Siemens optiPoint WL 2 professional Operating Manual
Siemens optiPoint WL 2 professional Operating Manual

Siemens optiPoint WL 2 professional Operating Manual

Optipoint wl 2 professional
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HiPath 2000
HiPath 3000
optiPoint WL 2 professional
Operating Manual

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Table of Contents
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Summarization of Contents

Before You Begin
Safety Precautions
Important safety warnings and precautions for using the handset.
Care Instructions and Marks
Guidelines for cleaning, maintaining, and understanding device marks.
FCC Guidelines for Human Exposure
Information regarding compliance with FCC RF exposure guidelines.
Basic Operating Instructions
Overview of optiPoint WL 2 professional
Introduction to the handset and its key components.
How to Use this Operating Manual
Explains the manual's structure and icons for step-by-step instructions.
Getting Started: Initial Setup
Initial steps for setting up the handset, including battery installation.
Charging the Handset
Instructions for placing the handset in the charging unit and charging the battery.
Handset and Keypad Lock Operation
Activating/deactivating the handset and keypad lock.
Display and Icons
Explains the handset's display features and the meaning of various icons.
Keyboard Navigation
Details the functions of the navigation key for menu and text input.
Display Keys and Symbols
Describes the functions of display keys and their associated symbols.
Additional Key Functions
Lists and explains various functions accessible via different keys.
Handset States and Menus
Explains different handset states and system menu access.
Illumination and Advisory Tones
Describes display illumination and available advisory tones for notifications.
FCN Functionality and Entries
Explains the FCN list, preprogrammed entries, and saving functions.
Changing FCN Entry Labels
Instructions for customizing labels for FCN entries.
Text Entry Methods
Details the rules and methods for entering text using the handset keypad.
Accessing Functions
Explains how to access functions interactively, via menus, or the FCN list.
Function Availability and Effective Use
Discusses available functions and tips for effective handset usage.
Making Calls – Basic Functions
Call Handling: Answering, Ending, Dialing
Procedures for answering, terminating, and initiating calls.
Speakerphone Mode Operations
Instructions for activating, deactivating, and adjusting volume for speakerphone.
Saved Number Redial Features
How to redial numbers from the local list or system menu.
Call Management: Consultation and Transfer
Managing calls with second parties, consultation hold, and call transfer.
Variable Call Forwarding Setup
How to set up and deactivate variable call forwarding for incoming calls.
Call Forwarding No Reply (CFNR)
How to configure call forwarding when there is no answer.
Carrier Network Call Forwarding
Forwarding calls within the carrier network, including MSN.
Call Forwarding on Malfunction
Setting up call forwarding when the telephone is not working.
Using the Callback Function
Storing, answering, checking, and canceling callback requests.
FCN Entry for Redial Keys
How to program a repdial key as a Function Key Number (FCN) entry.
Dialing with Repdial Entries
How to dial using saved repdial entries.
Telephone Settings: Volume and Contrast
Adjusting ring volume, tone, and display contrast.
Call Volume and Language Settings
Adjusting receiving volume during calls and setting system menu language.
Making Calls – Enhanced Functions
Call Acceptance and Rejection
How to accept specific calls for colleagues and reject unwanted calls.
Speakerphone and Headset Usage
Using speakerphone and answering calls with a connected headset.
Headset Call Answering
Procedures for answering calls using a connected headset.
Entrance Telephone and Door Opening
Speaking to visitors and opening doors via the entrance telephone.
Answering from Answering Machine
Accepting calls from a connected answering machine.
Dialing and Number Correction
En-bloc dialing, correcting entered numbers, and canceling sending.
Using the Caller List
Polling, viewing, removing, and saving entries from the caller list.
Caller List Information and Redial
Polling call info, dialing from list, removing entries, and saving for redial.
Speed Dialing Features
Using station and system speed dials, and suffix dialing.
Speed Dialing: Saving and Mistakes
Saving speed dial numbers and handling input errors.
Internal Directory Access
Dialing from the internal directory and using keypad input for names.
Local Directory and Voice Dialing
Dialing from the local directory and using voice dialing.
LDAP Database Search Operations
