Related Manuals for McAfee AVM85M - VirusScan For Mac
Summary of Contents for McAfee AVM85M - VirusScan For Mac
- Page 1 User Guide Revision 1.0 ® VirusScan for Mac Version 8.6 McAfee ® System Protection Proven security...
- Page 2 For any such software covered under the GPL, the source code is made available on this CD. If any Free Software licenses require that McAfee provide rights to use, copy or modify a software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the rights and restrictions herein.
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Page 3: Table Of Contents
Contents Introducing VirusScan for Mac What’s in this guide? ..........5 What is VirusScan? . - Page 4 ® VirusScan 8.6 for Mac User Guide Contents Introducing ePolicy Orchestrator console ......32 Installation .
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Page 5: Introducing Virusscan For Mac
Introducing VirusScan for Mac What’s in this guide? This guide introduces VirusScan for Mac 8.6 and provides the following information on how to keep your computer free of viruses: Overview of the product. Descriptions of product features. Descriptions of all new features in this release of the software. Detailed instructions for installing the software. -
Page 6: What's New In This Release
® VirusScan 8.6 for Mac User Guide Introducing VirusScan for Mac VirusScan features With VirusScan, you can scan a single file, a file directory, your whole drive, or mounted volumes such as CDs, .DMG files, network mounted files, Apple Mail messages, and USB devices such as pen drives, iPods and cameras. -
Page 7: On-Access Scanner
® VirusScan 8.6 for Mac User Guide Introducing VirusScan for Mac VirusScan features To access the On-Demand scanner, drag the file(s) you want to scan and drop them into VirusScan icon or into the drop-zone in the console. On-Access scanner The On-Access scanner provides continuous monitoring of all files in use to determine if a virus or other potentially unwanted code is present. -
Page 8: Epolicy Orchestrator Manageability
Audience ePolicy Orchestrator Manageability VirusScan integrates with McAfee ePolicy Orchestrator versions 3.6 (patch 2), 3.6.1, and 4.0 allowing you to use this software in a managed environment. The ePolicy Orchestrator software provides a central hub of McAfee System Protection Solutions. -
Page 9: Getting Product Information
The License Agreement gives general terms and conditions for the use of the licensed product. Read it carefully. If you install the product, you agree to the license terms. This McAfee Software License agreement Documentation is available in the folder of the product package. -
Page 10: Virusscan Help
Use this link to access the online Help topics for the product. Submit a sample Use this link to submit potentially infected files to McAfee for analysis. You will receive information about your files, including solutions and real-time fixes, if required. -
Page 11: Contact Information
For Products (ServicePortal account and valid grant number required) Product Evaluation McAfee Beta Program Technical Support http://www.mcafee.com/us/support/ KnowledgeBase Search http://knowledge.mcafee.com/ McAfee Technical Support ServicePortal (Logon credentials required) https://mysupport.mcafee.com/eservice_enu/start.swe Customer Service http://www.mcafee.com/us/support/index.html http://www.mcafee.com/us/about/contact/index.html Phone — US, Canada, and Latin America toll-free: +1-888-VIRUS NO or +1-888-847-8766 Monday –... - Page 12 ® VirusScan 8.6 for Mac User Guide Introducing VirusScan for Mac Contact information...
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Page 13: Installing Virusscan For Mac
Installing VirusScan for Mac This section gives information on installing the VirusScan software and includes details System requirements Installing VirusScan Upgrade installation Testing your installation Uninstalling VirusScan System requirements To install VirusScan for Mac software, you require PowerPC or Intel based Mac computer, Mac OS X Tiger (10.4.6 or later) or Mac OS X Leopard (10.5) operating system, 512 MB (or higher) RAM, minimum 45 MB of free disk space. -
Page 14: Standard Installation
You must have administrative privileges to install this product. Note Standard installation You can install VirusScan using the VirusScan install file, either on the product CD or in the installation .ZIP file downloaded from the McAfee website and saved to a temporary folder. To install VirusScan: VirusScan.pkg 1 Double-click the file to start the Installer. -
Page 15: Testing Your Installation
You can uninstall VirusScan by using an uninstall file ( ), either on the product CD, or in the installation .ZIP file downloaded from the McAfee website and saved to a temporary folder. You can also execute uninstall command from terminal. - Page 16 ® VirusScan 8.6 for Mac User Guide Installing VirusScan for Mac Uninstalling VirusScan...
