" (171 mm) 10.1" (256 mm) (Document Eject Tray Extension is open) 8.6" (218 mm) Appendices...

  • Page 108: Index

    Index Attaching Moving the Scanner ........7 Retard Roller .........84 Roller Unit ..........81 Names and Functions of Parts ....12 CapturePerfect 3.0 ........30 OPEN Knob ..........12 Operating Systems ........14 Disposal ............9 Option Connector ........13 Document Eject Opening ......13 Document Eject Tray .........22 Paper Jam ..........

  • Page 109

    Stopper ............27 Straight Path ..........24 Troubleshooting .........87 Uninstalling ..........94 CapturePerfect 3.0 .........98 ISIS/TWAIN Driver ......96 Job Registration Tool ......96 USB Connector ..........13 U-Turn Path ..........23 Index...

  • Page 110

    CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC.

  • Page 111

    ISIS Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Save User Preferences Basic Setup Dialog Box Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size Batch Separation Dots per inch * Batch Separation is not available when the [Standard Feeding]...

  • Page 112

    ISIS Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Advanced Settings Dialog Box Basic Setup Dialog Box E E E E E Double Feed Detection 1 1 1 1 1 User Preference The scanner stops feeding when it detects that two or Name and save your settings.

  • Page 113

    TWAIN Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Save User Preferences Basic Setup Dialog Box Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size Scanning Option Dots per inch If an application program executes scanning directly from the basic setup dialog box, the [Scan] button is displayed Scanning Side...

  • Page 114

    TWAIN Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Basic Setup Dialog Box Advanced Settings Dialog Box 1 1 1 1 1 User Preference D D D D D Double Feed Detection Name and save your settings. The scanner stops feeding when it detects that two or Names can consist of up to 32 characters.

  • Page 115

    Job Registration Tool Quick Guide Keep this Quick Guide near the scanner for ready reference. Admin Dialog Box Job Registration Tool Dialog Box Editing dialog box The dialog box changes according the Function selection. Save as file Monitor for DR2580C Language for OCR Function File type...

  • Page 116

    Job Registration Tool Quick Guide Keep this Quick Guide near the scanner for ready reference. Job Registration Tool Dialog Box PDF/TIFF Settings 1 1 1 1 1 List of Job Button settings F F F F F Compression rate Shows the settings registered for Job buttons. Selects [Normal] or [High Compression] rate.

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