HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Manual page 10

Can I accidentally void my HP
Server/HP Netserver
warranty?
What is the warranty on
replacement parts used
to repair my HP Server/HP
Netserver?
How do I get a
replacement part?
What happens to defective
parts that are removed
from my HP Server/HP
Netserver?
What is the warranty on
software installed on my HP
Server/HP Netserver?
You cannot accidentally void your HP Server/HP
Netserver warranty. HP warranty covers on-site visits
caused by HP factory integrated third-party products that
are internal but not external to your HP Server/HP
Netserver. HP reserves the right to charge for services
where the cause of the error is found to be a non-certified
third-party product. In addition, HP reserves the right to
charge for resolving problems caused by untrained non-
HP personnel who have serviced your computer
equipment.
HP replacement parts assume the remaining warranty of
the parts they replace.
When you call for assistance, and an HP representative
determines that a replacement part needs to be shipped to
you, simply follow the instructions you are given. HP will
prepay shipping charges, duty, and taxes for components
returned to HP.
When parts are exchanged during a repair, the removed
parts become the property of HP. When you receive a
replacement part via courier (such as Express Exchange),
you must return the removed part to HP within 10
business days. You will be charged for any part not
returned within that time period.
HP warrants for NINETY (90) DAYS from the date of
purchase that all HP pre-installed software will execute
its programming instructions when all files are properly
installed. During the 90-day warranty period, in the event
that software fails to execute its programming
instructions, HP will provide customers with remote
assistance (by phone and/or by email) for installation and
configuration.
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