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Page 17: Getting Started
Using the VirusScan console The VirusScan console allows you to use and configure On-Demand scanning and On-Access scanning. The console connects you to the McAfee Virus Information Library, does eUpdates, and prints and saves virus scan reports. The VirusScan console also contains a drag-and-drop pane for On-Demand scanning. -
Page 18: Menu Bar
Set preferences for the action to take if a virus is found. Log results to a file. Configure eUpdate server settings. Configure the exclusion list. Automatically check for virus definitions updates. Opens your default browser and directs you to the McAfee Virus Information Library. Menu bar File Edit... -
Page 19: Configuring The Scanners
® VirusScan 8.6 for Mac User Guide Getting Started Configuring the scanners Configuring the scanners You can configure the settings for both the On-Demand scanner and the On-Access Preferences scanner using the dialog box. Two versions of this dialog box are available; one for configuring the On-Demand scanner, the other for the On-Access scanner. - Page 20 ® VirusScan 8.6 for Mac User Guide Getting Started Configuring the scanners Figure 3-2 General preferences 2 Select your general scanning preferences for the On-Demand and On-Access scanners; Table 3-1 shows the available general preferences. Table 3-1 General preferences for On-Demand and On-Access scanners Automatically check for virus definition Enables/disables automatic eUpdates.
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Page 21: Configuring The On-Demand Scanner
® VirusScan 8.6 for Mac User Guide Getting Started Configuring the scanners Table 3-1 General preferences for On-Demand and On-Access scanners Customize eUpdate Server Settings Manages your update server with user name and Customize password. Click to modify the FTP settings for eUpdate. - Page 22 ® VirusScan 8.6 for Mac User Guide Getting Started Configuring the scanners Figure 3-3 On-Demand preferences 4 Select your advanced scanning preferences for the On-Demand scanner, Table 3-2 shows the available preferences. Table 3-2 Advanced Preferences for On-Demand scanner Scan contents of archives and Sets the selected scanner to scan into archives and compressed files other compressed files.
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Page 23: Configuring The On-Access Scanner
® VirusScan 8.6 for Mac User Guide Getting Started Configuring the scanners Table 3-2 Advanced Preferences for On-Demand scanner When a virus is found: Selects the primary action for the On-Demand scanner. Clean Delete Notify Delete when Clean fails or is not Selects the secondary action for the On-Demand available scanner. - Page 24 ® VirusScan 8.6 for Mac User Guide Getting Started Configuring the scanners Figure 3-4 On-Access preferences 4 Select your scanning preferences for the On-Access scanner; Table 3-3 shows the available preferences. Table 3-3 Advanced Preferences for On-Access scanning Scan contents of archives and Sets the selected scanner to scan into archives and compressed files other compressed files.
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Page 25: Using The On-Demand Scanner
® VirusScan 8.6 for Mac User Guide Getting Started Using the On-Demand scanner Table 3-3 Advanced Preferences for On-Access scanning Scan files on network volumes Sets the scanner to scan files accessed from network volumes. Scan files: Determines if the On-Access scanner is to scan files that are read from the disk, written to the disk, Always or both. -
Page 26: Using The On-Access Scanner
If a day lapses without updating, VirusScan will automatically download the update. This ensures your system is up-to-date at all times. Configuring eUpdate settings DAT files can be updated from an FTP server. McAfee provides an FTP server to eUpdate your DAT files. - Page 27 Updating DAT files McAfee FTP server By default, VirusScan is configured to access the McAfee FTP server to download the latest DAT files. After you install VirusScan, it automatically connects to the FTP server to download and update your DAT files while you are connected to the Internet.