Searching and entering names in the LDAP database.
LDAP Search Results and Dialing
Handling LDAP search results and dialing selected entries.
Mailbox Access and Speaker Communication
Accessing mailboxes and addressing colleagues over the speaker.
Discreet Calling and Hotline Setup
Talking discreetly and configuring automatic connection setup (hotline).
Trunk Reservation and Station Number Assignment
Reserving trunks and assigning station numbers (DID).
Dialing Aids and Associated Services
Using dialing aids and associated services for making calls.
Managing Waiting Calls: Camp-On
Managing waiting calls, accepting, and placing calls on hold.
Call Waiting Tone Management
Preventing, allowing, and deactivating call waiting tones.
Parking and Retrieving Calls
Parking calls in slots and retrieving them later.
Placing Calls on Hold
Procedures for placing and retrieving external calls on hold.
Conducting Conference Calls
Initiating, managing, and leaving conference calls.
Conference Call Management
Checking participants, removing parties, and leaving conferences.
Tone Dialing and Call Forwarding Control
Using DTMF signals for control and forwarding calls after announcements.
Forwarding Calls After Announcement
Transferring held calls to a group after an announcement.
Trunk Flash and Destination Codes
Using trunk flash to activate services and entering service codes.
Destination Reachability and Override
Handling unreachable destinations and joining ongoing calls.
Night Answer and Related Settings
Using night answer mode and activating/deactivating it.
Saving Functions, Procedures, Wake-Up Calls, and Reminders
Storing Functions in the FCN List
How to save functions as entries in the FCN list.
Activating Functions in the FCN List
How to activate saved functions from the FCN list and understand LED indicators.
LED Indicators for Saved Functions
Explains the meaning of LED indicators associated with various saved functions.
FCN Entries Without LED Indicators
Lists functions saved as FCN entries that do not have associated LED indicators.
Saving Procedures as FCN Entries
Saving sequences of operating steps as FCN entries.
Activating and Managing Procedures
Activating saved procedures and managing errors or labels.
Reminder Function: Saving and Deleting
Programming and managing timed reminders for appointments.
Using Timed Reminders
How the handset rings and how to respond to a saved timed reminder.
Setting the Alarm Clock
Activating, deactivating, setting time, and choosing melodies for the alarm clock.
Deactivating a Wake-Up Call
How to deactivate a saved wake-up call.
Displaying and Assigning Call Charges
Displaying Call Charges
How to view call charges for the current or all conducted calls.
Displaying Call Charges for Another Telephone
Viewing and printing toll call charges for other telephones.
Dialing with Call Charge Assignment
Assigning external calls to projects using account codes.
Privacy/Security
Ringer Cutoff and Do Not Disturb
Activating/deactivating ringer cutoff and Do Not Disturb functions.
Caller ID Suppression
Preventing station number or name from appearing on external displays.
Room Monitoring Function
Activating, deactivating, and using the telephone for room monitoring.
Identifying Anonymous Callers (Call Tracing)
Tracing anonymous callers by saving station numbers for service provider identification.
Telephone Locking and PIN Protection
Preventing unauthorized use by locking the telephone and setting a PIN.
Locking Other Telephones
Locking and unlocking other telephones to prevent unauthorized access.
Saving Your Personal Identification Number (PIN)
Setting and changing the PIN for security and accessing specific functions.
Additional Features/Services
Sending Text Messages
Creating, sending, and deleting short text messages (infotexts).
Answering and Deleting Advisory Messages
Answering incoming messages and deleting advisory messages.
Call Queue and Overload Indication
Displaying the number of waiting external calls and overload status.
Using Telephone for Extended Mobility
Using another telephone like your own for extended periods (mobility).
Fax Details and Resetting Services
Deactivating fax indication and performing a general reset of activated functions.
Activating Functions for Other Telephones
Turning functions on/off for other telephones via associated service codes.
System Functions via External Location (DISA)
Accessing system functions remotely (DISA) for outgoing calls and function control.
Remote Function Execution
Executing functions remotely using dial codes or dialing external numbers.
ISDN Functions via Code Dialing
Using code dialing to set ISDN functions with appropriate authorization.
Operating Connected Computers/Data Service
Operating connected computers or programs via the telephone.
