Denon AVR-3808CI Owner's Manual page 86

GAudioG
Symptom Cause
No sound is • You are playing a monaural
produced from source (TV, AM radio broadcast,
center speaker. etc.) in the STANDARD (Dolby/
DTS Surround) mode.
No sound • The surround mode is set to
is produced "STEREO" , "DIRECT" or "PURE
from surround DIRECT" .
speakers.
No sound is • The surround back speaker's
produced from power amplifier is assigned to a
surround back different channel.
speaker. • Surround back speaker setting is
set to "None" .
• Surround mode not set to a mode
for 6.1- or 7 .1-channel playback.
No sound is • Subwoofer's power not turned
produced from on.
subwoofer. • The "Subwoofer" setting at
"Speaker configuration" is set to
"No" .
• The subwoofer is not properly
connected.
• The subwoofer's volume
turned off.
No test tones are • Surround mode not set to
produced when " S TA N D A R D " ( D o l b y / D T S
main remote Surround).
control unit's TEST
TONE button is
pressed.
DTS sound is not • DVD player's audio output setting
output. is not set to bitstream.
• DVD player is not compatible
with DTS sound playback.
• The AVR-3808CI's
Mode" setting is set to "PCM" .
HDMI audio • The "Manual Setup" – "HDMI
signals are not Setup" – "Audio" setting is set to
output from "TV" .
speakers.

Countermeasure
• The mode is set to something
other than "STANDARD (Dolby/
DTS Surround)" .
• Set to a surround playback
mode.
• Check the setting and change it
as necessary.
• Set to something other than
"None" .
• Select a surround playback
mode.
• Turn on the subwoofer's power.
• Set to "Yes" .
• Check the connections.
is • Adjust the subwoofer's volume
to an appropriate level.
• Set to the STANDARD (Dolby/
DTS Surround) mode.
• Set the DVD player. For details,
refer to the DVD player's
operating instructions.
• Use a DTS-compatible player.
"Decode • Set to the "Auto" or DTS mode.
• Set to "Amp" .
Symptom
Page No sound is • The "Manual Setup" – "HDMI
output from Setup" – "Audio" setting is set to
41
the monitor "Amp" .
connected
with HDMI
connections.
40, 41
GVideoG
Symptom
33
The on-screen • The format of the GUI and TV
display does not (NTSC or PAL) do not match.
appear.
28
No picture • The connections between the
appears. AVR-3808CI and monitor are
40, 41
faulty.
• The monitor's input setting is
–
wrong.
• PURE DIRECT mode is set.
28
• The player is connected using the
component input connectors, the
monitor is connected using the
9
video (yellow) or S-Video output
connectors.
56
No picture • The connections to the HDMI
appears connectors are faulty.
40
with HDMI • HDMI input setting is improper.
connections. • The monitor is not compatible
with
(HDCP).
• The HDMI format of the player
and monitor do not match.
–
Picture cannot be • Input source does not match
recorded. recorder's
connector (video or S-Video).
–
38
DVDs cannot be
copied on a VCR.
30
Cause Countermeasure
• Set to "TV" .
Cause Countermeasure
• Match the format of the GUI and
TV.
• Check the connections.
• Set properly.
• Cancel the PURE DIRECT mode.
• High definition (1080i/720p) and
progressive (480p/576p) video
signals are not down-converted.
Set the player
(480i/576i) signals.
• Check the connections.
• Check the HDMI input setting.
• Connect a monitor
copyright protection compatible with
protection (HDCP).
• Match the HDMI format of the
player and monitor.
• The video conversion function
video connection does not work for the REC
OUT connectors. Match the
input source and
connections.
• This is not a malfunction. Most
movie software includes copy
–
prevention signals and cannot be
copied.
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30
Page
34
11 ~ 22
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40, 41
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to interlace
11
39
that is 11
copyright
11
15
recorder
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