ASCOM ASCOTEL OFFICE TERMINALS-FEATURES Manual
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ASCOM ASCOTEL OFFICE TERMINALS-FEATURES Manual

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Function Overview
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Summary of Contents for ASCOM ASCOTEL OFFICE TERMINALS-FEATURES

  • Page 1 Ascotel Office terminals by ascom Function Overview www.ascom.com/pbx 20321641en_ba_b0...

  • Page 2: Table Of Contents

    Contents Contents What is this document about? ......3 Using Supplementary Features for More Efficiency ..8 Personalizing Your Phone.

  • Page 3: What Is This Document About

    What is this document about? What is this document about? Availability of Functions Usually the most convenient way to activate the functions on your phone is to use the Foxkey. This applies in particular to phones with an integrated display whose Foxkey is assigned with a multitude of useful functions to suit every situation.

  • Page 4: You Want A Convenient Way Of Making A Call

    Functions for Comfort Operation Functions for Comfort Operation You Want a Convenient Way of Making a Call.......... 8 Dialling by Name – Quickdial................8 Dialling by Name....................8 Dialling with the Alpha Keyboard ............... 8 Dialling from the Call List ................... 8 Dialling from the List of Answered Calls .............

  • Page 5: You Are Using Line Keys

    Functions for Comfort Operation Unlocking the Phone for One Call..............17 Paging an Internal Subscriber................17 Answering a Pager................... 17 Answering a General Call ................17 Tracing Malicious Calls..................18 Switching Networks..................19 You Are Using Line Keys................8 Answering a Call on a Line Key ................ 13 Making a Call via a Line Key ................

  • Page 6: Basic Settings

    Telephone Settings Telephone Settings Basic Settings ....................22 Setting the Display Contrast ................22 Setting the Persistence of the Display Backlighting ........... 22 Configuring the DTMF Mode ................22 Setting the System Parameters on the phone ........... 22 Selecting a Language ..................22 Setting the Volume during a Call..............