PC Application Communication (CSTA Interface)
Communicating with PC applications over a CSTA interface.
Controlling Relays and Sensors
Turning relays on/off and using sensors for phone notifications.
Radio Paging Equipment
Contacting people via their pocket receivers using paging equipment.
Simple and Enhanced Paging
Procedures for paging and answering pages using simple or enhanced equipment.
Using Team Functions
Group Call On/Off and Member Availability
Turning group calls on/off and managing member availability within groups.
Managing Group Call Audible Tones
Controlling audible tones for group calls and individual trunks.
Accepting Calls for Team Members
Accepting calls on behalf of other team members (call pickup).
Ringing Group Setup and Management
Activating, deactivating, and managing ringing groups.
Uniform Call Distribution (UCD) Login
Logging on and off shift for Uniform Call Distribution (UCD) agents.
UCD: Work Time and Night Service
Requesting work time and managing UCD night service.
Station Number Directories and Lists
Directory: Creating and Managing Entries
Saving station numbers and contact information, including fields and Web interface import.
Adding Voice Dialing Recordings
Adding voice recordings to directory entries for voice dialing.
Voice Recording Playback and Deletion
Playing back and deleting voice recordings associated with directory entries.
Directory List and Searching Entries
Understanding directory list format, sorting, and searching for entries.
Viewing, Editing, and Deleting Directory Entries
Procedures for viewing, modifying, creating, and deleting directory entries.
Clearing Directory List and Memory Capacity
Erasing the directory list and checking available memory.
LDAP Database Search Operations
Searching and entering names in the LDAP database.
Importing LDAP Entries to Directory
Copying LDAP entries into the local directory for easier access.
Redial List Management
Importing from redial list, removing, and deleting redial entries.
Programming the Handset
Setting the Display Color
Choosing from four color settings for the handset display.
Adjusting Display Contrast and Brightness
Adjusting display contrast and brightness levels for optimal viewing.
Setting Night Mode
Dimming the display or switching off illumination for idle handsets.
Setting Display Language
Changing the display language for menus and keys, including shortcut.
WLAN Access Configuration
Programming and activating WLAN access profiles for network connectivity.
Easy Answer and Vibration Alert Settings
Configuring easy answer and vibration alerts for incoming calls.
PIN Protection Setup
Setting and managing a Personal Identification Number (PIN) for security.
Advisory Tones Configuration
Activating/deactivating key clicks, confirmation tones, error tones, and battery low tones.
Handset Name and Reception Tone Settings
Changing the handset name and configuring reception strength tones.
Restoring Factory Defaults
Resetting handset settings to factory defaults, leaving directory entries intact.
Status Display Information
Displaying handset and LDAP status information like name, MAC, IP address.
Connection Wizard: Profiles and Auto/Manual Start
Defining WLAN profiles and configuring automatic or manual connection startup.
Configuration via Web Interface
Using a Web browser for handset configuration, settings, and importing ring tones.
Web Interface: Start Preparations and Home Page
Steps to access the Web interface and navigate its main page.
Web Interface: Login and Handset Settings
Logging into the Web interface and configuring display, audio, and PIN settings.
Call Settings and Import/Export Features
Configuring Easy Answer, importing ring tones, and managing directory entries.
Testing the Telephone
Testing Telephone Functions
Performing tests to verify telephone functions and FCN programming.
Different Displays (HiPath 4000 Environment)
Function Overview Table (HiPath 4000)
Table summarizing functions, their menu paths, and descriptions in HiPath 4000 environment.
Display Text Differences (HiPath 3000 vs 4000)
Table comparing display texts for certain functions across HiPath 3000 and 4000 systems.
Documentation and Reference Guide
Telephone Maintenance and Echo Effect
Cleaning the telephone and understanding the echo effect during calls.
Troubleshooting: Responding to Error Messages
Explanations and possible responses for common error messages on the screen.
Troubleshooting: Key/Access Issues and Contacts
Resolving issues with keys, access points, and finding contacts for problems.
Technical Data
General Data and Factory Defaults
Specifications like WLAN standard, frequency, power, dimensions, and default settings.

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