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HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Manual page 14

Warranty and support for your hp server
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HP Factory Installed Third-party Operating System and Application Software
HP warrants for a period of ninety (90) days from the date of the purchase the installation and
configuration of the HP factory installed third-party operating system and application software. HP
does not warrant that the functionality of the third-party operating system and software will be
uninterrupted or error free. During the 90-day warranty period, in the event software fails to
execute its programming instructions during the installation and/or configuration, HP will provide
customers with remote assistance(by phone and/or by email) for installation and configuration.
Usage and consulting related support are not covered under this warranty and may be obtained at
additional expense.
Software Product Limited Replacement Warranty
The HP Software Product Limited Replacement Warranty will apply to all Software that is
provided to you by HP as part of the HP Server/HP Netserver, such as HP Utility Software, for the
90-day period specified below. This warranty will also cover third-party operating system software
and any other application software that may be HP factory pre-installed. This HP Software Product
Limited Replacement Warranty will supersede any non-HP software warranty terms that may be
found in any documentation or other materials contained in the computer product packaging with
respect to covered software.
Software That Is Not Covered
HP does not warrant non-HP factory installed third-party software or documentation that is not
factory installed/distributed by HP. These products may be warranted by the third party in
accordance with the third-party warranty statement accompanying the product. On-site visits
caused by non-HP factory installed/distributed third-party software products are subject to standard
per-incident travel and labor charges.
90-day Limited Software Replacement Warranty
HP warrants for a period of ninety (90) days from the date of the purchase that the Software will
execute its programming instructions when all files are properly installed. HP does not warrant that
the software will be uninterrupted or error free. In the event that this software product fails to
execute its programming instructions during the warranty period, Customer's remedy will be to
return the media to HP for a replacement. Should HP be unable to replace the media within 10
business days , Customer's alternate remedy will be a refund of the purchase price (license fee)
upon return of the product and all copies.
Notice of Warranty Claims
All warranty claims must be made during the applicable warranty period. Any claim made after that
time will not be eligible for warranty service but may be serviced under a separate HP support
contract covering the product.
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