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Page 28: Using The Virusscan Schedule Editor
8.6 for Mac User Guide Getting Started Using the VirusScan Schedule Editor Example: 1 Create a directory named "commonupdater" under your ftp server's top level directory. 2 Open ftp://ftp.mcafee.com/commonupdater 3 Download the following files from ftp://ftp.mcafee.com/commonupdater/ location: <your ftpserver>/commonupdater/ oem.ini all .gem files gdeltaavv.ini... -
Page 29: Scheduling Eupdates
® VirusScan 8.6 for Mac User Guide Getting Started Using the VirusScan Schedule Editor New Scan Task Untitled 2 Click . An dialog box appears. Figure 3-5 New Scan dialog box 3 Name the task. Use a name that describes the scan you are scheduling. Date &... - Page 30 ® VirusScan 8.6 for Mac User Guide Getting Started Using the VirusScan Schedule Editor eUpdate is programmed to check for new updates on its own. However, you can schedule additional eUpdates or modify the existing schedule. To schedule an eUpdate: View Scheduled Tasks VirusScan Schedule Editor...
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Page 31: Integrating With Epolicy Orchestrator
Orchestrator. For more information, see the ePolicy Orchestrator Product Guides. The ePolicy Orchestrator software provides a single point of control for your McAfee anti-virus products, to manage anti-virus policies and view reports of anti-virus events and virus activity in an enterprise environment. -
Page 32: Prerequisites For Using Epolicy Orchestrator To Manage Virusscan For Mac
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Introduction Prerequisites for using ePolicy Orchestrator to manage VirusScan for Mac Before you can use the ePolicy Orchestrator software to manage VirusScan for Mac: Check in the appropriate Network Associate Package (.NAP) files for VirusScan for Mac in the ePolicy Orchestrator software repository. -
Page 33: Installation
Orchestrator. The .NAP file for a given product is available with the other installation files for that product. These can be either on the product CD or in the product .ZIP file if you downloaded the installation files from the McAfee web site. The .NAP files for ePolicy Orchestrator Server Components... - Page 34 1 Locate the file, either on the product CD or in the installation .ZIP file that you downloaded from the McAfee web site, and save it to a temporary folder accessible from the ePolicy Orchestrator server. 2 Log on to the ePolicy Orchestrator server with administrative rights.
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Page 35: Installing The Epolicy Orchestrator Agent For Macintosh Computers
Note Standard installation nwa.dmg 1 Locate the file, either on the product CD or in the installation .ZIP file downloaded from the McAfee website, and save it to a temporary folder. nwa.dmg ePO Agent ePO Components.ZIP is located in the... - Page 36 Silent installation (command-line) nwa.dmg file 1 Locate the , either on the product CD or in the installation .ZIP file downloaded from the McAfee web site, and save it to a temporary folder. nwa.dmg ePO Agent ePO Components.ZIP is located in the...
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Page 37: Installing Virusscan For Mac
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Uninstallation Terminal 5 When the silent installation completes, the window shows: Figure 4-2 Terminal window - Install/Upgrade complete You have successfully installed/upgraded your ePolicy Orchestrator Agent for Mac OS X. -
Page 38: Removing Epolicy Orchestrator Agent From Virusscan For Mac
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Setting policies within ePolicy Orchestrator Removing ePolicy Orchestrator Agent from VirusScan for Mac You can uninstall the ePolicy Orchestrator Agent from a Macintosh computer. To uninstall ePolicy Orchestrator agent using the command line: 1 Log in with administrative rights 2 Go to the /Library/NETAepoagt directory... - Page 39 3 Select the tab in the details pane, then expand Policies VirusScan Policies VirusScan for Mac 8.6 appear beneath the entry. Policy Name McAfee Default Category 4 Under , click for a to view the default policy settings. McAfee Default Category...
