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Frequently Asked Questions
 +Finding the correct .exe file for a gaming-mouse profile
If you're having trouble with profile detection, you may not have the profile associated with the
correct or active game .exe file.
To find the active .exe for a game, you can either:
Associate automatically using a G-Series keyboard with an LCD screen (see
360023243694).
OR
Find the .exe through Windows Task Manager (see 360023243694).
NOTE:
You only need to do one of the above if the profile is not associated correctly. If you can
point to the correct .exe when creating a profile, you don't need to do either one.
 +Troubleshooting gaming mouse profile detection using Logitech Gaming Software
You can configure your gaming mouse separately for each game or application on your computer
(see
360023406553
for instructions). When a game is launched, the profile associated with it
should activate. Sometimes, the profile doesn't activate properly, which can prevent game-
specific settings from being applied.
When a game profile isn't activating properly:
Try using a Persistent Profile (see answer
NOTE:
Using a persistent profile will help you determine if the Logitech Gaming
Software is working properly.
Make sure the correct .exe file is selected for the game (see answer
help).
Check that both the single player and multiplayer .exe files have profiles (see
answer
360023406553
 +Troubleshooting mouse button assignments and macros using Logitech Gaming
Software
When your button assignments and macros aren't working the way you configured them, the
problem usually has to do with the active profile.
Here are some ways to try and resolve this issue:
Lock the profile while the game is running (see answer
360023406553
for help).
for instructions).
360023406553
360023406013
for instructions).
for

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Questions and answers

Summarization of Contents

Gaming Mouse Profile Stops Working Mid-Game
Profile Stops Working Mid-Game
Troubleshoot why a gaming mouse profile stops working during a game.
Cursor Does Not Follow Gaming Mouse Movements
Cursor Movement Issues
Troubleshoot cursor movement issues with your gaming mouse.
Setting Different DPIs for Gaming Mouse Profiles with LGS
Setting Different DPIs for Profiles
Configure different DPI settings for individual gaming mouse profiles.
Programming Gaming Mouse Buttons with LGS
Programming Mouse Buttons
Program different button configurations for each profile on your mouse.
Gaming Mouse Double-Clicks When Clicked Once
Double-Clicking Issue
Troubleshoot gaming mouse double-clicking when clicked once.
Inconsistent Gaming Mouse Tracking Behavior
Inconsistent Tracking Behavior
Troubleshoot inconsistent gaming mouse tracking behavior.
USB Device Issues After Windows 10 Update KB4074588
USB Issues After Windows 10 Update
Resolve USB device issues after a specific Windows 10 update.
Create and Scan for Profiles with LGS
Create and Scan for Game Profiles
Create and scan for game profiles using Logitech Gaming Software.
View Current Profiles in Logitech Gaming Software
Viewing Current Profiles
View current gaming profiles in Logitech Gaming Software.
Digital Signature Error Installing LGS on Windows 7
Digital Signature Error on Windows 7
Resolve digital signature errors during LGS installation on Windows 7.
Logitech Gaming Software for Windows Release Notes
LGS Release Notes Overview
Summary of Logitech Gaming Software for Windows release notes.
Customize Lighting Settings on G403/G703 Mouse with LGS
Customizing Lighting Settings
Customize lighting settings for G403/G703 mice using Logitech Gaming Software.
Automatic Game Detection Mode
Automatic Game Detection Mode Setup
Setup steps for Automatic Game Detection mode in Logitech Gaming Software.
On-Board Memory Mode
On-Board Memory Mode Setup
Setup steps for On-Board Memory mode in Logitech Gaming Software.
Check Battery Status and Charge G403/G703 Wireless Mouse
Checking Battery Status
Check the battery status of the G403 or G703 wireless gaming mouse.
Charging G403/G703 Battery
Instructions for charging the G403 or G703 gaming mouse battery.
Surface Tuning Your Gaming Mouse
Surface Tuning Process
Tune your gaming mouse for maximum tracking accuracy on different surfaces.
Connect G403/G703 Wireless Mouse to Computer
Wireless Connection Mode
Connect the G403 or G703 mouse wirelessly to a computer.
Wired Connection Mode
Connect the G403 or G703 mouse via wired mode to a computer.
Install Weight in G403/G703 Gaming Mouse
Installing the Tuning Weight
Install the tuning weight to personalize the mass and feel of the mouse.