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Product Support
If you need further assistance or have specific questions about our products,
send your questions via email to the appropriate address below:
• For general questions about ordering software: mcafeestore@beyond.com
• For help in downloading software: mcafeedownloadhelp@beyond.com
• For a status on an existing order: mcafeeorderstatus@beyond.com
To inquire about a promotion: mcafeepromotions@beyond.com
Technical support
Support via the web
McAfee is famous for its dedication to customer satisfaction. We have
continued this tradition by making our site on the World Wide Web
(http://www.mcafee.com) a valuable resource for answers to technical
support issues.
We encourage you to make this your first stop for answers to frequently asked
questions, for updates to McAfee software, and for access to McAfee news and
virus information.
Take advantage of the McAfee Product KnowledgeCenter—your free online
product support center - 24 hours a day, 7 days a week
(http://support.mcafee.com/tech_supp/pkc.asp).
Support forums and telephone contact
If you do not find what you need or do not have web access, try one of our
automated services.
World Wide Web
CompuServe
America Online
Microsoft Network
54
McAfee UnInstaller
Table B-1.
www.mcafee.com
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