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Page 40: General Tab
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 General tab General tab General tab allows you to enforce general policies controlling overall functioning of VirusScan for Mac, such as automatically checking for virus definitions updates, performing On-Access scans, logging scan results, and creating exclusion lists for specific disks, files and folders. -
Page 41: On-Access Scanner Tab
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 On-Access scanner tab On-Access scanner tab The On-Access scanner tab allows all files that are currently in use to be scanned automatically to determine if a virus or other malware is present. A scan takes place whenever a file is read from the disk, and/or written to the disk, either by the user or by system processes. -
Page 42: On-Demand Scanner Tab
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 On-Demand scanner tab On-Demand scanner tab The On-Demand scanner tab allows you to initiate a scan at any time by dragging and File Open dropping selected files into the console or through a dialog box. -
Page 43: Scheduling Scans And Eupdates
When VirusScan for Mac scans for viruses, it uses information in the DAT files to find and remove viruses. Many new viruses are discovered daily, and McAfee regularly creates new DAT files to provide protection from these viruses. To ensure the best... - Page 44 ® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Scheduling scans and eUpdates Settings Where 2 Click . The page appears where you can include files and directories in the scheduled scan. Include these files and Configures your scanning inclusions. directories in the scan.
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Page 45: Eupdate
DAT file and virus-scanning engine. We recommend that you update DAT files daily, and regularly check the McAfee Avert Labs web site for new DAT files. If you have multiple servers in the current domain (all running VirusScan for Mac), you can use one server to download the latest DAT files, then configure the others to copy the files from that server. -
Page 46: Viewing Epolicy Orchestrator Properties
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Viewing ePolicy Orchestrator properties Inherit 3 Deselect Run eUpdate Inherit 4 Select and then select ePolicy Orchestrator Scheduler 5 Click to return to dialog box. Viewing ePolicy Orchestrator properties From ePolicy Orchestrator server, you can view various system properties. - Page 47 ® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Reports ePolicy Orchestrator reports allow you to: Set a directory filter to gather only the information that you want to view. When setting this filter you can choose which part of the ePolicy Orchestrator console tree is included in the report.
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Page 48: Configuring Reports
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 3.6 Reports Agent Versions 4 A report for is generated. Figure 4-4 Sample report - Agent Versions Configuring reports There are several ways in which you can control what data appears on reports. You can define the version number of virus definition files, virus scanning engines, and supported products that need to be installed on Macintosh client computers for them to be considered compliant based on your company’s anti-virus and security program. -
Page 49: Integrating With Epolicy Orchestrator
Integrating with ePolicy Orchestrator 4.0 Introduction This chapter describes how to configure VirusScan using McAfee ePolicy Orchestrator management software version 4.0. To use this chapter effectively, you need to be familiar with ePolicy Orchestrator 4.0. ePolicy Orchestrator 4.0 provides a scalable platform for centralized policy management and enforcement on your security products and systems on which they reside. -
Page 50: Introducing Epolicy Orchestrator 4.0 Dashboard
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 4.0 Introducing ePolicy Orchestrator 4.0 Dashboard Configuration Extensions Install Extension Install Extension 2 Click . The dialog box appears. Browse VIREXREPORTS.ZIP 3 Click , select the extension file and click Introducing ePolicy Orchestrator 4.0 Dashboard Dashboards are a collection of pre-configured and/or user-selected monitors that provide current data about your detections. -
Page 51: Systems
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 4.0 Systems Systems Systems System Tree All the systems in the network are managed in the tab. The contains all systems that are managed by the ePolicy Orchestrator. It is the primary interface for managing policies and tasks on these systems. -
Page 52: Client Tasks
Your software can only provide full protection if you keep it up-to-date with the latest anti-virus definitions (DATs) and virus-scanning engine. We recommend that you update DAT files daily and regularly check the McAfee AVERT (Anti-Virus Emergency Response Team) website for new DAT files. - Page 53 ® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 4.0 Systems Creating a new eUpdate task 1 Using an administrative account, log on to the ePolicy Orchestrator server. Systems System Tree 2 Click and choose a desired group. Client Tasks System Tree 3 From the...