  • Page 7: Configuring The System

    Telephone Settings Switching the Phone Off.................. 23 Logging your Phone On ................... 28 Logging your Phone Off................... 28 Switching Systems for Your Phone..............28 Configuring your Phone for Call Answering ............. 28 Linking the Charging Contact to a Function............. 28 Linking the Charging Contact to Direct Answering ..........
  • Page 8 Using Supplementary Features for More Efficiency Using Supplementary Features for More Efficiency The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call You Want to Use Functions in a Call You Are Away from Your Desk You Are a Team Member You Want to Use Your Phone Efficiently in Special Situations...
  • Page 9 Using Supplementary Features for More Efficiency Dialling with a Configurable Key – Number Key You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding number key. Dialling with a Configurable Hotkey You want to call someone whose phone number is stored under a configurable hotkey.
  • Page 10 Using Supplementary Features for More Efficiency Diverting a Call You want to leave your desk. Calls for you are to be diverted to a different destination (e.g. phone or pager). You can divert incoming calls to a different destination using call diversion. If the other destination is a phone, you can then only be reached on your number from that phone.
  • Page 11 Using Supplementary Features for More Efficiency Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold.
  • Page 12 Using Supplementary Features for More Efficiency Intruding on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display.
  • Page 13 Using Supplementary Features for More Efficiency Substituting for a Team Partner Your team partner is called. The LED next to his Team key begins to flash. You know that your team part- ner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key.
  • Page 14 Using Supplementary Features for More Efficiency Answering a Call on a Line Key You are called on a Line key. The LED next to the Line key begins to flash rapidly. To answer the call, pro- ceed as follows: Depending on the configuration, you can decide which call to answer next by pressing the corresponding Line key.
  • Page 15 Using Supplementary Features for More Efficiency Phoning with a Two-Company System You are operating a two-company system and want to appear either as Company A or as Company B, as necessary. Requirement: The system and your Operator Console have been set up by the system administrator. You have the following options: •...
  • Page 16 Using Supplementary Features for More Efficiency Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a des- tination predefined within the system.
  • Page 17 Using Supplementary Features for More Efficiency Unlocking the Phone for One Call You want to make a call on a phone that is locked or restricted for chargeable calls, for example a corridor phone or a phone in a meeting room. Authorized subscribers can activate such phones so they can make one chargeable call.
  • Page 18 Using Supplementary Features for More Efficiency Tracing Malicious Calls You feel threatened or molested by a call and want the caller to be traced. With the MCID function, the provider is able to record the following call data: • Your phone number •...
  • Page 19 Using Supplementary Features for More Efficiency Selecting a Cost Centre before a Call You want to allocate the call charges incurred to a specific cost centre. You can allocate the cost centre • before a call • during a call (change of cost centre) Transferring an Exchange Line You want to make an exchange line available to an internal subscriber without exchange line authorisa- tion, and are willing to accept the call charges incurred.
  • Page 20 Using Supplementary Features for More Efficiency Activating/Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system.
  • Page 21 Using Supplementary Features for More Efficiency Routing Calls and Functions via User Groups You want calls to your phone to be routed in different ways, for example to your phone, to the reception, or to a tape. Alternatively, the door bell is to be linked with an internal phone during the day and with a tape after office hours.
  • Page 22 Personalizing Your Phone Personalizing Your Phone The following sections explain how to configure your phone so that it responds the way you want. You can use your 45 or 45pro phone to carry out a numbering of settings on the system (PBX ). Your main Basic Settings Setting the Ringing Properties Phone Book Management...
  • Page 23 Personalizing Your Phone Switching the Phone Off You want to switch off your phone. Outside the coverage area the phone will keep trying to set up a connection with a system. To save your battery, you can switch off your phone whenever you leave the coverage area. Setting the Volume during a Call You want to adjust the volume while in a call.
  • Page 24 Personalizing Your Phone Setting the Ringing Properties on the Phone You want to change the way in which your phone rings. You can set the ringing volume, ringing rate, and ringing melody. Using the Headset You want to phone using the headset. A headset can be connected instead of the handset.
  • Page 25 Personalizing Your Phone Creating or overwriting a new entry in the abbreviated dialling memory You want to store your own phone numbers. You can save and overwrite your own phone numbers on your phone. Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e.
  • Page 26 Personalizing Your Phone Storing a Function under a Key – Function Key You want to call up a frequently used function, for example "call diversion", using a single keystroke rath- er than having to enter it by hand. You can store a function under a key (function key). Different keys are available for this purpose, depend- ing on the type of phone you are using.
  • Page 27 Personalizing Your Phone Clearing a Key You want to clear the assignment made to a configurable key. The function "Clear key" is available for this purpose in the configuration mode. Setting the Number of Line Keys You want to set the number of Line keys available to you for switching purposes. For more detailed information on Line keys, please refer to the section "How to use an Operator Con- sole".
  • Page 28 Personalizing Your Phone Logging your Phone On You want to log your cordless phone on to a system. You can log your phone on to a maximum of 4 different systems (A, B, C, D). This means you can be reached on the same phone even if you are at a branch office of your company.
  • Page 29 Personalizing Your Phone Twin Mode You have a corded phone and a cordless phone. You want calls to be automatically rerouted from your corded phone to your cordless phone when you're on the move. Conversely, when you're at your desk, you want to answer all incoming calls on your corded phone only.
  • Page 30 Personalizing Your Phone Activating/Deactivating Discreet Ringing on your Phone You do not want to be disturbed by your phone ringing. However, you do not want to switch off your phone. Discreet ringing is available on your phone as an alternative to the usual ringing. With discreet ringing, the ringing signal rings only once.
  • Page 31 */# Procedures */# Procedures You can use */# procedures to activate the functions.The following tables show which functions are sup- ported by your system. You can either type in a */# procedure directly or store it under a key. In a call Request callback Request callback •...
  • Page 32 */# Procedures Not in a call The control key on an attached keyboard has no function. Clear callback Divert calls • Protect against • Allow to own phone *21 <SC No.> • Activate unconditional call diversion • Clear unconditional call diversion *21# •...
  • Page 33 */# Procedures Announcement *7998 <SC No.> • To a subscriber *79 <GR No.> • To a group • Answer to group Send message *3598 <SC No.> <Message • To a subscriber No.> # • To a group *35 <GR No.> <Message No.> •...
  • Page 34 */# Procedures Intrusion • Protect against • Allow to own phone Activate exchange access with charge recall *32 <SC No.> Switch the phone network manually – LCR (fallback) (after fallback the external phone number last dialled is se- lected automatically) Announcement service •...

  • Page 35: Terminal Model Overview

    Terminal Model Overview Terminal Model Overview Office 150 Office 130 Office 45 Office 35 Office 130pro Office 45pro Interface DECT DECT Alpha keyboard Expansion keypad Mains adapter X (pro only) Mains adapter X (pro only) for direct charg- Headset X (pro only) Leather pouch Different col- oured housing...

  • Page 36: Index

    Index Index */# Procedures ..........................31 Abbreviated dialling ........................8 Abbreviated dialling memory: Create/overwrite entry ..............25 Absence key........................... 9 Activate exchange access with charge recall ................. 34 Activate function via third-party phone ..................34 Activate/deactivate function by remote control................20 Activate/deactivate illumination....................
  • Page 37 Index Configuring the system ........................ 22 Confirmation Tone ........................29 Connect ............................11 Control relays......................... 20, 34 Creating a phone book entry......................24 Deactivate functions........................33 Deactivating services ........................18 Deactivating Vibra Call ......................... 23 Defining functions........................22 Dialling by name ..........................8 Dialling from the call list .........................
  • Page 38 Index List of answered calls ........................8 Locking ..........................16, 29 Locking your phone ....................... 16, 33 Locking/Unlocking Keys........................ 29 Logging your phone off ....................... 28 Logging your phone on........................ 28 Making a call via a Line key ....................13, 14 Making a call via the Personal key ....................
  • Page 39 Index Setting the Ringing Volume......................23 Setting the volume ........................23 Storing a Function under a Key..................... 26 Storing a Number under a Key ..................... 25 Storing a Team Partner under a Key ..................... 26 Substituting for a team partner ....................13 Substitution..........................

  • Page 40: Reference To Other Documents

    System Assistant Operating Instructions for the end user Subject to delivery availability and technical modifications. The scope of performance depends on the software. Subject to delivery availability and technical modifications. The scope of performance depends on the software. © by ascom...

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