Before You Call For Service - Dacor Epicure OB36 Use And Care Manual

Problem Solution Guide
Problem
nothing works. Igniters
do not spark (no clicking
sound).
Sparking, but no flame
(burners make a clicking
sound, but do not ignite).
Standard "U" burner flame is
distorted or uneven.
Side burner flame is distort-
ed, yellow or very large.
Igniter continues to spark
(click) after flame ignites.
flame goes out at low set-
ting.
Lights do not work.

Before You Call for Service

May be caused by
Outdoor grill not connected to
electrical power.
Power to electrical outlet is off.
Power outage.
Wet or dirty igniter.
extension cord not providing
adequate ground.
Wet or dirty igniter.
Gas is turned off.
Gas supply interrupted.
Burners are clogged or dirty.
Burners are clogged or dirty
Burner cap not properly posi-
tioned (side burners only).
Outdoor grill set up to use a
different type of gas (natural
or LP).
Gas regulator is not installed,
faulty or set for wrong type of
gas.
Burner is cold (side burners
only).
Burner cap not properly posi-
tioned (side burners only).
flame distorted by air draft.
Wet or dirty igniter.
Burners are clogged or dirty.
Low gas pressure.
electrical outlet polarity re-
versed.
Air intake holes under control
panel are covered or obstruct-
ed.
Low gas pressure.
no power.
Light bulb(s) burned out.
Connect power plug to electrical outlet .
Check for tripped circuit breaker or blown fuse.
Check also for tripped ground fault interrupter (see
page 21).
Contact power company.
Clean according to Care and Cleaning section.
If appliance is connected to an extension cord, check
the extension cord.
Clean and dry according to Care and Cleaning sec-
tion.
Make sure the gas shut-off valve is open.
natural gas units: Contact gas company. LP tank
units: Make sure the tank is not empty. Whole house
LP units: Check gas supply.
Clean according to Care and Cleaning section.
Clean according to Care and Cleaning section.
Make sure burner is assembled according to the
Setting Up Your Outdoor Grill section.
Have qualified service technician check to make sure
that the outdoor grill is set up for the type of gas.
Have qualified service technician check the gas
regulator.
Burners may continue to spark for up to 60 seconds
when cold and set to low. See Operating Your
Outdoor Grill section for more information on how
to minimize.
Make sure burner is assembled according to the
Setting Up Your Outdoor Grill section.
Minimize any air drafts around the grill.
Clean according to Care and Cleaning section.
Clean according to Care and Cleaning section.
Contact gas company (natural gas units only).
have a licensed electrician check the electrical outlet
for correct polarity.
Check to make sure air holes under knobs are not
blocked. Check to make sure the appliance is prop-
erly installed so that air flows freely into the holes
under the control panel.
Contact gas company (natural gas units only).
See Nothing Works above.
See Care and Cleaning section.
23
What to do