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Page 54: Uninstallation
® VirusScan 8.6 for Mac User Guide Integrating with ePolicy Orchestrator 4.0 Uninstallation 11 Send an agent wakeup call. For instructions on sending an agent wake-up call, please refer to Sending an Agent Wakeup Call on page Note Edit Delete Click to change the description/schedule of an on-demand scan task or remove it. -
Page 55: Troubleshooting
Troubleshooting This chapter provides solutions to situations that you might encounter when installing or using VirusScan software. The following topics are included: Frequently asked questions Error messages Frequently asked questions Installation Why is the installer not working? Check the platform you are trying to install VirusScan onto: it must be Mac OS X version 10.4.6 (or later) or Mac OS X Leopard version 10.5, PowerPC or Intel-based Mac computer. -
Page 56: Viruses And Detection
DAT versions reflect only when the DAT files were created. How often are DAT files updated automatically in VirusScan? eUpdate checks for new updates automatically every day via the Internet. You can also manually download daily updates from the McAfee Virus Information Library website. -
Page 57: Advanced Troubleshooting
From the Toolbar of the VirusScan Console, click . This launches your default Downloads browser and directs you to the McAfee Virus Information Library. Click the link on the left-hand side of the screen to download the DAT files. How do I customize eUpdate Server Settings? - Page 58 ® VirusScan 8.6 for Mac User Guide Troubleshooting Error messages Table 6-2 Error messages - VirusScan application Serial Message Possible Reason The URL for the Virus Information Please ensure that your browser is Library could not be opened. installed correctly. Your browser may not be correctly installed.
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Page 59: Glossary
Glossary agent AutoUpgrade The act of automatically upgrading the agent whenever a newer version is available on the ePolicy Orchestrator server. agent installation The Setup program and all other files needed to install the agent. package agent language The set of files that need to be distributed to client computers to view the packages agent user interface in languages other than English. - Page 60 The back-end component of the ePolicy Orchestrator software. server error reporting utility A utility specifically designed to track and log failures in the McAfee software on your system. The information that is obtained can be used to help analyze problems.
- Page 61 Log/log file A record of the activities of a component of McAfee anti-virus software. Log files record the actions taken during an installation, or during scanning, or updating tasks.
- Page 62 ® VirusScan 8.6 for Mac User Guide Glossary On-Demand scanner The On-Demand scanner allows you to initiate a scan at any time by dragging and dropping selected files into the console or through a file open dialog box. You can scan multiple files, directories, and volumes. On-access scanning A continuous examination of files in use to determine if a virus or other malware is present.
- Page 63 ® VirusScan 8.6 for Mac User Guide Glossary VirusScan Console The most common user interface for VirusScan. This console allows you to configure the On-Demand scanner and the On-Access scanner, run On-Demand scans, and start eUpdates. VirusScan Schedule Allows you to schedule additional virus definition and software updates. Editor Virus A program containing malware that can alter or destroy files or programs that...
- Page 64 ® VirusScan 8.6 for Mac User Guide Glossary...
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Page 65: Index
DAT files professional services, McAfee Avert Labs notification service log file resources for updates updates, website McAfee Virus Information Library recurrence, scheduling definition of terms (See Glossary) report delete virus menu bar clearing download website printing... - Page 66 Technical Support technical support, contacting Threat Center (See Avert Labs) threat library title bar tool bar training, McAfee resources uninstallation ePO agent from Mac OS X virex NAP from ePO server updating upgrade website Virus Information Library (See Avert...
- Page 68 Copyright © 2007 McAfee, Inc. All Rights Reserved. mcafee.com...